Airport Extreme will not show IP address after new cable provider install

I got a call from Comcast that he is unable to get my Airport to give a Wifi signal after he installed their service and modem. Has been working fine with the Sprint 4G modem. I'm between Mac's, running a PC with Linux Ubuntu, so unsure how I can reset the modem, and set it's setting without OSX or Windows. Puzzled why it all of the sudden is giving issues. The tech states he can connect to the Comcast modem via Ethernet and get internet with no problem, just the Airport isn't broadcasting it's IP/Wifi.

I have the connections made correctly. The odd thing is it isn't feeding the ethernet ports on the router itself. I think the technician wiped my settings, and with Linux, no way to reconfigure without the Airport software, there is one software available, but I could never get it working.
I made an appointment at the Genius Bar to have it checked out.
In the mean time, I bought a Netgear N300, works flawlessly with Linux.
Wish the Airport was configurable by IP.

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Airport Extreme will not show USB drive installed Solved!

Airport Extreme will not show USB drive installed Solved... At least for me!
Here's what I had to do to make it work with the newest 7.3.1 firmware.
Ready for this? No Joke Really!
1. Connect your USB drive to the Airport Extreme.
2. Turn it on.
3. Open the Airport Utility.
4. Go to Manual Setup.
5. Choose Disks and File Sharing.
Yep, we are going to set file sharing before we even see the disk we want to share!
You (I) had to set File Sharing on and Share Disks over Ethernet checked as well as set the Work Group (In my case). THEN restart the Airport Extreme.
After it re-started... My USB Drive was now present and ready for use.
I also dis-allowed Guest access. I re-started ALL computers in my network, both Windows and MAC. The USB drive held and works GREAT!
I know... Most of you thought this was a joke, It's not!
I tried everything to get the USB drive to work and failed every time just like most other people. Doing it this way worked like a charm.
Go Figure huh!
Hope this helps someone with this issue.
Message was edited by: DonaldH

How was the usb hard drive formatted? Was it NTFS, FAT32, or HFS+?

My airport extreme will not connect to the Internet

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I could never figure it out after trying everything I could and going to the genius bar I ended up just purchasing another extreme. The really funny thing is that I can set up a network between the two and it works fine. I am using it at work now with out any problems so I guess there is really no loss :-?

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It then instructs me to press the continue button to resolve the problems. However, when I do that (or attempt to open the manual settings), it thinks and thinks and thinks while reading the configuration and then finally tells me that an error occurred while reading my configuration and I should make sure the airport is properly plugged in and in range of my computer, though it's plugged in properly and sitting immediately next to the computer.
I would also note that the internet works fine on my desktop (being run through the airport to my mac), but just will not work on the danged airport.
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It opens up a new window, but still gives me the exact same error message about not being plugged in or in range, though it is both of those

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Airport Extreme will not secure wi-fi signal

I just had my AT&T DSL service activated, and I am trying to secure the wi-fi network using Airport Utility 6.2. My Airport Extreme is broadcasting the unsecured signal but I am completely unable to secure it.
Modem and router are hooked up correctly. I have to configure the base station for the unsecured signal to begin broadcasting. If I cancel the configure, the signal goes away completely.
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It has been like this for four days now. I am at my wit's end. ATT insists that the problem is not on their end. Any help anyone can give is appreciated. Thanks.

So to be clear - you have a DSL modem from AT&T, and want your Airport Extreme to broadcast this signal as well as route it?
You say you hooked up the modem and router correctly, are you able to get connection when plugging into the LAN port on the Airport Extreme?

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Airport Extreme will not auto connect after poewr out with USB Hub!

Hi all,
I have just purchased the Airport Extreme and have it connected to my ADSL router. All works fine but if the airport looses power (as the household power went off momentarily today) then once it powers back up it will not connect to the internet unless I unplug the USB hub connected to it first.
Anyone with similar experiences?

vtwiz wrote:
Hi all,
I have just purchased the Airport Extreme and have it connected to my ADSL router. All works fine but if the airport looses power (as the household power went off momentarily today) then once it powers back up it will not connect to the internet unless I unplug the USB hub connected to it first.
Anyone with similar experiences?
No
Your issue may have something to do with your ADSL router and/or ISP carrier when you have power interruption.
I would contact Apple to take advantage of your free 90 days of tech support by phone since your product is "new." Let them tell you what the problem is.
There are 2 Airport Extreme forums - http://discussions.apple.com/category.jspa?categoryID=140

New AirPort Extreme will not connect to internet

Purchased AirPort Extreme to replace older D Link 655 router. All of my Apple gear has been plug and play except this
Extreme router. I cannot get an internet connection to save my soul. I tried connecting thru both my MacBook Pro and my HP Pavilion dv6. I just assumed I could move the ethernet cord from the DIR-655 to the AirPort and all would be fine. Not so. I have reset, unplugged and restarted so many times I lost count. Nothing works. What am I doing wrong. I even swapped out at store where I bought thinking I had defective router. any ideas? My wife works from home and I really need a better router with greater reach and thought this was it. Please help.

