Airport problem-cannot connect to internet since update

I like many folks here is new to a Mac. I have a iMac intel duel processor. i apparently did this update to 10/4/8 10/2/06. Since then airport does not work and I cannot connect to internet at all. I have talked to Apple customer service but so far no help there. They want me to reinstall disc that came with computer. I also have a new MacBook that has update also. I can set it beside the iMac in my office and it works great. We have a wirelss system in our home and a PC and the MacBook still connect with no problem. Settings on iMac and MacBook look identical to what I can tell. Nothing I try to connect works, rebooting, change some setting. Can anyone offer easy to follow suggestions to a new Mac user. Thanks

Since it's only the iMac that's having the issue connecting using WPA, we don't need to troubleshoot the router or the other computers.
I suggest trying the following on the iMac before attempting to reload the previous version of the OS.
If you use "Preferred Networks," instead of "Automatic" for your "By default, join" setting Location, try the following:
System Preferences > Network > Show > AirPort > AirPort tab
- Delete all preferred networks with encryption
- Add them again after manually connecting
(Note: It will be faster if you turn on "Automatically add new networks to preferred networks list" under "Options" of the AirPort network connection.)
If this doesn't work, something might have gone wrong with the update to 10.4.8. I would suggest that you follow the Apple Tech's recommendation and reinstall the previous OS using the installation disk that came with your iMac.

Similar Messages

Cannot connect to itunes since update to ios6

I upgraded to ios 6 and have read through all the issues everyone is having just like mine, however I have more issues.
as my subject says I cannot connect to itunes, I have tired the jump ahead a year, and it loaded the featured and genius and charts, but i can not see my purchased or updates.
in Safari there are a number of sites that will not load such as barnes and noble. I had the nook app on my ipad 2 and was reading a book when suddenly it quit and the book flat out dissapeared. i decided to reinstall that but I can not get back into barnes and noble or onto the itunes to reinstall the app to see if it can work. at this point my ipad 2 is currently a nice paper wieght and could soon become a frisbie. I want it to work, or I want to go back a step. I need to upgrade my Imac to the newest one, because currently i cant upgrade the apps i have there, and quite frankly im afraid that it will be yet another headache with things not working. I love apple but this is getting to be to much. it was supposed to be less of a headache than pc. (right?)
Does anyone have any suggestions as to what I can do, other than what has already been written,
I also did the reset.
I forgot my network and reset it.
one of my mail apps is not updating, i got rid of that, brought it back and its still not working
my wifi is perfect. i just need help.
thank you

Go to Settings -> WiFi
Touch the blue arrow to the right of your network name. This will bring up the network details.
To the value in the DNS field add the text: ,8.8.8.8
If you are using DHCP this action may need to be redone if a new IP address is assigned.
Note that this should not be necessary. The value in this field should be the Local network address of your router - something like 192.168.1.1. Normally your router should pass any DNS requests to the DNS server your ISP provides. If you are having DNS problems your ISP should correct this.
FYI a DNS server translates symbolic network addresses like www.apple.com to numeric IP addresses. You can see that if this isn't working correctly that you will have problems getting to anywhere on the Internet.

Itunes says 'cannot connect to internet' to update my 3gs to OS4

My Itunes recognizes that the newer version of software is available, yet when i click update it reads 'Itunes cannot contact the iphone software update server because you are not connected to the internet. Make sure your internet connection is active and try again'.
My internet connection seems to be active everywhere else but here. Any help/solutions. Thanks

In the course of your troubleshooting to date, have you tried the following document?
[iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server|http://support.apple.com/kb/TS1814]

9300 Curve wifi problem - cannot connect to internet using only wifi once data turned off

I've got a 9300 Curve with a data plan from Rogers. I want to use my wifi in hotspots when I go overseas without using my data. I have no problems connecting to wifi networks. Once I turn off my data services, my connections to the wifi network show that the signal is still just as strong, but I can't use my browser, facebook, bbm, etc. - message is "unable to connect to internet" when I try and access my browser. This problem occurs whether I'm using a public hotspot or my home router. I used to be able to access wifi without using data from Rogers on my older Curve (can't remember the model), so I don't think it has anything to do with my plan.
Any suggestions/advice would be much appreciated!

