Airport Extreme saying no DSL

I constantly get the blinking amber light of frustration. The 'problem' i have is that there is no chord plugged into the ethernet WAN port when there clearly is the correct on plugged in. The internet can still connect on my other old router so thats fine and all the information is correct.

Im not exactly sure what you mean. I did not set this router up so i dont know what they did. I looked for information in system preferences- network and everything that was said there was the correct information in airport utility. This is the error message, "Nothing is connected to the base station Ethernet WAN port. if you are using a DSL, cable, or other broadband modem to connect to the internet, or you are using a network that is connected to the internet, connect the broadband modem or network to the ethernet WAN port."
Just clarifying, the correct plug is in the correct space.

Similar Messages

  • How do i add my airport extreme to my DSL WIFI Modem to expand my network

    I have a DSL MODEM with WIFI. It replaced my Airport Extreme as a router.
    How can I use the Airport Extreme in conjunction to expand my wifi service through out my house.
    AIRPORT EXTREME MODELA 1354
    Modem is a Qwest PK5000z
    WPA-WPA2 PERSONAL
    MAC BOOK PRO 2011
    OS 10.9.5

    Ok, the Airport Utility Program NOW shows the globe, a green light next to the word internet
    below, there is a now a yellow triangle next to AirPort Extreme with an ! in it. """the messase to the right says
    Diveic Not Found:Airport Extremem was previously part of your net work Check that is still in range of you network
    (it is it's right next to the PK5000) it's plugged in. Forgetting this device removes it from this network."""
    AND NOW
    Bob, I can now see where I missed the fact that to do this the Airport had to be Wired_via ethernet,
    I was looking for it to be a boost wirelessly, not tethered.
    I’m not at liberty to modify the living space I am living in, holes and such and have cable run up exposed.
    Again, ignorance on my #1 status. This has been very informative but I do see where I can't accomplish what I wanted to do, have a booster in another room wirelessly.
    I think what I need to do is restore the Airport to factory setting and sit on it, not literally.
    I can't thank you enough for taking all this time with me. I trust you understand what I wanted and you did your best to provide.
    So I guess that's it for now.
    I'll look to you in the future, you really know your stuff
    All the best to you from MN
    jojoguitar

  • Trying to set up airport extreme with a dsl modem and get DSN server not found message .   Get a green light on airport but no internet modem and get

    Am attempting to set up a Wi Fi network with an airport extreme.    Get most of the way through the setup  (have a dsl modem) but get an error that it cannot connect to the internet.   Says I have a problem with a DSN server and asks for  what appears to be a series of numbers.    I had an old airport express working for some time and never saw this.  
    Decided to upgrade since the express was not powerful enough to work in the whole house.

    It is always a good idea when changing out networking hardware to perform a complete power recycle of all of your networking gear.
    Please try the following:
    Power-down the modem, AirPort Extreme Base Station (AEBS), and computer(s). Leave them powered-off for at least 10-15 minutes.
    Power-up the modem; wait at least 10-15 minutes to make sure that is has enough time to initialize.
    Power-up (plug into power) the AEBS; wait at least 5-10 minutes or until its status light is a solid green. (Note: The status light may continue to flash amber after this timeframe. This is ok as it may just be letting you know that some additional configuration items need to be taken care of like setting up wireless security.)
    Power-up the computer(s).
    Computers connected to the AEBS by either wire or wireless should now be able to access the Internet. Please post back your results.

  • New Airport Extreme problems or DSL router problems

    Hi all,
    List of what I have: Time Warner Cable (motorola modem) DSL, Latest Airport Extreme (with 2.4Ghz channel 5 & 5GHz channel 149) with the updated version 7.6.1, 2008 MBP4,1 with 2.4GHz Core 2 Duo with Mac OS X 10.5.8.
    Now the problem, when I am on my MBP on the web internet slows to a stop, I will go to Systems Preferences, Network, (at this point Airport shows connected Full bars for the ant symble and a green light), then go to: Assist me... , I click Diagnostics, (On the left side) List: Airport (Green), Airport settings (green), Network Settings (green), ISP (either amber or red), Internet (either amber or red) and Server (amber or red).
    So, basicly I keep looseing ISP, Internet and Server, now for the kicker, It does not happen every time i'm on my MBP or every day. But if it happens in the morning it will happen all day long.
    This was happening with my old Airport Extreme so I up graded to the new one, worked without a problem for about a week, then started again reset & re installed several times changed channels (now back to default settings) I was hopeing that getting the new AE would take care of the problem so I coild start useing streaming TV but I'm not going to spend the money if I can't have the internet all the time.
    By the way we just moved from one state to Maine never had this problem before, both area's are rural, & both are with TWC.
    So the question is: do I have a TWC Modem problem or Airport Extreme Problem or is it just my MBP?
    I have a Win7 desktop hard wired in, and my wife has an ipad2 but she is not home much and dosent seem to be around or on the web when this happens.
    I am a serious NOVICE  so if you give advise please be very basic, Step by step!!!
    Thank you all in advance,
    Not So Mad Max, But Getting there!!!!

