Airport Extreme wireless stopped working/not recognized by Airport Utility

I have a 2nd gen Airport Extreme that's been working fine for years (the last time I changed the configuration was 2.5 years ago when I switched internet providers). Here's my problem:
Woke up this morning and tried to check the weather on my iPad Air. No internet connection.
Looked at Airport: light is green, all cable modem lights are normal
Tried Airport Utility on iPad: initially couldn't connect, then asked for a password; never got any status/config info
Tried Airport Utility on my iMac, which has a direct ethernet connection to the Airport: same as on iPad
Note: Airport Extreme status LED was green throughout this
Next:
Unplugged Airport, then reattached power. Now LED is blinking orange (after startup); still doesn't appear in Airport Utility on iMac
iPad no longer recognizes my wifi; my wireless network is not detected at all by any of my wireless devices (ID doesn't show up in list of available networks)
Switched ethernet cables for connection from iMac to Airport: still not detected in Airport Utility
After this I did the factory reset (held down reset button); nothing changed, still not detected in Airport Utility
And then I had to leave for work.
Does this sound like my Airport has gone bad? The fact that the wifi no longer seems to work at all and it's not detected in Airport Utility makes me think it has.

Please start another post for your question, as you do not have a 2nd Gen AirPort Extreme...and...you are also asking about extending the network.
Include information about "how" the AirPort Express connects to the Time Capsule.....wired connection?....wireless connection?
What operating system are you using on the computer that is used to administer the AirPort Express?

Similar Messages

Airport extreme hosted hard drive not recognized by Disk Utility

Hi, all. I've had success for a month now hosting a 4T hardrive wirelessly via my Airport Extreme. I use it for Time Machine backups and remote storage. So I'd like to repartition that hardrive via Disk Utlity, however Disk Utility no longer recognizes the 4T hardrive hosted via my Airport Extreme. How can I get my Airport Extreme external drive to show up in Disk Utility so I can format it again?

I'm not sure you're aware but I wanted to let you know that using an external drive connected to the Airport USB port as a Time Machine backup device isn't supported/recommended by Apple. don't be surprised if you think it's working and you go to use it to restore from a crash, and you can't. Just a warning.

My Airport Extreme just stopped working. The message says ethernet cable not plugged in, but it is. Cable modem works fine. Is this a common problem?

My 2-year-old Airport Extreme instantly stopped working last night and is flashing the status light. The problem description is that the ethernet cable is not plugged in... however, the ethernet cable is still plugged into the cable modem. I checked the modem by plugging directly into my laptop... it works fine. Is this a common problem? Is there anything I can try other than sending it in for warranty repair?

At this point, before sending it back, I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

Airport Extreme just stopped working

I have a airport extreme and and Airport Express. They have both been working on the same router for about a year or two. Now all of a sudden the Airport Extreme line doesnt work. I try to reconfigure and get the following message"Airport Utlity unable to find Airport wireless device after restarting." and goes on to say You may need to select your network from the WIFI menu and try again. Don't understand what this means? I have tried reseting the extreme hard and soft still will not find the airport connection or even the ethernet connection. Can these Extremes burn out ? Thank you for the help

It's not the power adapter. If it were, you would have no power at all going to the AirPort Extreme and you indicate that the port lights are functioning.
Power down the AirPort Extreme for 5-10 minutes and then restart the device. If you still see the same symptoms, I'm afraid that there has been an internal electrical component failure in the AirPort Extreme and it will need to be serviced or replaced.

HT4628 After 7 months of flawless performance, my airport extreme has stopped working for my iphone and ipad. Can anyone help, i am not very computer savey.

After 7 months of flawless performance, my allpe airport extreme wi-fi stopped working for my iphone and ipad. I am not very computer savey. Can someome help me?
Thank you,
George N

Do you mean that only your iPhone and iPad stopped working! while other devices (Pc, laptop, etc..) still works?

Help with new Airport Extreme (and network name) not recognizing Time Capsule and other Airports in the home

I had a Time Capsule running in an AV Cabinet and it made too much noise as it backed up and ruined soft/quiet music passages (and created far too much warmth as well). So, I visited the local Apple store and the guy I met worked through a few solutions with me. I decided on an Airport Extreme for the audio cabinet, and would move the Time Capsule to another room where it would not create noise interference.
So, I have the Airport up and running perfectly well. I changed my wireless network name and password.
I cannot get the Airport Express and Time Capsule to show up on my network. They both just blink that brown/orange color on the front. When I go to the Airport Utility, it does not pick up the Time Capsule or Airport Express. I have tried unplugging and plugging back in and scanning for devices, but dont know what else to do. Are they still looking for my old network? Is there a way to reset them??
Thanks for any help.

