Airport Extreme with HP 8500 910 on USB frequently gets "printer is not connected" error

Using 2 macbooks and one PC on wi-fi.
Restarting Airport generally results in printing being complete, but not always.
Problem recurs several times a day.
Have latest HP software / drivers and current Lion on macbooks
Wonder if this could be related to IP address changing? Not clear why restarting Airport makes it work again.

Hello there @UncleMonkey ,
I read your post about the printer loosing it's connection and not printing or communication with your Mac.
I have a suggestion for you!
Click this link, and follow these steps. I have heard much success in this guide and hope it works for you too: Printer Does Not Maintain Wireless Connection
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

I replaced an old airport extreme with a new one. None of my wifi devices will connect - always say incorrect password. Reinstalled old device, works fine. Any ideas?

I have a 5 year old airport extreme. I bought a new one to upgrade for better range. I connected the new one to the internet with a few problems, but a phone call to my internet provider resolved them. With an ethernet cable from the new airport extreme to my iMac, I'm connected. However, none of my wifi devices will connect. They see the network, but it either says "incorrect password" if I'm trying a new network name and password, or it repeatedly asks me to reenter the password if I use the old ones. I reinstalled my old airport extreme and everything works fine. I'm about ready to box up the new one and return it. Any ideas?

It is extremely difficult to fix these issues.. remotely.
If none of your wifi devices work.. that does sound unusual..
Have another try.. This time deal with the COMPUTER only.. leave everything else turned off.
Unplug the Extreme from the router.. reset it to factory.. do this full setup.
Unplug power from the Extreme.. hold in the reset button.. plug in the extreme to power and keep holding in the reset.. 10sec or so the front led should flash rapidly.. release the reset and wait a couple of min.
Now in the computer does the Airport extreme show up under wifi as new device??
Please make sure IPv6 is set to link local only to go further but it should work no matter what the settings are.
No luck clear out all the old wireless names from the computer.. reboot the computer and try again to scan for new wireless devices.
Hold the reset and try again.. it must appear in the wifi to be setup.
No sign of it the unit is faulty and can be returned.

Officejet pro 8500 a909n Unable to locate - The printer is not connected

Something, unknown to me, must have recently changed with my printer and or my iMac and MacBook Pro. I was suddenly unable to print. When I attempt to print I get this icon on the dock:
I then click on the icon and this is the window that is displayed:
I completed a #6 restart and restarted the computers. I had no problem establishing a connection with the router, which is a Time Capsule. On the OSX Printers and Scanners Page I initially had a green light, but after attempting to print the light changes to amber and states "in use Last Used". If I turn off the wireless radio, I can connect using USB, but prefer to use wifi. However, after I walk away from the computer for awhile and then come back to print I get the same message.
Is there something I can do to fix this.
Information
Printer:
Officejet Pro 8500 Premier (a909n)
Computers: iMac (fall 2013)
MacBook Pro (2012)
Operating System:
OSX Mavericks
Print Driver:
HP Inkjet 3 Driver 4.1.0

Hello there @UncleMonkey ,
I read your post about the printer loosing it's connection and not printing or communication with your Mac.
I have a suggestion for you!
Click this link, and follow these steps. I have heard much success in this guide and hope it works for you too: Printer Does Not Maintain Wireless Connection
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Can't use my HP Deskjet F4580 Wireless Printer with the AirPort Extreme Base. The printer is NOT connected at the USB port of the AirPort Extreme, and is placed in another room. It worked just fine with my previous router (Linksys WRT54G). Help me!

Hey Guys!
I just got my AirPort Extreme Base, but I can't use my HP Deskjet F4580 wireless printer with it.
The printer is not connected to the AirPort Extreme's USB port. It is placed in another room, and I'd like to use it (the printer) wirelessly (not connected to the USB port os the AirPort Extreme), as I used to. There is no place for the printer close the AirPort Extreme. It worked just fine with my previous wireless router (Linksys WRT54G). I'm very disappointed with the AirPort Extreme Base Station because of that!...
Can you help me? Please?!
Thanks Folks!

