Airport extreme wont connect to modem

Hello just recieved my airport extreme all devices read network but amber light keeps flashing so it says no dsl and internet connection reset both modem and airport still flashinfg amber light any help woud be appreciated

Try another Ethernet cable? There really shouldn't be anything more to it than that. Make sure you are using its WAN port to connect to your modem.

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Airport Extreme wont connect to the internet

I recently had to shut down my AE Base station. When I went to reconnect, I was no longer connected to the internet. I have tried everything I can think of from shutting the whole thing down, to full factory reset, but for some reason it will not work. I can see and connect to the airport itself, the Cable internet works (I am connected by the ethernet cable to write this), but I cannot connect through the AE. Also, I can connect to the airport through the Airport Utility, but the Airport Setup Assistant tells me I do not have the correct hardware installed??? Can anyone give me some steps to follow that might help me to work through the problem?
I have a cable modem connected to Virgin Media (which is definitely working)
The Cable modem is connected via cable to the WAN port as it has always been.
nothing else is connected to the set up, although before reset I also had an Airport express connected as a slave, elsewhere in the house. I have tried to use this directly instead of the Airport Extreme but with no luck.....
Finally, I have no firewalls
Many thanks for any help

Welcome to the discussions!
If you haven't already done so, try a full modem reset as follows:
Push the reset button on the modem and then power the modem down
Pull the battery from the modem if it is easily accessible
Power down the rest of your network....all devices
Wait 30 minutes
Make sure that the modem is connected to the WAN (circle of dots) port on the AirPort Extreme
Power up the modem first and let it run 4-5 minutes by itself
Then power up the AirPort Extreme the same way
Power up each of your other devices one at a time, waiting a few minutes before you start the next device.
Please post on your results.

Airport Extreme wont connect too my router

Airport extreme dosent connect to my router via my ethernet cable, i just get a orange flashing light. Do i need to configure my router?

The ulitity program need to be updated after downloading its all sweet now. I just have too FAT 32 my External HDD and it will be fully operational

Airport extreme wont connect to a website

hi i have a problem with my airport extreme, i love it to bits but this week as i was updating my website it decided to go screwy. it connects to the internet fine except for one site....my website, i know the site is live as ive asked people to check it and its ok, when i take out my extreme and connect either thru my airport express or direct to the cable modem its fine and loads the site as normal.
ive looked on the discussions for an answer and most point to a dns addressing issue ive worked my way through the kb article, but to no avail nothing works, tried hard and soft reset, downgraded the firmware upgraded the firmware, left it powered off for 12 hrs, left it powered on for 12 hours etc etc but it still wont load my site, im pulling my hair out here can any one help.
one thing i did notice even though its set up to pull the dns info automatically the subnet mask was set to 255.255.252.0, where usually its 255.255.255.0, set this up manually to the 255 number restarted but its still a no go.
any help would be appreciated or if anyone knows of a way to factory, factory reset the airport so i can just start from scratch as im not sure wether for what ever reason some residule info is being cached or kept in a log or something in the airport that is causing a factory reset to no fully reset it.
hope some one can help.

never found a soloution after a week of trying, finally i rang apple support number after 20 minutes they told me that they were going to have to charge me for phone support or that i could make an appointment with the genius bar, i dont have the money to waste on phone support, especially since im pretty sure i tried everything to fix it.
so i relented said no and made an appointment with the genius bar. two days later on my birthday took the drive upto birmingham, armed with all my information of what had happened and what i had done to fix it, 2 minutes into my conversation with the genius, he said no problem take it to the cash desk and theyll swap it, and they did. i couldnt have asked for a better response and this experience has restored my faith in apple products. im sending this reply using my new extreme and my website www.build34.com works again.
so my advice dont spend time trying to fix it, dont ring tech support, just make an appointment with the genius bar. oh yeah at the same time i took my macbook back as the battery was pretty much toast (gen 1 every problem under the sun happened) they swapped the battery as well, god bless apple, their customer support is A-1, and i had 2 of the best birthday presents ever.

