Airport Extreme won't work with modem.

Either I have internet access but no wifi and with blinking amber light, or I have the green light on the Airport Extreme but no internet. This is the first time this problem has cropped up; all previous modems (linksys etc) had absolutely no problems (except age). Setup: I have Mac, Macbook Pro, iPad, iPhone 5S. Tried to set up AE both with cable to Mac, and without (using wifi). No go. Location is Manila, Philippines. Cable internet provider is Skycable. Can someone help me with a step-by-step instruction? By the way, the Version is 7.3, I think.

I am not sure how your cable company works.. but they supply two kinds of modems.. pure modem type where you must plug in a router.. and a device which is combined modem and router.. it will mostly have 4 ethernet ports.. the pure kind will only have one (maybe second one for TV).
The actual model number of the modem may help.
The setup is as follows.. pure modem .. the AE must be setup in router mode.. ie on the network tab it shows DHCP and NAT.
On the internet tab it will be set for DHCP.. and you will then need to make sure the modem is passing you the public IP.. to do that you must power cycle the cable modem.. turn it off for 20min and then start up again.. with the AE started up 2min later.
If 20min is still not long enough try 1hr or overnight.. or ring your ISP and ask for the IP to be reset.
Setup for modem gateway.
The AE must be in bridge mode.
All routing is controlled by the modem and the AE is working as wireless and switch only. This is the correct method.. you can turn off wireless in the gateway or configure both to work.
In both cases the AE must be plugged by ethernet into the main modem.. WAN AE to LAN modem.

Similar Messages

AirPort Extreme Won't Work With My DSL???

I just switched back to Mac after being in the PC world for many years. I just couldn't take it anymore. So, I bought a 24" 2.8 GHz iMac. Wow, what a great machine. I can't believe what tis can do when compared to the original Apple computer I used many years ago.
One reason I switched back was the "easy plug and play" promise. Right now that promise is a little tarnished. My when I plug in my AirStream 5100 Ethernet ADSL modem into my Airport Extreme all I get is a blinking yellow light. Yes, the AirStream does work with the iMac when I plug it into the Ethernet plug on the back of the iMac. My ISP stepped me through the needed steps because it wasn't "plug and play" either. I'm at a loss here. Does anyone have any idea what's wrong or steps to solve the problem? Thanks.

Does your ISP require PPPoE? If so you will need to configure the AirPort Extreme base station (AEBS) to connect via PPPoE. You would also configure your iMac to NOT use PPPoE.
Another possibility is that your ISP records the MAC (Ethernet hardware) address of allowed devices. If they do this they could have the MAC address of your iMac on record and not allowing the AEBS to connect. If this is the scenario, you will need to have your ISP switch the allowed MAC address to the AEBS's WAN port MAC address.

Airport Extreme won't work with windows computer?

I can't get airport extreme to work with my other computer which is a windows machine. The windows machine can't find the network address. Sometime it does find an address and appears to be connected, however I cannot connect to the internet with that machine. My Mac does work and connect to the internet. Anybody have any suggestions? Thanks.

I have a toshiba laptop and it works prefectly with a conceptronic usb card. But you must set up the Base Station only with the default options. I mean that you can not hide the SSID, or make an access control with Airport Extreme. You only set up the default options and it works perfectly. When I try to place an access control or hide the network then it doesn´t work and wait an ip as you say in your post.
If you want to connect from Windows to the Base Station you need to close your firewall and no other cable into the Airport Extreme, only the cable that you are connecting to access the Base Station. And it will work.

Airport extreme won't work with Optimum cable

Bresnan Cable just switched to Optimum. My internet no longer works using Airport Extreme. Cable is working as is wireless. Optimum support says it has something to do with external versus internal IP addresses and weather my Airport Extreme was configured as a switch or router?

I have a toshiba laptop and it works prefectly with a conceptronic usb card. But you must set up the Base Station only with the default options. I mean that you can not hide the SSID, or make an access control with Airport Extreme. You only set up the default options and it works perfectly. When I try to place an access control or hide the network then it doesn´t work and wait an ip as you say in your post.
If you want to connect from Windows to the Base Station you need to close your firewall and no other cable into the Airport Extreme, only the cable that you are connecting to access the Base Station. And it will work.

