Airport Extreme Problem

We just purchased an Airport Extreme to replace our D-Link 624.
I set it up, and Internet Connect said that I was connected to the network, and that the router was connected to the internet via Ethernet to our cable modem.
So I thought that everything was working, it wasn't.
I couldn't access anything on the internet even though it said that we were connected.
Our ISP is Rogers, and we had the APEBS set to distribute IPs, and automatically configure with DHCP.
Is there something that we should be entering in to make the APEBS work?

I tried releasing and renewing the DHCP on the D-Link to see what would happen, and it gave me the exact same settings as before, which would mean that Rogers gives us the same settings all the time, so should I be entering all of the IPs and gateways, etc. manually into the APEBS to make it work?

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New Airport Extreme problems or DSL router problems

Hi all,
List of what I have: Time Warner Cable (motorola modem) DSL, Latest Airport Extreme (with 2.4Ghz channel 5 & 5GHz channel 149) with the updated version 7.6.1, 2008 MBP4,1 with 2.4GHz Core 2 Duo with Mac OS X 10.5.8.
Now the problem, when I am on my MBP on the web internet slows to a stop, I will go to Systems Preferences, Network, (at this point Airport shows connected Full bars for the ant symble and a green light), then go to: Assist me... , I click Diagnostics, (On the left side) List: Airport (Green), Airport settings (green), Network Settings (green), ISP (either amber or red), Internet (either amber or red) and Server (amber or red).
So, basicly I keep looseing ISP, Internet and Server, now for the kicker, It does not happen every time i'm on my MBP or every day. But if it happens in the morning it will happen all day long.
This was happening with my old Airport Extreme so I up graded to the new one, worked without a problem for about a week, then started again reset & re installed several times changed channels (now back to default settings) I was hopeing that getting the new AE would take care of the problem so I coild start useing streaming TV but I'm not going to spend the money if I can't have the internet all the time.
By the way we just moved from one state to Maine never had this problem before, both area's are rural, & both are with TWC.
So the question is: do I have a TWC Modem problem or Airport Extreme Problem or is it just my MBP?
I have a Win7 desktop hard wired in, and my wife has an ipad2 but she is not home much and dosent seem to be around or on the web when this happens.
I am a serious NOVICE so if you give advise please be very basic, Step by step!!!
Thank you all in advance,
Not So Mad Max, But Getting there!!!!

P.S. I do have my AE set to be hidden with WPA2 set and a discoverable Guest also with WPA2 set!!
Thanks
Not So Mad Max

Airport Extreme - problem with usb printer and usb disk

I have Airport extreme with firmware 7.1. I try connect usb disk and usb printer with usb-hub to airport. I can't get disk or printer working. Also try connect only disk or printer without usb-hub to airport getting same problem. How I get disk and printer working with wireless network (windows pc computers)?
1)
My printer is HP PSC 1210 all-in-one ( http://h10025.www1.hp.com/ewfrf/wc/product?product=90764&lc=fi&cc=fi&dlc=fi&lang =fi&cc=fi&y=0&x=0 )
- printer seems working fine after installing bonjour printer installing wizard.
- I get error (in windows) when I try print document from word. Error only says "error printing" in status value.
- In airport utility all seems ok. Airport see usb printer "Hewlett-Packard psc 1200 series"
- printer protocol is RAW and driver manufacture HP (also try with microsoft driver)
2)
USB disk is Targa Databox II 250
- Airport utility says "Disk needs repair. Errors were found with a disk connected to your airport base station. please connect the usb disk to your mac or pc and use disk utility or another disk application to repair the disk"
- I have connected Targa usb disk to windows pc and run scandisk and defreg. No errors found in windows. Result..no help for airport

I have a similar problem to your second issue. Tried connecting a Netdisk to the USB port of the Airport Extreme and it also said there was a problem with the disk. Have performed a low level format on the disk and Airport Extreme still complained the disk had a problem.
After unplugging the disk, my route decided to stop allowing wireless connections even after rebooting. Ended up having to hard reset the Airport Extreme and reconfigure it with my old settings to work again.
FWIW, the first Airport Extreme I purchased today only worked on 802.11a and steadfastly refused to work on b/g so had to get a replacement. I suspect Apple's quality control is not quite as good as it used to be.

