Airport Extreme5th gen will lose all connection weekly

I purchased my 1st airport extreme in oct and I started having issues with the router losing all connection weekly. The only way to get it working again is to do a hard reset. I returned it and had it replaced at the local apple store and I am now having the exact same issue. I got my replacement unit and installed it at 8 pm last weds night and this evening it went out again so i know it must not be the modem but what can it be? I do have a gigabit netgear switch connected but that it. Thanks in advance for the help

Correct.. no files are lost in resets..
Plug the TC straight into the computer by ethernet.. use a LAN port of the TC. <-->
Factory reset.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Factory reset Gen 5
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.
When it comes backup the TC will have an IP of 10.0.1.1 and the computer will be 10.0.1.2
You can access all your files on the TC.. with very minimal setup.. but Mavericks can be a right royal pain.
If the disk doesn't show up in Finder.. manually mount it.
Go, Connect to Server..
AFP://10.0.1.1 and when the computer finds the resource it will ask for a password.. type in public unless you changed it.
You should now be able to access the files.
I recommend if you have important stuff on the TC you do not want to lose.. get a USB (or faster) drive today.. plug it into the computer and make a backup.. the TC is not adequate as a NAS or file server as it has no ability to either backup itself or even have TM back it up.

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HT1386 When I connect my iPod to my computer and try to sync Apps from my computer to the iPod, a warning comes up saying that I will lose all my existing Apps. Please help

I have got a new computer and i can no longer do a full sync. Apple always tells me I will lose all my exisiting Apps if I do a new sync. I prefer to purchase Apps on my computer over my iPod because of the smaller iPod. The new computer is recognized by Apple as an allowable new PC.
But this Sync warning is a pain. Plus, when i view my iPod's App icons on my copmputer, I can no longer drag and move them. I have the latest version of iTunes installed. Thank you for your help

Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your device manually before syncing, you can restore it from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your iPod for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
As for your second problem, see if restrictions for app installation and deleting apps are active in Settings/General/Restrictions. If yes, allow to install and delete app again.
Don't forget to authorize your PC in iTunes:
About iTunes Store authorization and deauthorization
Message was edited by: Ingo2711

I haven't been on iTunes in awhile i downloaded the newest version and now when i sync i try to sync my iPhones library to iTunes Library and says i will lose all music on iPhones library

I havent been on iTunes and synced up on my laptop for a couple months so i get hooked up on wifi and download the newest version of iTunes and sync up to it and none of my songs are in the comp library.everytime i try to sync my iphones library to the itunes library it says i will lose all songs on iphone.so i'm trying to figure out what i need to do to get the library from my iphone to my itunes library on my laptop!!

Plug in your iPad and hit sync. It should transfer your purchases. Or go under the purchased option in iTunes store and download your purchases. Connecting the iPad is easier.

I am trying to update my ipad 2 and saying error with back up, if I continue I will lose all content. What do I do?

Does anybody know what I can do to update my ipad without losing all my data. I am trying to update my current version to the 5.1 version and it keeps giving a error message stating that "an error has occured with the back up and if I continue I will lose all content. Will I be able to get my stuff back such as games, music, aps, etc back after I finish or will they be lost forever. Can somebody please help me I am lost and not sure where to get support on this issue.
Thank you so much
Alicia

If you continue and you lose everything, you will be able to download most of the content again for free as long as you use the same Apple ID. You can read this about downloading past purchases.
http://support.apple.com/kb/HT2519
But before you continue and lose everything, try this.
Eject your iPad, quit iTunes and restart your computer. Then launch iTunes and go to Edit>Preferences>Devices. See if you have mutliple iPad backups showing in there. If you have multiple backups, delete all but one of them. Also check the box at the bottom that turns off auto sync .... Prevent iPods ......Click OK and Then quit iTunes.
Connect the iPad again and launch iTunes. Right click on your iPad name on the left side of iTunes and select backup. See if the iTunes will create a backup. If it does, after it finishes, click on the Summary Pane on the right and click on check for update. Try to update again.
If it all goes OK, after you update the iOS you can back to Edit>Preferences>Devices and turn on atuo sync again - assuming that is how you want to sync.

Good morning, I've try to update the software from my IPad, and suddenly I got the the message to conect to Itunes on the screen. I have conected to Itunes and it say I have to restore my Ipad in order to use ITunes and if I restore it I will lose all the

I've try to update the software of my IPad from my IPad. Suddenly I got the message to conect it to iTunes, so I have connected to ITunes and in order to use ITunes I need to restore the IPad and I will lose all thee data from my Ipad (pictures, music, etc).
My IPad is block now with the ITunes message on the screen and I can not get it off.
HELPPPPP, thank's

And there is no other way to do it? I can't believe I will lose all data.
I used to do all the software updates with the IPad not using ITunes.

After updating software on IPAD from computer says I have to reset IPAD to factory default and will lose all data???

After updading software on IPAD2 tells me I have to reset to factory default and will lose all data

Kinda.
Read the following in its entirty before doing anything.
Note that a "Restore" could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

I just updated my pages and now it won't load. This is on my iPad. The first version which has the latest version it can have 5.1 or something like that. I am trying to open a document and am worried that if I uninstall and reinstall I will lose all my do

I just updated my pages and now it won't load. This is on my iPad. The first version which has the latest version it can have 5.1 or something like that. I am trying to open a document and am worried that if I uninstall and reinstall I will lose all my documents

I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.