This must be a tough one, no suggestions at all.

Can I use my iPad with airport extreme to retrieve files from a USB connected hard drive?

Can I use my iPad with airport extreme to retrieve files from a USB connected hard drive?

Yes, I believe so. Please check out the NetPortal app. I don't have an iPad, but I use it on my iPod Touch to access files on my Time Capsule. It is available from the iTunes App Store.

HT4356 I have an HP 4500 printer connected to airport extreme with usb. All our portable notebooks print via air but cannot get iPad to be recognized for printing. Do I really have to have one of the other HPs listed?

I have an HP 4500 printer connected to airport extreme with usb. All our portable notebooks print via air but cannot get iPad to be recognized for printing. Do I really have to have one of the other HPs listed?

Rufus Cat-
Even if it was compatible, AirPrint does not work through a USB link, only Ethernet or WiFi.
I do not see your HP 4500 listed on Apple's list of AirPrint compatible printers. <iOS: AirPrint 101> Therefore you need to take another approach. To start, I suggest you download the free HP App, ePrint Home & Biz. It has limitations, but should get you printing with your existing setup.
There are other printing Apps with more features such as Print n Share and PrintCentral, but they can only be accessed from within other Apps that have the "Open In" option.
Your best option may be to share your computer's printer as AirPrint over WiFi. Programs that are reported to do that well are Printopia and FingerPrint. Your computer must be on and awake any time you want to print. <Printopia for Macintosh> <FingerPrint for PC and Mac>
Fred

I have an airport extreme with a USB printer attached (non-airprint). Can i print from my ipad?

I have an airport extreme with a USB printer attached, it is a non airprint printer.
I can print via my network from my desktop but I want to know if i can print from my ipad 2 and ipad 1

Printing from an iPad or iPhone
To print directly from an iPad you need an AirPrint - enabled printer on the same wireless network as the iPad. All AirPrint printers are wireless but not all wireless printers are AirPrint-enabled.
If you do not have an AirPrint printer, a number of workarounds exist that enable the use of any printer you normally use, even older ones that may predate AirPrint by decades. Search for the following products:
handyPrint (Mac only, donation-supported)
Printopia (Mac only, $19.95 with free trial)
These are utilities you install on the Mac you normally use for printing, enabling it to act as an AirPrint print server. The Mac must be "on" but may be asleep for them to work. The iPad needs nothing else, no iOS apps need to be installed and no configuration is necessary. If your computer can print, so can the iPad, using one of these utilities on your Mac.
Equivalent utilities may exist for PCs but I have no experience with them - I suggest https://www.collobos.com
You can also buy this standalone hardware print server, bypassing the need for a computer altogether:
http://www.lantronix.com/it-management/xprintserver/xprintserver.html
Otherwise you will need to buy an AirPrint printer or multifunction device.

DO NOT install Airport Extreme update 2008-4 if using usb disk with TM

I have Airport Extreme and a WD 1TB disk with two partitions connected to the Extreme. Other partition just for stuff and the other for Time Machine backup.
Today I installed Firmware update 7.3.2 and disaster struck. I noticed that Airport Extreme was reporting a disk problem. I disconnected the drive from Extreme and use the Disk utility to find out what is the matter. The partition used for backup needed repair, but couldn't be repaired. I had to format it.
The worst thing (besides losing all my TM backups): After I got the disk formatted, I checked TM. It wasn't possible to do Time Machine backups any more for a USB disk connected to Airport Extreme.
Anyone else have the same?
I strongly recomend NOT to install the update if using Airport Extreme + USB disk for Time Machine.
I'm really dissapointed if this is an issue connected to the update 7.3.2.