Macbook2.1, OS 10.4.8, Airport Extreme wont connect to Actiontec GT701-WG

I can't get my macbook to connect to Qwest-DSL wireless gateway modem (Actiontec GT701-WG). A Dell laptop connects without any problems. I've tried a number of things: WEP, no WEP, Access lists. I've recycled the Actiontec, rebooted the macbook, etc. No luck.
Airport sees the network but when trying to connect I get "There was an error joining the Airport network Home". When running Network Diagnostics I do get something in /var/log/system.log:
/System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport:Error:W irelessAssociate2() = 88001006 for network Home
I've been through both Qwest and Apple support and they are pointing fingers at each other. Any ideas out there?
Thanks
Macbook2,1 Mac OS X (10.4.8)

Let's double-check both your Actiontec & AirPort settings.
For the Actiontec:
Wireless Settings
- Wireless: On
- ESSID: ACTIONTEC
- Channel: 1
- Security: Off
Wireless MAC Authentication
- Enable Access List: unchecked
LAN IP Address
- Device IP Address: 192.168.0.1
- Device LAN Netmask: 255.255.255.0
DHCP Server
- On (enabled)
- Beginning IP Address: 192.168.0.2
- Ending IP Address: 192.168.0.254
- SubnetMask: 255.255.255.0
- DNS: Dynamic (enabled)
Services Blocking
- All options should be blank.
Website Blocking
- All options should be blank.
NAT (Network Address Translation)
- On (enabled)
...and for the Mac's AirPort Extreme Card:
System Preferences > Network > Show > Network Port Configurations
- Verify that an AirPort option exists. If it does not, click "New" to create one. - Verify that AirPort is "On" (checked)
- Verify that AirPort is at the top of the list. If it isn't, you can drag it to the top.
Systems Preferences > Network > Show > AirPort
AirPort tab
- By default, join: Automatic
TCP/IP tab
- Configure IPv4: Using DHCP
- Configure IPv6: Automatically
Proxies tab
- Configure Proxies: Manually
- Select a proxy server to configure: <All proxies should be unchecked unless you specifically require a proxy for Internet access.>
- Exclude simple hostnames (unchecked)
- Bypass proxy settings for these Hosts & Domains: <leave blank>
- Use Passive FTP Mode (PASV) (checked)
First try connecting your Mac directly, using an Ethernet cable, to one of the Actiontec's LAN ports. Can you access the Internet? If so, disconnect the Mac from the Actiontec, and try again wirelessly. Can you still connect?

Airport extreme wont connect

i reinstalled my OS on the laptop [windows xp]
btw all was woking fine prior to the OS reinstall
the internal wireless sees the networks, but it wont connect.
running diagnostics all passes up to the association tests, that fails.
Dell run thru a series of downloads, etc trying to find the problem, but no luck.
i casn use dell pay service to try to solve the problem, but thats my last resort, because i dont know if it a software, apple, or cable issue.
any suggestions?

Hello NYGramps. Welcome to the Apple Discussions!
I assume that your Dell laptop can access the Internet when connected directly to the 802.11n AirPort Extreme Base Station (AEBSn) by Ethernet ... correct?
If so, can the laptop "see" and access other wireless network and just not the one provided by your AEBSn?

Ibook G4 airport extreme wont connect to WPA2 personal need help

ok so I just reformatted my brother I-book G4 and started with a clean slate, 10.3.9 OSX I am trying to connect the airport extreme that is in the computer to the linksys network I have set up. I have a Imac with an intel processor and a powerbook g4 titainium the Imac is using the internal wireless that it came with and the powerbook is using a linksys wireless card through the slot on the side.
I am using WPA2 personal on the network and both of these computers connect just fine through the password. the I book will not allow me to even bring up WPA2 personal as an option. it recognizes the network and I can click it but will not except the password because the only option is WEP of different types. how do I get around this and get it on the network?
I bought a external USB wireless card for it but it wont even recognize that either.
also the computer will not boot up with the airport card taken out of the computer which I found very odd. what is up with that?

Copied from apple's support:
To set up a WPA2 Personal network:
1. Open AirPort Utility, located in the Utilities folder in the Applications folder on a Mac, and in Start > All Programs > AirPort on a computer using Windows.
2. Select your base station, and then choose Manual Setup from the Base Station menu. Enter the base station password if necessary.
3. Click AirPort in the toolbar, and then click Wireless.
4. Choose WPA/WPA2 Personal from the Wireless Security pop-up menu if you want computers compatible with WPA and WPA2 to join your network. Choose WPA2 Personal if you want only computers compatible with WPA2 to join your network.
5. Enter an ASCII password of 8 to 63 ASCII characters.

Airport extreme wont connect to my d-link DI-624 router--WHY!?!?

