AirPort is no longer connected

Just purchased an Apple AirPort to enhance our network.   It was working fine and now it is off line.  I can't seem to get it back online.  What do I need to do?

We need some more details.
Airport extreme or express??
How was it being used??
Does enhance mean extend wireless??
It was working fine and now it is off line.  I can't seem to get it back online.  What do I need to do?
when you lose connection to network devices first power off and on again.. no luck .. then reset them.
It will then reappear in the airport utility and you can go through the setup again.

Similar Messages

  • I recently installed the 5.5.3 AirPort Utility update and my airport will no longer connect to the internet.

    I recently updated my macbook's AirPort Utility to 5.5.3 and it will no longer connect to wireless networks.  First let me explain everything I have done already, I have reset my router, and tried on other's (my friends and my schools) networks.  I have been able to succesfully connect to my friends wireless (router is made by netgear), but when i try to connect to my network (WRT54G linksys router) and my schools network (im unaware what they use for routers) I am unable to connect, and my AirPort will proceed either state it does not have an IP address and will assign itself one and will not connect to the internet.  It will connect to the network with an IP, but will be unable to connect to the internet with the browser claiming DNS lookup failure. 
    yes, I have deleted and changed my location,
           deleted the selected service.
           tried resetting my router
           cleared my PRAM / NVRAM
           installed the newest firmware onto my WRT54G
           Renewed my DHCP lease
           made sure my Configure IPv4 is using DHCP
          and theres a few more but i'm forgetting them.  
    Any suggestions on why the 5.5.3 update might of screwed up my airport?

    If everything else is connecting with no issues, I would go into the wifi setting on the iPad and redo the info there, user, password and anything else related to your wifi at your house.
    It is possible whatever he reset may have reset something to default setting which will not allow it to connect. If you need too then verify the wifi setting by comparing it with another device setting that works on your home network.
    Good luck

  • After Using Ethernet Connection For Months Airport Will No Longer Connect.

    For the last few months I have been connecting my iMac to my Netgear Wireless Router by an Ethernet cable, as I no longer needed to use a wireless connection.
    Yesterday, my son tried to connect to my wireless router with his Toshiba laptop. He connected to the wireless signal easily but his web browser was unable to connect to the internet.
    So I decided to test my iMac wirelessly to see if I could spot his problem.
    I turned on Airport and after a while a window appeared saying,"None of your preferred networks are available".
    Yet my network was listed (together with several neighbours' networks).
    I highlighted my network and clicked "Join". After a short while the message "Connection Failed" appeared.
    Obviously I have tried this numerous times and in different ways to no avail.
    I actually changed the name of my network a few weeks ago and tested it successfully at the time.
    So my son can connect his PC to the network but can't access the internet, whilst I cannot connect to my router even though I can see it listed.
    Any useful suggestions ...... mainly to get my Airport connecting first?
    Needless to say when I use an ethernet connection I have no problems accessing the internet.

    Sorry, didn't want to post verbose instructions if they weren't needed. Let's go one by one:
    Is he getting all the right IP information - IP/mask/gateway/DNS?
    Go to a command prompt (Start/run, type CMD then Enter). Then type IPCONFIG then Enter. This will give you everything except DNS. Run IPCONFIG /ALL. Note the DNS server(s). Compare this output with your Mac (System Preferences/Network).
    If so, from Terminal, ping the gateway, then DNS, then yahoo.com. Where/when does it fail? If it fails at yahoo.com, does it resolve the name to the IP address?
    Whoops, my bad, Terminal is Mac. From the command prompt you're hopefully still in (if not, run CMD again), ping the default gateway listed in the IPCONFIG output from above (type PING followed by gateway address; looks like #.#.#.#) Successful? If so, ping DNS server from IPCONFIG /ALL output. Successful? If so, ping yahoo.com. First, does it resolve yahoo.com to an actual address (i.e. 68.180.206.184)? Do you get replies, or does it timeout?