Hello
I'm having issues too wtih the drive connected to my airport extreme basestation but not the same kind.
Sometimes (5 time a day) the airport extreme doesn't respond anymore and it doesn't appear in the airport utility. Then every body is disconnected from internet (even if the light stil green...).
I have to reboot the basestation manualy.
I also have two partitions (datas and TM). I'ts very anoying th only solution i found right now is to unplug my drive...
Hope Apple will fix this ASAP ...

AirPort Extreme with USB hard drive

Hi...I have an AirPort Extreme with a Maxtor OneTouch 250MB hard drive attached (via USB port). I have two computers which access the internet and the hard drive through the AirPort.
The first computer is a 1.8 GHz PowerPC G5 (with 3GB of SDRAM). The second is a 2 GHz Intel Core2 Duo IMac (with 4GB of SDRAM).
Both computers have full signal strength via AirPort and both computers have no connection/speed issues with the internet. It's when trying to copy to/from the USB disk that there are problems. The older Mac, the G5, has no problems at all. Great copy speeds in both directions, I can even work off of files on the USB disk without a problem.
The iMac, though, has a problem writing to/from the external hard disk. It connects without a problem, but after that, things come to a standstill.
For example, I can copy a 25MB file from the AirDisk to the G5 in about 15 seconds. If I try to copy the same file to the iMac, it takes as long as 5 minutes. I've tried every setting I can in AirPort Utility, including trying each of the channels individually, and nothing helps. I've disconnected the G5 from the network and that didn't make a difference, either.
Other info...the AirPort firmware is updated to version 7.3.2 and both Macs are updated to System 10.5.4.
If anybody has any advice, I will be eternally grateful.

I have a very similar problem. I have a 2.8 GHz iMac with 2GB RAM and am using OS X v10.5.4, and an Airport Extreme (v7.3.2), both updated to latest firmware. I have a 500 GB TrekStor external HD connected to the AEBS via USB. The TrekStor HD was pre-formatted in FAT32 and is visible on my iMac's desktop and in Finder but I cannot transfer files to it or see files on it. When I drag and drop a file on the TrekStor, it sometimes seems to go well but then the file is not visible via Finder, and sometimes I get an "insufficient privileges" message. I repair permissions on the iMac's internal HD without any change. I am logged in as the admin. All assistance is much appreciated!

Which to buy? Time capsule or Airport Extreme with USB drive(s)?

I'm getting either a TC or an Airport Extreme with an external drive.
Archive:
I noticed that TC can archive to an external drive. It seems this can be handy for creating off-site backups. Can I do this with a drive on Airport Extreme (with a powered hub and another drive)? Or do I need to move the drive to a Mac and copy there? Or should I use a network backup instead in either case? I guess this is my main question: Can archive work with Airport Extreme?
Mounting:
Is mounting the Airport Extreme for WiFi range any easier than the TC?
Drive failure:
Is the TC drive likely to fail over the next couple years? And the other way, if the TC breaks, is the drive something I can use elsewhere? I'm a little concerned about having all my eggs in one basket.
Other:
Anything I should be aware of in making this decision?

+Are there any constraints in the orientation of TC that the AirPort Extreme does not have?+
No, not really as long as you give either device plenty of airspace as they both tend to run warm to very warm. I thought mounting the AirPort Extreme might improve the signal strength a bit, but it made no measurable difference for me.
+Is the TC significantly heavier?+
The Extreme is under 2 pounds, the TC comes in a bit over 3 pounds.
+Is mounting on a pegboard bad for the HD?+
I think you may be asking if you can mount it vertically. That's not a problem and the Apple store even sells wall mounts for either device.
+Yikes. I got bad info. I read the "unsupported" constraint was dropped a couple versions ago. I thought all the comments on this were referring to the older versions of AirPort Extreme.+
Here's the Apple document. Nothing changed with Snow Leopard and I saw a specific Snow Leopard document about this...just can't find it at the moment. I'm sure other forum regulars will confirm as well if they see this post.
http://support.apple.com/kb/HT2038
+Is there a list of file servers that Time Machine is compatible with?+
Sorry, I don't have first hand knowledge on that and my policy is to only offer advice on things that I've done myself. That question might be worth a separate post since few people will see this question buried where it is.
Message was edited by: Bob Timmons