I've tried the option key on both--the AEBS offers 14 options, including Automatic, while the TC offers 8 options, and no Automatic. The AEBS lists (among others) 802.11 a/n-b/g compatible, 802.11 a-b/g compatible, or 802.11 n (5 GHz)-b/g compatible. The TC offers 802.11.n (b/g compatible), 802.11n only (2.4 GHz), and 802.11n only (5 GHz), among others...
I had already followed the instructions in the link you supplied, except that the wireless options don't quite match...
I am currently trying 802.11n (5GHz)-b/g compatible on the AEBS and 802.11 (5GHz) on the TC, which gives me a rate of 270 on my n devices and 54 on my g devices, according to the Airport Utility.
This might be the best I can do, without buying a new TC. Thanks for any advice you can give...
C.

Airport Extreme Wireless Card will not turn on:

Hey,
Currently, my AirPort in my Network Preferences disables itself and will not allow me to "Turn AirPort On" as I get a dead response when I click.
This does not happen all the time. Sometimes after booting it up, it will work for a period of time before going back to the old problem.
The icon in the bar shows the wireless outline with no bars (at all) in the pie shaped icon.
Some system info:
AirPort Card Information:
Wireless Card Type: AirPort Extreme (0x14E4, 0x88)
Wireless Card Locale: Worldwide
Wireless Card Firmware Version: Broadcom BCM43xx 1.0 (5.10.38.9)
Current Wireless Network: wireless network not available
I use a Belkin Wireless G+ Router
http://catalog.belkin.com/IWCatProductPage.process?Product_Id=184371
What I have done:
I have tried booting up in Safe Mode.
I have deleted my airport.plist file.
The other laptops in the house, including an older MacBook works without problems so I have a feeling it is to do with this hardware or software issue - but I'm very unsure as to what may be the cause.
I can't find any other help on this problem, so any advice or help that you can offer would be greatly appreciated
-Any other information needed, don't hesitate to ask!
Thanks,
Alan.

Here is one possible fix:
Go System Preferences > Network > Location.
Edit location (whatever name you want).
Click + and then click done.
Try your browser.
And, here is another possibility that has worked for others (I think referred to by William):
Go Finder > Your HD > Library > Preferences > SystemConfiguration.
Move the SystemConfiguration folder to your Desktop.
Restart.
Try your browser.
Try something a little different.
Go Finder > Your HD > Library > Preferences > SystemConfiguration.
Move the SystemConfiguration folder to your Desktop.
Go System Preferences > Network > Delete all locations, and use Automatic.
Restart.
Try your browser.

Airport Extreme suddenly stop working

My airport extreme base is not letting me connect wirelessly with any devices any more.
I have internet access when I connect directly to the ethernet ports (i.e. iMac and Xbox 360, which are both plugged in). I have all the firmware updates.
I'm starting to think that the base has crapped out.
Anyone have any ideas for me to try before I buy a new one?

OK, one more wild stab and then I'm probably out of ideas (hopefully someone else has some new ones).
Way back in the stone ages (remember @Home?), you had to use an assigned host name. Is there any chance your PC and Netgear are configured with an ISP-assigned host name and your Extreme isn't? I think the host name would go in the Internet, TCP/IP, DHCP Client ID field in the AirPort Utility but I'm not sure.
To generalize this, look through all your Netgear configuration settings to see if you can find anything (like a host name, DHCP client ID, etc.) in it that you might need to transfer over to your Extreme configuration.
Beyond this I just don't know. Anyone else out there got any suggestions?

Latest Airport Extreme randomly stops working

I have been having this issue for some time now but its getting rediculous. Basically my airport extreme will randomly give up on loading content. All my devices are still connected but nothing goes through. The only thing I have found to fix this is restarting the airport either physically or through airport utility. Its not my modem I always check that first. I have also reverted to factory settings. Im not sure if this is a problem with the latest update (im running 7.7.3) but if it is, It seems as though apple has taken down any previous versions so im unable to downgrade. Im considering bringing it in to have it exchanged. Any help would be greatly appreciated.

Was it behaving this way before the update to 7.7.3??
Yes, once on 7.7.3 there is no turning back.. The security hole is very big and Apple could not allow it to continue in use once discovered. That was the right decision.
To help more we need more info on your whole network setup.
Certainly the latest airport routers have not reached the stability of the previous model. And with important info gone because SNMP and logs are no more.. there is very little you do to analyse the problem.

AirPort Extreme wireless was working fine until I tried to add the extreme to extend network range...now neither is working and I can't fix.

Help please? I got the Express yesterday and had it set up and working fine. However I found the signal and connection wasn't going far enough/fast enough for all areas of my home I wanted it to. Today I got the Extreme. I unplugged the Express, plugged in the Extreme and set up the new wireless network for that one just fine and it was working great. However, I still wasn't getting quite the connection/speed I wanted through out my house, so I tried to add the Express to extend the network I set up from the Extreme and now neither one is working. I tried resetting and starting over from the beginning but I can't even get just the Extreme to work by itself and am not sure what to do.