I did a backup on my iPod touch and it said it worked...but now it won't let me access anything and says "iTunes has detected an iPod in recovery mode. You must restore this IPod before it can be used." I will lose all my videos and pics if I do that

I did a backup on my iPod touch last night and it said it worked...I wanted to make sure my 1100 pictures and videos, mostly of my son, were safe since we rarely use the iPod touch anymore since we bought an iPad...I can't find them or I have no idea how to access them...I do not have a MAC...I have an HP computer with windows...
Now when I try to use my iTunes a message comes up that says my iPod is on recovery mode and has to do a restore to use my iTunes again...so when u click on that it states that pushing that button will restore my iPod touch to its factory settings...which means I will lose all my data...which I CANNOT do bc the videos of my son are some of his first words, first giggles, etc.
Now my iPod is stuck on a screen with a picture of a USB cord and an iTunes icon... and holding the power and push buttons down at the same time does nothing except bring up the apple icon for a moment and then it goes right back to the USB and iTunes icon
When I called Apple they said in order to talk to tech support I had to pay a fee of 19 dollars...which I think is kind of crap...I paid over 300 dollars for this and all I want is somebody to help me access my pics...I have done nothing wrong...this iPod was never dropped and never broke...I did the backup like I was supposed to and now I have an IPod touch that does nothing, and if my library of pics and videos are on my computer, I have no clue where or how to view them or back them up onto DVD....
I'm very upset and frustrated...please help!!!

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

My iCloud address on the iPad needs to be changed. If I press "delete account" it tells me I will lose all the content including pictures. How can I change it? I see other people have had the same problem

I have had to change my e mail address but I cannot work out how to amend it on my iCloud account. If I press "delete account" the box appears telling me that I will lose all content including photos if I continue. The box asking for a password keeps appearing but I just press cancel and continue.
I have not attempted to upgrade to iOS 7 until this problem is sorted. Can anyone help please?

If you mean that you created a new icloud account using a new email address as the primary address, then when changing to that account on a device, all data maintained by the old account will be deleted. I was not aware that photos are included. But as for photos, ALWAYS sync them to a computer for archiving, never rely on icloud as your only backup.
If you want to keep the contacts, etc. data from the old account, then go to Settings>icloud and turn off the services, one at a time. When doing so, you are given the choice to keep the data local or delete from the device. Later, when doing Delete Account and logging into the new account, your data will sync up to it.
If, on the other hand, your changed email address is just an alias in the existig icloud account, then there's no reason to delete the account as the alias is just another link to the same account.

I have logged in to my itunes account on a different computer and none of my purchased music is showing up. I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everythi

I have logged in to my itunes account on a different computer and none of my purchased music is showing up. I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. I have authorized this new computer so I don't know what the problem is. I can't get on my old computer with my itunes account because the computer is broken. Not sure what to do

"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.

I charged my iPod on my computer, and now iTunes gives me a message that I need to "restore" my iPod, but that if I "restore" it, I will lose all my settings. I don't even use itunes on my iPod. What can I do?

I only use my ipod touch for downloading audio books with Overdrive and do not use itunes on it. Today I charged my ipod on my mac, and my mac screen now tells me that itunes has detected that my ipod is in "recovery mode" and I need to "restore" my ipod, but the message warns that if I "restore" my ipod, I will lose all my settings and be back to factory settings. All that shows up on my ipod screen is the itunes logo and a charging cord. I would be so grateful for some help.

When in recovery mode you can't backup the iPod.
You will have to restore via iTunes. See:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I recently purchased songs from itunes via my pc and I dont know how to get them onto my iphone? When I click the sync button it says I will lose all the music currently on my iphone.. Help :(

I recently purchased songs from itunes via my pc and I dont know how to get them onto my iphone? When I click the sync button it says I will lose all the music currently on my iphone.. Help

If you're syncing with a different iTunes library than the one you previously synced with, then there is no way around it. You're gonna loose the old data. The only way round it would be to make sure that all the music files on your iPhone is also in your iTunes library. If you still have access to the computer with the old library, you could copy the files on to an external harddrive, and then import them into your new iTunes library.
If it is in fact the same library, then the music currently on your iphone, is also in your itunes library. Just make sure that the artists/albums/playlists, or whatever you sync contains these tracks, that you allready have on your phone and don't want deleted. What i do is, i create a playlist specifically for my iPhone, and i set it up to only sync with this playlist. Whenever i hear a track from my iTunes library or buy a new track that i want on my phone, i just drag it to this playlist and next time i synchronize, it's there without deleting anything else.

I just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i instal it or reinstall itunes i will lose all the music i've bought from itunes, what do i do?

HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?

Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want

Hi, I need to re-format my hard drive, as it has a virus, so will lose all my data including itunes. I therefore need to reinstall itunes - but if I do this will I lose all the music that I have bought? How do I reinstall music to the new itunes?

Hi, I need to re-format my hard drive, as it has a virus and is corrupted- so I will lose all my data including my itunes software. I guess I will need to reinstall itunes again - but if I do this will, I lose all the music that I have bought or imported into my library? How do I reinstall my library/playlists to the new itunes?
Thanks

Make a backup of your media and other important files.
Just to be safe, make a backup of your entire iTunes directory.
Restore computer or do whatever it is you need to do.
Restore your media and other important documents.
Install iTunes.
Try using search next time... this gets asked way too frequently.

I just plugged my iphone in to download some pix to my computer and my phone is now showing a plug with the itunes icon and its telling me I have to restore my phone and will lose all my data. *** is going on and how can I go back?

i just plugged my iphone in to download some pix to my computer and my phone is now showing a plug with the itunes icon and its telling me I have to restore my phone and will lose all my data. *** is going on and how can I go back?

"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.

Airport Extreme5th gen will lose all connection weekly

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