Airport Extreme/Time Capsule not working after downloading 7.6

Downloaded airport 7.6 last night and now time capsule/airport extreme doesn't work. I can't even reset the tc to factory default settings. Not sure what to do now.

Hi, today I got the same problem after 7.6 update for my Time Capsule. I tried to downgrade to 7.5.2, but afterwards the problem was not solved. Then I tried to set fixed channnels - and it works! For 2.4 Ghz I used channel 12 and for 5Ghz channel 48. Beforehand I used "automatic" for both. Hope it works for you too. I don't know, how Apple's test team spend the whole day ;-)

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Time Capsule not working after last software update

I bought my time capsule 3 weeks ago. Set up and worked like a charm (I use airport express for my wireless network). After I downloaded the latest software updates a week or so ago, I got a message that my computer could no longer recognize my time capsule. Since then the time capsule light only flashes amber and wont appear in airport utility.
Any ideas?
Thanks

I was having problems with the 7.3.1 firmware as well. For me, in manifest as though the internal disk had went bad--a blinky amber light and a "Disk needs repair" error. Rolling back the firmware solved it for me.
To do this:
--Open AirPort Utility.
--Click on your TC.
--Click on the "Manual Setup" button.
--When the configuration summary pops up, click on the word "Version".
--From the "Upload" drop-down list that is on the new pane that pops up, select "7.3", and click "Ok".
--Once it reboots, it'll be at 7.3.
Hope this helps. I'll be waiting a few weeks after 7.3.2 comes out to upgrade. I'm not real impressed with 7.3.1. As far as I can tell, it broke more than it fixed.

Time Capsule Not Working After Hard Reset

A few weeks ago my MacBook Pro started slowing down to a crawl. Eventually ralised it was due to Time Machine not finding the Time Capsule - a known problem.
Reset the Time Capsule (2TB, 8 months old) but although the Internet is working the light is still flashing amber. Carried out a hard reset and still get back to the same situation - the internet is working through the Time Capsule's wireless network but I am getting the flashing amber light.
My internet connection comes into the house and into a wireless modem. An ethernet cable from the back of this modem comes up to my office where the Time Capsule is located into a fast ethernet swtich and then an ethernet cable goes from the switch and is then plugged into the back of the Time Capsule in one of the three internet ports with the <<->> markings.
AirPort Utility shows me that the internet is working and has a green light whereas the Time Capsule has a flashing amber light and 2 errors. When I click the Time Capsule it tells me that the status is:
- Double NAT
- Ethernet Unplugged
Does anybody have any ideas?
TIA

I was having problems with the 7.3.1 firmware as well. For me, in manifest as though the internal disk had went bad--a blinky amber light and a "Disk needs repair" error. Rolling back the firmware solved it for me.
To do this:
--Open AirPort Utility.
--Click on your TC.
--Click on the "Manual Setup" button.
--When the configuration summary pops up, click on the word "Version".
--From the "Upload" drop-down list that is on the new pane that pops up, select "7.3", and click "Ok".
--Once it reboots, it'll be at 7.3.
Hope this helps. I'll be waiting a few weeks after 7.3.2 comes out to upgrade. I'm not real impressed with 7.3.1. As far as I can tell, it broke more than it fixed.

Time Capsule not working after a restore

I recently had to restore from my TM/TC backup after a standard software update made it so I could no longer log into my account. Now, my TC is not working properly. I can still access all of my past updates on mu TC, but it is not working for making new backups. Instead of backing up the new files, TM wants to do a whole new backup from scratch (all 140 gigs). Worse still, it is unbelievably slow (as in it took over 3 hours just to do 1 gig last night on my wireless.)
If I can still access all my old files on the TC and I restored my Mac using the TC files, why is it that TM wants to start an entire new backup now instead of continuing to update the original one? And, why is the updating crawling along at such a terribly slow speed. Any thoughts/proposed solutions to this very much appreciated.

I found this article which describes a fix:
http://www.macosxhints.com/article.php?story=20080128003716101
I'm testing it on my Time Capsule now, I'll let you know how it goes.