Airport Extreme with Bluetooth 2.0 Wireless Card

Can anyone recommend a feasible solution to the Airport Extreme with Bluetooth 2.0 + EDR card? I can only find it at Mac-Pro.com and they want a whopping $217 for it - ridiculous. I assume the cost is so high because no one else has them, but alternatively, I may just go with a Wireless 802.11g Compact Wireless USB Adapter and see if it connects.
Anyone had any luck finding this particular Airport card under $100 or tried alternative means to get a good connection with their wireless router on a PowerMac G5 (Late 2005)?

The Airport/Bluetooth upgrade kit that you're looking at from Mac-Pro.com is only sold as a replacement part, which is why it's so expensive. Same reason why the replacement video cards are also so expensive.
Welovemacs.com also has them, but the price is pretty much the same since you need the Airport/Bluetooth card, the runway card, and the standoffs (all provided together in the kit).
There isn't any selection in PCIe wireless cards for Macs, that I'm aware of. MacWireless.com has a USB stick that'll work and offers 802.11n speeds.

How do I add an Airport Extreme with Time Capsule to an existing non-Apple network?

How do I add an Airport Extreme with Time Capsule to an existing non-Apple network? I have an ISP provided wireless Router that has to remain as the base station. I am able to join my 1/2TB Airport Extreme and Airport Express to the network, but I can't access/use Time Machine.

One option would be to connect the Time Capsule (TC) to the ISP-provided wireless router by Ethernet. You can then configure the for a roaming network. Then, depending on what your goal is for the AirPort Express, you can either: 1) Add it to roaming network, 2) Configure the TC & the Express for an "extended" network, or 3) Configure the Express to "join" the roaming network for AirPlay.

I am getting a "connection timeout" message when trying to access my Airport Extreme with various laptops, Play Station 3 and Wii. My Airport Extreme is about a month old; it was working fine until about a week ago. C

I am getting a "connection timeout" message when trying to access my Airport Extreme with various laptops, Play Station 3 and Wii. My Airport Extreme is about a month old; it was working fine until about a week ago. Suddenly, the "timeout" is not allowing me to connect to my wireless network.

It could be that there's a new source of interference.
Use the advice in the second message of this thread to investigate the signal and noise levels that each client sees:
http://discussions.apple.com/thread.jspa?threadID=2347845&start=1
By the way, you've been misled by the poor field labeling into trying to type your entire message into the subject field, instead of putting a one-line topic description there.

How to set up Airport Extreme with Charter ARRIS Modem TM902A for the first time for WIRELESS.