Airport extreme won't work with usb drive

I bought a USB hard drive and formated OSX extended journaled on my MBP. I plug it into my Airport Extreme and the AE will not recognize that a drive has been connected? If I plug it back into my MBP there is no problem.. it works.. but the AE does not recognize its existance.
I've seen many others online who've had the same problem... some have said plugging a powered USB hub into the AE and then adding your drive to the hub works.. but this seems like a rediculous work-around.
Does anyone know WHY this is happening? Very frustrated that the Airport Extreme does not JUST WORK.
Tim

We understand that the drive works if you plug it into your Mac.
Please list each and every step that you are performing when you now attempt to connect the drive to the AirPort Extreme.
Where are you expecting to "see" the drive on your Mac?

Airport Extreme won't work with non apple products?

this is a recent problem after years on working ok.

You have not given us enough info to say anything. you haven't asked a question.
AE work fine as AP with non-apple clients.
I have multiple phones and wireless devices from numerous brands working with AE and TC.
What you might find is that naming of the AE has become more of a problem.. so you need to use SMB naming.. ie short, no spaces and pure alphanumeric, for the AE itself and the wireless SSID.
You might also find the latest firmware upgrade did nobody any good. If your AE is the flat one, go back to 7.6.1 which IMHO works better.
If your AE is old it could be just faulty.. it might need replacement.
If you want to do things like wireless extend, then there are huge issues with mixing apple and non-apple wireless routers.. but that is not new.. it has been an issues since Apple routers came out.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

Will my airport extreme 2nd generation work with docsis 3.0 cable modems?

Will my airport extreme 2nd Gen work with docsis 3.0 cable modems?

RRoger, everything is working fine.
So, what is the actual problem here? You are now wondering if the Vonage can handle the speed from the modem? Is that the "problem" after all this discussion?
now I am wondering if my current setup will allow me to get docsis 3.0 speeds.
What speed is your Internet provider delivering to you?
The AirPort Express uses 100 Mbps Ethernet ports, so it will handle up to 100 Mbps. We have already told you that.
Vonage likely does the same. The answer is almost certainly "yes" .......both the Vonage and AirPort will handle the speed from the modem.
If you want to double check this, please provide the model number of the Vonage, and we will try to look up the specifications for the device. If you have documentation there with specifications for the Vonage device, check to see if the Ethernet ports are listed as 10/100. This is standard with almost all devices, with some of them handling even higher speeds 10/100/1000.
Chances are, your network will handle a lot more speed than your service provider is supplying to you. So, the "choke" point on your network may very well be your service provider and modem......not the Vonage and AirPort.

Airport Extreme won't connect with my cable modem (Time Warner)

OK, I'm tired of staring at a blinking amber light. I'm reaching out to anyone out there who's had this problem. I've got everything connected right, the software loaded, the connections set on my laptop (Macbok Pro). But still my Airport Extreme won't connect to the Internet. I've tried different cables, rebooting both my modem and my Airport. For the record, I've had a Mac IT guy from my advertising agency come by my house and make sure that everything's installed and hooked up right. But it still keeps saying that my IP address is invalid, even though I can connect (wired) using the modem.
I suspect I'll just have to take it to the Genius Bar or something. But anybody got any ideas? I really want to join the 'n' generation....
-neil

atotheb, Welcome to the discussion area!
Did you power off the cable modem when switching the Ethernet connection from laptop to AirPort Extreme base station (AEBS)? This is usually required.

AirPort Express won't work with 7.0.2

Everything was fine til I bought a new Shuffle. It made me upgrade to 7.0.2, now my Airport Express won't work. I have firmware 6.2 and just uploaded all of the newest updates from apple.com for it (AX). The security is off on my network and the AX is connected with a green light. Still no option to choose my home stereo which is hooked up to the AX. HELP! I have spent all day trying to get this to work!!!!

