Airport extreme time capsule. Wifi dropping

I have an airport base time capsule 3rd generation with 2 airport express as range extenders. Up until recently the network worked very well. Lately the wifi keeps dropping. One moment I'll be on wifi, the next ill be on 3G, then back again. My apple tv keeps dropping on and off as well. It's been my experience with other routers that they have a somewhat limited life. I'm wondering if it's time to upgrade to the 5th generation. Since the time capsule feature works fine, can I still use that as the backup while getting a new base? By the way, all software and firmware has been updated

It says you have the wrong password.
WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
Reset the TC to factory and start again.
But do not be surprised if the v5 utility no longer works to do the setup.

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How do I move my AirPort Extreme time capsule from my old house to my new house without losing the backups?

I have an AirPort Extreme Time Capsule wifi router and I just moved to a new house and I need to relocate the device without losing any of my old backups from my old mac as well as my new Mac! I could really use some advice on how to do it without any problems! I really appreciate it!

Physical location has no bearing on anything, since you're also moving your network and all other devices. Just plug everything in and it should work just as it did before.

I have an AirPort Extreme time capsule . I need to extend my wifi network range. Which devise is better ?? Airport express or AirPort Extreme ??

I have an AirPort Extreme time capsule . I need to extend my wifi network range. Which devise is better ?? Airport express or AirPort Extreme ??

Since you have the new Time Capsule, then you will need a new AirPort Extreme to match the performance capabilities of the Time Capsule.
If best quality is preferred, you will need to connect the Time Capsule and AirPort Extreme using a wired Ethernet connection between the devices. The advantage of doing it this way is that you can locate the AirPort Extreme exactly where it is needed...and there will be no loss of signal through the Ethernet cable.
A wireless connection will result in a significant drop in performance, but it might be OK for your uses, if you want to try it that way first to see if the performance is acceptable.
It is really important that the AirPort Extreme be located where it can receive a strong wireless signal from the Time Capsule.
A line-of-sight relationship between the Time Capsule and AirPort Extreme would be the goal, with the AirPort Extreme located about half way between the Time Capsule and the general area where you need more wireless signal coverage.

Can I connect my Airport Extreme Time Capsule via ethernet to another router (non-Apple)?

I've been trying to figure this out for a few hours and have gotten nowhere. I have an Archer C7 AC1750 router set up in my office, connected to my Zoom 5341 DOCSIS 3.0 Modem; this has been my main router and has worked fine. I have moved some things around and now have my PS3 and PS4 in my master bedroom but can no longer hook them up via ethernet to the Archer C7. I have run ethernet through the attic into the master bedroom and want to use my Airport Extreme Time Capsule as a way to hook up the consoles via ethernet. If I can use the Airport Extreme to extend my wireless network back to the bedrooms that is even better, although that is an afterthought.
I am not sure what the settings need to be to make this happen. I have searched and tried a number of things but have not found a working solution.
Any help would be greatly appreciated.

Please start over with a default reset on the Time Capsule. This will not affect any of the stored data that you might have on the drive. You can use the same device name and password that you used before if you wish.
Power up the Time Capsule for a few minutes. Then hold in the reset button firmly for 10 seconds and release. Allow a full minute for the Time Capsule to restart to a slow, blinking amber light.
Make sure that the Ethernet cable connection from the Archer router connects to the WAN "O" port on the Time Capsule
Open up AirPort Utility
Click on Other WiFi Devices
Click on Time Capsule xxxxxx
AirPort Utility will suggest a setup, which you want to ignore
Instead, click the Other Options button
Select the Create a new wireless network setting and click Next
In the Network Name box, enter the exact name of your Archer wireless network
In the Base Station name box, enter a name that you want to use for the Time Capsule device
Uncheck the box to use a single password
In the Network Password box, enter the password for the Archer wireless network
Verify on the next line
In the Base Staion box, enter a password that you want to use as a device password for the Time Capsule
Verify on the next line
Click Next and wait while the AirPort Utility creates a network
Ignore the step about unplugging the modem and click Next
Do not enable the Guest Network option and click Next
Wait while the network is being set up. When you see the message that the wireless network is available, click Done
The Time Capsule will now appear in AirPort Utility with a blinking amber light
Click on the Time Capsule icon, and then click on Edit in the next small box that appears
Click the Network tab at the top of the window
Change the setting for Router Mode from DHCP and NAT to "Off (Bridge Mode)"
Click Update at the lower right and click Continue
Wait a full minute for the Time Capsule to restart and you should have a green light
It would be an excellent idea to power off both the Time Capsule and Archer router now, wait a minute, then start the Archer router and let it run a minute. Then, start the Time Capsule up and give it a minute
You should be all set. The Ethernet ports on the Time Capsule are now operable and the wireless network has been extended using AES encryption.