    P.S. I do have my AE set to be hidden with WPA2 set and a discoverable Guest also with WPA2 set!!
    Thanks
    Not So Mad Max

  • Airport Extreme saying no connection to the internet - cable modem still showing all is good. Airport Extreme light is still green.

    I am having an issue where my airport extreme is saying there is no connection to the internet but still shows a green light and the status lights on the cable modem are all good. This is affecting both wired and wireless connection.
    Today I had an issue where my iMac (wired) and other wireless devices could not connect to the internet but my work PC (windows 7 and also wired) was connected fine...in fact I was on a VOIP call at the time and had no issues. The only way I have of resolving this issue is to power cycle the airport by unpluging it.
    Also, during this time I am unable to access the airport base station through via the airport utilities on my iMac, iPhone, or iPad.

    I had the same experience yesterday when my airport extreme is green, cable modem has no problem and no internet on wired iMac or no WiFi. After talking to the cable company, there is nothing wrong with the cable modem and the line, the problem is in the System Preference>Network>Advance>DNS of the iMac. I don't know why as it seems like someone just turn my entire set up upside down. The only thing that I can relate to is that I was trying to figure out with Back To My Mac feature in iCloud between office and home.
    In the Network, my DNS server somehow is 10.0.1.1 which is internal Apple IP. Take that out and you would see the actual DNS Servers from the providers.
    Also when I look at the airport extreme through airport utilities, in Network setting the Router mode is Off (bridge mode). Once change this and everything is good to go.

  • Connecting Airport Extreme to a DSL

    I have recently acquired an Airport Extreme which is connected to the DSL via an old Linksys Router. Signal keeps dropping and is slow especially in distant rooms. What is the best way to connect airport to DSL.
    Does the Linksys wireless need to be disabled, if so please advise me how to do it.
    Thank you.

    If you add an AirPort Extreme to your existing Frontier Net network and permanently connect the AirPort Extreme to the Frontier wireless router using a wired Ethernet cable connection...
    AND......you locate the AirPort Extreme in another part of your house where you need more wireless signal strength and coverage.......
    AND......you configure the AirPort Extreme to create a wireless network that uses the exact same wireless network name and password as the Frontier wireless network.......
    Then, you will have a much "bigger" wireless network with much greater range with higher wireless speeds throughout the house.
    That would be be a good investment if your goal is to have a much bigger wireless network with greater range and speed throughout the house.

  • Airport Extreme and Westell DSL modem

    Hi all,
    I am a MCSE Certified Professional in Windows 2000.
    I got a new Apple Airport Extreme router to replace my Sister's Netgear router. I kept having to reset it all the time. In setting up the Airport I found out that the Westell modem actually has a router built in. I did not know that before. 
    My question is whether to set this up as a router or a base station. I am know that setting up the Airport as a base station is the recommended way to go. But, I am thinking that it is also not as secure. Also I don't have as much control over port forwarding and VPN access, etc. Also how does the DHCP IP addressing work going only through the Westell modem? Right now I have the Airport setup as a router with NAT unchecked. And an IP address set to something other than 192.168.1.1. Which is what the Westell is set for.
    The only think I dislike about the new Aiport Extreme is the fact that I can not change the gateway ip address. I can't understand why Apple decided to do it this way. In the Router configuration as described above the network is working very well so far.
    What are your thoughts.
    Thanks,
    John Gerard

