AirPort Extreme with Static IP unable to connect to internet

I have a business internet account and static IP addresses. I just purchased a new AirPort yesterday and after setting it up with the static info, I am unable to connect to the internet. My other clients on the network can connect to each other but not to the internet. I tired pinging the IP address and that was successful but when I tried to ping the Gateway / Router address, that was not. When I plug my computer directly into the cable modem I can connect to the internet. The funny thing is that when I pull up my network settings and look at the IP address that the Ethernet connection is showing, they are nothing like the addresses that Cox gave to me. I am assuming that this problem is on their end and not my end but since I am new to this type of networking I wanted to see if there is possibly something I am doing wrong before I get them on the phone again.

Welcome to the discussions!
You may have already done this, but it was not mentioned in your post. Your cable modem may be "remembering" your computer. In order for it to connect correctly to a new device, you must always reset and power down the cable modem for a period of time.
Some newer modems will reset in a few minutes, some take 15-30 minutes and some older devices on older cable system may require 4-6 hours or more to fully reset the equipment back at the service provider.
If you haven't done this yet, try pushing the reset button on the modem and then power it off and let it rest for 15-20 minutes. Power off the rest of the network as well.
Power up the modem first and let it run a few moments, then power up the AirPort Extreme for a few minutes, then your devices one by one. If your settings are correct on the AEBS, that should get you connected to the internet.
Message was edited by: Bob Timmons

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I have a Airport Extreme with a 1TB external HD connected to it. How can I password protect certain files?

I have a Airport Extreme with a 1TB external HD connected to it. I have it set up so my Macbook Pro and PC's in the house can access it. i have some files that i would like to protect(sensitive personal info.). Is there a way that can be done where as certain folders are password protected? Any advice is appreciated. Thanks!

Would a good workaround be to use disk utility to set up a password protected sparse image, of course being connected directly to the Mac, then connect the drive to the Airport Extreme?
Then, couldn't one use that drive and protected files as normal on the airport? It would just require one extra step of using a Mac to set things up first.
I disconnected my Airport so cannot check it out for myself.
Hugh

Set Up Airport Extreme with Static IPs and DHCP same time

I have Verizon Fios to my Business with 5 Static IP Address. One of them must be assigned to the Airport Extreme Base Station. I have 5 iMacs needing internet connection of which 2 need to use a static ip,( Filemaker Server and my Mac OS X Web Server). I also use 2 iPhones with a custom App accessing that FileMaker Server via the internet too. I want to set up my Airport Extreme Base Station to have those 2 iMacs connected with static ips , which must NEVER CHANGE, via an ethernet cable and all the rest wireless with WiFi. Do to the size of my building I also want another Airport Extreme or Express to just expand the range from the Base Station for the wireless connections only. Looking at the Airport Internet Settings I only see 3 options for Connection Sharing, "Share A Public IP Address", "Distribute a range of IP addresses", "Off (Bridge Mode)". I'm thinking I need to give 1 IP Address to the Base Station, 2 ip addresses to my servers, then 1 ip address to share for my wireless DHCP connections. The additional Airport set to Off(Bridge Mode) to expand the base station. Please advise on how I would set up that base station to do this.

With respect to expanding the base stations range, in the Base stations Wireless Settings I would click to select "Allow this network to be extendeded". Then what settings would I need in the Additional Airport?
Note: Both AirPorts would have to be 802.11n models in order for this to work. The additional AirPort would need to be configured to extend the Extreme. (ref: AirPort Utility > Manual Setup > AirPort > Wireless > Wireless Mode = Extend a wireless network)
Would that NEED to be connected to the base station via ethernet cable or will it pick up the base station wirelessly?
Using the "extend" feature is intended to expand the wireless range of an AirPort with another wirelessly. You would not need to connect them by Ethernet. In this configuration, the additional AirPort would be in bridge mode and will pass through the IP information from the other base station's DHCP service.