Thanks for the reply!
Did you mean "leave data ON and turn off data roaming"? But that would just turn off my data while I'm roaming, and while I'm not roaming, it'll still access through data and not through wifi like I would prefer. That's what I understand, but pls correct me if I'm wrong! I guess I meant to also mention that whether I'm in my home zone or overseas, I still can't use my browser, bbm, etc through wifi only, with data turned off...it just says there's no connection to the server/internet, even though it shows that I'm connected to a wifi network.

Airport problem - cannot connect to the internet

I'm having problems connecting to my home wireless (that before it didn't happen).
Anytime I turn on airport and choose my network, i enter my wpa2 password but my mac doesn't recognise it, and shows me the error "connection has exceeded Time Limit".
I already tried to:
- delete the my network from the list.
- add it manually using the "+" button
- run the network assistant, but it says that my password is wrong (but it's not!!!)
- access my network ith my smartphone, and I can connect without any problems!
- acess with ethernet - and it works - i can connect without problems!
Sometimes I get an exclamation mark in the airport icon, but I already checked my network preferences and I'm sure that the encryption wpa2 is selected.
I think that I entered in my network only once, but the connection was soooooo slow (even after renewing dhcp) that the connection lasted 1 minute.
Can anyone help?
I own a macbook pro - snowleopard 10.6.8

What type of router are you using?
I'd like you to check the mac address filtering to make sure that's turned off.

Safari showing not connected to internet since update

Hi all,
Just wondering if anyone is experiencing a similar problem or has a remedy? Basically both my imac and macpro were recently updated with both OS & Safari updates. Since doing so you will often click on a link to a new page and a message will come up saying that Safari could not open the page because we're not connected to the internet. We are as you can automatically go back to the previous page or load other websites. If you click the link about 3 times it eventually opens, but naturally it's very frustrating.
Any suggestions on what could be the cause? Any help is much appreciated.
Thanks!

HI and welcome...
From your Safari menu bar click Safari / Preferences then select the Security tab.
Click: Show Cookies.
Delete all cookies.
Shut down your Mac, restart, then launch Safari.
Carolyn

After resetting airport extreme, cannot connect to internet

Hi all,
Few weeks ago, my modem died so today I got a new one. Connected to Airport Extreme, it wouldn't work. I downloaded airport utility for windows (I am now using a window pc with airport) and did a reset and created a new network and none of it helped. The pc is seeing the airport but it just cant connect with the internet. I keep getting message that involves "double NAT"
Please help thanks.

A Double NAT error indicates that your "modem" is actually a router. Since the AirPort Extreme is also a router, you wind up with two routers in series on a network, which is a no-no.
The AirPort Extreme needs to be configured in Bridge Mode to work correctly with your "modem".
Open AirPort Utility - Click Manual Setup
Click the Internet icon
Connection Sharing = Off (Bridge Mode)
Update
Then restart your entire network

Cannot connect to iTunes since updated to new version

I have been unable to get into the itunes store to buy a few things for the ipod. I have updated to the new itunes and nothing. I have no timeout warnings or anything like that, it is saying
One Moment Please.
Connecting to the iTunes Store.
Loading
We are unable to find iTunes on your computer.
If iTunes doesn't open, click the iTunes application icon in your Dock or Windows Task Bar.
I try clicking on the icon for itunes and nothing aswell. It will not even open up via the icon.
Any suggestion?

Go to Settings -> WiFi
Touch the blue arrow to the right of your network name. This will bring up the network details.
To the value in the DNS field add the text: ,8.8.8.8
If you are using DHCP this action may need to be redone if a new IP address is assigned.
Note that this should not be necessary. The value in this field should be the Local network address of your router - something like 192.168.1.1. Normally your router should pass any DNS requests to the DNS server your ISP provides. If you are having DNS problems your ISP should correct this.
FYI a DNS server translates symbolic network addresses like www.apple.com to numeric IP addresses. You can see that if this isn't working correctly that you will have problems getting to anywhere on the Internet.

Cannot connect to internet on PC laptops with Airport Express

I had to purchase a new Airport Express today - old one failed. My G3 I Book connects to the internet with no problem. My two windows laptops (Toshiba and Dell ) are showing a strong signal but cannot connect to internet. Can anyone help with advice for settings on these two laptops ? By the way, I had no problem with my old Airport Express and these two PC laptops - need them for work ! Thanks!

