Airport is very slow

I have an airport in my office that is connected to a university network. Several times over the last 12 months the connection between my G5 Dual 1.8 GHz gets very slow. Each time it eventually becomes nonfunctional and I have had to reload the system software. Other computers using same airport are fine. Any idea how to to fix without reloading everything?
The antenna on the back is plugged in.

These forums are generally user discussions. If you need help from Apple then contact Apple. Airport on my mini is broken as can be. I was told they could replace the airport card, but I'm in a situation where I can't be w/o it. Just call Applecare and they should take care of you.
Good Luck,
-j

Similar Messages

My 2nd generation Airport Extreme very slow via wireless (5 and belows mbps) wired over 20. Please help!

My 2nd generation Airport Extreme very slow via wireless (5 and belows mbps) wired over 20. Please help! What could it be?

It is very possible that you may have some form of Wi-Fi interference nearby that is preventing your AEBSn from providing a clean RF signal on the 2.4 GHz band.
I suggest you perform a simple site survey, using utilities like iStumbler, or AirRadar to determine potential areas of interference, and then, try to either eliminate or significantly reduce them where possible.

Time Capsule + Airport Extreme very slow internet connection

first time post here, looking for some help.
I have a small wireless network at home which runs as follows.
Modem - time capsule (acting as wireless router to macbook pro) - ethernet connection to iMac
I would like to extend the range of the wireless network as we dont get signal upstairs. To do this I have added an airport extreme to extend the signal (as someone gave me one for christmas!).
The network works fine, signal is great all over the house however internet traffic is very very slow when devices are connected to just the extreme station (ie when out of range from the time capsule).
Does anyone have any suggestions as to why my internet connection upstairs is very very slow?

Thanks for the reply. It seems to have helped a little - should I expect slower speeds from the extended network?

AirPort HDD very slow

Hi
I was wondering if you guys could help me out with the Apple AirPort Extreme wireless router/networked HDD. I am connected to the AirPort via gigabit ethernet and I get VERY slow write speeds.
For example, I tried moving about 20gigs worth of videos and music to the disk from my PC. I was getting about 10-12 MB/sec speeds. Now, I am sending these files off an old HDD ( an 80gb Samsung from 2003) but even then 10-12MB/sec total sounds pretty crappy. As a test I at the same time moved another file from a similar (2004 era 80gb) hdd and got about 3 MB/sec speeds from it. I also moved another file from a 2007 Western Digital hdd at that got 1 MB/sec speeds!
The exact speed varies, but no matter which HDD(s) I use, I cant get higher than 12MB/sec speeds!
I was running no resource intensive programs in the background and I'm using 1gb certified Ethernet cables.
I'm using Vista SP1. Is there anything that you guys could suggest for me to do? Is there a way I could check if I am successfully running 1gb Ethernet and not, say, 100mb Ethernet?
I have defragged all my HDDs except for the AirPort, which I am having trouble getting to do so. I noticed its formatted in FAT32, not NTFS. However, there was no 'format' option when I right clicked on it. Could FAT32 be a reason?
Also, I have noticed iTunes runs much slower on it than an internal drive. While itunes itself is installed on a Intel X-25 SSD, I have some music on both internal and the external drives. When the music is internal, I am able to rapidly change songs and go through menus. However, with the AirPort, itunes slowly chucks a long with pauses when I try to do something too quickly.
I have noticed that sometimes I hear an audible 'click' sound from the HDD. My guess is that that is the sound of it turning on. Is it possible to configure it to just be spinning the HDD 24/7?
Thanks for your help.

Well, for starters the USB port on the newest AirPort Extreme (it is USB 2.0....not 3.0) runs at about half the speed that a USB 2.0 runs on a computer. That is because there is not enough processing power in the AirPort Extreme to handle full USB 2.0 speeds.
Things have always been like this since USB was added to the AirPort. Apple knows all about this.
You would think that with a new cutting edge product like 802.11ac, that Apple would have least updated the port to USB 3.0.....even if it had to run half normal speed.....but that is not the case.
Let Apple know. But, I wouldn't hold my breath about getting things up to speed.
To be fair, you might be using wireless to connect your computer to the AirPort and the wireless connection may be limiting your connection speed as well.
Apple - AirPort Extreme - Feedback