Airport extreme with comcast, very slow wireless connection

well i am creating this new thread becuase after searching this board and trying others' suggestions all day nothing is seeming to improve my wireless speed.
i have used the extreme base station with other internet providers and the wireless speed was amazing. however, i have just moved and we got the comcast 3-1 deal, so we get internet, cable, and telephone all over the same line. we have 6mb/sec and i did a line test and the speed from comcast was fine. so i think that it must be a setting on the base station.
i have done a recycle of the power on the network wating about 30-45 minutes inbetween each power on (multiple times). modem, base station, computer. and still there is no improvement.
i have done hard resests of both the modem and the base station, and still no improvement. i have also done soft resests of both.
furthermore, i have taken the network security off and that did not improve the speed either.
but...when i connect to the internet using the lan port of the base station the internet flys.
what am i doing wrong??? any help would be greatlty appreciated.
the comcast modem is an Arris telephony modem, i am using a mac book circa oct. 2006, with the airport extreme base station.

Hello eisnachm. Welcome to the Apple Discussions!
The only thing that you didn't mention doing was checking for Wi-Fi interference.
It is very possible that you may have some form of Wi-Fi interference in the immediate area that is preventing you from getting a good clean signal.
I suggest you perform a simple site survey, using utilities like KisMAC, MacStumbler, iStumbler, or IPNetMonitorX to determine potential areas of interference...and then, try to either eliminate or significantly reduce them.

Can i use airport extreme, with apple tv and pc without the internet

While renting/buying films on itunes is all well and good, my wireless capacity is poor, if i buy airport extreme, without connecting it to the internet, will it stream my films on itunes from the PC to apple TV?

...if i buy airport extreme, without connecting it to the internet, will it stream my films on itunes from the PC to apple TV?
Yes. An Internet connection is not required. However, of course, the AirPort or your Apple TV will not be able to stream content from the Internet.

Airport Extreme goes away periodically, unable to connect

I have a current 20" Intel IMac and an older PBG4. I've had various Airport base stations since they came out. I recently upgraded to the new Extreme n model, and it works fine sometimes, then goes away sometimes for hours before the iMac or PBG4 can see it. I thoguht it was a problem on the iMac because it would show NO networks when this happened (there are about 5 others in my area). But, even the laptop couldn't connect. I often see the base station in a blinking orange mode, then green, then orange, then green, yet the DSL connection is fine.
It's been doing this off and on since I bought it but became so problematic the past two nights I couldn't get online at all for hours. I finally reset my Airport to defaults and just enabled the minimal stuff (WPA and a few port forwards) but I've found it offline already once today.
Is anyone else seeing this issue? I have my old Airport as an extended piece of the network now, but I've even disabled that and just had the new base as the only base and had the same problem.
Thoughts?

Okay, maybe we can compare notes and find something similar. First, my background:
I had an existing Airport Express that was set up with port forwarding, MAC address security (only allowing certain machines to use it), WEP, etc. (I had to use WEB because the adapter my TiVo had would not do WPA.)
I upgraded the TiVo adapter and got this new Extreme about the same time. I imported my old settings to the new Extreme, then made some adjustments. I thought that was the issue -- I read about some kind of hardware MAC address caching at the ISP level that makes them stop talking to us, but this certainly wasn't that.
What happens: I look at my computers and see no airport signal. When I click the ))) signal icon in the menu bar, it sometimes spins the beach ball for awhile before opening. It usually shows NO NETWORKS at all, or may show one of the neighbors. But, when this happens, I can't connect to anything. It will often say "These was a problem trying to connect..." or whatever.
Resetting my Extreme does nothing. During this, sometimes I get blinking orange, sometimes it's green. But the issue is always weird because my iMac can't see ANYTHING to connect to.
Also, I made my old Airport a WDS extender. That I thought was an issue, so I disabled that and powered it down. Same problem.
So, last night I reset my Exteme to defaults, and just plugged in the things I needed to change for security. It happened again.
So maybe it's a problem with WPA (never used it with the old one). Maybe there's an issue being in n/g/b mode and if I set my Exteme to just b/g it will be better. No clue.
Have you tried anything?

Wifi connection AirPort Extreme with IP-camera

I can't establish wifi connection Airport Extreme with IP-camera. At the same time cable connection is fine, but wifi not.
Please, give me an advise.

You need to create a wireless network on the AirPort Extreme, and then you probably will want to assign a compatible static LAN IP address to the camera so that you can port-forward from the router to the camera.