My Airport Express when it is setup to extend my network while plugged into Ethernet will Create a network under settings
This is the correct setting to "extend" the network using an Ethernet connection. Technically, this is called a "roaming" network.
If I change this to Extend A Network it doesn't work properly.
This is because "Extend a wireless network" is used only when AirPort devices communicate with each other using wireless only......not Ethernet.
It would help if Apple used settings like "Extend a network using Ethernet" and "Extend a network using wireless only".....but they don't.
The AirPort Extreme will need to be configured as the main router if you want it to provide a Guest Network. It cannot do this if it is configured in Bridge Mode.

Older model Airport Express won't work with Mountain Lion Airport Utility

just upgraded to Mountain Lion and noticed that of my network of three airport expresses connected to various stereo speaker systems throughout the house, one of the older models won't work with the supplied version of Airport Utility (v 6.1). Here is the message it gives in the utility when I attempt to select this particular Airport Express:
"This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support."
Well, I go to download v 5.6 and none of the versions available will install on Mountain Lion! (even the version for Lion) Catch 22.
Any resolution to this (other than having to go out and buy a newer version Airport Express)?
Michael

Learn how to install AirPort Utility 5.6 on Mountain Lion here:
http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html

Airport Extreme no longer working with DSL

I have a Westell B90 DSL modem connected via ethernet to my Airport Extreme (using DHCP) and the two have happily co-existed for four years. About two days ago, it stopped working. It seems the AE can't get an IP address from the modem. The modem still assigns an IP address and works when connected directly to my Macbook Pro (that's how I am connected now). I also have an Airport Express that I use for music and signal relay. I tried to use it as the base station - that also failed to get an IP address. Help!
thanks

Thanks. I was suspicious of Verizon, but I spent an hour on the phone with them yesterday and they swore it was not their fault. Anyway...
The modem is not acting as a router as far as I know. It is a fairly simple box with just a power plug, phone line jack, usb jack (unused) and the ethernet that connects to the AE. The AE is currently set to distribute IP addresses using DHCP and NAT. We have four laptops in the family and I need them all to work. We live out in the country, so there is no need to be secure.
Thanks again.

Airport extreme won't work without router/switch

Hi all,
I'm a bit dumbfounded here and am hoping you can give me some answers. I've been having connectivity issues, specifically with random pages not loading while on wifi (all devices). They work just fine on my iPhone through LTE so I decided to try and isolate the issue to what hardware was causing my issues.
Previous setup:
Cisco DPQ3212 VOIP modem -> wired to legrand 10/100 router/switch (wired only) -> wired to Airport Extreme -> Airport Express (set to extend range).
I decided to try and eliminate the router/switch and start from scratch using only the modem and Extreme since that's the simplest setup.
I reset the Extreme to factory settings and unplugged it. Then I turned off the Modem (pulled power, etc.). I let both sit for a while to forget anything they may have been remembering. I then connected the ethernet, plugged in the modem, waited for it to get situated, and then plugged in the Extreme. Setup went fine, but I got 'no internet' and 'no dns' errors. Those went away randomly but the ip address I got was 169.xxx... so something was obviously was amiss.
I decided to go even simpler. Connected iMac directly to modem, reset the modem and voila, I had working internet. Thinking I did something wrong, I reset everything again and tried the Extreme setup. Same issue with connectivity. No internet and a bad IP. Tried the same thing with the Express and got the same errors, etc. Tried switching DHCP & Nat, Bridge Mode, you name it, nothing seemed to work. Airport utility shows green for the Airport but amber for the internet.
So I gave up. I connected the wired router/switch back up, reset everything, and it works again without a hiccup.
Summary:
1. Internet works when modem is connected directly to iMac.
2. Internet works fine connected wirelessly through Extreme (or Express) wired to the router/switch wired to modem.
3. Internet will NOT work when modem connected directly to Extreme or Express, despite factory resets.
So help me out... how can this possibly be happening????