The following are the basic steps to configure an extended network with two 802.11n AirPort. Please take a look to check if anything was missed when you configured yours.
Dynamic WDS - Extending a Wireless Network Setup
If practical, place the base stations in near proximity to each other during the setup phase. Once done, move them to their desired locations.
Open AirPort Utility, and then, select the base station that will connect to the Internet.
Choose Manual Setup from the Base Station menu, or double-click the base station to open the configuration in a separate window. Enter the base station password if necessary.
Click AirPort in the toolbar, and then, click Wireless.
Choose “Create a wireless network” from the Wireless Mode pop-up menu, and then, select the “Allow this network to be extended” checkbox.
Next, select the base station that will extend this network, and then, choose Manual Setup from the Base Station menu, or double-click the base station to open its configuration in a separate window. Enter the base station password if necessary.
Choose “Extend a wireless network” from the Wireless Mode pop-up menu, and then, choose the network you want to extend from the Network Name pop-up menu.
Enter the base station network and base station password if necessary.
Click Update to update the base station with new network settings.
(ref: Pages 43-44 of Apple AirPort Networks.)
(ref: Wi-Fi base stations: Extending the range of your wireless network by adding additional Wi-Fi base stations)

AirPort Extreme Base Station is not Available in AirPort Admin Utility

I don't see my APEX Base Station in the list in AirPort Admin Util. I can configure by opening by IP. I have no software firewall. I have plugged in directly to base station, and have reflash with 5.7 firmware. I am using 4.2 of AirPort Admin. I've Tried everything I can find in forums. Anyone else have issues?
I'm using Mac OS 10.4.4

I have tried resetting it. It doesn't always work. Sometimes the base station is listed, and sometimes it is not. The base station is functioning though. I can access the newtork, It just doesn't show up in Admin Util.
I also have an AP Epress connected to AP Extreme via WDS. From the wired side, they either both show up or both do not, which is expected. When they don't show up on the Admin list, the Express also doesn't show up in iTunes from the wired side. Wireless clients don't seem to exhibit this problem.

Airport Extreme base station does not appear in Airport Utility

I cannot see the basestation that I am connected to via WIFI or Ethernet. I cannot see the basestation on ipad or iphone app either. Basestation is working fine and i have connection working fine with a green light but cannot configure the basestation to allow guest networks or connect my external storage drive.
any suggestions will be appreciated.

OK. That should be a third or fourth generation Extreme, plenty new enough. (The most recent OS X and iOS versions of AirPort Utility cannot configure the original Extremes, but they can handle my mid-2007 second generation Extreme.)
If two or three devices on the same network as the Extreme cannot "see" the configuration interface, I would guess that the problem lies in the Extreme itself.
Have you tried power cycling the Extreme?
Did you purchase AppleCare for your 2011 MBP? If so, and if you bought the Extreme less than two years earlier, the AppleCare should cover the Extreme also.

Airport Express has stopped working, no IP-adress

Airport Express has stopped working. In my Airport tool, I can't see the Airport Express anymore.
Under network, I can still see the Airport, but it says, that it cant find an IP-Adress.
It can see my Airport Extreme.
Thanks in advance.
Best
Clintcool1968

Try resetting the Airport Express.
If you don't see it in Airport Utility in your Utilities folder, then you would need to reset it...
Do you have it set to "Join" the Extreme network? or something else?
See this Apple doc on how to reset your base station.
http://support.apple.com/kb/HT3728
Also, you would not see it in your Network preference panel in the System Preferences.
You will only see the main network which is your Airport Extreme....
Unless you have 2 separate networks....
How many do you have?

Can I use an old Airport Extreme as an extender with a new Airport Express

Hi All, I have Verizon Fios and the data line runs into my bedroom. I purchased a new Airport Express today to replace the Airport Extreme (from 2006). Can I use the old Airport Extreme as an extender (I'd like to set it up in the basement as I get poor connectivity there). I tried using the Airport Utility - Other WiFi Devices to find the Airport Extreme, but it's not registering. Is what I'm attempting possible? If so, how do I set it up?

Can I use the old Airport Extreme as an extender
Is this the "round" or "dome" shaped AirPort Extreme?
If yes, then it is not possible to have the AirPort Extreme wirelessly "extend" the signal from the AirPort Express.
However, the older AirPort Extreme can probably be set up to provide more wireless signal coverage if it will connect back to the LAN <--> port on the AirPort Express using a permanent, wired Ethernet cable connection.
In this case, the setup of the older AirPort Extreme will require that you have an older version of AirPort Utility installed on your computer. If it is a Mac, then the Mac must be running Leopard (10.5.x), Snow Leopard (10.6.x), or a PC with AirPort Utility could be used to set up and configure the older Extreme.
f you have the "square" or "flat" version of the AirPort Extreme, then everything becomes much easier. Post back if you do.

HT4628 I recently transferred my internet service to another state. Have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the i

I recently transferred my internet service to another state.I have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the internet. Any suggestions?

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

Airport Extreme wireless stopped working/not recognized by Airport Utility

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