Simply restarting the modem will not always allow it to reset correctly so that it will issue a new valid IP address to the AirPort Extreme.
Power off the cable modem completely for at least 30 minutes....longer will not hurt. Be sure to unplug the power cord from the back of the modem or unplug the power cord at the AC wall jack. If the modem has an easily accessible battery, pull the battery.
Power off the AirPort Extreme as well.
After the modem power down period, insure that the Ethernet cable from the modem is connected to the WAN "O" port on the AirPort Extreme. Reinstall the modem battery if it was installed previously.
Power up the modem and let it run for 10 minutes by itself.
Then power up the AirPort Extreme and let it run for a few minutes. Check to see if the Internet connection is working correctly now.

Airport Extreme will not connect to Internet

Just purchased an Airport Extreme Base Station (AEBS) to upgrade old Netgear router. Netgear was working perfect with both wired and wireless internet. My ISP is a rural internet high-speed wireless company. It is not DSL/Cable or Satellite, requires an antenna on a tower, can try to find out more details if it helps. Previous settings were referenced on the old router and DHCP is used to identify what is static IP provided by company.
After several attempts at installing AEBS: green light is on, wireless network is successfully created, but internet cannot be accessed in either wired or wireless mode on any device. Interestingly, the IP address that the AEBS uses DHCP to find is DIFFERENT from the IP address found by the old router. I have tried several different configurations of the manual setup, including manually entering the IP address, but when I try this, it also asks for a router address and nothing I put in seems to satisfy the utility's requirements.
I played with so many settings and restarted my computer so many times that each time I try things, I reset the AEBS to default and start from scratch. I've done this about 10 times.
I'm at a loss. ISP wants nothing to do with this because the old router works, I would like to use the apple product (with some express(es) to extend range), but I'm unable to get this to function.
Any help would be appreciated.
I am not running a Mac desktop, if it matters. Using the airport utility for windows on home-built PC. No device will work, however, having tried wifi on iPhone, iPad, Laptop and other desktop.

I hope this helps. I don't own an Airport Extreme but an Airport Express and here is what I did:
Perform a Factory Reset, by disconnecting the AE, once unplugged proceed to push the Reset Button and then, without releasing the button, plug it again to the power source and wait a few secs till the lighs begin to blink. Now you can release the Reset Button.
After that, the Airport Utility should detect it. Here is what you have to do. As you want to use it as Router, you have to:
1.- Click on: Manual Setup
2.- Fill your data for the Airport Extreme, like password to access it and the name of the base station
3.- On the Wireless tab, select Create Wireless Network and allow the security on it and key to access it and all the wireless variables you want to include.
4.- Allow Wireless and Ethernet clients to be able to connect and make an updation of your configuration
Note: If you are going to use multiple clients for wireless, then you have to go to the Internet button at the top of Airport Utility and select DHCP to distribute the IPs manually.
That should be all from Airport Utility. The other side you have to check is your Windows configuration.
I hope this helps. If not, please share more details after you try step by step the instructions I pasted here.

Airport Extreme will not reset

I have bought a used Airport Extreme Base Station (no model name on the unit). It has the former users network settings and passwords.
It will not perform a hard reset (press reset button while powering on). Still shows old network name, and ask for a password.
I have an iMac 27 running Yosemite with latest updates.
Please help!

OK, thanks for the information.
Before we go too far here with things, you should be aware that the AirPort Extreme is at least 3 years old and as much as 5 years depending on when it was manufactured.
The life of an AirPort router is on average, about 3 years. Some last longer, some don't.
The fact that the AirPort will not reset when you try a Hard Reset is not encouraging.
Try a Factory Default Reset to see if that will return things back to where they need to be:
Power off the AirPort Extreme
Wait a minute or two
Hold in the reset button first, and keep holding it for an additional 8-10 seconds while you simultaneously plug the power back into the AirPort
Release the reset button after the hold period, and allow a full minute for the AirPort to restart to a slow, blinking amber light
If the AirPort Extreme is functioning correctly, it is now reset back to factory fresh settings.
If you try the Factory Default Reset a few times and the AirPort will still not reset correctly, then you have a defective AirPort Extreme that should be returned for a refund.

Airport Extreme will not show IP address after new cable provider install

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