Airport Extreme (time capsule model) internet speed EXTREMELY slow.

Hello, first thank you for any help on this as it is a bit frustrating for me.
I recently noticed my internet speed was running significantly slower on both my MacBook Pro and on my wifes MacBook.
I had my ISP come and check out the problem. They hooked my MacBook Pro directly to the modem and my speed went from under 1 mb to over 5mb.... he then had me hook up directly to the lan port on the airport extreme and my speed was once again back down to the 1 mb range. He concluded that it must be a problem with the speed once it hits the Airport Extreme.
He ended up giving me a different modem, its a 2wire wireless. I have since connected my airport extreme to the new modem and am still pulling down the same speed, but now I have connected directly to the new 2wire wireless modem and am getting my 5 mb speed.
Can anyone give me any help or advice on what I can do with my airport extreme time capsule so that I can get the speed I should be getting from it.
Thanks again.

More information. I have a separate router for ISP connect/DHCP. I only use my Airports to create a WDS and bridge onto my home network. I have never allowed 2.4GHz or 5GHz phones in the house, just to limit interference. I live way out in the country so interference from neighbors is negligible to nonexistent. Speed testing done with Speakeasy.net/speedtest
I moved all the hard wired machines from the TC to my switch. Which will impact the speed of my backups, but it helped with internet throughput for those machines.
Then I split my WiFi into 2 separate nets, each with a connection to my home network switch. I created a b/g network with my ufo Extreme and my Express (NET 1). I left my TC set for n/b/g (NET 2). As long as my MacBook was powered off internet speed were nice and fast. As soon as I turned on my MB the speeds were impacted, not as bad as before.
I then changed NET 2 to be n-only 5GHz and retested. These was a small but noticeable impact for wireless machines but I have concerns because my ISP is wireless and runs at or near 5GHz.
I then changed NET 2 to be n-only 2.4Ghz and retested. Again a small impact for wireless machines whenever my MB was connected to NET 2.
I then had my MB join NET 1 and speeds were nice and fast all around. My solution, shutdown the wireless on my TC and use it as just a network drive while I use my old reliable b/g hardware for WiFi.
Maybe someday this Draft version of 802.11n will be finalized and have no issues.
Message was edited by: Gregory Daniel

I am a fitst time user of the new airport extreme time capsule 2TB. I have a mac book pro and an imac. I installed the router today and got my computers online wirelessly. BUT I cannot get my previous wireless printers to connect with the router.

I am a first time user of the new airport extreme time capsule 2TB. I use a macbook pro and imac. I installed the router today and got on wirelessly. BUT I cannot get my 2 printers that were previously wireless to find the router signal. The worked fine on my current set up OS Mounitain Lion 10.8.4. Apple tells me it is the printer mfr issue and printer companies tell me it is apple issue. Any help appreciated.

birdmanjay wrote:
... Apple tells me it is the printer mfr issue and printer companies tell me it is apple issue.
Arguably, they're both right.
Changing your router changes everything, so your best course of action is to research the respective printer's documentation and determine how to reset them to factory default condition. Then, add them again using System Preferences > Print & Scan.
For that, I recommend you first "reset the printing system" according to these instructions: Mac OS X: How to reset the printing system. Its instructions for Lion are identical to those for Mountain Lion.
As the article states, it will remove all your existing printers, leaving the Mac's printing system in a similar "factory default" condition ready for you to create a new print queue for each printer, which you should probably do.
Apple's printing support documents contain a great deal of redundancy, but this one may be a good place to start: OS X Mountain Lion: Set up a printer to print wirelessly

2TB airport extreme time capsule says it's 'full'?

I am unable to complete a time machine back up to a 2TB airport extreme time capsule because it is 'full' - what is going on? I thought time machine automatically deleted the oldest back up so there is always room? Also I don't understand how I could fill 2TB? Thanks!

That's what I thought too. Just tried again & I get "Backup Failed - there isn't enough space on airport". When I click on 'details' it suggests I "Select a larger backup disk or make the backup smaller by excluding files." Any suggestions?

