Airport Extreme will not allow me to access settings

I have an Airport Extreme (the new one with 801n) and wanted to add an USB hard drive to it. The system did not recognize the external drive. I tried to access the router settings using the airport software on my MacBook Pro. The software recognizes the router but will not access the settings. I get an error that the settings cannot be accessed. I then did a soft resst with no luck. I finally did a hard reset and I still cannot access the router settings. I tried with an Ethernet cable direct, no luck. I can still access the internet through the router but that is it. The router has the latest firmware 7.1.1 don’t know what to do next.

When changing ISPs (or networking equipment) it's always a good idea to start from "scratch" in configuring your equipment.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options.

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My new Airport Extreme will not allow access to a Microsoft Exchange server

I just installed a new Airport Extreme at home and now I cannot access my work e-mail which is on a Microsoft Exchange Server. If I go back to my old wi-fi Access Point my work e-mail comes in and out with no problems, but when I hook the Airport Extreme it keep saying the connection is bad and to check the e-mail username and password.

If you setup the AE wrongly, as a router when you already have a router, then you must bridge the AE. Apple nowadays reckon they should be top dog and force the AE to router mode.. unfortunately this is wrong on at least 50% of the setups and their support says double NAT doesn't matter.. well it does matter.
You can do a simple test.. traceroute 8.8.8.8 from terminal or network utility.
If you find two separate private IP addresses the AE is setup wrongly and it must go to bridge mode.
Eg.. here is mine.. you will note there is hop 1, the main router.. 192.168.2.254 and the next hop is internet IP.
What you want to avoid is 10.0.1.1 and then 192.168.1.1 or any other combo of private IP addresses.
If the AE is setup correctly and there is only a single private IP in the traceroute then you have a different issue.
The AE is blocking the ports required for you to access your mail.
You will need to setup manual port forwarding to get this working. There is no firmware fix as this issue is in every firmware for the AC version AFAIK, but certainly if you are trying on previous firmware check for upgrade.
Port forwarding check what ports are required..
https://support.microsoft.com/kb/176466/EN-US
And folllow the instructions to open them.
https://discussions.apple.com/docs/DOC-3415

Airport Extreme will not show USB drive installed Solved!

Airport Extreme will not show USB drive installed Solved... At least for me!
Here's what I had to do to make it work with the newest 7.3.1 firmware.
Ready for this? No Joke Really!
1. Connect your USB drive to the Airport Extreme.
2. Turn it on.
3. Open the Airport Utility.
4. Go to Manual Setup.
5. Choose Disks and File Sharing.
Yep, we are going to set file sharing before we even see the disk we want to share!
You (I) had to set File Sharing on and Share Disks over Ethernet checked as well as set the Work Group (In my case). THEN restart the Airport Extreme.
After it re-started... My USB Drive was now present and ready for use.
I also dis-allowed Guest access. I re-started ALL computers in my network, both Windows and MAC. The USB drive held and works GREAT!
I know... Most of you thought this was a joke, It's not!
I tried everything to get the USB drive to work and failed every time just like most other people. Doing it this way worked like a charm.
Go Figure huh!
Hope this helps someone with this issue.
Message was edited by: DonaldH

How was the usb hard drive formatted? Was it NTFS, FAT32, or HFS+?

My airport extreme will not connect to the Internet

My airport extreme will not connect to my toshiba router. I connected it to my office internet this morning but when I hooked it up at home it simply will not connect. I have tried resetting all the settings and have had no luck. It did work once upon a time. I currently have my airport express hooked up so I know there is connectivity.

I could never figure it out after trying everything I could and going to the genius bar I ended up just purchasing another extreme. The really funny thing is that I can set up a network between the two and it works fine. I am using it at work now with out any problems so I guess there is really no loss :-?

Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.

Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.
== This happened ==
A few times a week
== Not sure when it statrted

Hi.
When this happens, please press CTRL+SHIFT+ESC and see how much RAM and CPU Firefox is using. If they're sky high, then... Well, that kind of issues are, unfortunately, more common and the we'd like. Thankfully, 99% of the cases are very easy to solve. However, you do need to diagnose what your exact problem is. Do this:
#run Firefox in safe-mode to disable all extensions and plugins. If this fixes your issues, be them with RAM or CPU usage, then you know it's a problem with plugins or extensions. Proceed to number 2. If safe-mode doesn't fix the issues, then read bellow, after this list;
#update all extensions and plugins in your Firefox. If this doesn't solve the issues, proceed to the following number;
#disable all extensions and plugins in your Firefox (not running safe-mode). Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you WANT that plugin to be enabled, so keep your overall number of plugins as low as possible. When you encounter the problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all.
#enable one extension at a time. Again, be certain that you WANT that extension to be enabled, so keep your overall number of extensions as low as possible. When you encounter the problems, you know you've found a problematic extension, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all;
#you're done! You've fixed your problems with problematic add-ons.
Ok, if disabling all extensions and plugins through safe-mode didn't work to bring Firefox's CPU and RAM usage to good levels, then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Do as follows:
#do a virus/malware check on your computer. If this doesn't fix it, proceed;
#disable all software running in the background that you don't want to have running in the background (in windows, this is done by pressing WINDOWS+R in your keyboard, typing "msconfig" (without the commas) and pressing enter. Now, under the "Startup" tab, you can uncheck the software you don't want, and reboot your system for changes to take effect. If you're unsure of what software you want running, ask someone with more experience). If this doesn't fix you issues with Firefox, proceed;
#check your firewall/antivirus/security suite for enabled functions/features that you don't want and/or may be conflicting with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable to see whether or not that's true. As long as you don't browse the web with your antivirus completely off and your firewall completely turned off, there should be no problems. If this doesn't solve the issues, proceed to the following number;
#check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem (after all, it's the last item on the list), it's remotely possible. If this doesn't do it, I'm out of ideas. Except make sure you've followed my instructions correctly.