Airport express very slow when extending Time Capsule

I'm trying to help my father solve a networking problem.
For the past several years, I had him using an airport base station and (2) Airport Express units as extenders.
He was using a circa 2004 Powerbook G4 17" and a MacPro Dual Core tower unit.
I finally got him to upgrade the Powerbook to a the new Macbook Pro i7. With the older computer out of the loop, I also upgraded him to Time Capsule.
Everything is installed and running now. However, the network speed in portions of the house where the Express is supplying the signal is very slow. A test on the laptop with DSL Reports gave an average upload speed of about 200.
When I move the laptop right next to the Time Capsule, I got a DSL Report speed of 22,000!
This issue is not laptop specific (it shows up more on the MacPro because it's in a back room), but seems directly related to the speed passing through the Airport Express.
What did I do wrong or do the Express units need to be upgraded (they are on firmware 6.3)?
Thanks!

Bob -
Was wondering if you can elaborate on your response and perhaps help me? I apologize if I have missed this topic covered elsewhere.
I am using a N-capable Time Capsule and an older model G-speed airport express. My biggest issue is that my wireless speeds are 1.5 download and 1.9 upload when in fact my cable modem pumps out 15! In reading your posts I see that my network is likely dropped down to G due to my old express, and in fact my computer may be running of a spliced version of that if using WDS settings?
I think i'll end up calling apple support at some point but was curious if you can go over the facts of using N and G together, and if i can have my macbook pro speak to my N network only and my iphone 3G speak to G airport express only?
Last piece of info is I use the airport express for my music.... not sure if this means they must be WDS or not? I'm just looking to get my N devices as fast as possible while continuing to use my G express. If you tell me i need to upgrade to a N express I can live with it.... but if i can avoid the $100 and work with what i have...all the better!
Thanks in advance,
Joe

My macbook pro airport is very slow

Everything has been fine for a long time. When I get statistics from my airport router, the stats show -51db signal and 91db noise. The other users on the network have very low noise numbers (<-5). What does this mean?
The slowness is painful.

You might be having interference issues, try setting the router to another channel using the Airport Utility software.
Also you should be running WPA2 (AES) Personal with a long random complicated password of 20 or more characters, letters, numbers, symbols etc.
Anything less (WEP, WPA, weak passwords) is crackable, perhaps you have a leech? Is the power cord plugged in, laptops work better on wifi this way.
Try backing up your data off the machine and reinstalling OS X.

Printer connected to airport extreme very slow to print but when printer connected to iMac it is very quick to print

Early version of Airport Extreme station, 802.11g, saucer shaped model. iMac wirelessly connected to internet via space station and modem and Canon MX700 printer connected directly to Airport space station and also printing wirelessly. When try to print wirelessly, it takes about 1' 10" before printing starts. When the printer is connected directly to the computer, printing starts almost instantaneously. Because of internet disconnect which occurred occasionaly, reset the Airport station and so far no internet disconnect problem but the printer is slow to start printing. Printer software current but now have the slow printing problem. I think I have set up the printer properly but do not know why it takes so long to start printing but so quickly when the printer is connected directly to the computer.

I know my post may be late, anyway I hope I can help.
The one main reason I can think of that ethernet is preferable to USB is who wants to run 20 or more feet of USB to network a printer. The cost of the USB cable would make it cost prohibitive. The Airport or generally any router/hub is not always nearby the network output devices. However small office/home setups where the devices and router are within a small area, reachable by USB, then your point is valid.
In any case, don't expect any help from AppleCare to assist you with the settings on the Airport side, Apple doesn't support connecting printers via ethernet . . . pretty lame response. I am really disappointed with the response and very shortsighted.
On the printer side, you need to set a static IP for the printer . . . one within your internal LAN IP numbers.
Before proceeding you will need the MAC address or Machine Address or Ethernet Address, it should look be a series of that will look like 12:32:00:00:21:02. If you print out your printer config page you should be able to find it.
From the Airport app, choose the Internet tab(icon) on the top of the window, then choose DHCP then hit the + key under the DHCP Reservations window. This will open up a series of windows, provide a description of the device, reserve by Mac Address>click continue> type in the Mac Address in the window, and then the IP address that will be static or reserved for only the printer.>Click Done.>Click Update> Router will reboot.
You will need to go to Printer Setup to make sure you have a printer looking for that IP address, and will need to do this on each workstation.
My experience with other brand routers are that they don't require the Mac Address, which caused the delay in figuring this out on my own, (a few hours) but it is working now . . . WHEW!

