Airport, Road Runner, and Mail

Has anyone out there had problems with ABS, Road Runner, and Mail? I am trying to find out before I purchase. Thanks.

This is not a handheld issue, but a palm issue. I also just purchased a Palm Centro and I am having the same problem sending emails with roadrunner. I did not have this issue with my Blackberry, nor did anyone in my company. We have 30 days to test the Palm, and none of us have gotten a good answer yet!
Post relates to: Centro (Sprint)

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Time Warner Road Runner and iCloud setup instructions

I use Time Warner Road Runner for email on my MacBook Pro, my iPad, and my iPhone. I'm confused about how to set up syncing mail using iCloud and a .me mail address when my email has a road runner address. Is there a good step by step instruction available? Do I have to change my .rr email address to one using .me?

I have the same issue. I thouhgt my email would "sync" like my work Outlook emial account, but they do not. If you find a solution, please share!

Road Runner e-mail. I cannot get my Time Warner e-mail setup on my iMac

I just got a new iMac and am trying to set up the "mail" feature with my Road Runner account. It won't recognize it for some reason. Anyone have instructions on how to do this?

Congratulations on the new iMac...when you say it won't recognize the TW mail account, how have you tried setting it up? Did you go into the Mail preferences and enter the account id, passwords for incoming and outgoing, set the incoming to POP or IMAP according the the service you receive?
If you would, tell us a little more about the details of what you have done, not ids or passwords, of course

Cannot get mac to send/receive mail through Road Runner

Just got my first Mac today and was setting up my e-mail account and I cannot get it to connect to the road runner e-mail servers. I made sure the pop and smtp servers are correct but I still cannot get it to work. I am using the mac wirelessly but have no problem connecting to the internet. I am using a Linksys WRT54GL router. Any help would be greatly appreciated. I was really looking forward to playing with my new computer but I need to get this fixed 1st.

I am using a Macbook Pro from 2006 (1.83GHZ, 2GB memory) and Version 10.6.7. This weekend I downloaded and installed the security update. ( I waited until yesterday to do Safari and the other one suggested.) It screwed up my mail program, so when I opened it, it welcomed me to my new or updated mail program. Checking under library, I found my old data was still present. I had to follow directions to re-establish my account, and then it "Imported" my data into the account. The new one has get mail in a different location on the menu bar.
However, it continues to ask me for my password to access Keychain. The only work around that was to have Mail download mail every five minutes. Otherwise I have to sign in again. I attempted to work with Keychain, I put the password into Mail's preference file, but that didn't help.
What is worse I discovered a problem with Keychain Access. It claimed the login was unavailable, and I could not directly access it in Keychain. Keychain, however, provides something called Keychain First Aid, which was able to restore the Login.
Now my work around with Mail works. BUT I HAVE LOST MOST OF MY PASSWORDS IN KEYCHAIN. Or they may be hidden. When I couldn't open a critical diskimage, I could not find it in Keychain to manually use it. Now critical files are unavailable. I will add this as a new linke, but I suspect I may be screwed.

I am a road runner user when i open firefox i get an earthlink eb page i am not an earthlink user how do i get rr web mail

i downloaded mozilla fire fox to my desktop. when i open it to get web mail (road runner) i get earthlink. i am not an earthlink user. how do i get road runner web mail?
.

Change your home page to the road runner webmail system - see https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#w_set-a-single-web-site-as-your-home-page

Network slowed down - Road Runner

I've had terribly slow Internet access for about a week and a half now. All my devices are getting 6-8 Mb/sec from Time Warner Road Runner, and I was consistently getting 15-20 MBs.
Time Warner was here today, and the Windows box they plugged directly into the modem was getting 15 Mb+. My souped up iMac, plugged directly in, was getting 6-8 Mb.
The same holds for all my other devices - all iOS. iPad, iPhone, AppleTV -- all experiencing slow Internet.
The Time Warner tech says they've been upgrading software on their modems recently - in the time range that I've been experiencing problems.
Anyone else seeing trouble with their Time Warner Road Runner Internet connection?