Windows 7 and Airport Extreme problems

I've switch the airport extreme a few months ago, from a linksys router. Ever since switch my pc laptop drops/loses the wireless connection. The PC is running Windows 7. I have taken the laptop to another place that has a wireless network and never lose a connection. It will connect fine, just every so often it will drop the connection.
However my MacBook Pro and PS3, both connected over the wireless network never lose connection. And I do a lot of online gamine and it works great. Can anyone point me in the right direction on fixing the problem?
Thanks

I'm having the same issue. My desktop pc keeps dropping the connection to my network (airport extreme router) while the rest of my devices (macbook pro, xbox, mac mini) still stay connected. The pc never had this issue prior to installing Windows 7 so im guessing there must be something with the Windows 7 OS.

Another usb printer-to-Airport Extreme problem

This issue is similar to Tanya Howie's, but involves an HP 5440 printer instead of a Pixma. I have the G4 iBook connecting via Airport to the Airport Extreme, the iMac Snowball hardwired to the AE via Ethernet cable, with the HP plugged in via usb to the AE. I have reinstalled the AE software 7.4.2, the HP software 5.3, and the Airport utility 5.4.2. Also, I connect to the internet via RoadRunner thru Warner Cable.
Occasional disconnects have been cured by resetting everything back up, until recently. Now, when I look at all the places where the printer should appear, I see it listed: in the Airport Utility settings, on the printer setup utility, the File dropdown Print command, in the dropdown Printer box and choosing Bonjour version of the HP, even in the Opening Connection box, which shows the attempt at opening the connection; the connection bar shows an attempted Print, then goes to Job Stopped.
When I run the Print Diagnostics that is in the HP 5440 menu bar, I get a green light on Airport, Airport Settings, Network Settings, ISP, and Internet, but a red light on Server, which also says Failed. If I click Continue and go thru the steps of the diagnostics, the last page says "Cannot connect to server: Networks Diagnostics was able to connect to the Internet, but not to the server 'HP Deskjet 5440 printer.riousbprint.tcp.local' . This could be caused by problems with the server, or an Internet problem between this computer and the server."
Where is this server, and can someone tell me how to address its issues or to find a work-around? And is there a step I have missed? Thanks!

I rolled back to 7.4.1 to try to fix my dropouts and slowdown problems, but that didn't make any difference. So I went back up to 7.4.2, but did the hard reset by
1. unplug Airport Extreme
2. Press in reset button on the back and hold it in while...
3. Plug in power
4. After light on the front started to flash, released the reset button
I then had to reset all the networking settings (password, SSID, etc) but that only took a few minutes and a couple of resets. The network dropouts haven't happened again so I'm hoping that has sorted it. The printers seem to be behaving themselves as well now. I did roll back to 7.3.2 at one point, but then I lost the printers completely with that and Snow Leopard (Leopard was fine though).
There was a posting I found from somewhere that said about setting up the printer using the IP connection setting rather than the automatic one, but I can't remember where I found that. Let me have a quick think...
Ok, I think this was the page (the instructions are very similar anyway)
http://pcworld.about.com/od/networkin1/Bugs-amp-Fixes-Ethernet-net.htm
Good luck.

Airport Extreme problems--drops connection and can't change password

Hi, I am having multiple problems with my Airport Extreme (n) base station. All of these problems occur on all three of my machines. MacBook Pro 2007 model, MacBook Pro i7 2.66, and iMac 24".
1. Sometimes the airport connection works, but then drops off for hours at a time with no explanation, and then starts working again by itself. The green light is lit all the time. Also the airport bars on my menu bar are showing that it's connected. However when I go through diagnostics it says I don't have a connection and to restart the modem, which I do to no avail.
2. When it is connected, there is often strange download activity (shown via istats menu), even when no applications are open. It's around 200k. When I turn the airport off the downloading stops. This only happens via airport base station connection, not when connected via ethernet.
3. I have tried numerous times to reset my AE base station password via airport utility. I go through the process. It tells me the configuration changes were successful and then it restarts the base station. When I reconnect the airport connection, it still uses the old password. I cannot get it to actually accept the new password.
Does anyone have similar experiences? I am not sure what to do and have not seen any simiar threads in the forum.
Thanks for any help,
lula

Yes, I am pretty sure it isn't that. That modem and it's connection works fine, but it's on the other side of the house.
These various problems (connection dropping, mysterious download when no apps are on, and not being able to change password) all started about two months ago, before that I never had problems with the airport. I have had the same ADSL modem (provided by my phone/cable company) the whole time.
What possible problems do you think the provided modem could cause?
And why am I not be able to change my airport password? That part really puzzles me.
Do you think if I bought a new modem--one completely independent and not connected to a particular isp it would solve the problem. I am willing to try that, but I don't know if it will make a difference.