OK-- i have a d-link DI-624 wireless router hooked up to my ethernet router on my imac g4/ 800mhz gooseneck. i have a mac book pro with airport extreme-- when i set up a closed network with WEP i could log in the password, get a strong signal and connect via the airport card but when i tried to open safari, it said i wasn't connected to the internet. when i made it an open network, no problem. why can i join the closed network, get a signal, but not connect to the internet.
i tried the network setup assistant but no luck. any ideas? i am new to wireless routers so any suggestions as to why this is happening and how to solve would be greatly appreciated!

...when i set up a closed
network...
Don't do that. Disabling the broadcast of the SSID
(network name) may make you feel secure but it is a
false sense of security. The network name is still
broadcast and easily detected.
Why do you have 2 routers? Why not replace your
"ethernet router" with the DI-624? It will support
both Ethernet and wireless clients.
So are you saying I should just leave the network open? I don't mind sharing my wi-fi connection but I want my computers to be secure. I set it up to have WEP so I could share with friends. I still don't understand why my airport card in my macbook pro will pick up the open network but not the closed (even though i can log the WEP and it shows maximum signal strength).
Will the settings on OS X Tiger's firewall be the most effective or do i need to configure the wireless router's firewall as well?
I am a newbie to wireless routers and to answer your question about two routers, I was following what the directions from the DI-624 manual said to do. What you are saying makes total sense in that respect.
imac g4 800mhz Mac OS X (10.4.8) 768mb RAM

Airport extreme wont connect to computer it was setup on

I setup the base station on my girlfriends computer, IBM thinkpad t42, with a WPA/WPA2 personal password. I can connect to the router through my computer using a wireless card but she cannot. It constantly says aquiring network address but never connects. the airport utility doesnt recognize the router on her computer either after the password is entered. she can connect to it when the router has no password attached. what can I do?

What do you mean "wont connect"?

My new airport extrem wont connect with my time warner cable modem

My new aiport extrem wontconnect tomy time warner cable modem

Have you power cycled the modem for long enough to deregister the previous client/router MAC address.. it can take 20min or longer off time. If the cable modem is also a router then the AE has to be in bridge mode.
Sometimes there are connection issues.. modem to WAN port of the AE..
Exactly what modem do you have?
Are the connectivity lights on when you plug in ethernet?

BRAND NEW Airport Extreme Wont Connect to Internet

I'm trying to set up my AEBS and I run the wizard and everything checks out ok, then when the router restarts it says that I do not have a valid IP address and that it is looking for my PPPoE host.
I connect directly to my DSL modem via the Ethernet cable that WAS in my WAN port and it works fine, so I know my modem is fine.
Any suggestions?

Try changing from PPoE to "Ethernet" set Configure IPv4 to "DHCP"
This is done in AirPort Utility (manual setup)>Internet
Powerbook G4, MacBook Pro, Mac G5, Mac G4, Mac Mini Mac OS X (10.4.8)

Macbook2.1, OS 10.4.8, Airport Extreme wont connect to Zyxel 660HW router

I recently bought a new MacBook to give the old apple a chance and see what all the commotion was about. All worked fine until I tried to connect it wirelessly to my ADSL modem and router, a Zyxel 660HW (on a Windows XP Network).
I have tried both without encryption, with WEP and with WPA PSK (TKIP, which I prefer). I have next to the Mac a Dell Latitude D600 which have been able to connect flawlessly on all connection attempts where the Mac have failed miserably (I have also tried an HP nc6000 without problems).
I have tried different channels (1, 3, 4, 5, 11), I have tried with the wireless router both visible and non-visible. I have read these help pages and tried most of what experienced people have tried in the faqs. I have also enabled/disabled MAC adressing in the router, but no help for the MacBook. At least I know locking out computer addresses works now...
When I use the ethernet connection it works like a charm. I can also connect to other wireless routers in my vicinity with no encryption on.
Needless to say, the apple support directs me to the router support and the router supports believes it is an encryption protocol problem with the apple computer as the Dell works fine (I would agree with the router support girl, if she had not started the conversation by claiming they have no support for MacOSX, even though this is clearly stated in the accompanying router documentation. When I pointed this out, she sounded surprised. Hmm.).
Anyway, anyone has a similar setup and managed to get it operational, I'd appreciate if you'd give me a hint on the magical touch to get this working? I have wasted good enough 3 days reading the FAQs and the support, and idling on the phone to the support (incl. Apple support line disco'ing me 2 times in the middle of me explaining my errand).
Working with telecommunications I am rather blasé about software incompatibility issues, but if Gates can get it right, anyone can.