Time Capsule not working after 10.5.3 update

The following link shows screenshots of how Time Machine is behaving after the 10.5.3 update.
http://badtastic.com/stuff/tmprobs.jpg
Ever since the lates 10.5.3 update Time capsule / Time machine has been incapable of successfully completing a backup. Its stuck in an endless cycle of unsuccessful backups. Apple, please fix this!
/ Badtastic

I finally broke down and called Apple tech support last night, just prior to my 2nd premature disconnection with the tech agent, they told me that this is not an issue with the 10.5.3 update, but rather an issue with Time Capsule itself. They were in the process of transferring me to their wireless 2nd level support when I got disconnected (again). I haven't called back yet, but will be sure to keep you updated once I find out the issue / resolution. I am in the process of moving everything from my Time Capsule HD and onto another Firewire HD so I can try a full format of the Time Capsule to see if that helps.
By they way... I am now back to using Time Machine with my Firewire HD without flaw. It's, in my opinion, related to Time Capsule and not the 10.5.3 update. What makes it worse is I paid $500 for the Time Capsule and $0 for the update.

AirPort Extreme and AirPort Time Capsule not working

So heres the situation: I have 1 airport extreme in the house and another in the office separate from the house. The cable modem connects to the aiport express in the house through ehternet. An ethernet chord goes from the Aiport Extreme from in the house to the office in the back yard.
Decided to update my airport extremes with the new tall ones. Bought the normal one for the house and got the Airport Extreme Time capsule for the office.
But nothing works. Reseted the device, unpluged the modems power and cables and still nothing ... just blinks yellow
I feel like the NEW Aiport Extremes are not talking to the modem ... theres some diconnection between the airports and the modem.
So there both sitting on my desk until i can figure out what the problem is.
The modem is provided from Time Warner, Los Angeles area. Its maybe 1.5 to 2 years old
Any thoughts or suggestions would be much apprecaited, thanks!

The cable modem remembers your old AirPort Extreme and it will not associate with the new AirPort Extreme until it....the modem....is completely reset to the point where it has forgotten your old AirPort Extreme.
Power off the modem completely by pulling the power plug from the back of the device
Leave it off at least 30 minutes. longer will not hurt at all.
Power up the new AirPort Extreme for a few minutes
Hold in the reset button on the Extreme firmly for 10 seconds and release
Allow a full minute for the AirPort Extreme to restart
Now power off the AirPort Extreme
After the modem power down period is done, connect an Ethernet cable from the modem to the WAN "O" Port on the AirPort Extreme
Power up the modem and let it run for 10 minutes by itself
Power up the AirPort Extreme and let it run a few minutes
Now try to set up the AirPort Extreme using AirPort Utility
Post back on your progress and we will get the new Time Capsule set up next.

Can I connect my Airport Extreme Time Capsule via ethernet to another router (non-Apple)?

I've been trying to figure this out for a few hours and have gotten nowhere. I have an Archer C7 AC1750 router set up in my office, connected to my Zoom 5341 DOCSIS 3.0 Modem; this has been my main router and has worked fine. I have moved some things around and now have my PS3 and PS4 in my master bedroom but can no longer hook them up via ethernet to the Archer C7. I have run ethernet through the attic into the master bedroom and want to use my Airport Extreme Time Capsule as a way to hook up the consoles via ethernet. If I can use the Airport Extreme to extend my wireless network back to the bedrooms that is even better, although that is an afterthought.
I am not sure what the settings need to be to make this happen. I have searched and tried a number of things but have not found a working solution.
Any help would be greatly appreciated.

Please start over with a default reset on the Time Capsule. This will not affect any of the stored data that you might have on the drive. You can use the same device name and password that you used before if you wish.
Power up the Time Capsule for a few minutes. Then hold in the reset button firmly for 10 seconds and release. Allow a full minute for the Time Capsule to restart to a slow, blinking amber light.
Make sure that the Ethernet cable connection from the Archer router connects to the WAN "O" port on the Time Capsule
Open up AirPort Utility
Click on Other WiFi Devices
Click on Time Capsule xxxxxx
AirPort Utility will suggest a setup, which you want to ignore
Instead, click the Other Options button
Select the Create a new wireless network setting and click Next
In the Network Name box, enter the exact name of your Archer wireless network
In the Base Station name box, enter a name that you want to use for the Time Capsule device
Uncheck the box to use a single password
In the Network Password box, enter the password for the Archer wireless network
Verify on the next line
In the Base Staion box, enter a password that you want to use as a device password for the Time Capsule
Verify on the next line
Click Next and wait while the AirPort Utility creates a network
Ignore the step about unplugging the modem and click Next
Do not enable the Guest Network option and click Next
Wait while the network is being set up. When you see the message that the wireless network is available, click Done
The Time Capsule will now appear in AirPort Utility with a blinking amber light
Click on the Time Capsule icon, and then click on Edit in the next small box that appears
Click the Network tab at the top of the window
Change the setting for Router Mode from DHCP and NAT to "Off (Bridge Mode)"
Click Update at the lower right and click Continue
Wait a full minute for the Time Capsule to restart and you should have a green light
It would be an excellent idea to power off both the Time Capsule and Archer router now, wait a minute, then start the Archer router and let it run a minute. Then, start the Time Capsule up and give it a minute
You should be all set. The Ethernet ports on the Time Capsule are now operable and the wireless network has been extended using AES encryption.