Sorry for the super slow response. Shortly after posting the question my wife had a baby so I've been a bit preoccupied!
I'm using the following:
Airport Extreme: 5th Generation A1408 (version 7.6.4)
Airport Express: Current generation A1392 (version 7.6.4)
(if it matters) Legrand 10/100 4 port Router/Switch (http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CB8QFjAA&url =http%3A%2F%2Fwww.legrand.us%2F~%2Fmedia%2FE0E9D84B8E4E4F0EAF6DE2577C23AD7F.ashx &ei=x0rEU8aMHcnjoAT3qYCgBw&usg=AFQjCNGDfOvPP4Dd9k1Xx6FVDkNJi0DOrw&bvm=bv.7081008 1,d.cGU)
I don't have access to a plain switch or crossover cable unfortunately.
And yep, I'm using the WAN port. I get a green light every once in a while, but it really just doesn't work unless I add the other router back in there.
I have been taking the battery out and letting it rest for 30 mins each time.
FWIW, I'm doing all of this due to webpages not loading correctly. I did a trace route to discussions.apple.com and the results show something is obviously amiss. Here's what it says:
traceroute discussions.apple.com
traceroute to e4233.a.akamaiedge.net (184.84.157.54), 64 hops max, 52 byte packets
1 192.168.40.254 (192.168.40.254) 6.983 ms 1.503 ms 4.270 ms
2 * * *
3 24-234-16-181.ptp.lvcm.net (24.234.16.181) 18.210 ms 17.244 ms 15.563 ms
4 24-234-6-81.ptp.lvcm.net (24.234.6.81) 19.638 ms 22.093 ms 11.523 ms
5 24-234-6-254.ptp.lvcm.net (24.234.6.254) 12.806 ms 11.504 ms 10.715 ms
6 langbprj02-ae2.rd.la.cox.net (68.1.1.19) 35.497 ms 30.201 ms 29.679 ms
7 216.156.65.201.ptr.us.xo.net (216.156.65.201) 37.353 ms
216.156.65.25.ptr.us.xo.net (216.156.65.25) 21.546 ms 21.418 ms
8 * * *
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I gave up at this point since there's a clear issue.
Thanks in advance for the help!

Airport Extreme ethernet not working with Windows XP

Windows XP no longer connects to the Internet via the Airport Extreme ethernet port. XP says the cable isn't plugged in but when I connect XP directly to the DSL modem it works fine. When I connect my MacBook Pro to the Internet through the Airport Extreme ethernet port it works fine. (I'm sure it's connected by ethernet because I do +sudo ifconfig en1 down+.) I can't figure it out. I'm relatively certain Airport Extreme is blocking XP from connecting via ethernet but I'm not certain. It worked without a glitch for about two years. Lightning fried my old DSL modem and ever since I got the new one, XP "can't see" Airport Extreme, but will connect directly to the DSL modem and the net without a hitch. Any insight will be much appreciated.

I'm not sure why your PC is not able to connect to the AirPort Extreme Base Station's (AEBS) Ethernet port, but it is likely the lightning strike may have something to do with it. I'm also a bit surprised you're were able to run the "sudo ifconfig" command under Windows.
To rule out general communications issues between the modem and the AEBS, I suggest that you try a complete power recycle of all your network components as follows ...
Try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
Modem/Router Power Recycling - Quick
o Power-off the modem, AEBS, & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the AEBS; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the modem, AEBS, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
o Power-on the AEBS; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

Does Airport Extreme (latest version) work with Netgear DM111P

Does anyone know - will the latest Airport Extreme work with a Netgear DM111P?
If so, great. If not, what is the recommend modem to go for?
Many thanks in advance.
Matt

So, all I need to do is to disable wireless on my BT Home Hub?
Not necessarily. You could run two separate wireless networks, dedicating one to 802.11b/g clients (BT) & another to 802.11n clients (AEBSn). With the AEBSn bridged, clients on either network can still "see" each other for sharing.
How easy is it to set up a bridge on Airport Extreme?
Very; you would just need to use the AirPort Utility to make, at least, as single setting change to do so. (ref: Connection Sharing = Off (Bridge Mode))
And also, will using my BT Home Hub instead of say a Netgear Modem slow my overall internet connection / wireless speed down?
Your Internet connection speed is not controlled by the modem. Instead, it controlled by your ISP and affected by the current Internet traffic conditions. However; the router does affect the local network speeds.
Happy New Year!

Airport Extreme won't work with modem.

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