Time Capsule/Airport is very slow...

Just bought a new 1TB Time Capsule. I replaced my old G router, set it all up in Airport Utility and Time Machine. My network consists of two MacBook Pros, a silver-door G4, and an Apple TV. I'm using the WPA Personal security - the one that requires 13 characters. I'm having two problems...
1) The performance of my network seems significantly slower than it was with my old Linksys router. Web pages access seems slower, and now a movie that should take only 30-40 minutes to download into Apple TV is now going to take 5 hours?
2) Because I'm going to back up three computers, I decided to only set one to do it's first big backup at a time. I set it (the G4) to start a backup when I went to bed, and when I got up only 3 gigs had been backed up.
Although I wasn't expecting lightning, I did expect the performance between the Time Capsule and the MacBook Pros to be faster. And is the backup really supposed to be that slow? I could be waiting over a week or more to get my first computer totally backed up. Am I missing something?
Bill

Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
*Keep the Time Capsule Cool*
Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
*Time Capsule Orientation*
While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
*Cordless Phones*
Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
*Preferred Networks & Airport Services*
You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
If so, is your network at the top of the list? It should be.
Go to System Preferences --> Network --> Select Airport on the left.
Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
Make sure “Remember any network this computer has joined” is checked.
Click "OK".
For "Network Name" be sure your network is selected and then click "Apply".
Is Airport (wireless) your primary means of connecting to your network? Is so, is Airport at the top of the list of services on the left? It should be.
Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
Now drag Airport to the top of the list.
Click “OK”. Click “Apply”.
Now see if network connectivity has improved.
*Transmit Power & Wide Channels*
If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Select “Airport” in the toolbar.
Click the “Wireless” tab.
Click “Wireless Options...” at the bottom of the window.
Adjust the “Transmit Power” to 100%.
Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
Click “Done”.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network speeds improve.
*Reduce the DHCP Lease Time*
Some have found that reducing the DHCP lease time improves their network connectivity.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Click “Internet” at the top of the window.
Select the “DHCP” tab.
Change “DHCP Lease” to a shorter time.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network improves.
Let us know if any of these suggestions improve your situation.

Internet very slow after changing my previous airport extreme to my new 2T TC

Hi,
I just got a new 2T time capsule to replace my Airpot Extreme that worked fine. After installing it I chose to import a previous wifi network to the new TC and my internet became very slow. I read a few online documents sugesting that the internet slows down when backing up large data, but I dont think it is backing up (I did a force quit on systems preferences that "froze" with the cursor becoming a spinning ball) and after that tryed to restart my mac pro, but it has been recovering space from file vault for 2 hours. I am trying to access the internet from my mac air, but the speed is 10% of what I usually get.
Any suggestions? Starting to regret getting the TC, I had high expectations about it.
Thanks
Rubens

Thanks William.
I got help from Apple by phone and aparrently after importing the old airport extreme configurations, my time capsule ended with wrong "Radio channel selection" and after changing the 2.4Ghz to 9 and the 5Hhz to 157 the internet connection is back to normal. thanks

My Atv2 is very slow movies and shows take forever to load it plays for a few minutes then pauses again. I thought if was a problem with my wireless router but I replaced it with a new airport extreme and the problem persists. Air play is just as slow.

My Atv2 is very slow with both AirPlay and rented and purchased content I spoke to apple rep and tried the things he suggested but the problem persists. Now it requires more lead time then the lenght of material being viewed. I haves broadband internet connection and airport extreme router so I don't think this should be a problem. Lately every time the unit goes to the screen saver an error message come up saying there was an error while loading content please try again later and you have to all over again. It is extremely frustrating. Any suggestions? What speed of transfer should I expect using AirPlay ?