  • Airport Express no longer connects

    Initially my airport express worked great, however, it no longer is able to resolve an internet connection - can't find a DNS server. My iMac with Snow Leopard has a similar issue with the internet (it will work for a few seconds, then stop completely loading pages). However, my older macbook with leopard has no problem when connected directly with ethernet. Has anyone experienced any problems like this before? It's driving me a bit crazy!

    it simply keeps asking me to run dx and then offers no real information
    What information does it offer?

  • Airport Extreme no longer connects to internet ****

    I really hope somebody can help me. I've searched the forum and believe I've tried everything suggested to others having similar issues.
    I've never had any issues with my Airport before this past week when suddenly my broadband connection went dead (Charter Cable). I was able to get a signal to the modem as it appeared the cable was disconnected outside so I reattached. I've talked to the tech support people who were able to "see" that my modem was online but wireless was not working.
    I have reset the Airport Extreme, I have reset the cable modem (Scientific Atlanta), I have unplugged both for up to 2hrs, I have deleted and reinstalled the airport software, I have tried starting a new location in network preferences. The green light glows green on the Airport but I still get errors ranging from 'you appear to not have a valid internet connection to perhaps you typed the url incorrectly'. I have even tried setting up a brand new Airport up with the same result. I have tried using other wifi devices to connect, select my network, I get full wifi connection (bars) but still nothing.
    If I plug directly via ethernet cable from modem to macbook I have no problems.
    I spent 2 hours on the phone with apple yesterday and they were not able to figure it out. We were able to see a valid looking IP address, select my network, etc and nothing. My internet provider is adamant that this is not their problem. I've also tried two different cable modems from the cable company. For five years I've had no issues and for some inexplicable reason getting wireless to work is like trying to land on the moon now.
    Any ideas?

    Hi everyone,
    I called Apple today and found the solution to my problem. The cable modem was not sending the correct IP address to the Airport. You can tell by opening the Airport Admin program, selecting internet from the tabbed menu and looking at the IP address. If it ends in ".169" that is bad. So, close the Airport Admin program, turn off the cable modem, wait 20-30 seconds, turn it on again and wait for it to power up. After another 30 seconds, open the Airport Admin and select the internet tab. The IP address should be different and..... now it works! The person helping me at Apple says he has to do this about once a month for some reason.
    Hope this helps others, ellen

  • Since last Airport Update, Airport Express no longer connects to network

    I Just get a flashing amber light.
    I have hard reset and gone through the step by step, and all I want to do it use it for a remote printer.
    I cannot even see the thing now.
    Can anyone help ?

    Not sure how you're resetting but try this...
    Reset the Express back to factory defaults:
    Use a pen or a paper clip to press and hold the reset button until the
    status light flashes quickly (about 5 seconds). The following will occur:
    AirPort Express restarts with the following settings:
    AirPort Express receives its IP address using DHCP.
    The network name reverts to default Apple Network.
    The AirPort Express password is reset.
    After you reset the express, airport utility should see the express with the default name. Double click the express and configure manually, the airport utility should tell you that you are switching networks, switch to the express network then continue with configuration and set the WEP key the same as the Extreme.