Airport extreme problem with akamai?

When using my Airport Extreme I can't load sites that use Akami (e.g., Facebook, store.apple.com, etc.)
Using Safari's Activity window I can see that requests for css and js files, etc. time out...but only if they're served from Akamai.
I've tried other browsers...same problem. I've confirmed that it's not my ISP since all sites load correctly if I use ethernet and connect directly to my cable modem.
I upgraded the firmware from 7.4.1 to 7.4.2 but that didn't fix it.
Suggestions?

The geniuses at the Genius Bar found a bad DNS entry in my setup. Thanks for the second set of eyes.

WAN/LAN IP DHCP Airport Extreme problems

Hi! I just moved and changed internet provider. Set up my computers and the Airport Extreme (AEBS) and things are a bit different. I used to put an ethernet cable from the wall (ethernet broadband socket) into the WAN port on the AEBS and an ethernet cable from the LAN port on the AEBS into my Ethernet port on the G5. This way I had my Ibooks wireless connected and my G5 with a cable. Worked fine. Now it seems I can't get on the internet with a cable from the wall into the AEBS WAN port. So I have used the LAN port connecting with DHCP instead. Works fine for the wireless Ibooks, but when I hook up the G5 from the AEBS WAN port to the G5 Ethernet port, it says the Ethernet connection has a fixed IP-address an may not be able to connect to the internet. And the printer I had in the network is not responding at all. Does anyone know I can solve this? Best regards Børge

Hi Børge,
Were you ever able to resolve your problem? I am having the same issue. For some reason the wireless works fine if I connect an ethernet cable from the DSL router to the LAN port, NOT the WAN part, which is completely backwards. And of course, trying to connect another computer to the AEB via ethernet using the only port left open (the WAN port) does nothing. If you managed to fix it, I'd love to know how.
-Jp

HP 1320 Printer with Airport Extreme Problem Solved with Leopard

This may be of interest. I appear to have solved my printing problems using an Airport Extreme with an HP 1320 printer.
It appears that all of the options for the printer must be specified. These options include the "Fit to Page" option in Print&Fax/Options&Supplies/Driver; the "Media Type" in Print/Finishing; the "Printer Resolution", "Resolution Enhancement", and "HPEconoMode" all in Print/Image Quality. If all of these are specified, the printer will print without user intervention.
Hope this helps,
David

There are no specific settings on the Apple router to allow a PC to connect. It broadcasts the same signal for all.
Have you checked the Windows firewall on the PCs to see if that, or possibly the anti-virus software is blocking the attempted connection?
I've had both XP and Vista machines, and in each case I had to go into the Firewall settings to tell the application to "allow" the connection that was being blocked. No problems at all after that. Not sure if this is your issue or not, but it would be the first place I would look.

Windows to Airport Extreme problem.

Good morning. This is pretty vague because I'm not the one who set it up initially. But I have to start somewhere so here it is.
We are running Windows XP on a Dell and 2 new iMacs. All are connected through a Wireless Airport Extreme (wireless isn't the issue I tried connecting directly to the Airport and still had this issue). All of the computers have internet connection and have access to all of the other computers on the network. The problem has to do with a PC based program name FastManager. For some reason it can't connect to the internet through the Airport network. I tested this by taking one of the computers home, where I don't have Airport and it worked perfectly. If anyone has any ideas please let me know.
Thanks in advance.
Thanx

I am having the same issue with my thinkpad - takes about 45 seconds to obtain an IP address.
Do not have this issue with the airport express