We used my cabling, which we swapped out with other cables, just to be doubly sure.
In short, the only obvious difference was that my system is entirely Apple and hers was Windows.
I'm somewhat confident that a change somewhere - either in the modem or upstream, or in the Apple ecosystem - has diminished my performance.
I know that all my network routers - the Time Capsule and two Airport Expresses - were updated. I did not think the desktop received any kind of an update that affected networking. (I have a third Express, first generation, that has not been updated recently).
As my performance was bad when connecting the desktop directly to the modem with two different ethernet cables (and those same cables were used to connect the tech's Windows laptop to the modem, with no performance problem), it seems something is going wrong on my desktop, iPad and iPhone, all of which report 6-8 Mb/s when the Windows machine was getting 15+ and that's what I consistently received before a week or two ago.

Palm Pre Plus outgoing email server for Time Warner (Road Runner)

I have set up my email using POP server with Road Runner (Time Warner). I am receiving emails but can't send. Today I called Verizon & Road Runner several times. Each one points to the other. Can someone help me with the outgoing info??
Thanks!!

Hi. I understand you need help setting up your outgoing mail server and I will be happy to assist you from here.
First,
Verify the ougoing server settings: (Road Runner)
Outgoing mail server
Username
Password
Port number
Second
Verify the Use Authentication setting.
On
Off
Third
Verify the Encryption type:
None
SSL
TLS
Please let me know if this works for you.
Thanks!

IMAC seems not compatible with Road Runner. Can send, not reply or send

Started having problems with RR on IMAC/Leopard. RR says it is a MAC problem. Can receive but not reply or send, so I have to go to webmail, wasting time. Is it better to use Mac Mail? Would that solve the problem?

This is a known issue with road runner e-mail and the mac mail app. Seeing as the mac mail app works just fine with any other e-mail provider, logically the issue is with road runner's e-mail service.
In my experience, Road Runner is severely lacking in Mac support. When I used to use them (I recently switched to FiOS), any time I would call support due to an outage, I was always told that "our internet doesn't work with macs" or "the problem is that you have a mac. You need to call Apple for support."
At any rate, if you want to use mac mail, I would suggest getting a new e-mail provider, such as Gmail.

DHCP Renew Issue with Road Runner

I have had Road Runner for 6 weeks, the first four weeks everything was running smoothly. However, for the last two weeks the connection has been sporadic and I am constantly losing my connection.
My computer is connected directly to the modem with an ethernet cable; there is no router, there are no other computers. I'm simply trying to stay online with my little computer.
My network settings are for built-in ethernet, using DHCP, with the addresses provided by my ISP (Road Runner) and I've added two DNS server addresses for Road Runner (because several other discussions, posts, etc. recommended using those to help stay connected). I've tried turning my IPv6 off, I've tried manually configuring my DHCP connection, I've scoured the internet for help. All to no avail. Most topics deal with networking with PC's or airports and I have neither attached to this computer. I've created new locations to try and "erase" any default settings and I've kicked the modem a few times (accidentally I assure you ).
From what I can tell, (keep in mind I sell trees and know nothing about this) the DHCP lease does not renew when it's supposed to. I am disconnected every half hour or so, or I have to press "renew" to be able to stay online (highly annoying).
When I first subscribed to Road Runner the connection was fine and I was able to stay online indefinitely. Two weeks ago that changed, even though I did nothing (intentionally) to change network settings. This means I downloaded nothing that would affect my network configuration, I didn't poke around in network configurations, I did not change any settings. I've spoken with their online "tech" support four times. I've spoken to three people on the phone and I've had a tech come out to replace my modem and ethernet cable. When the problem persisted I contacted them again and was told the problem was with Apple <gasp>.
I believe I need help in finding a way to have my mac recognize changes in DHCP and to renew the lease automatically, for all I know it could be that the moon isn't aligned with Saturn <shrug>...preferably in vernacular I can understand. Thank you in advance for any help!
Lori

