Airport extreme setup. Airport express reset to factory settings. Light stays blinking amber. Utility won't recognize

AIrport extreme is setup. Airport express reset to factory settings. Light continues to blink amber. Utility will not recognize express to setup

Thanks. We understand that you want to use the Express to set up a separate wireless network with another modem, is that correct?
Unfortunately, we did not receive an answer to the questions that we asked above and have repeated again below regarding the AirPort Express and AirPort Utility. We asked these questions because not all versions of the AirPort Express are compatible with all versions of AirPort Utility.
What model of AirPort Express do you have?  If you are not sure, please locate the model number on the side or bottom of the AirPort Express. It starts with an "A" followed by four numbers.  It might be something like A1264 or A1392.
What version of AirPort Utility are you using? If you are not sure, please open AirPort Utility, click on the AirPort Utility menu in the upper left corner of the screen, and then click on About AirPort Utility.

Similar Messages

  • HT4628 I recently transferred my internet service to another state. Have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the i

    I recently transferred my internet service to another state.I have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the internet. Any suggestions?

    I would recommend that you do the following as a minimum:
    Power-down the modem, AirPort base station, and computer(s).
    Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
    Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
    Power-up your computer(s).
    If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
    Disconnect the AirPort base station from the Internet broadband modem.
    While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
    After the base station resets, go ahead and power it back down.
    Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
    Continue with step 2 in the first set of steps.
    In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

  • Reset my airport extreme to factory settings, now getting flashing amber. Airport utility cannot see the unit when it scans. How do I access the unit?

    Reset my airport extreme to factory settings, now getting flashing amber light. Airport utility scan does not see the device, so I cannot access any setup.
    How do I make contact with the unit?

    I found another thread from the June 3rd with the same issue. They seam to have a solution, but I am using windows. Does anyone know how to update older AXs on windows computers?

  • Just purchased Airport Extreme ac and lost internet connection 3X. Reset to factory settings and worked for 2 days then lost connection and remedied by unplugging power supply. Anyone else having problems?

    Just purchased Airport Extreme ac and lost internet connection 3X in less than one week. Fisrt time, reset to factory settings and fixed problem. Has occurred 2 additional times and connection re-established by unplugging AP extreme. Anyone else having these problems?  Do I have a bad router?  Thanks.

    I definitely think this is a Mavericks issue.  My iMac running Mavericks is the ONLY system in the house that drops the network randomly while all other systems never lose the network.  No idea how to resolve this, but here is the workaround I'm posting: 
    I've had the 'network drop' issue with my Airport Extreme for the last 2 months.  It reconnects when I pull the ethernet cable and plug it back in.  I've tried downgrading the AE firmware, resetting to factory, etc.  Nothing worked.  I finally threw in the towel and created a script that monitors my network connectivity and restarts my interface if it senses it has dropped:
    #!/bin/ksh
    while true
    do
      yup=`ping -c1 -t2 www.google.com|grep from`
      if [[ -n $yup ]]
         then echo "Internet is connected!"
      else
            ifconfig en0 down; ifconfig en0 up
            echo "Down at `date +%m%d%Y%H%M%S`">>./dropped.out
      fi
      sleep 5
    clear
    done
    I know its a workaround, but its saving me the headache of constantly pulling my cable and putting it back in!
    Good luck!
    -Mike Gray

  • HT1731 Set up airport extreme, cannot connect express, help?

    COnnected a new extreme, tried to connect a new express to upstairs to increase range and add devices, amber light won't go out on express. Cannot locate the device on the network.

    Suggest that you unplug the Express and temporarily move it to the same room where the AirPort Extreme is located.
    Power up the Express and let it run a full minute or two. Then, push in the reset button on the Express and hold it in for 7-8 seconds, then release.
    Allow 40-45 seconds for the Express to restart and display a slow, blinking amber light.
    I am assuming that you are using AirPort Utility for the iPad since you mention iOS 5.1 in  your post. If not, download and install App Store - AirPort Utility
    Tap Settings on the iPad home screen, then tap Wi-Fi
    AirPort Express should appear under the heading of Set up an AirPort Base Station
    Tap AirPort Express, and AirPort Utility will take a 25-30 seconds or two to examine your network and then declare that the Express will be setup to extend the AirPort Extreme.
    Tap Next in the upper right hand corner of the window and allow a minute or two for AirPort Utility to configure the Express and wait for it to restart again with its new settings.
    When AirPort Utility tells you that the AirPort Express is now extending the AirPort Extreme, the Express will display a green light.
    Now, move the AirPort Express to a location that is about half way between the AirPort Extreme and the general area that needs more wireless coverage, plug it in and allow 40-45 seconds for it to start up and display a green light.
    You should be in business.