I'm having the same issue. Ay fixes? Bought ATV today, music streams but videos don't and mirroring doesn't work either. Start mirror and severe lag then just drops. Been trying for couple hours. About ready to return it.

Web pages are very slow to load airport is fine and other users do not have any problems

my macbook pro is very slow to load web pages airport is running fine and other users do not have any issues?

Likely a corrupted cache, do #12 and #13 here, if that doesn't work run through the Steps 1+
Step by Step to fix your Mac
Why is my computer slow?

My airport is now very slow when provider replaced modem with Arris TG1672.

TWC provided a new modem Arris TG1672 and now my wifi is very slow. What can I do?

The express is only 100mbit on the ethernet.. so it is relatively slow.. and generally connects ok.
Sadly all the actual log and diagnostic info has been removed from the latest airport utility.. the older one has a bit.. But Apple programmed it not to work.
Or if you really really and I mean really want to know what is going on, you can delve into the depths.. with a serial console port.
http://embeddedideation.com/2014/03/dissecting-the-airport-express/
There is a Terminal command in your Mac.
natutil -v -i -s -m
I have been exploring it.
https://discussions.apple.com/thread/6259885
It might at least show you the WAN link speed which you cannot get any other way.

Very Slow 12" Powerbook with Airport Express - 15" PB OK

Here's my problem; Our 12" 1.5 PB is very slow with Airport Express but It is OK when directly connected to the cable Modem via Ethernet. We also have a 15" PB 1.67 that works great with Airport Express & Ethernet. The 12" PB takes approximately 4-10 times longer to load Internet pages than the 15" PB. Here's what I've tried so far without success;
- made sure software was up to date (10.4.8)
- turned off the A/E security
- different A/E channels
- moved the A/E base station to another location
- a differrent A/E base station
- a Linksys WRTG54 base
- new Airport Extreme Card in 12" PB
- ran Apple hardware test on 12" PB - checks OK
- re-installed fresh OS and Apps from original install disks
- Firefox instead of Safari
- new user account on 12" PB
- re-installed original 512 RAM
Any suggestions would be greatly appreciated!

Jerry,
You're not going crazy, by the way. I have the exact same problem with my 12' Powerbook. I even tried swapping airport cards with another Powerbook. No luck. Ethernet is ok.
Any help is appreciated.

IMac connection very slow via airport

I hope some of you on the forum can help me as I'm rather puzzled. My internet has always been running at a good speed ,20mbs real time 12-17mbs. Before christmas I experienced a dip in the speed. I thought it was the ISP and contacted them. It turn out that there was a fault in the area. That should naw have been fixed and running speed tests on my macbook pro's proved that correct. I'm now getting the full 20mbs. How ever the iMac is painstakingly slow on the network and when going on the internet. speedtest.net gives me a >1mbs on downloads and > .5mbs. My 17" macbook pro which is placed next to the iMac in the office upstairs is running full tilt 20mbs download and <2mbs upload. This is very frustrating as I can't understand why the difference can be so big. I've restarted router, modem, iMac. Reinstall of Snow Leopard (Clean) repaired permissions, HDD. Have i got something wrong with the airport, spyware/virus (don't see that being the case) If any one of you guys/girls has any idea's solution please let me know.
Tom

I think I'm having a similar problem. I have a late 2006 24-iMac C2D 2.4 and it is has very slow internet access. I understand that there is so many variables but I have another iMac (same model) and a late 2009 Macbook Pro and they have no problems. I've had the internet connection tested and it is working fine.
I can't figure out what the problem is.
Likewise, I've done the same things: reset airport, modem, moved computer, and reinstalled OSX.
I have no antivirus software.
Message was edited by: Pbtaco
Message was edited by: Pbtaco

Very slow speed during transferring files between two MacBook Pro by AirPort

I have a MacBooc Pro md101 and my friend have MacBook Pro early 2011 model, when we transfering something a speed is very slow,3 month ago i've the same model like his model ( Early 2011 ) and speed was very fast by airport, but now is slow ! Anyone help me or say why ? Thank you...

If it is wireless to wireless transfer it will go at less than half of the slowest connection..
Check each mac link speed to the Express.. if either of them is far away or using 2.4ghz instead of 5ghz you will lose lots of speed.

Airport is very slow

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