    John,
    The 6100 is an older product (~2006?). Depending on how long your unit has been in service, there may have been firmware updates released by Verizon which will greatly affect the appearance and contents of pages presented by its embedded server. I advise you to update the 6100 firmware if needed, before changing the configuration. Verizon will often ship out a current DSL router to Mac subscribers on request, since Westell routers can't be flashed from a Mac. (You'd probably get a 7500). If you do choose to continue configuring the 6100, look for an "Advanced" tab where you can turn-off IP address distribution for a private LAN. That should effectively put the 6100 into bridge mode. However, Verizon employs dynamically-assigned DNS servers; without locally-stored DNS entries, I'm uncertain about how well the 6100 will continue to negotiate DNS lookups in bridge mode.
    I can't offer any more-specific advice about configuring the 6100 since I've never used the product. However, based on what I do know about Verizon's suport for their hardware, I still believe that you'll be creating extra challenges down the road by chosing to configure any DSL router as a bridge, since Verizon won't provide troubleshooting support for that configuration.
    Now that this discussion has substantially drifted away from anything relating to an Apple AirPort, I believe you'll get better configuring advice from Verizon DSL tech support (800 567-6789)  and/or Verizon's DSL "High-Speed Internet" Help pages. So that other forum visitors may benefit from reading this discussion, please come back and post a descrption of the solution that worked for you.
    Thanks and good luck!

  • Safest settings to connect airport extreme A1354 to DSL modem

    I want to connect my DSL modem  (Motorolla 3347) to my Airport extreme (A1354) which will be used as a base for connecting multiple wireless devices.
    I would preferr not to bridge the airport. What are the safest settings to select on the airport for wifi security and most function using airplay?
    Thanks.

    I would preferr not to bridge the airport.
    In that case, you would need to check to see if the Motorola modem/router can possibly be configured to act as a simple bridge mode modem. If it can, then the AirPort can be configured to act as the main router for the network handling DHCP and NAT services.
    Next check with your ISP to make sure that they will support you for this type of configuration.
    IF....the modem can be configured to operate as a simple bridge...and IF....your ISP will support this type of setup, then the AirPort Extreme needs be configured to Connect Using = PPPoE.
    The safest settings for Wi-Fi are WPA2 Personal, also known as WPA2-PSK-AES with a long password comprised of random letters and numbers.
    AirPlay does not care what type of connection that you have as long as the signal is strong enough.

  • Airport extreme says  printer 'offline'

    I've spent some time adding a new printer to my list (of 2) in airport extreme, but each time I try to print wirelessly, it tells me the new printer is 'offline'. What am I doing wrong? Everything is plugged in, the printer appears in the list in airport, I've done everything I can think of. HELP!

    Might be a good idea to work through the Printer Troubleshooting Guide to see if that provides a missing step.
    Remember, if you open a document to print, you will have to select the specific printer that want to print to.
    Finally, not all printers are compatible with the USB port on the AirPort Extreme. If you review all of the steps in the troubleshooting guide and things still don't work, that may unfortunately be the case here.

  • Problems with connecting AirPort Extreme with SBC DSL Modem

    We bought the AirPort Express specifically because we were told it was a snap to setup with Windows and DSL. I cannot get it set up. Have Windows Vista, AT&T DSL and a 5100 Speed Stream DSL modem. After a couple of failed attempts, I called AT&T support for help and was told to make a change to the settings on the DSL modem. Still didn't help. When I gave up on the AP Ex and tried connecting the DSL cable directly to the computer, I couldn't get connected to the internet at all so spent another hour on the phone with AT&T support to get things working. Second support person told me that the suggestion I was given was wrong but it is on the 5100 Speed Stream support page so I'm not sure. Thanks for any suggestions.

    Thank you so much for your help. I tried those settings but the connection didn't work. However, it is working by leaving some of the default settings. See the underlined settings below.
    That leaves me with other questions:
    1) But what are the conquences of those settings?
    2) How do I determine if I have a secure network? (other than the computer, don't have any other wireless devices to check though we are planning to purchase one in the future).  When I check on the windows network
    center, everything is "off" except password protected sharing. I was hoping to see a security-enabled network identification for this new network somewhere.
    2b) I set up wireless security WPA/WPA2 Personal but not a guest network (yet).
    3) A problem (amber light) was discovered because:
    Allow Setup over WAN was checked. For now, I ignored the warning for now but think I need to change it.
    4) under the AirPort Utility/Summary page, what should the IP address be? It is completely different than the IP address for the DSL modem.
    5) The reason I didn't set up a guest network yet was when I originally tried to set it when when "Connection Sharing" was set to Off (Bridge Mode) - as suggested -  I received a warning that Guest network requires that this AP Express needs to be set to share a public IP address uding NAT/DHCP.
    Sorry for the very basic questions. This obviously is my first attempt at setting up a wireless router.
    And thanks for any help.
    To set up the AXn as a "bridge," using the AirPort Utility, either connect to the AXn's wireless network or temporarily connect your computer directly (using an Ethernet cable) to the Ethernet port of the AXn, and then, try these settings: 
    AirPort Utility > Select the AXn > Manual Setup > AirPort > Wireless tab
    Wireless Mode: Create a wireless network
    Network Name: <enter the desired Network Name or SSID>
    Radio Mode: 802.11n (802.11b/g compatible)    Set to automatic instead (and finding 80211a)
    Channel: Automatic
    Internet > Internet Connection
    Connect Using: Ethernet
    Configure IPv4: Using DHCP
    Ethernet WAN Port: Automatic (Default)
    Connection Sharing: Off (Bridge Mode) Set to share a public address