HT204057 new help with my mac air and airport extreme time capsule dont know how to save to time capsule and use as a external hd

i just bought a new mac air and the new airport extreme time capsule im would like to know how to use the time capsule as storage for my pics and videos as the mac are has low storage space can any one walk me through this process?

See the info here about sharing or using the TC for data.
Q3 http://pondini.org/TM/Time_Capsule.html
It is extremely important you realise.. the Time Capsule was never designed for this.
It is a backup target for Time Machine.. that is the software on the computer that does backups.. it has no direct connection to the Time Capsule.
It has no ability to back itself up.. unlike all other NAS in the market. It is therefore likely one day you will lose all your files unless you seriously work out how to backup.
The TC is slow to spin up the hard disk and fast to spin down. iTunes and iPhoto will continually lose connection to their respective libraries.
iPhoto in particular is easy to corrupt when you move photos over wireless into the library.. once corrupted all is corrupt. A single photo will ruin it all.. so backup is utterly essential.
Time Machine cannot do backups of network drives. ie the TC. You will need a different backup software like CCC. You will then need another target to backup to..

How to change file ownership/permission on Airport Extreme Time Capsule

I have a 3TB Airport Extreme Time Capsule that currently have a folder with a number of files. The problem is it won't let me delete some of these files because I don't have permission. On a mac it would be trivial to either take ownership or change my permissions. Any ideas on how I can do this on the TC?

niblettes wrote:
I only know what OSX tells me -- so my information is only as good as its messages.
Locked files seem like a good possibility though.
Your first post seemed to say that some specific files couldn't be deleted. If you know any of their names, see if one is locked. if not, that isn't the problem. If it is, unlock it and try to delete. If it still won't delete, that's not the problem, either (or at least not all of it).
How can I just make all file unlocked since I have no idea which of the tens of thousands of file are at fault?
I know in OSX its easy to change permissions on a folder and then propagate that change to all child foders and files. Does locking/unlocking work the same?
If you don't know of any specific files, try creating one, locking it, then seeing if you can delete it.
There doesn't seem to be any way to unlock all files in a folder.
Do you want to delete everything on the TC? If so, just erase it with Airport Utility -- only takes seconds.
EDIT: These files wouldn't be in Time Machine backups, would they? If so, you can only delete entire backups via the Finder, not individual files or folders. But the message OSX usually sends when you try that says so fairly clearly.
Message was edited by: Pondini

New AirPort Extreme time capsule to replace current AEBS

Is there a simple way to do this. I want to replace an old AEBS with a new AirPort Extreme time capsule. Do I have to create a new network? I'm not really extending the network, I'm just replacing the base station. If I use the exact name of my old wireless network and the exact password, will all devices abe ble to automatically connect to the new base station? Should I expect any trouble connecting to the pre-existing modem that the other base station was connected to? I'm hoping to avoid calls to the ISP and/or Apple and many hours of lost Internet time. Thanks

Hello there, Michael.
The following Knowledge Base article covers the basics for setting up the Time Capsule:
Setting up Time Capsule for the first time
http://support.apple.com/kb/HT1178
Additionally the Setup Guide has some great additional information if you want:
AirPortTime Capsule Setup Guide
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdfmanuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_80211ac_s etup.pdf
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

New help with my mac air and airport extreme time capsule dont know how to save to time capsule and use as a external hd

new help with my mac air and airport extreme time capsule dont know how to save to time capsule and use as a external hd would like 2 store my home videos and pictures on the time machine (ONLY) as the MAC AIR has storage space limited space please help. THANK YOU.

See the info here about sharing or using the TC for data.
Q3 http://pondini.org/TM/Time_Capsule.html
It is extremely important you realise.. the Time Capsule was never designed for this.
It is a backup target for Time Machine.. that is the software on the computer that does backups.. it has no direct connection to the Time Capsule.
It has no ability to back itself up.. unlike all other NAS in the market. It is therefore likely one day you will lose all your files unless you seriously work out how to backup.
The TC is slow to spin up the hard disk and fast to spin down. iTunes and iPhoto will continually lose connection to their respective libraries.
iPhoto in particular is easy to corrupt when you move photos over wireless into the library.. once corrupted all is corrupt. A single photo will ruin it all.. so backup is utterly essential.
Time Machine cannot do backups of network drives. ie the TC. You will need a different backup software like CCC. You will then need another target to backup to..

