Airport is connected but my wireless devices can not?

Internet and cable had been down for 8 hours. The cable company had to send signals and 'pings' to reset modem, now our wireless devices can not connect?
Airport has green light and reports no problems. iPad keeps searching for service, pc can't connect?

Welcome!
Can you clarify what model iMacs you have? This forum is for the older G4 iMAcs with the articulated monitor and a hemispherical base. However, due to poor forum labeling, many people with newer iMacs are lured to this area. Reset procedures may vary with model so it's important we know which variant you have. Use "About the Mac" in the Apple menu to find your processor type--that should be enough for now.
Once you you figure out the processor type, append it to the equipment info in you profile, Example: it now says "iMac." If you find yours has a G5 processor, change it to read "iMac G5." That will save you a lot of keystrokes down the road.

Similar Messages

Internet Connection - Your Apple wireless device does not have a valid IP.

I just bought an Apple TimeCapsule and set it up normally, following instructions to my Arris cable network on the Videotron provider here in Quebec, Canada. The TimeCapsule did appear as a wireless device on my MacBook Pro (after updating the AirPort software from the provided CD - as was instructed). I went through the whole installation process to obtain at the end this error:
Internet Connection - Your Apple wireless device does not have a valid IP.
The only provided instructions were to check the cable and then contact your Internet provider. Well it seems clear to me that if I contact my provider and say that the internet connection works fine directly on my computer, also fine through my "normal" wireless router but not with my new TimeCapsule, I won't get much of a response.
After a lot of research, a friend indicated the solution in my case.
You have to really reset the cable modem to convince it to start giving out IPs again.
To do this:
1. Unplug your TimeCapsule (possibly you might have to reset to factory defaults - see the documentation)
2. Unplug your cable modem
3. Reset your cable modem by pressing the reset button with a pen (or something) for several seconds.
4. Plug your cable modem back in and let it reboot/restart - until the lights are back on.
5. Plug in your TimeCapsule
Everything should now work and you can restart your AirPort set-up on your Mac.
Good luck!

My ISP is AOL. The service is DSL via a broadband modem. Somewhere during the setup process there appears to be a communicatiosn issue between the Airport Extreme Base Station and the DSL modem. When I hook the DSL modem directly to my iMac I can connect to the internet without any issues.
I tried the factory reset and the DSL modem reboot process described in other posts and seemed very close to success...until the internet setup step. That is where this issue first presented itself.

Have done all the trouble shooting connection but my iPad still can not get wifi connection

i have done all the trouble shooting connection but mu iPAd still can not get wifi connection

Hi Jo,
Each router is a little different but here are the basics: login to the router using the administrator account, should have that info from the installer, and then you should find something like security settings, or it may be advanced security. There will be a setting to the effect of limiting access, or it may say allow Mac address authentication, or admit the Mac addresses in the table...if that is switched on, you can just switch it off and that will allow any wireless device to attach. If you want to keep it on, then you have to enter the Mac address for the device you want to use for access. In the case of the iPad, go to Settings > General > About > WiFi Address (another way of saying Mac address). Enter that very long sequence in the router's Mac address acceptance table and that should take care of things.
Using the Mac address does not change any of the email settings, just limits attaching to the router in the first place.
If you are already getting email, you must be attaching already so this should not be an issue. If you are having email issues, such as receive but not send, you may not have the outgoing server set correctly: Settings > Mail > Account > Outgoing server name (usually an SMTP server) and you may have to go to the advanced settings to enter the outgoing password (normally the same as the account/incoming password) and then check to see if SSL is ON or OFF...most common email services say to set to OFF.

Safari5.1.8 drops off line, but airport stays connected, but window says you are not connected to internet?

safari5.1.8 drops off line, but airport stays connected, but window says you are not connected to internet? then a couple minutes later it reconnects. I am on an AT&T wireless.

my mac G4 does not have any problem with this. suspect it is safari, airport never drop off or turn off, just safari

Airport card connected but safari not connected to internet

Running os 10.4.1 on IMAC g5 with airport card.
i am having some wireless network issues. when i try to connect to the linksys router that my airport card locates it tells me that i am connected to the network; but when i try to load a page in Safari it tells me that i am not connected to the internet. Internet Explorer gives me the same message.
i have been able to test my airport card by logging into another (neighbor's) network (just for testing). it received DHCP from that router and assigned a 198.162.x.x. IP address for my computer. i originally had the same issue as far as being connected but safari wouldnt open web pages. i manually plugged in DNS numbers 208.67.222.222 and 208.67.220.220 from OPEN DNS.com and Safari instantly loaded web pages.
when i try to do the same on the linksys network my airport card connects but Safari once again will not connect to the internet. I am receiving a DHCP IP address automatically from that router but cannot connect to the internet...
PLEASE HELP ME (it's driving me crazy!)

