Airport Extreme will not reset

I have bought a used Airport Extreme Base Station (no model name on the unit). It has the former users network settings and passwords.
It will not perform a hard reset (press reset button while powering on). Still shows old network name, and ask for a password.
I have an iMac 27 running Yosemite with latest updates.
Please help!

OK, thanks for the information.
Before we go too far here with things, you should be aware that the AirPort Extreme is at least 3 years old and as much as 5 years depending on when it was manufactured.
The life of an AirPort router is on average, about 3 years. Some last longer, some don't.
The fact that the AirPort will not reset when you try a Hard Reset is not encouraging.
Try a Factory Default Reset to see if that will return things back to where they need to be:
Power off the AirPort Extreme
Wait a minute or two
Hold in the reset button first, and keep holding it for an additional 8-10 seconds while you simultaneously plug the power back into the AirPort
Release the reset button after the hold period, and allow a full minute for the AirPort to restart to a slow, blinking amber light
If the AirPort Extreme is functioning correctly, it is now reset back to factory fresh settings.
If you try the Factory Default Reset a few times and the AirPort will still not reset correctly, then you have a defective AirPort Extreme that should be returned for a refund.

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Message was edited by: DonaldH

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So to be clear - you have a DSL modem from AT&T, and want your Airport Extreme to broadcast this signal as well as route it?
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https://discussions.apple.com/thread/2125180?start=0&tstart=0
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There were incorrect settings which caused this problem. Did a hard reset of airport and then re did the setup.

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Simply restarting the modem will not always allow it to reset correctly so that it will issue a new valid IP address to the AirPort Extreme.
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If it doesn’t flash rapidly you have released reset at some point and try again.
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Since you have issues with wireless name the bands differently.. AE24ghz and AE5ghz
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Perform a Factory Reset, by disconnecting the AE, once unplugged proceed to push the Reset Button and then, without releasing the button, plug it again to the power source and wait a few secs till the lighs begin to blink. Now you can release the Reset Button.
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3.- On the Wireless tab, select Create Wireless Network and allow the security on it and key to access it and all the wireless variables you want to include.
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I'm going to have to replace the unit, as I'm unable to turn off DHCP services, which is wreaking havoc on my server based environment.
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vtwiz wrote:
Hi all,
I have just purchased the Airport Extreme and have it connected to my ADSL router. All works fine but if the airport looses power (as the household power went off momentarily today) then once it powers back up it will not connect to the internet unless I unplug the USB hub connected to it first.
Anyone with similar experiences?
No
Your issue may have something to do with your ADSL router and/or ISP carrier when you have power interruption.
I would contact Apple to take advantage of your free 90 days of tech support by phone since your product is "new." Let them tell you what the problem is.
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Airport Extreme will not reset

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