  • How to Set Up Time Capsule With Airport Extreme and Airport Express

    Just got a new 1TB Time Capsule. I want it to be the main base station for my network. I already have a network set up with an older Airport Extreme base station and an Airport Express to extend it. I am thinking that rather than setting up the Time Capsule to "join" the old network, the best approach is to disconnect the Airport Extreme and Airport Express and reset them. Then set up the Time Capsule as a brand new network and bring the reset Aiport Extreme and Express onto the new network as if my original network never existed.
    Is that the right approach or am I complicating it? Can I just join the Time Capsule to the existing network and still make it the main base station for the network?

    evelK wrote:
    Just got a new 1TB Time Capsule. I want it to be the main base station for my network. I already have a network set up with an older Airport Extreme base station and an Airport Express to extend it. I am thinking that rather than setting up the Time Capsule to "join" the old network, the best approach is to disconnect the Airport Extreme and Airport Express and reset them. Then set up the Time Capsule as a brand new network and bring the reset Aiport Extreme and Express onto the new network as if my original network never existed.
    Is that the right approach or am I complicating it? Can I just join the Time Capsule to the existing network and still make it the main base station for the network?
    I'd first use AirPort Utility to "Save a Copy As" of your AirPort Extreme settings. Then disconnect it, connect the Time Capsule in its place, and use AirPort Utility's "Import" function to read those settings. (Both of those functions are under AirPort Utility's "File" menu.) You may have to adjust a few settings. Once you have the Time Capsule working as you want, you can reconfigure your AirPort Extreme unit as you wish.

  • Help! Im trying to extend the network on my Airport Extreme with an Express

    This is probably such a begginers question but it has truely boggled my mind for the last 24 Hours!
    I have brought an airport express to extend my airport extreme network. My Airport extreme is the base and is hooked up to my initial Home model from my ISP which works fine.
    I have been trying to connect my airport express and am having no luck. I have plugged the airport in but am having no luck locating it on my airport utility (only my actual Airport Extreme shows)
    Can someone please help me Ive been here for hours reading on forums trying to sort this out and Im gettin nowhere fast!
    The light on the express is flashing orange. I have tried to reset it but there still is nothing showing.
    any ideal on what i could do or follow step by step?

    Ok, the question is how can i extend the range with
    my airport extreme base,
    With an Airport Express or another Airport Extreme
    I have A netgear WNP802, it
    has a repeating feature.
    Which won't work with your Airport Extreme
    < But i am wanting to have the
    netgear and the apple airport extreme talk to each
    other so that i can put the net gear in a seperate
    room to extend the range of signal. </div>
    This is not possible.
    How can i do this?
    You can't.
    Netgear and Apple use different chips which means they won't and can't talk to each other when it comes to extending networks.

  • Airport Extreme and Airport Express conflict and failure

    I spent 2.5 hours on the phone with Apple and still could not get my Airport Extreme and Airport Express to function. My Apple TV failed as well:
    * Connected AEX through Airport Utility to internet. Airport Utility replaced my old configuration on my LinkSystem router. Green light.
    * Checked Apple TV. No connection available. Unplugged cable modem, waited 1 minute and tried again. Apple TV connected. No problem.
    * Flashing amber light on Airport Express for Airtunes. Does not show up in wireless device list. I call Apple.
    * Reset Express. Still no signal. Connect via Ethernet cable. Reconfigure. Green Light. Music works.
    * Check internet connection, in order. Apple TV fails. No connection to server.
    * Apple TV reset. No connection. No wireless network found.
    * Reset Airport Express. Reconfigure channel specifications. No connection with ATV or Airport Express.
    * Disconnect Airport Express. Reconfigure. With ATV disconnected I get Airport Express back. Green light but this time no music. Remote speakers appear on itunes, but no music is transmitted.
    * Did a total wireless reset on Extreme, and now both Express and ATV are not working.
    Frustrated and dissapointed I disconnected everything put back my 5 year old Linksys router and within 15 seconds both ATV and Airport Express worked flawlessly.
    How can this happen? What is wrong with this device? It is my second one in a week. The first one made no wireless connection to my Mac at all.
    After sulking for hours I tried again, this time leaving the Express out of the equation and reconfiguring the ATV to take over airtunes. After a reset it did fine. Now I have a pure n signal running at 5hz. ATV works again. So does internet.
    Any suggestions? Is there something I did not try?
    I tried the Firewall trick, the accept all incoming connections trick, the disabling of the iv6 trick, the join a wireless connection trick, and everything else Apple Care could think of.

    Maybe I was not clear enough on my post and configurations,
    I had a Linksys before I purchased the airport extreme. My airport express joined the Linksys network for the purpose of airtunes. This worked flawlessly from day one.
    Airport Extreme asked in the utility to take over an existing network or replace a router. If you chose this option it adopts all passwords, wpa/2 configurations for security and such.
    I chose this option thinking that since it is an apple product it would take over everything and work. My airport express had origianlly been set to join my old Linksys network. Since the airport extreme took over this configuration it should work.
    Apple stated many times that there seemed to be a conflict and kept asking me about the placement of my airport extreme.
    My Linksys was never part of a bridge or a network within a network. It was removed before the Extreme was ever turned on.
    After all the problems and hours of trying with Apple, i find it funny that all I had to do to restore eveything was plug my old Linksys back in and conect all the cables, and bam....it worked.
    So what is wrong with the airport extreme, or is there something wrong with itunes 8 and its interface with the express? For whatever reason the extreme cannot make the express and my ATV work at the same time.