  • Airport Express no longer joins network

    Greetings, I have a cable modem internet connection; I use an older Airport Extreme (802.11n, without Time Capsule) to make a local wifi network with WPA2 Personal security, and an older Airport Express (802.11 b/g, firmware 6.3) to connect a laser printer in a different room.
    All was working well until two days ago when access to the internet disappeared. I reset the modem, confirmed that the cable connection was working by plugging a laptop directly into the modem by ethernet, determining that the problem was the Airport Extreme. I discovered the 7.5.2 firmware update which I uploaded, and all seemed well.
    However, the 27" iMac upstairs only connected to Airport intermittently; it appeared to have been duplicated in name, as well as only recognized the Airport Express. I've since been able to correct that problem, however, now the Airport Express no longer connects to the Airport Extreme network.
    I've tried soft resets (unplugging then plugging back in) and hard resets (pressing the reset button with a paperclip until the amber light flashes, then reconfiguring the device). I've tried setting the Airport Express both just to join the network (printer sharing) as well as extend the network; I also reverted the Airport Extreme's firmware to 7.4.2 which works perfectly well. However, now after each successive attempt to reconfigure the Airport Express to join the network, Airport Utility says that the Airport Express has been successfully updated and will restart, which it never does - it simply flashes an amber light, and Airport Utility eventually times out and says that it was unable to find the Airport Express after restarting, noting that the settings have been successfully updated, but that there is a problem re-joining the wireless network/finding the device. Notably, the Airport Express no longer appears in the left hand list of wireless devices in Airport Utility.
    Help!!

    Hi pslebow,
    You make it sound like there was no change, then suddenly the Airport Express 802.11g lost connection to the wireless network and you can't get it back.
    What network security is your wireless network using?
    From the specification sheet, "…When joining an existing wireless network, AirPort Express only supports WPA-Personal."
    AirPort Express - Technical Specifications
    Please make sure your router security is set to match.
    iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support
    If you have older Wi-Fi devices on your network that don't support WPA2 Personal (AES), a good second choice is WPA/WPA2 Mode (often referred to as WPA Mixed Mode). This mode will allow newer devices to use the stronger WPA2 AES encryption, while still allowing older devices to connect with older WPA TKIP-level encryption. If your Wi-Fi router doesn't support WPA/WPA2 Mode, WPA Personal (TKIP) mode is the next best choice. 
    Best,
    Nubz

  • My airport express no longer shows up in Airport Utility since I got a new router.

    Hi all, I'm scratching my head at this one.
    For years I've had an Airport Express and it has worked fine. I was using it simply to stream music from iTunes on my PC as well as my iPhone and iPad to my home theater which is in a different room. I had a Linksys WRT150N wireless router, and the Airport Express would join my existing network and stream music via Airplay.
    A few days ago I replaced my Linksys router with a Netgear WNDR3800, and the Airport Express no longer connected. I assumed I had to set it up again, but it is not even recognized by Airport Utility, so I can't get to the setup screen. I tried performing a soft reset, hard reset, and attaching the Airport Express to one of my Netgear's LAN ports via Ethernet cable, but it still won't show up in Airport Utility. The amber light just flashes on the unit and I can't access any setup screens.
    Am I missing something obvious? All of the help tips assume the Airport Express at least shows up in Airport Utility. In my Airport Utility there is nothing to select and it says "AirPort Utility was unable to find any AirPort wireless devices. Make sure the AirPort wireless device you want to set up is plugged in and in range of your computer, and then click rescan to try again."
    I am running a PC with Windows 7 and using Airport Utility v. 5.6.1 for Windows.
    Thanks for any help!
    -Rob

    Did you try temporarily connecting an Ethernet cable from your PC to the AirPort Express to see if AirPort Utillty could "see" the AirPort Express that way? This method will work virtually all of the time unless the Windows Firewall or the PC's anti-virus program is blocking the connection attempt from your PC to the AirPort Express.
    If you want to configure the Express using wireless only, you need to remember that when you reset the Expess back to default settings, it is now producing a wireless network with a name like Apple Network xxxxxx.
    You must log on to the Apple Network xxxxxx wireless network first....no password is required.....and then open AirPort Utility so that your PC will establish a connection to the AirPort Express.
    Once the AirPort Express has been configured to join your Netgear wireless network, you can log back on to your normal wireless network and all devices will be working with one another.