Input Text will not allow me to access the correct answer!

Hi All
i am trying to create a simple quiz in school. I have one test question which requires the answer to be -1.
I have created Input text and assigned the variable answer for this question.
I have a button with the following AS2 script:
on (press, keyPress "<Enter>") {
    if(answer eq "-1" or answer eq "minus 1"
       or answer eq "Minus 1" or answer eq "Minus one" or answer eq "minus one")
    {_root.gotoAndStop(2)
    } else
    {_root.gotoAndStop(3)
Firstly whatever you type the numerical keys are immobilised on the keyboard when the .SWF file is built
Secondly I cannot enter the correct answer!! If I type in Minus 1 etc it goes to frame 3.
I have tried flags rather than frame numbers - same problem.
i have tried remaking the quiz as a separate file.
using CS4 and CS5 flash - windows 7 PC.
Please help!!
teacheRuss

A: Input Text will not allow me to access the correct answer!

Ned
Thanks for the reply. I had instances for all elements but had code on teh but (Instance Enter). I have tried your code with my instance names. The button is Q1 (I was going to add more if it worked). The vaiable name for the Insert text box is ans1 so I used the code below. I added the code to frame 1 in teh timeline. I think this is what you meant so a frame script as opposed to a buton script. i have always scriped buttons (very simple). I have played around with the trace(); function but i am not sure where to run it from. I have added it to the script below. I tried Q1 which is the button and ans1 (variable). It must be wrong as I cannot see any output. Last thing. Is it not right ot use eq and or?? I am using Actionscript 2.
The disabled keys is the same running the code on my mac and pc!
Q1.onRelease = function() {
    if(ans1.text == "-1" || ans1.text == "minus 1" || ans1.text == "Minus 1" || ans1.text == "Minus one" || ans1.text == "minus one") {
         _root.gotoAndStop(2)
     } else {
         _root.gotoAndStop(3)
trace(Q1);

My new AirPort Extreme will not turn on anymore, no lights when plugged in.

My new AirPort Extreme will not turn on anymore, no lights when plugged in. I just bought it a few days ago. It has been working fine. I left the house for most the day and when returning home it would turn back on. I have tried to plug it into other outlets...nothing, I've tried the reset button...Nothing.

That is reported here a few times.. just take it straight back to apple or place of purchase for immediate exchange.

My ipad air will not allow me to access since I downloaded the new version 8.3 operating software

When I try to open the slide to upgrade screen comes up and then the request for passcode and then the apple loading screen then Hello then update completed screen I select continue another apple with line showing progress then asking for password enter then Message and Face time a screen
then a get started screen and then another apple with line showing progress and then my opening screen shows for a split second and then back to the apple with progress for a split second and then it shuts down.

Airport Extreme will not secure wi-fi signal

I just had my AT&T DSL service activated, and I am trying to secure the wi-fi network using Airport Utility 6.2. My Airport Extreme is broadcasting the unsecured signal but I am completely unable to secure it.
Modem and router are hooked up correctly. I have to configure the base station for the unsecured signal to begin broadcasting. If I cancel the configure, the signal goes away completely.
So I configure the base station again, and I'm presented with a screen that reads "This Airport Extreme will create a network" and am presented with four fields: Network Name, Base Station Name, Password and Verify.
I enter a password and verify it, and am then given a screen to "Provide my PPPoE information I received from my ISP." I do that, and it spins for about a minute and says I am connected to the network I created. Except there is no wifi signal and no connection.
It has been like this for four days now. I am at my wit's end. ATT insists that the problem is not on their end. Any help anyone can give is appreciated. Thanks.

So to be clear - you have a DSL modem from AT&T, and want your Airport Extreme to broadcast this signal as well as route it?
You say you hooked up the modem and router correctly, are you able to get connection when plugging into the LAN port on the Airport Extreme?