I have an airport extreme. i am trying to connect a laptop with windows 7 to a wireless printer, with no luck. any ideas?

I have an airport extreme. i am trying to connect a laptop with windows 7 to a wireless printer, with no luck. any ideas?

The problem is not the router.. the issue is the vpn has put your computer in a different IP range with a different gateway. When you turn off the vpn the computer returns to local lan and can print.
Some vpn software allows you to set gateway to use local net instead of remote gateway or access to other webistes or local lan.
Read up the issue.
http://stevejenkins.com/blog/2010/01/using-the-local-default-gateway-with-a-wind ows-vpn-connection/
Cisco vpn client..
https://supportforums.cisco.com/thread/239113
I did not search much.. just grabbed the first article I could find that explains the issue.
The whole point of the vpn is whilst it is connected your computer is NOT part of the Local Lan .. it is part of the Remote LAN via the vpn tunnel.
It is also a security risk using split tunnelling so often it will not be allowed.
Plug the printer directly into the computer via usb or whatever.. Local connection will work.. not local lan.

I am getting a "connection timeout" message when trying to access my Airport Extreme with various laptops, Play Station 3 and Wii. My Airport Extreme is about a month old; it was working fine until about a week ago. C

I am getting a "connection timeout" message when trying to access my Airport Extreme with various laptops, Play Station 3 and Wii. My Airport Extreme is about a month old; it was working fine until about a week ago. Suddenly, the "timeout" is not allowing me to connect to my wireless network.

It could be that there's a new source of interference.
Use the advice in the second message of this thread to investigate the signal and noise levels that each client sees:
http://discussions.apple.com/thread.jspa?threadID=2347845&start=1
By the way, you've been misled by the poor field labeling into trying to type your entire message into the subject field, instead of putting a one-line topic description there.

How to connect to dsl airport extreme with built in modem

Hello everybody,
while we were tiding our cellar, i found an old airport extreme (a1034) with a built in modem, but i aint able to connect to my isp.
I looked throug the manual, but i didnt got answers there (maybe because of my poor english) . Is there a tutorial out there which tells me
how to connect to my isp?
Regards Floh
PS: again sorry for my poor english

If you try to set up the new AirPort Extreme with AirPort Utility 5.6.1, you will receive a notice that you need a more up to date version of AirPort Utility.
Nevertheless, AP 5.6.1 will allow you to set up the basics....wireless network name, password, etc.
It will appear that you can change other settings that are not found in more recent versions of AirPort Utility, but if you go in and check using a newer version of AirPort Utility, you will find that the settings that you thought you had made have not "stuck".
For example, you want to change the Radio Mode on the new Extreme and not use the Automatic setting. AP 5.6.1 will appear to let you do this. But, if you check the setting using a more recent version of AirPort Utility you will see that the setting is still set at "Automatic".
So, the bottom line here is that unless the newer version of AirPort Utility has the specific setting that you want to change, you will not be able to make that change.
Is there ANY chance, to set up my new "towers" with more
options, than the current Airport Utilities do offer?
Unfortunately, no.

HT4356 I have an HP 4500 printer connected to airport extreme with usb. All our portable notebooks print via air but cannot get iPad to be recognized for printing. Do I really have to have one of the other HPs listed?

I have an HP 4500 printer connected to airport extreme with usb. All our portable notebooks print via air but cannot get iPad to be recognized for printing. Do I really have to have one of the other HPs listed?

Rufus Cat-
Even if it was compatible, AirPrint does not work through a USB link, only Ethernet or WiFi.
I do not see your HP 4500 listed on Apple's list of AirPrint compatible printers. <iOS: AirPrint 101> Therefore you need to take another approach. To start, I suggest you download the free HP App, ePrint Home & Biz. It has limitations, but should get you printing with your existing setup.
There are other printing Apps with more features such as Print n Share and PrintCentral, but they can only be accessed from within other Apps that have the "Open In" option.
Your best option may be to share your computer's printer as AirPrint over WiFi. Programs that are reported to do that well are Printopia and FingerPrint. Your computer must be on and awake any time you want to print. <Printopia for Macintosh> <FingerPrint for PC and Mac>
Fred

I replaced an old airport extreme with a new one. None of my wifi devices will connect - always say incorrect password. Reinstalled old device, works fine. Any ideas?