  • Does my Airport Extreme need a DSL to work?

    Hi, i want to stop using my land line, but my DSL is bundled with it. Any thoughts on how to use my AE without a DSL? Thanks, Kate

    You have to have Internet service somehow. Can your phone company can unbundle your voice phone service from DSL?
    You can have cable internet without cable TV for instance, but you would have to determine those options from the company you are using.

  • No Internet via Airport Extreme and Speedtouch Ethernet DSL modem

    I've recently purchased a McBook pro and wanted to create a wireless network. I have a new Airport Extreme Base Station and have successfully set that up, but with no internet connection!
    I can get a perfect connection by hardwiring either of my machines to the DSL Modem directly (via Ethernet cable), but when i connect the Airport Extreme to the DSL Modem via ethernet there is no internet.
    After a bit of research i'm wondering if there is a "bridge" issue... though i have no idea what that means or how to resolve it. Can anyone help?
    Details:
    Airport Extreme 802.11n
    Speedtouch DSL Modem (Thomson ST510 v6)
    G5 Power PC Tower (10.4.11) will connect to the Airport Extreme via ethernet, currently connects to the DSL modem via ethernet.
    MacBook Pro (10.6.4) will connect wirelessly. can currently connect to the internet through the DSL modem via ethernet.
    Dynamic IP via ISP connection via PPPoa

    Hi Steven, I know this question has been answered and is a couple of months old but I think you may be able to help with my set up? I have a Thomson speedtouch 510 v6 modem router provided by Karoo (UK). My other Belkin N modem router has just bust [again] so the Speedtouch is my old faithful backup device. Now, i've never been able to get on ichat with the Belkin as its a mimo n speed and this is apparently not compatible; So i'm now on ethernet with the st510 and have just set up ports for ichat thanks to a thread called http://discussions.apple.com/thread.jspa?messageID=2719419&#2719419.
    What I want to know from you (because I really need a wireless router to get me off this ethernet support system and back on airport) is how you're getting on with the st510 / airport extreme combo now and can you use ichat on it? If so does your connection doctor say full cone in network settings or something else? As I say, I really want to use ichat and have never been able to in 3 years of owning my Macbook Pro. Hope to hear back from you Steven. Regards Steph

  • My airport extreme (new-5th gen) connects to my iMac - and a PC laptop but will not connect to the internet, my ISP says that I have entered the correct modem ID and that I contact Apple supt as they do not support airport extreme...??

    Any suggestions getting my modem (Speedstream 5200) talking to my new airport extreme? Airport Extreme says I do not have the correct user password for the modem but my IP provider says that I do and that they (Bell Sympatico) do not - in any case - support Airport Extreme and that I should talk to Apple Support...who do not come to the phone. So my computers see my new network and my Airport Extreme sees my computers but it cannot access the modem and therefore the internet. Any ideas?

    The user manual for the Speedstream 5200 indicatest that it is a router....see link below.
    http://www2.windstream.net/downloads/links/SpeedStream211.pdf
    If the Speedstream is acting as a router, then the AirPort Extreme must be configured in Bridge Mode to avoid having two routers in series on your network....which would certainly cause IP address conflicts and connection issues.
    To configure the AirPort Extreme in Bridge Mode.....
    Open AirPort Utility - Click Manual Setup
    Click the Internet icon
    Connection Sharing = Off (Bridge Mode)
    Update

  • Can an older Round Airport Extreme and Airport Express be used on my home WIFI network?