Oh man... since my last post (all of 15 minutes ago) my iMac now cannot connect to the network at all. The network status menu widget shows it as being connected (sometimes), but it can't actually connect to anything.
Just as an experiment, I turned off MAC address filtering on the base station. Didn't help.

I can connect to internet with my MBP through Airport Extreme, but my iOS devices can't. Please help.

I can connect to internet with my MBP through Airport Extreme, but my iOS devices can't. Please help.

GerleMan, Welcome to the discussion area!
There are two probably causes:
Your ISP is blocking the port used by Entourage to send mail and the ISP used by the other wireless networks is not.
OR
Your ISP doesn't like OS X's default MTU seting of 1500. If this were the case it should also affect any large file transfers you try to make from your Mac to the Internet.

Airport is connected to my wireless network, but can't connect to internet

I'm a first time mac user. Earlier today our power went out, and when it came back on, our wireless router reset. We currently have 4 computers that we connect to the internet; 2 of them are Macs, 2 of them are PCS. Both of the PCs are connected to the internet with no problems, but both of the macs refuse. I've run diagnostics on both computers, and it says it can't find an error. I've contacted my provider, and my internet service is not the problem.
It keeps saying that AirPort is connected to the wireless router (my wireless router), but cannot connect to the internet. I've been trying to fix this for over 3 hours now. I work nights, and need my computers for work, so as it sands i'm currently losing money over this Can anyone help please?

Welcome!
Can you clarify what model iMacs you have? This forum is for the older G4 iMAcs with the articulated monitor and a hemispherical base. However, due to poor forum labeling, many people with newer iMacs are lured to this area. Reset procedures may vary with model so it's important we know which variant you have. Use "About the Mac" in the Apple menu to find your processor type--that should be enough for now.
Once you you figure out the processor type, append it to the equipment info in you profile, Example: it now says "iMac." If you find yours has a G5 processor, change it to read "iMac G5." That will save you a lot of keystrokes down the road.

How many wireless devices can be connected at once to an airport extreme?

How many wireless devices can be connected to an airport extreem at one time? I have 4 iphones and 2 ipads, a goolge chrome and 4 wired devices.

Any AirPort Extreme produced since 2008 will support up to 50 wireless devices and 150+ wired devices simultaneously, so this should accommodate most users in most homes.

How can I get airport to connect automatically to wireless network?

I temporarily switched from a DSL internet provider to a cable provider, and then back to my old DSL Internet provider. My g5 iMac computer connects to the network through a wireless Belkin router.
Since I switched Internet providers, every time I turn on my computer, it no longer automatically connects into the wireless network. Instead, to connect I now have to manually select the network.
I'd really appreciate tips on automating this step. My kids use this computer and due to parental restrictions, they do not have rights to connect to the network.

Hi there,
Strictly speaking changing how the internet is coming into the wireless router should not affect the wireless and how machines connect to it, but however to get you out of a hole I would say create a new Location for your home and start again.
Basically,Disable your wireless first, then in your network settings there is a drop down box at the top of the panel where you can change and create new locations. Create a new one, then select it and click Apply. Now enable your airport and connect to the wireless, once that is done you should be good to go.
Hope that helps,
Callaghan001

How many wireless devices can connect to an Express which is wired and extending an Extreme network?

How many wireless devices can connect to an Express which is wired and extending an Extreme network?