  • Hardwire Airport Extreme to an Express

    I need to hardwire an Extreme to an Express to get a signal to a room separated by a brick wall. Are there any special setup settings I need to make on either unit?

    Connect the Ethernet cable to the WAN "O" port on the Express and power it up. Wait for the Express light to blink amber slowly
    Open Macintosh HD > Applications > Utilities > AirPort Utility
    Look for the tab in the upper left hand corner of the AirPort Utility window that reads Other AirPort Base Stations (1)
    Click on this tab, then click on AirPort Express xxxxxx
    AirPort Utility will take a minute or two to analyze the devices and settings on your network, then it will announce that the AirPort Express will setup to extend the wireless network
    Edit the name of the AirPort Express device to read as you wish, then click Next
    Wait another minute or two while AirPort Utility configures the AirPort Express
    When you see the message that Setup is complete, click Done and close AirPort Utility
    You are all set

  • Airport Extreme and Multiple Expresses with iTunes

    I have an airport extreme base station running a bgn network and six airport expresses connected (three wired and three wireless) to stereo systems throughout the house. They seem to stumble all over themselves with an IP address distribution or something that makes them cut in and out after playing for about 20 minutes. I've tried assigning IP addresses but it doesn't seem to work. I'm guessing that one of the wireless expresses loses signal for a second and that causes all the issues. Any thoughts?

    So the airport extreme is setup and the wireless is going. But when I hook up the airport express, I've plugged it in and when I use airport utility through the desktop which is hardwired connected to the airport extreme, the express does not show up the devices list.
    Can somebody explain to me how the airport express is used to boost the signal of the airport extreme using airport utility within windows vista? thanks!

  • HT4628 Intermittent reception when streaming music via Airport Extreme and Airport Express to powered speakers. Is this a problem with the Extreme?

    i get intermittent reception when I stream music from I Tunes via Airport Extreme and Airport Express to powered speakers. I Tunes continues to play uninterupted on the Mac.  The problem does not lie with the Express as it occurs on both of my 2 Express at the same time. is this a problem with the Extreme?

    Well, repying to my own post... Might have found the solution: I tried to do the same with a Macbook Pro 2010 using the very same setup. And it worked perfectly! No freeze, no nothing.
    One explanation I see:
    my iMac is dating back to May 2007, a Core 2 Duo 2,16Ghz with 2 Go of RAM.
    So the computer's characteristics (or the Wifi component or the combination of all of this) might be not robust enough to allow streaming to those 2 devices...
    Anyone's got anything to add?

  • Which is more powerful the old flat airport extreme or airport express

    Which is more powerful the old flat airport extreme or an Airport express

    The transmit power is the same on both the Airport Express and AirPort Extreme.
    However, the AirPort Extreme has a better antenna arrangement than the Express, so it would normally provide a bit better range, all things being equal.
    Depending on what version of the AirPort Extreme and AirPort Express that you might have, there may be some feature and performance differences in regard to wireless speed capability.  In order to quantify that, we would need to know the exact model number of the AirPort Express that you are asking about, as well as the exact model number of the AirPort Extreme.
    The model numbers of both products are found on the side or bottom of the device. Both models numbers start with an "A" followed by 4 numbers.
    It would help if you could provide some idea of what your actual goal might be here, since a "better" signal does not necessarily mean that you would notice any difference in day to day performance.

  • How do airport extreme and airport express routers connect to modems?

    I've heard that airport extreme and airport express are wifi routers, not modems. if they are routers, they need to connect to my modem. Do they connect using a wire or wirelessly?

    It must be connected to your modem with an Ethernet cable.

  • Difference between Airport Extreme and Airport Express

    What is the difference between Airport Extreme and Airport Express? My son is home from college and would like to use his Macbook for an online class. So I need a wireless router and I would also like to be able to play our iTunes over multiple speaker locations with my home stereo. Which one of these could accomplish this. Thanks in advance.

    If you can use just one device to both set up a WiFi network and connect to your stereo you have to use an Airport Express. If you have to use separate devices, for instance because your internet connection device and your stereo are not in the same location, you have to use an Express to stream to and you can use either an Express or an Extreme to set up the WiFi.
    By the way you have to use an Express for each stereo you would like to connect.

  • How does one sync the new time capsule with the old airport extreme and airport express in order to extend range?

    How does one sync the new time capsule with the old airport extreme and airport express in order to extend range?

    Thanks for the additional information.
    Unfortunately, the AirPort Utility application in the Lion and Mountain Lion operating systems, which is used to configure the new Time Capsule does not support the older versions of the products that you have.
    Even if it did, there are no settings on the older AirPorts to "Extend a wireless network", so they are not compatible with the new Time Capsule if you intend to extend the network only using wireless connections.
    If you have the ability to connect each AirPort to the Time Capsule using a permanent wired Ethernet cable connection, it might be possible to use a complicated workaround to install an older version of AirPort Utility to configure the older AirPorts to work with the new Time Capsule.
    If you have another Mac there that is using the Leopard or Snow Leoapard operating system, things would likely be simpler. I have not done this type of procedure to mix a new Time Capsule with older AirPorts, so I would not be able to say whether this would work or not.

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