Hi Lori,
You're not really in the right forum for your problem (this area is for Apple-server) but I'll give it a go...
First, short explanation on DHCP. This process is pretty straightforward for the client's function so I'm suspicious of the "blame the mac" conclusion from Road Runner (although does not exclude possibility). When the mac starts up, it issues a 'Discovery' broadcast, looking for a DHCP server. The server responds with an 'Offer' of an IP address. The client then responds with a 'Request' to the server for the same IP address and the server then sends an 'Acknowledgement' that it may use this address, along with other information including the 'Lease Time' - how long the client may continue to use that info.
The lease time is important. After 50% of this time has gone, the client will attempt to renew it from the same server by issuing another Request and awaiting another Acknowledgement. Should there be no Acknowledgement, the client will continue to issue Requests up until the expiry of the original lease time at which point it will drop all the info which it received from the server and then issue another Offer broadcast, looking for a new server (which may or may not be available).
So, first thing, lets see what lease time you are getting from Road Runner and see if this corresponds with the 30 minutes you seem to get from a session...
Ensure you have a cable connection to your router, restart computer. In Applications-> Utilities, start up Terminal. Enter the following line, ending with normal 'return' key (new line)...
ipconfig getpacket en0
That's a zero at the end.
Look for the line similar to this, "lease_time (uint32): 0x1bd8", and post back the string of chars you get at the end of your line (corresponding to the "0x1bd8" part). Quit the Terminal utility.
Can you also confirm what computer model you use, and the system version?
-david
Server 10.4.8

Safari Downloads with Road Runner

Recently moved from Earthlink to Road Runner, when I download files/attachments they come through with an additional tag, (html) Example pdf.html This is a real pain to then go and remove the unnessary tag, and reset the file. IS there away to stop this? Road Runner Tech says this is a known problem with Safari and says to redirect mail with files to another mail program.

No Specifc Steps,
Just downloading attached files from road runner e-mail and when the download is complete the file has the .html tag attached to it. For example when the downlaod is finished it will say file.pdf.html
Of course the mac looks at the .html file and shows only the html code when it is opened.
To fix I need to select the file name, remove the.html tag, tell the computer to accept the new tag, then it openes the file correctly.

Modem Settings for Road Runner Dialup

I am unable to log on to Road Runner dialup.
I have this Apple internal modem:
Modem Model: Jump
Interface Type: I2S
Modulation: V.92
Hardware Version: Version 1.0
Driver: MotorolaSM56K.kext (v1.3.9)
I have tried every combination of settings I could think of, with and without Road Runner tech support assistance and am still unable to connect and complete authentication. I have verified user name and password to be correct.
Does anyone have a list of settings for connecting to Road Runner, or other suggestions?
Thanks

Thanks a lot for answering.
I believe the modem is working. I can hear it dial, hear the handshake and apparent connection. The modem status display shows "Connecting" then "Authenticating" and eventually "Disconnecting". I get an Internet Connect report that "Authentication Failed". I have verified that my Account Name and Password are correct, by logging on to the Road Runner Web Mail site. I went through that in detail with their tech support.
How can I disable v.92 in OS X 10.5.6? I tried disabling error control and data compression, but that seemed to have no effect. What about these settings:
Send PPP echo packets
Use verbose logging
Use TCP header compression
Would any of those PPP settings have an effect on Authentication?
So far, the only way I have been able to connect and log in by dialup is with a PowerBook G3 (Wallstreet) in OS 9 with a PC card modem. My normal connection is a cable modem and that's no problem, but I wanted to test dialup as a backup. Now, it's a challenge.
Thanks again for your help.
Message was edited by: Dick Chanslor