Wifi/Internet Connects, but Will not allow me to access certain websites

I have sudden-link 3G/5G wifi personal network at home. It has 50 mbps and I have access to many websites. Now here is the problem, whenever I try to use a search engine, it will not allow me to use it. I have tried using google.com, yahoo search engine, and bing. It will not even allow me to use Facebook. My girlfriend has a lenovo and all of her websites work just fine, even the search engines. So that tells me it is not a network issue, it is a macbook issue. I have looked at many other troubleshoots, tried changing ip addresses and dns server problems and even proxy servers. If anyone has any other troubleshooting tips or any kind of answer to this, then please let me know. It is quite annoying when I try to use a search engine and it won't work.

Did you try all the suggestions mentioned in this article? iOS: Troubleshooting Wi-Fi networks and connections

My iTouch will not allow me to access my wifi

I am trying to use my password to access wifi... but, the Itouch is saying that my password is incorrect when I know it is correct. Other people have typed in the same password to access this wifi on their different devices and it has worked for them. Only my iTouch is not allowing me to access my wifi. What do i do to fix this?

Does the iPod connect to other networks?
Did the iPod connect before?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Volume on my iPhone 5c keeps turning off, and now will not allow me to access WIFI

i went into apple bc the volume was not working at all, well now it will randomly just shut off and i will have to turn it back on, i have missed several phone calls due to this. on top of it all, it will not allow me to turn on the WIFI in either the settings or the pull up bar

If Apple serviced the phone, there is a 90 days warranty on the repair. Bring it back and let them check the phone.

Would like to setup guest network apple airport extreme will only allow limited access

imac 10.9.3 connected to internet with airport extreme /xfinity router trying to setup guest network can't connect to internet

The guest network feature of the Apple routers will work correctly when the Apple device connects to a simple modem.......not a modem/router or gateway type of device.
If the guest network feature is important to you, check with your Internet Service Provider to see if they can supply you with a simple modem......which will then allow the guest network feature to work correctly on your network.

Airport extreme will not fix problems or allow manual settings

So I have a recently purchased airport extreme and the dreaded "flashing amber light" problem, but I can't find a solution that works. When I open my airport utility it says it has found an airport extreme that is experiencing problems, and then gives all the specs of my airport extreme (e.g. name, ip address, etc.) and says it is reporting problems.
It then instructs me to press the continue button to resolve the problems. However, when I do that (or attempt to open the manual settings), it thinks and thinks and thinks while reading the configuration and then finally tells me that an error occurred while reading my configuration and I should make sure the airport is properly plugged in and in range of my computer, though it's plugged in properly and sitting immediately next to the computer.
I would also note that the internet works fine on my desktop (being run through the airport to my mac), but just will not work on the danged airport.
Any idea of what I can do now?

It opens up a new window, but still gives me the exact same error message about not being plugged in or in range, though it is both of those

Airport Extreme will not connect to Internet

Just purchased an Airport Extreme Base Station (AEBS) to upgrade old Netgear router. Netgear was working perfect with both wired and wireless internet. My ISP is a rural internet high-speed wireless company. It is not DSL/Cable or Satellite, requires an antenna on a tower, can try to find out more details if it helps. Previous settings were referenced on the old router and DHCP is used to identify what is static IP provided by company.
After several attempts at installing AEBS: green light is on, wireless network is successfully created, but internet cannot be accessed in either wired or wireless mode on any device. Interestingly, the IP address that the AEBS uses DHCP to find is DIFFERENT from the IP address found by the old router. I have tried several different configurations of the manual setup, including manually entering the IP address, but when I try this, it also asks for a router address and nothing I put in seems to satisfy the utility's requirements.
I played with so many settings and restarted my computer so many times that each time I try things, I reset the AEBS to default and start from scratch. I've done this about 10 times.
I'm at a loss. ISP wants nothing to do with this because the old router works, I would like to use the apple product (with some express(es) to extend range), but I'm unable to get this to function.
Any help would be appreciated.
I am not running a Mac desktop, if it matters. Using the airport utility for windows on home-built PC. No device will work, however, having tried wifi on iPhone, iPad, Laptop and other desktop.

I hope this helps. I don't own an Airport Extreme but an Airport Express and here is what I did:
Perform a Factory Reset, by disconnecting the AE, once unplugged proceed to push the Reset Button and then, without releasing the button, plug it again to the power source and wait a few secs till the lighs begin to blink. Now you can release the Reset Button.
After that, the Airport Utility should detect it. Here is what you have to do. As you want to use it as Router, you have to:
1.- Click on: Manual Setup
2.- Fill your data for the Airport Extreme, like password to access it and the name of the base station
3.- On the Wireless tab, select Create Wireless Network and allow the security on it and key to access it and all the wireless variables you want to include.
4.- Allow Wireless and Ethernet clients to be able to connect and make an updation of your configuration
Note: If you are going to use multiple clients for wireless, then you have to go to the Internet button at the top of Airport Utility and select DHCP to distribute the IPs manually.
That should be all from Airport Utility. The other side you have to check is your Windows configuration.
I hope this helps. If not, please share more details after you try step by step the instructions I pasted here.

Airport Extreme will not allow me to access settings

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