My two windows laptops (Toshiba and Dell ) are showing a strong signal but cannot connect to internet. Can anyone help with advice for settings on these two laptops ?
Accessing a Airport Network with a Windows XP PC or laptop (with XP SP2)
http://tech.ifelix.net/1011.html
Accessing a Airport Network with a Windows XP PC or laptop (with XP SP1)
http://tech.ifelix.net/1010.html
iFelix

Windows cannot connect to internet with airport

I have a macbook with Windows via Bootcamp. I have DSL. My mac OS can access internet fine (wirelessly and ethernet). I can access internet through Windows if I connect directly through the modem (ethernet). If I connect ethernet through airport, I cannot connect. Of course I cannot connect wirelessly either. I would like to connect wirelessly. Any ideas?
Thanks,
Rich

Richard,
Some items to consider.
First, can Windows see the wireless router? You can go under network settings in Windows and see if it "sees" the wireless access point. Or, you can log into the router and see if it sees Windows as a connected device.
Do you have any security enabled on your router? If so, have you set up the security on Windows?
Are you using DHCP on your router? If so, does Windows have a valid IP address?
Also, have you made sure that the device driver for the Airport Card under Windows is current and working properly?
Jeff

IMac Model 10,1 cannot connect to Internet, either with cable modem of Airport. Solutions?

iMac 10,1 cannot connect to internet via cable modem or Airport plugged into cable modem. MacBook Pro, iPad and iPod are fine. Reinstalled OS10.6.3with no results. Ideas on where to go next welcome.

Hello,
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).

I cannot update ios as it says itunes cannot connect to internet, but it is

Hi everybody, please help me. I've been trying to update my ipad for ages. When i click update it says itunes cannot connect to internet, but it is and it works for iphone and ipod, it's just the ipad. tried with security settings as well, but it doesn't work. did the connectivity test and it says itunes cannot connect to internet...it is connected

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

My phone wont back up or sync to itunes 10.6. i have a windows 7 32 bit laptop. i have tried updating the ios and receive the message saying it cannot connect to the iphone update server please check network connection. any help

have a iphone 4. i have downloaded the latest version of itunes to update the ios. I am having problems with the back up and sync and also the update. the update error message is coming up saying it cannot connect to the iphone update server. I am useing a windows 7 32 bit laptop. I have also reset my phone to factory settings. Would taking it to one of the stores and they would do it for me??
any help will be great thank you

All I can tell you is that I am having the exact same problem with an iPod Touch and that I was running iTunes 9.2.1.5 at the time it happened. Upgraded to 10.0.0.68 hoping that it might help, but no joy.
I don't want to do a restore just now since the Touch seems to be working fine. Restore will have to wait until I have plenty of free time in case something goes wrong.

ITunes cannot connect to Internet and iPad backup takes Forever

Hi, I have a workstation, high end Windows 7, PC, everything works perfect except the iTunes.. here's my story:
iTunes cannot connect to internet, nor can iTunes Store. I tried "Run Diagnostics" from Help menu, it showed "internet connection verified" green light BUT "Secure link to iTunes Store Failed" Red Light.
Then I thought, lets check other Apple App, Safari.. which couldn't load google for a long time and didn't even show any error, anyway, so I quit and uninstalled it.
I connected iPad for backup, it started all fine. At "Step 2 of 7" backing up, the loading/copying bar came half way up and stayed there for more than 20 hours. So, I quit that too. (Maybe, this is a different problem or connected, im not sure.)
I also checked the setting in Norton Firewall and made sure iTunes was allowed full access. Internet is working perfect in all the other applications, even "Apple Software Update" is working fine, checking for updates and everything. I have latest version of iTunes by the way.
THEN, I uninstalled everything Apple, left no trace of Apple in Program Files, and reinstalled iTunes. STILL SAME PROBLEM!!! Can anybody help? What could've happened, 'coz it used to work just fine before.
Thanks Guys!

start itunes.
update podcasts - no response.
click on store - no response.
use diagnostics for connectivity - no response.
sometimes, when i stop itunes from trying to connect, i will get an error code 11222

After upgrade to ios6 iPad does not accept password to wifi, I cannot connect to internet. Pls help me...

After upgrade to ios6 iPad does not accept password to wifi, I cannot connect to internet. Pls help me...

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Airport problem-cannot connect to internet since update

Similar Messages

Maybe you are looking for