Airport Extreme won't let me log in or reset password

So about 3 months ago I bought a new Aiport Extreme base station.  I came home and tried to set it up (btw, I'm a very experienced Apple user and fairly savvy in computing and networking) but every time I fired up the Airport Utility and tried to set up the base station I'd get to the point where I put a password in and it would take it.  The base station would restart and from that point forward I wouldn't be able to enter a password to connect to the network.  Every time I entered the password (which I had just set up, btw) it would reject it.
I tried this for a couple hours and finally gave up and have now been out of town for several months.  Flash forward to today, same issue.  So I tried connecting to the base station from my iPhone and downloading the new firmware to see if that would help.  I was able to connect, download the firmware update and then it wouldn't let me do anything further.  I tried logging in again from my computer and same exact result, it won't accept the password that i have set up in the base station.  I have now factory reset this unit about 10 times and still no luck.  Help!

Open System Preferences > Users & Groups
Click on your new user
Click Reset Password... Type New Password
Try to login to your new user
To access your network MacServer you would need to enter the appropriate server login details.

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