That is great news I have A1392s. One more question...
If I have an Airport Extreme setup as a router and feeding internet from a modem/ I wire an express (A1392) and "create a wireless network" the airport utility puts the express into bridge mode automatically.
How many wireless clients can I connect simultaneously to the express?
How many wireless clients can I connect simultaneously to the extreme assuming I am using all 50 at the express?
In other words, Could I have 50 wireless clients connected to each device simultaneously giving me a total of 100 wireless clients?
Thans

Airport loses connection but still shows 4 full bars

I've got a strange problem I haven't been able to figure out myself.
On my MacBook Core Duo (original 2006) on 10.6.2, my airport loses connection with my wireless router (Linksys WRT54G) after 5-10 minutes of use. My airport still shows a full signal, but I lose all connection (I cannot even see the router itself when I navigate to its IP address in Safari - normally I get the web based configuration panel). If I turn off Airport and then turn it back on again, I get my connection back for another 5-10 minutes.
I am using WPA encryption.
I get this problem when my computer is far away from the router or very close.
I do not get this problem on our other computers - one Vista desktop and and two XP laptops.
I have no connection problems when I plug my modem directly to the MacBook via ethernet.
My only thought at this point: there are numerous (8-10) other 802.11x networks in my building. I've done my best to choose a free channel, but the best I can do is choose a channel only 1 channel away from others (i.e., choose 7 when others are on 6 and 8). I wonder if signal interference is an issue...but why would all my Windows machines have no problem?
I'm out of ideas at this point - I appreciate any help :)! Thanks!
Message was edited by: MBaker22

MBaker22
I am having the SAME exact problem with my Mac. I have a late 2008 white 13" MacBook and it's been upgraded to Snow Leopard and I'm running version 10.6.2. I am wondering if any Apple employees can assist us on this issue or tell us if the impending 10.6.3 upgrade will have a fix for this.
My Airport will be connected to my wireless network and be working fine. As MBaker22 says, after 5 minutes the connection seems fine, the IP is fine, the network is fine and the network works for other laptops and desktops in my house BUT I can't access the Internet. All of a sudden I have no ability to check for software updates, browse the web or do anything that connects to the Internet.
Some other strangeness. When I try to hit the IP of my wireless router in my web browser, it asks me for credentials and then just sits there saying Connecting to 192.168.1.1...
It also only says connecting to www.google.com or www.cnn.com or www.yahoo.com when Airport is behaving this way.
If I plug in my Ethernet cord to my Mac everything works just fine so this is an Airport issue and probably an issue with Snow Leopard? I'm not sure.
Anyway the REALLY weird thing is that I can ping some websites and not others in the terminal when Airport starts behaving this way. That might be because of caching but either way.
Here's a TCPDUMP of my connection on Airport (en1) using Google DNS 8.8.8.8 (but if I use my ISP DNS it still does this):
11:54:45.524180 ARP, Request who-has 192.168.1.104 tell 192.168.1.1, length 28
11:54:45.524269 ARP, Reply 192.168.1.104 is-at 00:22:41:f9:27:e7 (oui Unknown), length 28
11:55:14.273259 IP 192.168.1.104.50470 > iw-in-f103.1e100.net.https: Flags [F.], seq 1, ack 4294965572, win 65535, options [nop,nop,TS val 31991140 ecr 745959806,nop,nop,sack 1 {4294966990:0}], length 0
11:55:14.349839 IP iw-in-f103.1e100.net.https > 192.168.1.104.50470: Flags [R], seq 4200800152, win 0, length 0
11:55:14.648516 IP 192.168.1.104.59886 > google-public-dns-a.google.com.domain: 33436+ A? en.wikipedia.org. (34)
11:55:14.657939 IP 192.168.1.104.57695 > google-public-dns-a.google.com.domain: 47825+ AAAA? en.wikipedia.org. (34)
11:55:14.733680 IP google-public-dns-a.google.com.domain > 192.168.1.104.59886: 33436 3/0/0 CNAME rr.wikimedia.org., CNAME rr.pmtpa.wikimedia.org., A 208.80.152.2 (100)
11:55:14.737110 IP google-public-dns-a.google.com.domain > 192.168.1.104.57695: 47825 2/1/0 CNAME rr.wikimedia.org., CNAME rr.pmtpa.wikimedia.org. (135)
11:55:14.737165 IP 192.168.1.104 > google-public-dns-a.google.com: ICMP 192.168.1.104 udp port 57695 unreachable, length 36
11:55:14.821208 IP 192.168.1.104.50471 > rr.pmtpa.wikimedia.org.http: Flags [S], seq 3597359122, win 65535, options [mss 1460,nop,wscale 3,nop,nop,TS val 31991146 ecr 0,sackOK,eol], length 0
11:55:14.883842 IP rr.pmtpa.wikimedia.org.http > 192.168.1.104.50471: Flags [S.], seq 1708330874, ack 3597359123, win 5792, options [mss 1460,sackOK,TS val 2552235245 ecr 31991146,nop,wscale 9], length 0
11:55:14.883938 IP 192.168.1.104.50471 > rr.pmtpa.wikimedia.org.http: Flags [.], ack 1, win 65535, options [nop,nop,TS val 31991146 ecr 2552235245], length 0
11:55:14.884271 IP 192.168.1.104.50471 > rr.pmtpa.wikimedia.org.http: Flags [P.], seq 1:379, ack 1, win 65535, options [nop,nop,TS val 31991146 ecr 2552235245], length 378
11:55:14.945929 IP rr.pmtpa.wikimedia.org.http > 192.168.1.104.50471: Flags [.], ack 379, win 14, options [nop,nop,TS val 2552235251 ecr 31991146], length 0
11:55:15.071277 IP 192.168.1.104.60681 > google-public-dns-a.google.com.domain: 34531+ PTR? 2.152.80.208.in-addr.arpa. (43)
11:55:15.164792 IP google-public-dns-a.google.com.domain > 192.168.1.104.60681: 34531 1/0/0 PTR rr.pmtpa.wikimedia.org. (79)
11:55:15.247579 IP rr.pmtpa.wikimedia.org.http > 192.168.1.104.50471: Flags [P.], seq 1:529, ack 379, win 14, options [nop,nop,TS val 2552235277 ecr 31991146], length 528
11:55:15.247664 IP 192.168.1.104.50471 > rr.pmtpa.wikimedia.org.http: Flags [.], ack 529, win 65535, options [nop,nop,TS val 31991150 ecr 2552235277], length 0
11:55:19.730376 IP 192.168.1.1.ssdp > 239.255.255.250.ssdp: UDP, length 271
Now that's me (192.168.1.104) and my router (192.168.1.1) trying to connect to en.wikipedia.org without success.
Any help here would be great, especially since I'm not alone.
Matt