How to change file ownership/permission on Airport Extreme Time Capsule

I have a 3TB Airport Extreme Time Capsule that currently have a folder with a number of files. The problem is it won't let me delete some of these files because I don't have permission. On a mac it would be trivial to either take ownership or change my permissions. Any ideas on how I can do this on the TC?

niblettes wrote:
I only know what OSX tells me -- so my information is only as good as its messages.
Locked files seem like a good possibility though.
Your first post seemed to say that some specific files couldn't be deleted. If you know any of their names, see if one is locked. if not, that isn't the problem. If it is, unlock it and try to delete. If it still won't delete, that's not the problem, either (or at least not all of it).
How can I just make all file unlocked since I have no idea which of the tens of thousands of file are at fault?
I know in OSX its easy to change permissions on a folder and then propagate that change to all child foders and files. Does locking/unlocking work the same?
If you don't know of any specific files, try creating one, locking it, then seeing if you can delete it.
There doesn't seem to be any way to unlock all files in a folder.
Do you want to delete everything on the TC? If so, just erase it with Airport Utility -- only takes seconds.
EDIT: These files wouldn't be in Time Machine backups, would they? If so, you can only delete entire backups via the Finder, not individual files or folders. But the message OSX usually sends when you try that says so fairly clearly.
Message was edited by: Pondini

How do I move my AirPort Extreme time capsule from my old house to my new house without losing the backups?

I have an AirPort Extreme Time Capsule wifi router and I just moved to a new house and I need to relocate the device without losing any of my old backups from my old mac as well as my new Mac! I could really use some advice on how to do it without any problems! I really appreciate it!

Physical location has no bearing on anything, since you're also moving your network and all other devices. Just plug everything in and it should work just as it did before.

Airport Extreme (time capsule model) internet speed EXTREMELY slow.

Hello, first thank you for any help on this as it is a bit frustrating for me.
I recently noticed my internet speed was running significantly slower on both my MacBook Pro and on my wifes MacBook.
I had my ISP come and check out the problem. They hooked my MacBook Pro directly to the modem and my speed went from under 1 mb to over 5mb.... he then had me hook up directly to the lan port on the airport extreme and my speed was once again back down to the 1 mb range. He concluded that it must be a problem with the speed once it hits the Airport Extreme.
He ended up giving me a different modem, its a 2wire wireless. I have since connected my airport extreme to the new modem and am still pulling down the same speed, but now I have connected directly to the new 2wire wireless modem and am getting my 5 mb speed.
Can anyone give me any help or advice on what I can do with my airport extreme time capsule so that I can get the speed I should be getting from it.
Thanks again.

More information. I have a separate router for ISP connect/DHCP. I only use my Airports to create a WDS and bridge onto my home network. I have never allowed 2.4GHz or 5GHz phones in the house, just to limit interference. I live way out in the country so interference from neighbors is negligible to nonexistent. Speed testing done with Speakeasy.net/speedtest
I moved all the hard wired machines from the TC to my switch. Which will impact the speed of my backups, but it helped with internet throughput for those machines.
Then I split my WiFi into 2 separate nets, each with a connection to my home network switch. I created a b/g network with my ufo Extreme and my Express (NET 1). I left my TC set for n/b/g (NET 2). As long as my MacBook was powered off internet speed were nice and fast. As soon as I turned on my MB the speeds were impacted, not as bad as before.
I then changed NET 2 to be n-only 5GHz and retested. These was a small but noticeable impact for wireless machines but I have concerns because my ISP is wireless and runs at or near 5GHz.
I then changed NET 2 to be n-only 2.4Ghz and retested. Again a small impact for wireless machines whenever my MB was connected to NET 2.
I then had my MB join NET 1 and speeds were nice and fast all around. My solution, shutdown the wireless on my TC and use it as just a network drive while I use my old reliable b/g hardware for WiFi.
Maybe someday this Draft version of 802.11n will be finalized and have no issues.
Message was edited by: Gregory Daniel

I am a fitst time user of the new airport extreme time capsule 2TB. I have a mac book pro and an imac. I installed the router today and got my computers online wirelessly. BUT I cannot get my previous wireless printers to connect with the router.