I have a 5 year old airport extreme. I bought a new one to upgrade for better range. I connected the new one to the internet with a few problems, but a phone call to my internet provider resolved them. With an ethernet cable from the new airport extreme to my iMac, I'm connected. However, none of my wifi devices will connect. They see the network, but it either says "incorrect password" if I'm trying a new network name and password, or it repeatedly asks me to reenter the password if I use the old ones. I reinstalled my old airport extreme and everything works fine. I'm about ready to box up the new one and return it. Any ideas?

It is extremely difficult to fix these issues.. remotely.
If none of your wifi devices work.. that does sound unusual..
Have another try.. This time deal with the COMPUTER only.. leave everything else turned off.
Unplug the Extreme from the router.. reset it to factory.. do this full setup.
Unplug power from the Extreme.. hold in the reset button.. plug in the extreme to power and keep holding in the reset.. 10sec or so the front led should flash rapidly.. release the reset and wait a couple of min.
Now in the computer does the Airport extreme show up under wifi as new device??
Please make sure IPv6 is set to link local only to go further but it should work no matter what the settings are.
No luck clear out all the old wireless names from the computer.. reboot the computer and try again to scan for new wireless devices.
Hold the reset and try again.. it must appear in the wifi to be setup.
No sign of it the unit is faulty and can be returned.

Do I need to connect the AirPort Extreme with a ethnet cable

Do I need to connect the AirPort Extreme with a ethnet cable

Hi Tracy,
I have an airport express connected by ethernet cable to a Netgear modem which is connected to a phone socket. Those devices stay at one end of the house. I can use my MacBook Pro to connect to the internet (by Wi-Fi, no cables) anywhere else in the house. I hope this helps.
Ian.

Running newest Airport Extreme with multiple devices with seemingly random success

Recently installed new Airport Extreme in office space. Connection to the wifi network works on all computers and devices (mix of Mac and PC) but only connects some of them to the internet. Airport Utility on one Mac shows green connection to internet through airport and another Mac show amber no connection to the internet through Airport.
Tried Hard Reset and Factory Reset. Also recycled power to modem.

The shaw cable modem is definitely working in router mode.
Otherwise the AE would not work at all with this setup.
That it half works is more a symptom of where Apple is going these days.
I want you to reset the AE to factory and redo it.
1. Reset to factory.
Factory reset universal
Power off the AE. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
Then redo the setup from the computer with Yosemite.
2. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics. 2-20 characters.
eg AEgen6 for basestation name.
Please use 2 wireless names, AE24ghz and AE5ghz for the two different bands.. with fixed channels as this also seems to help stop the nonsense.
3. WPA2 Personal wireless security. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
4. Ensure the AE always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the AE. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the AE is main router it will not be an issue but you have it bridged.
Here is how to setup static IP and how you share the IP range between the two routers.
https://discussions.apple.com/message/25135547?ac_cid=tw123456#
5. If you continue having issues.. Apple Gen6 AE and latest TC also have WAN port issues.. I want you to connect from the shaw modem router to the AE, using LAN1 instead of WAN.. you can also test on LAN2 and LAN3. It makes no difference which port is used for this kind of setup.. and WAN is definitely more of an issue.
6. Be very carefully that network names are not being duplicated.. Yosemite has some nasty bugs where it keeps finding ghosts of the computer name and then incrementing them until the dhcp server runs out of addresses.. go back and check each computer and device is as setup with name.
Post how all that goes.

How do I add an Airport Extreme with Time Capsule to an existing non-Apple network?

How do I add an Airport Extreme with Time Capsule to an existing non-Apple network? I have an ISP provided wireless Router that has to remain as the base station. I am able to join my 1/2TB Airport Extreme and Airport Express to the network, but I can't access/use Time Machine.

One option would be to connect the Time Capsule (TC) to the ISP-provided wireless router by Ethernet. You can then configure the for a roaming network. Then, depending on what your goal is for the AirPort Express, you can either: 1) Add it to roaming network, 2) Configure the TC & the Express for an "extended" network, or 3) Configure the Express to "join" the roaming network for AirPlay.

AirPort Extreme with Static IP unable to connect to internet

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