My network, based on modem, wifi router (Airport Extreme),Time Capsule and Airport Express simply disconnects with all the lights green on the modem and Extreme, but the other components offline, 5 or so times per day. I suspect the Extreme.

I have a Cisco System3 modem, feeding an Airport Extreme, which connects wirelessly a Timecapsules and an Airport Express both of which extend the network, ie send out more WiFi signal. The system worked well for a long time, say a year and a half and then it started dropping out. All the lights on the modem and airport Extreme stay green, but the other two components are blinking yellow. I've tried limiting the channels, but there are few sources in my neighborhood. I have tried resetting the Extreme which worked for a week and now it's back to its random disconnect behavior. I have read some of these blogs and no one seems to know what to do, especially not Apple. Do I just get another router or what? What do I lose if I use a non Apple router and what would you suggest?

Welcome to the discussion area, Junkcanoe!
I don't have a setup like yours, but might be able to offer some assistance.
Basically I have two jacks, a TC and an AE and I'd like to create a roaming network. Both of them are set to bridge mode with the same SSID, WPA2 security, same password, etc.
This would be the normal way to set up a roaming network, but the wild card here is that we don't know anything about how the main router that supplies the ethernet connections (valid IP addresses) to the condos might be configured.
For example, most apartments, hotels, etc that provide ethernet jacks usually limit the number of devices that can connect to each jack. Hotels tend to limit this to one or two devices. I counted six devices that you say will work properly plus a few more. Since you have two separate ethernet jacks, you may be looking at a situation where each jack is allocated a total of 4 devices, or valid IP addresses.
The bottom line here is that we won't be able to make much progress until we know more how the main router there has been configured. Is it possible for you to ask the complex manager (who will probably need to ask the IT guy) how many devices are allowed to connect per ethernet jack? Another way to ask the same question is how may valid IP addresses will each ethernet jack allow?
If you can, could I ask you to perform an experiment? Rather than have both the AirPort Extreme and Time Capsule each connect to a separate ethernet jack, can you temporarily move one device near the other and connect them together using an ethernet cable? (Or, use a long ethernet cable if you don't want to move either device) LAN <-> port on one to LAN <-> port on the other. In other words, you'll only be using one of the ethernet ports in the condo for this experiment.
Any difference in performance or number of devices allowed to connect?
Message was edited by: Bob Timmons

Network set up using airport extreme, time capsule and airport express

I have searched for relevant answers but can only find different bits here and there.
My set up is as follows:
I have a Linksys wireless router running a stable wireless network for the other computer users in the house and wish to create an extended, additional network using airport extreme connected to the Linksys by ethernet to create the network and then time capsule close to my Mac Mini on my desktop and airport express at the other end of the house to try and extend the range of the network.
I have been trying for 4 days to set this up but without success. I have tried all of the options mentioned in different posts, using WDS, extending a new network etc. I can get connection between the three devices but monitoring on iStumbler there appears to be little improvement in the strength of the signal, iStumbler also shows the time capsule dropping it's signal totally every 10 or so seconds for a few seconds and then I get a positive signal strength for another ten seconds or so.
Can anyone help, it is driving me insane. I am a recent convert to apple computing and have been hugely impressed with all products until now. The claim that the set up of these wireless products is simple seems to be very exaggerated.
I am happy to provide any relevant system or hardware information.
Thanks in anticipation.

I have an AirPort Extreme acting as a wireless base station, connected to a BT router by ethernet.
Then the correct setting for Connection Sharing on the AirPort Extreme would be "Off (Bridge Mode)".
If I set Connection Sharing to "Share a public IP address", I'm told that: "The DCHP range you have entered conflicts with the WAN IP address of your Apple Wi-Fi base station"
Exactly. You have two routers....The BT device and the AirPort Extreme in series with both of them trying to act as the "main" router when you configure the AirPort this way. That won't work.
Only one can be the main router, and it must be the BT device in your setup. So, the AirPort Extreme....and any other AirPorts on your network must be setup to work in Bridge Mode to allow the network to operate correctly.