Airport Extreme Problems with 802.11b router

I have a Netgear MR314 LAN and wireless router. I have a G3 iMac and 2 G3 iBooks with Airport Express cards and they work fine with the wireless connection with this router. I have a 12 inch G4 iBook with an Airport Extreme card running 10.4.3. Every time when this iBook connects with the wireless router it works for about 10 minutes and then the router locks up. If I re-set my cable modem and the router then the system will work again.
Because the router only goes up to the speed of 802.11b and not the 802.11g potential speed of the Airport Extreme I know that the card has to run at the slower speed when it connects with my router.
I am trying to determine whether my Airport Extreme card is defective. Any suggestions?
iBook G4 1.2 GHz Mac OS X (10.4.3)

I have updated the firmware in the router and that seems to have fixed the problem.
ibook 12 Inch G4 1.2 GHz Mac OS X (10.4.4)

Airport Extreme problem using airport admin utility

I have recently purchased an airport extreme base station, not the last one. the round one. I have set it up and share my internet connection with 2 laptops, both mac. the only problem is that when i open airport admin utility to change the settings, my base station doesn's show up, i can connect to it but only the airport admin utility can't see it, so now that I want to change some settings, like passwords, I can't get to the configurations. please help me i 've tried everything
thanks in advance
Alex

I recently updated to leopard, and I started having problems with my iphone connecting to my wifi network at home. It had worked with out a problem, for months before I upgraded to Leopard.
I started to notice it only happened when my girlfriend would come home from work (she also has an iPhone).
I decided I needed to change some settings on my Airport Extreme but when I go to the Airport Utility and scan for an Airport it finds Nothing...
My Mac Pro and Power Book G4 always connect to the wifi...
My iPhone works great on wifi when the girlfriend is not in the house....
Her iPhone seems to always have a wifi signal in the house...
I Hope this has a fix... and soon....

Airport extreme problems

I have had an Airport extreme for well over a year now and have had no problems with it at all. that is until I installed the new update 'Airport Extreme driver update 2005-001'. Since that time, I can no longer connect to my airport. It sometimes does not show up and then other times will reject my passwords. I have had to connect to the internet through direct ethernet to put up this post.
Are there any suggestions as to how I can fix the problem??
It is as though the Airport has lost its signal strength.
Thanks in advance for any assistance.
Ant.

Try resetting your Airport base station and configure again.
iFelix

SP2 and Airport Extreme problem?

I connect a wired PC (running fresh build of XP with SP2) to my Airport Extreme (firmware up to date). My other machines are two Mac laptops (powerbook and ibook).
Here is the situation. Macs access wirelessly and have little to no problem. PC operates great with fresh reboot. But after using the PC to access the web, if I let the pc sit or just not use the net, will lose connection. Still shows an IP, but no connection. Can ping the default gateway just fine, so am starting to think it is some kind of timeout in the Extreme that I don't know about.
Any thoughts?

My PC does have those features, and to the best of my ability I have turned those off. For example, the nic had some power down features that I turned off hoping that would help.
thanks for clarifying the timeout feature. The Extreme's admin seems so straightforward. I am back to thinking that this has something to do with SP2 and possibly a security feature that I still don't understand.
Since I posted it, I noticed something else. I am posting content to an educational portal, and while I am doing that, the connection remains consistent. But I noticed that when I tried to open another window and search for an external link, I couldn't reach google.

New AirPort Extreme Problems

Hello,
I just installed a the new AirPort Extreme connected to wired Ethernet as a Server for USB-Harddisks.
Unfortunatele, it seems to work very unstable. I want to use the connected disks with an iMac G5 and an MacMini Core Duo. Sometimes the Extreme does not appear in the Network list, sometimes it does but disappears after a while.
I got two updates (2007-1, 2007-2) on the Computer where I installed the disc that came with the AirPort Extreme. Is there any further step needed to actually upgrade the box or is it all done while "installing" the update?
2)
As I right now use the box as a file server only, can I disable WLAN somehow? The setup wizzard is not very clear and the former Admin Utility does not work with the new box.
3)
Is there a way to let the connected harddiscs sleep while no activity is going on? How to setup such details?
Thanks for helping,
Frank

The Windows AirPort Utility isn't constantly scanning for you network. Once it sees the network, it keeps it listed until you click the rescan button. If you were to click the rescan button when the network was not seen by your wireless card, I bet it would not show it then either. On the other hand, Windows itself is constant doing background scans. I've noticed with Windows, in general, networks come and go and you get those idiotic bubbles telling you so.

Airport Extreme Problem

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