Sorry, i don't have a solution for you, but i do have the same problem. Same OS and same wireless router. Working fine on a XP box, but can't access the WiFi on my powerbook. I'm travelling at the moment and have been able to connect to lots of different wireless networks after updating to 10.4.8, it's only the Zyxel box that's been causing trouble so far. Someone recommended downgrading to 10.4.7, but i haven't been able to try that yet.
Maybe it's a swedish thing? (i'm running the english OS though...)
Let us know if you get it to work!
Cheers
Jorgen

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. Any suggestions?

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?

Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule

Should I disable the wireless capabilities of my Bigpond modem/router when Airport Extreme is connected?

Should I disable the wireless capabilities of my Bigpond modem/router when Airport Extreme is connected? I'm told that it's better to only use the WiFi capabilities of the Extreme and leave the Bigpond to feed to the extreme.

No, bridge mode would not be the correct setting for this.
Instead, look for a "wireless settings" tab or page that will provide the option to turn off or disable the wireless radio of the BigPond router.
If you are still having difficulty, it would be a good idea to post your question on a BigPond support forum or contact your Internet Service Provider.
Contact Technical Support - BigPond

How to set up Airport Extreme with Charter ARRIS Modem TM902A for the first time for WIRELESS.

How to set up Airport Extreme with Charter ARRIS Modem TM902A for the first time for WIRELESS.
When Charter Tech goes to your site, have them connect the modem up, but do not connect the modem to your iMAC or MacBook Pro. What you want to do is connect the Airport Extreme to the iMac or MacBook Pro first with the Ethernet Cable. You have to do this to configure via Airport Utility to set up the Base Station Name & Base Station Password.
You will then create/configure a Wireless Network, create your Wireless Password that will be entered on each of your Devices, example, Apple Tv, your iPhone, etc., you want to allow access to your Wireless Network you are creating.
Wireless Security will be -> WPA/WPA2 personal or just WPA2
Enter the Wireless Password you want
Verify the Wireless Password (enter it again)
After it is created you will see it on the Airport Utility window with the name you created for it and to the left, will be a Dot (circle that will be yellow).
Next you then want to unplug the power to the Airport Extreme, and then take the end of the Ethernet cable you unplugged from the iMac or Lap top MacBook Pro and connect it to the back of the Modem.
Next unplug the power cord from the modem and wait about 5 minutes, then plug the power back into the Arris Modem and wait until all lights come back on the modem wait
about 5 minutes, then plug the power cord back to the Airport Extreme and you will see it the light blinking yellow. Wait about 5 to 10 minutes, during this time Restart you IMAC or MacBook Pro, and once it is back up click on the Airport Utility and you should see on the Airport Utility screen.
For INTERNET to the left the light should be green and you should see the Airport Extreme also appear and the light to the left on the screen should also be green. If they are, you then should be able to click on the Wireless Symbol on top of bar of the screen and click to select the Wireless Network Name you created.
If you Do Not See the light (Icon) next to INTERNET turn Green, or if you see the Internet Light Green, but the Light (Icon) next to the Airport Extreme is yellow, unplug the power again to the modem and unplug the power again to the Airport extreme and wait about 15 minutes or up to 30 minutes. Then plug the power cord back to the modem wait till all the lights light up then, plug the power cord back into the Airport Extreme and Restart your iMAC or MacBook Pro.
The Airport Extreme light should change from yellow to green. Open up the Airport Utility to see what the indicators are showing they should both be green. Again select Wireless network you created under the Wireless Icon on the top right of the screen. Open Safari and see if you are able to Route to a web page or the apple site should appear.
WHAT TO DO IF YOUR AIRPORT EXTREME WAS PREVIOUSLY SET UP FOR USE WITH ANOTHER CARRIERS ROUTER OR MODEM.
NOTE: If you already had your Airport Extreme connected for example, I previously had ATT Uverse and the Airport Extreme was connected to the Wireless Router Model 3801HGV, I disabled the Uverse Wireless and used the Airport Extreme for the Wireless signal in bridge mode, as the Airport extreme Signal is much stronger than the Uverse router, and I was able to obtain a Wireless signal with the Airport Extreme way much better with no signal loss which was very very frustrating with the Uverse router.