Airport Extreme/Time Capsule won't connect to internet

When my 10-year old Linksys router died 10 days ago, I bought an Airport Extreme 802.11n. I installed it and got internet access (My operating system is Mountain Lion and I have Comcast Cable Internet). I could access a USB-connected hard drive, but couldn’t get Time Machine to work. I was able to get my wireless printer to work when connected by USB to the Airport Extreme.
Then, a few days ago, Apple suddenly introduced the new Airport Time Capsule 802.11ac with built in 2 TB hard drive. Since I could still return the previous Airport Extreme, I bought the 802.11ac, unplugged the previous version, and followed the directions to install the new 802.11ac. I used the same network name, and – I thought – the same network password. But I could not connect to the internet. Kept saying that I did not have the right password – even though Keychain seems to confirm the password I used.
So, I unplugged the 802.11ac and plugged in the older 802.11n and that instantly restored internet access (my wife uses our network and needs internet access).
What to do? Probably return the 802.11ac. But does anyone have any thoughts on some sure-fire way to install the 802.11ac and get internet access? I see there is an app for installing via my iPad2. Perhaps I could install it and set up a separate network/internet connection and then log on to that with our other devices?
I installed the 802.11ac using the Airport Utility in updated Mountain Lion (Version 10.8.4). The Apple “Software Update” on my Macbook says no updates available, but perhaps there is some separate updated Airport Utility I should use. If so, where is it? Would appreciate any help from someone familiar with the new 802.11ac.

I did the power recycle, as the airport utility recommended, several times. Also, when I reconnected the earlier 802.11n, it locked onto the internet immediately. So, the problem does not appear to have been with the cable modem or the internet provider. It could have been with the router (Time Capsule) but I repowered it too. Most likely I made some mistake with the configuration. When I tried to log onto the internet, it said my password was incorrect. But as I mentioned, keynote confirmed the password I was using.
When I switched from the 802.11n to the 802.11ac, I used the same network name and - I thought - the same password. Perhaps I should have set up the network with a new name and password. The Apple set-up instructions are pretty vague about the steps to take in switching from from a pre-existing network or changing network names and passwords. Anyone have experience with this, which I assume would be the norm in most installations?

Chaning a setting on Airport Extreme/Time Capsule?

I recently purchased Airport Extreme w/Time Capsule. Time Capsule part is working fine. My internet connection is working fine too. However when I was going thru the setup, instead of marking "Ethernet" for the wireless router, I marked it PPPoE. I have a DSL modem already connected via PPOE and so I suppose there was a conflict between the Airport router (connected via Ethernet cable to the DSL modem) and it wouldn't connect. However, about ten seconds later, it said I got a message saying the connection was resolved. And I was connected. Only afterward did it dawn on me that I should have set the wireless router as Ethernet. The only 'problem' I have with this set up is that I cannot see the DSL modem by entering its IP address on Safari. It just spins. I called Apple support and the guy I talked to told me that if it was working, just leave it be. He wasn't sure what would happen if I changed the wireless router (through the Airport Utility) to Ethernet. But I'm still stuck with the issue of not being able to address my DSL modem if I need to say, change my Internet logon password, which I do infrequently. He didn't know (nor do I) know what was done that caused the iMAC with Leopard 10.5.7 to resolve the issue instead of just not connecting and making me discover my error of entering the PPPoE into the router's settings. I can use the Airport Utility and change the PPPoE to Ethernet but will this cause a problem now that it's working OK. I'm not sure I understand fully whether the router should be the 'connection device' or just a bridge. I don't like the idea of not being able to IP address my DSL modem because the next time I change my password, I will probably have to call my ISP (SBC DSL) to see if they can help and sometimes the do and sometimes they don't. Any suggestions here or is it possible that I can just reset the Airport wireless router to Ethernet and it will not cause any problems. I have two other Macs on my home network just FYI. This Time Capsule is 500GB and like I said, the backups are working as they are suppose to so the question is only with the wireless router. This seems to be a pretty slick product and I've had no problems with the wireless functionality either. I am almost 70 years old and have only had a iMAC since December 2007. Prior to this router, we used a Linksys, Ethernet cable for about 10 years.

If your modem is just that a DSL modem it is unlikely it has a built in PPPoE client. If your dsl modem is a modem/router then it will have a built in PPPoE client. This is usually the case of 99% of modems.
What is the make and model of your dsl modem?
If your DSL modem has an integrated PPPoE client then you need to setup your TimeCapsule as a wireless access point only. So in your aiport utitlity goto the internet tab and on the 'connection sharing' drop down choose 'Off bridged mode'
Then update the settings.
If your modem does not have a PPPoE client then let your TimeCapsule be the PPPoE client. However in order to connect to the WebUI of your modem you would need to connect directly to it with an ethernet cable not going through your time capsule.
But to be sure what kind

Airport extreme time capsule. Wifi dropping

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