  • Airport no longer connects on startup

    It used to be that when I started up my computer I had it set to automatically connect to a specific network. In my Network settings that network is correctly entered into the proper field. Now it no longer connects automatically and I have to either retype it and click the "Apply Now" button or type it into the Internet Connect application and have it connect to the network from there.
    I sure miss this feature! Does anyone know what the problem is here?
    Griff

    OK, but as I pointed out, I already have the Network that I wish to connect to automatically typed in where it is supposed to be. And this has worked fine up until recently. Now to connect to the network, I have to go into: System Preferences > Network > Show > Airport where I empty the name of the Network and click on Apply Now. Then I retype the network name and click on Apply Now again and it will connect as it should have automatically after I logged into my computer.
    Or, I can do the same thing in the Internet Connect application by selecting "Other" and typing in the name of the network and clicking 'OK.'
    However, I have just discovered that I can accomplish the same thing by turning Airport off, then turning it back on. When I do this, Airport connects to my designated Network.
    But the question remains, why does it fail to connect automatically when I startup my computer, and then log into my account?
    Griff

  • TV no longer connects to wireless internet after installation of Airport Time Capsule

    TV no longer connects to wireless Wi-Fi internet after installation of AirPort Time Capsule.

    I am having a similar problem with a new TIme Capsule. The wifi on the Time Capsule was working fine for months with all devices, iPhone 4s, iPad Air, iMac Air, Mac mini, and vizio smart TVs.  After a recent software update the Time capsule wifi no longer connects to the smart tvs or the iPhones. It still connects to the mac mini, iPad and iMac Air. I do NOT think the software update timing was just coincidental. But I have not found any information or other users confirming a similar problem on the Apple support site.

  • Airport no longer connects

    Airport on my PowerBook doesn't connect. It was previously connecting to my Belkin Pre-N which quit again, and is again on it's way back to Belkin for repair. In the mean time, I've been connecting it to my iMac's airport through a shared connection, which no longer works now either. The PowerBook doesn't even recognize (see) my iMac's shared connection. It does see another wireless router that's within range and has a good signal strength, but it still wont connect to the internet.
    I've had another post on here about why my powerbook can't connect through Apple Mail or iChat but will connect to the internet on Safari. Now, it wont connect to anything.

    Airport on my PowerBook doesn't connect. It was
    previously connecting to my Belkin Pre-N which quit
    again, and is again on it's way back to Belkin for
    repair. In the mean time, I've been connecting it to
    my iMac's airport through a shared connection, which
    no longer works now either. The PowerBook doesn't
    even recognize (see) my iMac's shared connection. It
    does see another wireless router that's within range
    and has a good signal strength, but it still wont
    connect to the internet.
    I'm confused. Wasn't the belkin the access point for your
    airport/wifi/802.11/whatever network? When the belkin went
    to the shop, did you set up the iMac as an access point and
    connect it to your ISP? Or did you hook up the iMac to the DSL/
    cable modem and then connect the powerbook with an
    ethernet cable?
    I've had another post on here about why my powerbook
    can't connect through Apple Mail or iChat but will
    connect to the internet on Safari. Now, it wont
    connect to anything.
    Yeah, I remember thinking that your powerbook was probably
    still using the airport interface instead of the ethernet. You
    were probably piggybacking on someone else's signal without
    knowing it. Their server settings would have allowed you to
    surf the web, but blocked smtp or chat services.
    Before coming up with a solution we need to understand your
    problem exactly. Fill us in on how things got set up after removing
    the belkin.
    -Phil

  • AirPort no longer connects to internet but local networking is fine.

    I have an Airport Extreme router version 7.6.3. Recently the router has been dropping connections with my cable modem.  I have had to reboot the modem and the router to reconnect.  It is no longer connecting to the internet at all.  All of my wireless devices can find the Airport and connect to my local WiFi network but no internet access.  I tried connecting my macbook directly to the cable modem via ethernet cable and had some of the fastest internet connections in recent memory.  How do I make the router work?

    mopar408 wrote:
    I did.  They very politely told me - after checking the connection for 15 mintues with me online - that it appeared to be a router issue from thier perspective.  I was wondering if there is some way to test the routers basic functions, etc.
    If you haven't already done so, install 5.6 utility on your Mac..
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
    Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.
    Roll the firmware version back to 7.6.1 or earlier if it will work.. the latest firmware is not the greatest by a long shot.
    Then using 5.6 utility you can access the advanced logs on the Extreme.. you cannot do that with v6 utility.
    It should show disconnections happening.
    You can also access the WAN ethernet settings and set the Airport to 100mbit full duplex.. this seems to have helped people lately.
    Of course nothing like this exists in v6 utility.. being a toy utility.