    I recently upgraded my Macbook Pro to a newer one because I was having problems with the older one getting on my home WIFI network.  It had been dropped, but had continued working without any hiccups for five or six months.  Suddenly it won't go online.  It said there was no WIFI hardwae installed.  I suspect that the WIFI antenna connection between the main bdy and the display failed.  Repair options at the Apple Store were iffy, so I just baought the new one.  My Time Machine backup smoothly cloned my old machine onto the new one. 
    In the "when it rains it pours" category, my Airport Extreme also failed at the same time I began having problems with the old laptop.  Suspecting the hardware was the problem after checking with my ISP, I purchased a new Airport Express at Best Buy.  Using it, I got my WIFI network back up and running.  That's why I figured there was a problem with the older Airport Extreme.  The Airport Extreme was replaced by an Apple Genius at the store, when I purchased the new laptop.  Putting my Home WIFI network back together with the new AE, went fine, but it turned up another problem.  I use an older (pre-N speed) Airport Express to link a YAMAHA digital piano wirelessly to my WIFI.  It can go online directly and download music.  I can also push my iTunes wirelessly through the piano's amplifier and speakers for great sounding stereo.  The problem is my new AE won't recognize my older Airport Express.  I tryied downloading the Airport Utility v. 5.6 as suggested online, but It still won't find the Airport Express hooked up to the piano. 
    Is there any way to update my earlier Airport Express and also an older Airport Extreme (round)?  The Airport Utility v.5.6 won't recognize them and initialize them.  Any ideas?  I repurposed the new Airport Express I bought to seerve my printer, allowing me to disconnect the USB cable from my iMac.  That's working fine, except my HP OfficeJet Pro 8500 now won't give me two sided printing anymore.  It always something!
    Network consists of:
    20" Mid 2007 iMac running Mac OS Lion 10.7.4
    New 15" MacBook Pro running Mac OS Lion 10.7.4
    HP Officejet Pro 8500 All-in-one Printer
    New Airport Extreme attached to DSL Modem
    New Airport Express wirelessly attaching my Printer to the network
    Old Airport Express (A/B/G) connecting my Yamaha Digital piano (NOT WORKING)
    Old Airport Extreme (round) (NOT WORKING)

    Bob,
    Thanks for your help.  At this point, I'm seriously considering replacing the older "g" AX with a new "n" model.  For whatever reason, each time I've tried to bring the ols AX bcak online in my network, it only managed to screw up my network.  Using the Airport Utility 5.6 for Lion, I was able to get a green light on the AX, but it still would not go online from my Yamaha digital piano control panel, like it always did before.
    Using AUtil 6.0, everything else works, and I'm assuming that setup with a new "n" speed AX, my piano will be able to get back onlune, too.  When I originally set up the AX to link the piano to my WIFI network, I had very little trouble getting it setup.  YAMAHA didn't list the Apple AX in it's list of compatible wireless routers/adapters, but I saw no reason that it wouldn't work.  As I said it was a reasonably easy setup the first time, and it has worked for several years with no problems.
    It's not the cost of buying the new AX that bugs me, it's the fact that I can't figure out why it won't work now when it did before.  It was working fine with my old AE based WIFI network, even after upgrading the my computers to the Lion OS.  I used to be reasonably savvy with Apple technology, having spent the last 15 years of my teaching career (1987-2001) as the tech liason for the schools where I worked, supporting first Apple II's, then Macs, and networked buildings.  After eleven years of retirement, I find it harder and harder to keep up as the technology just keeps evolving.  I'm trying, but it's not easy!  Any and all help is appreciated!

  • Problem setting up new airport extreme

    I've just picked up an airport extreme to upgrade my home wifi network. Currently I'm using a buffalo 54g box that works fine. For some reason I can't seet to get the AP extreme to recognize the DSL signal. Here is what I've done so far.
    I unplugged the DSL ethernet cable from the Buffalo and put it into the AP extreme and power it up. The light on airport is blinking amber. After running through the airport admin assistant and setting up the airport extreme (including the DSL connection information, etc) which the mac located without trouble, the AP extreme is rebooted but still just blinks amber. I plugged the ethernet cable directly into the mac and and access the internet without trouble. I plug it bak into the AP extreme and reboot it - still blinking amber. I rebooted the DSL modem - still blinking amber. The instructions recommend resetting the AP extreme so I reset it and then I ran through the set up again and still have the same problem.
    Any ideas or suggestions?
    Many thanks for your advice.

    Per chance, did you allow adequate time for a complete power recycle when switching network devices?
    Modem/Router Power ReCycling
    - Power-off the DSL/Cable modem, Internet Router, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
    - Power-on the DSL/Cable modem; Wait at least 30 minutes.
    - Power-on the Internet Router; Wait at least 5 minutes.
    - Power-on the computer(s)

Maybe you are looking for