I am a first time user of the new airport extreme time capsule 2TB. I use a macbook pro and imac. I installed the router today and got on wirelessly. BUT I cannot get my 2 printers that were previously wireless to find the router signal. The worked fine on my current set up OS Mounitain Lion 10.8.4. Apple tells me it is the printer mfr issue and printer companies tell me it is apple issue. Any help appreciated.

birdmanjay wrote:
... Apple tells me it is the printer mfr issue and printer companies tell me it is apple issue.
Arguably, they're both right.
Changing your router changes everything, so your best course of action is to research the respective printer's documentation and determine how to reset them to factory default condition. Then, add them again using System Preferences > Print & Scan.
For that, I recommend you first "reset the printing system" according to these instructions: Mac OS X: How to reset the printing system. Its instructions for Lion are identical to those for Mountain Lion.
As the article states, it will remove all your existing printers, leaving the Mac's printing system in a similar "factory default" condition ready for you to create a new print queue for each printer, which you should probably do.
Apple's printing support documents contain a great deal of redundancy, but this one may be a good place to start: OS X Mountain Lion: Set up a printer to print wirelessly

Google Chromecast does not work after downloading Blackberry Link

Google Chromecast does not work after downloading Blackberry Link.
Both don't work in tandom at the same time.
Some elements of Blackberry Link are interferring with Google Chromecast's detection and casting.
Please rectify the problem.

Yes they are not compatible. I do not have either program so could not try anything.
Try running one in a different compatibility mode.

HT204057 new help with my mac air and airport extreme time capsule dont know how to save to time capsule and use as a external hd

i just bought a new mac air and the new airport extreme time capsule im would like to know how to use the time capsule as storage for my pics and videos as the mac are has low storage space can any one walk me through this process?

See the info here about sharing or using the TC for data.
Q3 http://pondini.org/TM/Time_Capsule.html
It is extremely important you realise.. the Time Capsule was never designed for this.
It is a backup target for Time Machine.. that is the software on the computer that does backups.. it has no direct connection to the Time Capsule.
It has no ability to back itself up.. unlike all other NAS in the market. It is therefore likely one day you will lose all your files unless you seriously work out how to backup.
The TC is slow to spin up the hard disk and fast to spin down. iTunes and iPhoto will continually lose connection to their respective libraries.
iPhoto in particular is easy to corrupt when you move photos over wireless into the library.. once corrupted all is corrupt. A single photo will ruin it all.. so backup is utterly essential.
Time Machine cannot do backups of network drives. ie the TC. You will need a different backup software like CCC. You will then need another target to backup to..

New AirPort Extreme time capsule to replace current AEBS

Is there a simple way to do this. I want to replace an old AEBS with a new AirPort Extreme time capsule. Do I have to create a new network? I'm not really extending the network, I'm just replacing the base station. If I use the exact name of my old wireless network and the exact password, will all devices abe ble to automatically connect to the new base station? Should I expect any trouble connecting to the pre-existing modem that the other base station was connected to? I'm hoping to avoid calls to the ISP and/or Apple and many hours of lost Internet time. Thanks

Hello there, Michael.
The following Knowledge Base article covers the basics for setting up the Time Capsule:
Setting up Time Capsule for the first time
http://support.apple.com/kb/HT1178
Additionally the Setup Guide has some great additional information if you want:
AirPortTime Capsule Setup Guide
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdfmanuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_80211ac_s etup.pdf
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

New help with my mac air and airport extreme time capsule dont know how to save to time capsule and use as a external hd

new help with my mac air and airport extreme time capsule dont know how to save to time capsule and use as a external hd would like 2 store my home videos and pictures on the time machine (ONLY) as the MAC AIR has storage space limited space please help. THANK YOU.

See the info here about sharing or using the TC for data.
Q3 http://pondini.org/TM/Time_Capsule.html
It is extremely important you realise.. the Time Capsule was never designed for this.
It is a backup target for Time Machine.. that is the software on the computer that does backups.. it has no direct connection to the Time Capsule.
It has no ability to back itself up.. unlike all other NAS in the market. It is therefore likely one day you will lose all your files unless you seriously work out how to backup.
The TC is slow to spin up the hard disk and fast to spin down. iTunes and iPhoto will continually lose connection to their respective libraries.
iPhoto in particular is easy to corrupt when you move photos over wireless into the library.. once corrupted all is corrupt. A single photo will ruin it all.. so backup is utterly essential.
Time Machine cannot do backups of network drives. ie the TC. You will need a different backup software like CCC. You will then need another target to backup to..

Airport Extreme/Time Capsule not working after downloading 7.6

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