  • Can no longer connect to Airport Express with upgrade to iTunes 10.1

    Since I upgraded to iTunes 10.1 I can no longer connect to my Airport Express (unknown error-15000). Another computer on my betwork running an older version of iTunes still works on the Airport Express.
    Any ideas? I have tried to uninstall and reinstall airport express with no success.

    Rather than disabling the firewall, try making sure you've got exceptions in it for BonJour. Although the following document is about a different error message, the instructions in there are worth trying. (At step 7, make sure there's an exception for BonJour as well.)
    [iTunes for Windows: Bonjour alert due to firewall, security, or proxy software|http://support.apple.com/kb/TS3448]

  • Airport extreme. XP outlook can no longer connect

    Since October My wife and I can no longer connect to our office servers using outlook on PC's via Airport extreme wireless. Both our g5 and g4 have no problems.
    The PC's indicate excellent signal and status says "connected "thru our VPN connections to the office.
    Both PC's suddenly stopped working this connection thru outlook and the internet.
    I noticed many discussion people are in the same boat.
    What happened?
    Seems odd this is not getting much remedy information.
    Sounds widespread.
    Are there truly any technical resolutions?
    I suspect something in the latest XP updates, CAT login patches etc.
    My IT office guy is an amazing craftsman and he could care less about a Mac router.
    They ("Windows" OS people) are so sure of themselves...little hope they might suspect there own equipment.

    Two things to try:
    ...Ensure the appropriate NLTM authentication is enabled? Probably NLTMv1.
    Server Admin -> Open Directory -> Settings -> Policies -> Authentication
    ...Ensure that the Microsoft Windows XP clients have a compatible authentication requirement?
    This security settings authentication downgrade is set via an msc widget on the higher-budget Microsoft Windows XP variants, or directly via the LMCompatibilityLevel registry knob available within all Windows variants.
    With the upper-budget Windows versions, you can run the secpol.msc tool, navigate to Local Policies - Security Options, then to Network Security: LAN Manager authentication level, then (if the box is set this way) switch from "Send NTLMv2 response only" to "Send LM & NTLM - use NTLMv2 session security if negotiated".
    On all Windows XP versions including the lower-budget versions, you can use regedit to switch the HKEYLOCALMACHINE\ SYSTEM\ CurrentControlSet\ Control\Lsa registry key value LmCompatibilityLevel to 1

  • I set up Airport Express as Client, I can no longer connect to my wlan

    I set up Airport Express in Client mode so that I could use Airtunes. My Router/modem is a netgear one and I use WPA.
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    If I plug in the ethernet to the router I can. I can also then see from the router that Airport express has connected itself to the router.
    So what do I have to do to be able to reconnect to myibook to the WLAN?

    Double-check these settings on your iBook:
    System Preferences > Network > Show > Network Port Configurations
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    - Verify that AirPort is at the top of the list. If it isn't, you can drag it to the top.
    Systems Preferences > Network > Show > AirPort
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    - By default, join: Automatic
    TCP/IP tab
    - Configure IPv4: Using DHCP
    - Configure IPv6: Automatically or Off
    Proxies tab
    - Configure Proxies: Manually
    - Select a proxy server to configure: <All proxies should be unchecked unless you specifically require a proxy for Internet access.>
    - Exclude simple hostnames (unchecked)
    - Bypass proxy settings for these Hosts & Domains: <leave blank>
    - Use Passive FTP Mode (PASV) (checked)

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