How to set up Airport Extreme with Charter ARRIS Modem TM902A for the first time for WIRELESS.
When Charter Tech goes to your site, have them connect the modem up, but do not connect the modem to your iMAC or MacBook Pro. What you want to do is connect the Airport Extreme to the iMac or MacBook Pro first with the Ethernet Cable. You have to do this to configure via Airport Utility to set up the Base Station Name & Base Station Password.
You will then create/configure a Wireless Network, create your Wireless Password that will be entered on each of your Devices, example, Apple Tv, your iPhone, etc., you want to allow access to your Wireless Network you are creating.
Wireless Security will be -> WPA/WPA2 personal or just WPA2
Enter the Wireless Password you want
Verify the Wireless Password (enter it again)
After it is created you will see it on the Airport Utility window with the name you created for it and to the left, will be a Dot (circle that will be yellow).
Next you then want to unplug the power to the Airport Extreme, and then take the end of the Ethernet cable you unplugged from the iMac or Lap top MacBook Pro and connect it to the back of the Modem.
Next unplug the power cord from the modem and wait about 5 minutes, then plug the power back into the Arris Modem and wait until all lights come back on the modem wait
about 5 minutes, then plug the power cord back to the Airport Extreme and you will see it the light blinking yellow. Wait about 5 to 10 minutes, during this time Restart you IMAC or MacBook Pro, and once it is back up click on the Airport Utility and you should see on the Airport Utility screen.
For INTERNET to the left the light should be green and you should see the Airport Extreme also appear and the light to the left on the screen should also be green. If they are, you then should be able to click on the Wireless Symbol on top of bar of the screen and click to select the Wireless Network Name you created.
If you Do Not See the light (Icon) next to INTERNET turn Green, or if you see the Internet Light Green, but the Light (Icon) next to the Airport Extreme is yellow, unplug the power again to the modem and unplug the power again to the Airport extreme and wait about 15 minutes or up to 30 minutes. Then plug the power cord back to the modem wait till all the lights light up then, plug the power cord back into the Airport Extreme and Restart your iMAC or MacBook Pro.
The Airport Extreme light should change from yellow to green. Open up the Airport Utility to see what the indicators are showing they should both be green. Again select Wireless network you created under the Wireless Icon on the top right of the screen. Open Safari and see if you are able to Route to a web page or the apple site should appear.
WHAT TO DO IF YOUR AIRPORT EXTREME WAS PREVIOUSLY SET UP FOR USE WITH ANOTHER CARRIERS ROUTER OR MODEM.
NOTE: If you already had your Airport Extreme connected for example, I previously had ATT Uverse and the Airport Extreme was connected to the Wireless Router Model 3801HGV, I disabled the Uverse Wireless and used the Airport Extreme for the Wireless signal in bridge mode, as the Airport extreme Signal is much stronger than the Uverse router, and I was able to obtain a Wireless signal with the Airport Extreme way much better with no signal loss which was very very frustrating with the Uverse router.
Anyhow if you had it hooked up like this, now that you will be using it with the Charter ARRIS Modem TM902A, you will need to reset the Airport Extreme to clear out the old data it has in memory, with the previous set up otherwise it will not work. Trust me I spent 6 hours trying to make it work reading all Apple Support Community questions and answers relating to this type issue/problem others have been having trying to get their set up working. I tried all the tips, and I finally decided just to see if by chance I would be able to connect with someone with Charter Tech support who might be familiar with Apple to be able to assist me and by luck I did. He told me why it was not working and was all due the previous configuration with the ATT Uverse router was still in memory with the Airport Extreme. Finally it was 10:30 PM when I decided to call Charter Tech Support and I had been working on this since 3:00 pm pacific. I did not call them earlier as all the post I read said they never received any good help from Charter. After calling them I finished up by 11:00 PM and was able to finally connect Apple Tv, iMac, iPhones and Macbook Pro. We love our Apple Product and Happy all is connected with the new
Internet Provider Charter. I must say the speed is way way much better than it ever was with AT&T Uverse.
THIS IS WHAT YOU WILL NEED TO DO:
First you will need to unplug the Airport Extreme, then by taking the tip of a pen or paper clip end you need to push the reset button on the back of the Airport Extreme and hold it
down and at the same time plug the power cord back into the Airport Extreme count to 5 or 10 then release the reset button. Then once he light in front of the Airport Extreme stops blinking you need to plug the Ethernet cable from the Airport Extreme to your iMAC or Macbook Pro, and restart which ever one you have, then open the Airport Utility once it is back up. If you see airport extreme pop up with the old network name or it shows and yellow triangle click on the Airport Extreme ICON it will not let you configure it but will ask if you want to get rid of it or remove and just do it. Then Again restart your iMAC or MacBook Pro, open up Airport Utility again, and on the top left you should see under “Other Airport Base Stations” the MAC ID for the Airport Extreme.
You will then create/configure a Wireless Network, create your Wireless Password that will be entered on each of your Devices, example, Apple TV, your iPhone, etc., you want to allow access to your Wireless Network you are creating.
Wireless Security will be -> WPA/WPA2 personal or just WPA2
Enter the Wireless Password you want
Verify the Wireless Password (enter it again)
After it is created you will see it on the Airport Utility window with the name you created for it and to the left, will be a Dot (circle that will be yellow).
Next you then want to unplug the power to the Airport Extreme, and then take the end of the Ethernet cable you unplugged from the iMac or Lap top MacBook Pro and connect it to the back of the Modem.
Next unplug the power cord from the modem and wait about 5 minutes, then plug the power back into the Arris Modem and wait until all lights come back on the modem wait
about 5 minutes, then plug the power cord back to the Airport Extreme and you will see it the light blinking yellow. Wait about 5 to 10 minutes, during this time Restart you IMAC or MacBook Pro, and once it is back up click on the Airport Utility and you should see on the Airport Utility screen.
For INTERNET to the left the light should be green and you should see the Airport Extreme also appear and the light to the left on the screen should also be green. If they are, you then should be able to click on the Wireless Symbol on top of bar of the screen and click to select the Wireless Network Name you created.
If you Do Not See the light (Icon) next to INTERNET turn Green, or if you see the Internet Light Green, but the Light (Icon) next to the Airport Extreme is yellow, unplug the power again to the modem and unplug the power again to the Airport extreme and wait about 15 minutes or up to 30 minutes. Then plug the power cord back to the modem wait till all the lights light up then, plug the power cord back into the Airport Extreme and Restart your iMAC or MacBook Pro.
The Airport Extreme light should change from yellow to green. Open up the Airport Utility to see what the indicators are showing they should both be green. Again select Wireless network you created under the Wireless Icon on the top right of the screen. Open Safari and see if you are able to Route to a web page or the apple site should appear.