Anyhow if you had it hooked up like this, now that you will be using it with the Charter ARRIS Modem TM902A, you will need to reset the Airport Extreme to clear out the old data it has in memory, with the previous set up otherwise it will not work. Trust me I spent 6 hours trying to make it work reading all Apple Support Community questions and answers relating to this type issue/problem others have been having trying to get their set up working. I tried all the tips, and I finally decided just to see if by chance I would be able to connect with someone with Charter Tech support who might be familiar with Apple to be able to assist me and by luck I did. He told me why it was not working and was all due the previous configuration with the ATT Uverse router was still in memory with the Airport Extreme. Finally it was 10:30 PM when I decided to call Charter Tech Support and I had been working on this since 3:00 pm pacific. I did not call them earlier as all the post I read said they never received any good help from Charter. After calling them I finished up by 11:00 PM and was able to finally connect Apple Tv, iMac, iPhones and Macbook Pro. We love our Apple Product and Happy all is connected with the new
Internet Provider Charter. I must say the speed is way way much better than it ever was with AT&T Uverse.
THIS IS WHAT YOU WILL NEED TO DO:
First you will need to unplug the Airport Extreme, then by taking the tip of a pen or paper clip end you need to push the reset button on the back of the Airport Extreme and hold it
down and at the same time plug the power cord back into the Airport Extreme count to 5 or 10 then release the reset button. Then once he light in front of the Airport Extreme stops blinking you need to plug the Ethernet cable from the Airport Extreme to your iMAC or Macbook Pro, and restart which ever one you have, then open the Airport Utility once it is back up. If you see airport extreme pop up with the old network name or it shows and yellow triangle click on the Airport Extreme ICON it will not let you configure it but will ask if you want to get rid of it or remove and just do it. Then Again restart your iMAC or MacBook Pro, open up Airport Utility again, and on the top left you should see under “Other Airport Base Stations” the MAC ID for the Airport Extreme.
You will then create/configure a Wireless Network, create your Wireless Password that will be entered on each of your Devices, example, Apple TV, your iPhone, etc., you want to allow access to your Wireless Network you are creating.
Wireless Security will be -> WPA/WPA2 personal or just WPA2
Enter the Wireless Password you want
Verify the Wireless Password (enter it again)
After it is created you will see it on the Airport Utility window with the name you created for it and to the left, will be a Dot (circle that will be yellow).
Next you then want to unplug the power to the Airport Extreme, and then take the end of the Ethernet cable you unplugged from the iMac or Lap top MacBook Pro and connect it to the back of the Modem.
Next unplug the power cord from the modem and wait about 5 minutes, then plug the power back into the Arris Modem and wait until all lights come back on the modem wait
about 5 minutes, then plug the power cord back to the Airport Extreme and you will see it the light blinking yellow. Wait about 5 to 10 minutes, during this time Restart you IMAC or MacBook Pro, and once it is back up click on the Airport Utility and you should see on the Airport Utility screen.
For INTERNET to the left the light should be green and you should see the Airport Extreme also appear and the light to the left on the screen should also be green. If they are, you then should be able to click on the Wireless Symbol on top of bar of the screen and click to select the Wireless Network Name you created.
If you Do Not See the light (Icon) next to INTERNET turn Green, or if you see the Internet Light Green, but the Light (Icon) next to the Airport Extreme is yellow, unplug the power again to the modem and unplug the power again to the Airport extreme and wait about 15 minutes or up to 30 minutes. Then plug the power cord back to the modem wait till all the lights light up then, plug the power cord back into the Airport Extreme and Restart your iMAC or MacBook Pro.
The Airport Extreme light should change from yellow to green. Open up the Airport Utility to see what the indicators are showing they should both be green. Again select Wireless network you created under the Wireless Icon on the top right of the screen. Open Safari and see if you are able to Route to a web page or the apple site should appear.

I just got a Charter Modem. Model TM822. While I was moving, my Airport Extreme was still at my old place.
I have a Linksys WRT320N I used for the initial Charter setup.
I can get my Airport to work here, but the Internet light on the Modem flashes Yellow.
Hasn't caused any issues so far but one thing I did notice.
On the Linksys there were 3 DNS servers listed.
The Airport Extreme only lists 2 and i don't see where I could add another, only change whats already there.
I tried everything above, but light on modem still flashes yellow.
I have the technicians cell phone. Told me "that shouldn't be" and gave the same advice listed above.
I'll break down and call Charter one day, see if it's on their end. NSA tracking may need a reset LMAO.

Airport extreme wont connect to modem

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