Static IP works, DHCP doesn't with road runner

The boss has a road runner cable modem in his office. He is directed connected from port 2. I ran a wire from port 1 to the downstairs and connected it to a WRT54G. I did this so people downstairs could get wireless access. No one is wire connected to the router.
If I set up the router as DHCP, everyone can see the WRT54G but cannot get internet connectivity. Since we do have a static IP, I set that up in the WRT54G and everyone can connect. That is until the boss uses his machine.
I spoke with Road Runner and they said the cable modem is set up for dynamic IP but we do have a static IP. The best I can decipher is that once the boss signs on the cable modem goes back to dynamic.
But my question is why doesn't the DHCP work? If I unplug the wire from the WRT54G and plug straight into my laptop, it works fines.
Of course Road Runner is blaming the Linksys as the problem.
Thanks
Keith

Will you please let me know when you connect 2 computer from the 2 Ports on the Modem are you able to go online from both the Computer at a time.....if yes then you have to configure the Router....if No then You have to connect the Modem to the Internet Port of the Router and configure it accordingly...while configuring make sure you have your computer connected to any one of the 4 ports on the Router.
follow the Steps as Follows:-
Open the set up page of the router by launching an Internet Explorer Browser and type the address bar, 192.168.1.1 and press enter. When it prompts for the username and password, leave the username field empty and provide password as admin and click on ok.
On the main setup page the ""Internet Connection Type"" should be
on ""Obtain IP Automatically - DHCP “. Click on the Save Settings
button.
Now click on the sub tab ""MAC address clone"".
- Click on enable
Click Clone your PC's Mac & click save settings
Check Internet IP on Status page of router ....
If getting Valid IP .... try going online
If not ... power cycle for 4-5 minutes & then again check the Internet IP address by login into the Setup page of the Router....checked the Internet IP Address....

Road runner home page with os9

As of yesterday I am unable to get the roadrunner home page using internet explorer for mac 5.1 with os 9.2. I can still surf the web but no road runner home page. road runner and apple were unable to help me. my computer has 10.1 on it but I would have to get drivers if they are available for all my applications and even 10.1 only uses internet explorer 5.1
What to do? Has anybody had this problem
Joan K

rightwingnut, welcome to Apple Discussions.
What is the URL (address) of the Roadrunner home page? Is this it: http://www.rr.com/rdrun/
I had no problem accessing it with Mozilla or IE 5.1. I switched to Mozilla for OS 9 & like it better than IE. It works on web pages that IE has problems with. Plus, Mozilla has a pop-up ad blocker & a password manager. Download Wamcom's Mozilla browser at:
http://wamcom.org/latest-131/
Cheers, Tom

I upgraded to lion today and just realized I am not receiving any mail. I can send out but not receive. i'm using a POP Road Runner account. Any help appreciated.

I just upgraded to Lion today and realized I'm not receiving any mail. I can send out but not receive. I am using a POP server Road Runner acct. Any help would be appreciated.

Try Mail->Window->Connection Doctor. If there is a problem reported, try:
Open Mail->Preferences and check your settings.
If you still have a problem, Copy your settings (screen capture ⇧⌘4), delete account, and re-setup account

IPhone4 - Outgoing Mail - Road Runner Account

Outgoing Road Runner mail on my iPhone 4 is unbelievably slow (2-3 minutes or more to send an outgoing message, even when I'm on wifi with a full signal). I have changed the outgoing server settings from the Road Runner server to the AT&T servers (first choice is cwmx.com and also have ATT&T STMP server on - all others are off). Anyone have any idea why this is happening and any suggestions on how to fix it ?

TWC has that issue per your last line. One thing I did was copy everything from my G4 in case apple lost my data. I have everything from my mail folder. Can I do an import like bookmarks? I will try your recipe and see what happens.
This has been so long, but apple had to put a : colon on the end of smtp-server.carolina.rr.com and I want to say it was my username, but other threads have said to put a server port 587 on the back of the outgoing. It is really confusing that apple didn't know how to do this when I called support yesterday.
Now I am hooked up to the airport express via a apple wireless card, but that shouldn't make a difference

Airport, Road Runner, and Mail

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