Hello i have a an iPhone 5 .i updated it in the end of summer or begin of fall because i forget the number of version.it is important that i update my i Phone by itself not with iTune . after that my device can not join to wifi to internet but another

hello
i have a an iPhone 5 .i updated it in the end of summer or begin of fall because i forget the number of version.it is important that i update my i Phone by itself not with iTune . after that my device can not join to wifi to internet but another of app works properly and cellular can join to internet . i reset my i phone in the setting . general section but my problem is remaining .is possible that to return to older version? if there is any solution share with me and i be very thankfulness of you.tanks again

It is not possible to downgrade to an earlier version.
Have you tried the tips on this help page? iOS: Troubleshooting Wi-Fi networks and connections
And you dont need iTunes to update you're device. You can update it OTA in Settings > General > Software Update

Hello i have a an iPhone 5 .i updated it in the end of summer or begin of fall because i forget the number of version.it is important that i update my i Phone by itself not with iTune . after that my device can not join to wifi to inter net but another

hello
i have a an iPhone 5 .i updated it in the end of summer or begin of fall because i forget the number of version.it is important that i update my i Phone by itself not with iTune . after that my device can not join to wifi to inter net but another of app works properly and cellular can join to internet . i reset my i phone in the setting . general section but my problem is remaining . if there is any solution share with me and i be very thankfulness of you.tanks again

It is not possible to downgrade to an earlier version.
Have you tried the tips on this help page? iOS: Troubleshooting Wi-Fi networks and connections
And you dont need iTunes to update you're device. You can update it OTA in Settings > General > Software Update

Just purchased a office jet 6500A Plus so that I can print from my iPhone and iPad. I can print form my iPhone but my iPad 2 tells me there is no air printer available. Why does one device recognize the air printer but the other device does not?

Just purchased a office jet 6500A Plus so that I can print from my iPhone and iPad. I can print form my iPhone but my iPad 2 tells me there is no air printer available. Why does one device recognize the air printer but the other device does not?

I have the 6500A without plus and it is with a LAN cable connected with my Router.
First make sure you have the latest printer firmware installed.
Next restart the printer and the Router.
I had the same. Problem but it went away after rebooting the Router.

HT4157 My iPad. Oonnects to other wifi it used to connect to my work wifi but it will. Not connect now what is work I am connected with my iPhone but iPad will. Not connect or it says safari can not open page

I can connect my iPhone to my work wifi but when I try to connect my IPad it will not connect. It says safari can not open page. What's up with that I have used IPad connected to work wifi before

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Airport is connected but my wireless devices can not?

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