I just got a Charter Modem. Model TM822. While I was moving, my Airport Extreme was still at my old place.
I have a Linksys WRT320N I used for the initial Charter setup.
I can get my Airport to work here, but the Internet light on the Modem flashes Yellow.
Hasn't caused any issues so far but one thing I did notice.
On the Linksys there were 3 DNS servers listed.
The Airport Extreme only lists 2 and i don't see where I could add another, only change whats already there.
I tried everything above, but light on modem still flashes yellow.
I have the technicians cell phone. Told me "that shouldn't be" and gave the same advice listed above.
I'll break down and call Charter one day, see if it's on their end. NSA tracking may need a reset LMAO.

AirPort Extreme with 3T time capsule file security question

Right now I am using a MacMini with an external HD as a file server. I'm thinking g of using the new AirPort Extreme with 3T time capsule to do the same tho g (while also extended my wifi reach).
With the Mac mini I have fine control over who gets to see and do what to which folders and files. It seems that with the AirPort Extreme thee is no notion of permissions or access control -- if you can get on the wireless you can access the files. That is extremely insecure.
Is my understanding correct? Is there no way to secure files hosted on an AirPort Extreme so only certain users can access them??
- john

Are there any instructions for how to format and set HFS+ user permissions on the AP Extreme's HDD?
For the formatting part, you will need to temporarily connect the drive to your Mac, and then, use the Disk Utility (a part of the OS X operating system) to partition and format the drive. You should find this utility in the \Applications\Utilities folder. For HFS+, choose "Mac OS Extended (Journaled)" for the Format option.
For assigning user permissions using accounts, you will need to use the AirPort Utility.
Run the AirPort Utility
Select the Extreme, and then, click on Edit.
Select the Disks tab.
Select the HDD in the Partitions window.
Choose "With accounts" as the Secure Shared Disks option.
Click on the "+" button to add user accounts.
For each account desired, enter the Account Name, Password, and File Sharing Access type.
Click Save.
Click Update to write the new configuration information to the base station and wait for the station to restart.

Airport Extreme with HP 8500 910 on USB frequently gets "printer is not connected" error

Similar Messages

Maybe you are looking for