Airport Scan on Windows

Extending an Airport Extreme with an Express. Have Windows XP on both a MacBook Pro and and iMac 24. Airport sees both the Extreme and Express on my MacBook Pro, both on the mac side and windows side. My wife's iMac/Airport sees both Extreme and Express on the mac side but does not see either of them on the windows side.
Windows connection dialog sees a 5 bar, excellent reception for my Apple network but will not allow me to connect. The windows connection settings on my MacBook Pro are using WPA2-PSK/AES with key. I have the same exact settings on the iMac windows wireless connection. Still can't connect.
Also have reloaded OSX windows drivers.
I can get a wireless connection on a neighbor's unsecured network but, obviously, that is not the answer. Suggestions? Thanks. BrightonColorado

I have seen a similar issue. Some wirless adapters only support some frequencies. You should be able to see the which frequencies are supported by your device in the properties of your network device on windows. If not, I would try the following:
- make sure, that the ae is running in 802.11b/g compatible mode
- set the ae to channel 6
Good luck.

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How to setup the airport extreme for window xp

How to setup the airport extreme for window xp

Sorry, I forgot to mention a few points:
1) I don't have the Airport Extreme base station;
2) My PowerBook is connect to the internet thru wired connection with the Built-in Ethernet;
3) The Airport is turned on, but my PSP's scan cannot locate the PowerBook at all (while it find someone else's network)
So, I wonder if I can just connect my PSP to the built-in Airport in the PowerBook directly. So that I can have internet access on my PSP.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week, Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.
The file name has no special character in it, just letters and no spaces.
I have done this in the past and it has worked, but now it will not.
I have not upgraded any software, that I am aware of.
After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs. The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
Is this a software issue or a scanner hardware issue? I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
Thanks.

I had the same problem.
Got a 90% fix. Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
1. Quit Image Capture
2. Go to Finder > Go > Home, which opens up your home folder (named after your user name)
3. Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
4. Start "Image Capture", click "Details" and change all your settings as you prefer
5. Quit and restart "Image Capture". Notice it remembers all your settings except "Scan to" folder. It insists on saving to "Pictures".
That's as far as I was successful. I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
This is what I tried:
6. Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
7. Quit "Image Capture". Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
8. Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
9. Double-click on "~/Pictures" and change it to the folder you prefer. I like "~/Desktop"
10. Choose File > Save then Quit from Pref Setter. Note that re-opening the plist file still shows "~/Desktop"
11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
I consider this a bug.

HP LaserJet Enterprise 500 Color MFP M575 - Can't scan from Windows

We recently purchased and installed an HP LaserJet Enterprise 500 Color MFP M575 to be used as a networked all-in-one solution for a number of offices. I have been able to get it set up on our network and have installed the appropriate drivers on the requested Windows 7 x64 machines, and network printing works perfectly. However, it seems that despite the fancy scanning features available from the all-in-one itself (scan to email, scan to a network folder, etc.), I can't find any way to do an old-fashioned scan from Windows.
I have installed the full software solution available on the driver download page for the device, and while Windows lists the device as a "Multi Function Printer; Scanner" it does not recognize it as an actual scanner. The built-in Windows Fax and Scan simply reports that no scanners are installed. The software installation did not include the HP Solution Center (which I am used to seeing from my experience with various other HP all-in-one devices) or any equivalent for direct scanning. The driver download page for the device does not include any separate scanning drivers, so I can't be certain if they were included with the full installation or exist at all.Some of our staff also use Adobe Acrobat to scan, and even that fails to recognize the MFP as a scanner.
We'll eventually be setting up the device to scan directly to a network folder, but we need a fallback while IT takes their time getting it set up; I can't imagine that the simplest option is not available at all. I must be missing something here, any assistance would be greatly appreciated.
Edit: To add, I also ran the HP Print and Scan Doctor. Interestingly, it reports the device as a printer and only offers to "Fix Printing" without any sort of resolution for my scanning problem.

There is no change to this problem after 6 months since the last post. Put simply, and as stated in the previous posts, there is no way to scan a document and receive the image on your PC. If you are working with graphics for any length of time or want to create an image for inclusion as an image in a document or web page using this piece of equipment will not allow you to do so.
Great shame as every other function works well - it cannot be beyond the wit of HP to include a Windows application that enables you to scan an image, receive it in the software you are using at the time (e.g. Outlook, Word, Photoshop...) and use it in your work.
HP Printers several years older than this £1000+ Enterprise printer were able to do this simple job and have done so for a great many years. Just being able to use Microsoft's Fax and Scan would be start.

HP OfficeJet 6500 E709a: cannot scan from Windows 8.1; uninstall crashes at step 8 of 10

When I try to scan from Windows 8.1, launched from the HP Solution Center, it fails before giving me a preview, saying:
Scanning error
4,[(2,22,80040001),(3,22,0)]
When I run the HP Print and Scan Doctor and select "Fix Scan", it fails on the first check, saying it failed to find the driver. The text field that gets uploaded to HP includes the string "hpbxpsrender.dll: Not Found".
I tried uninstalling, using uninstall.bat in the "OJ_AIO_6500_E709_EntScruber_140" (HP OfficeJet Enterprise 14.0), which I downloaded from HP.com. It gets to step 8 of 10 ("removing unnecessary components..."); then it hangs and Windows 8.1 says "HP Installer Uninstaller has stopped working" and kills it.
I have tried running uninstaller in regular mode, in regular mode with my anti-virus / firewall (Kaspersky) paused (disabled), and in Safe Mode with Networking. Same result every time.
I have run the Installer without error. I can view the HP OJ status web page in my browser (http://192.168.1.5) from both computers.
I don't remember if scanning has ever worked on this computer. Scanning works on another computer (Windows XP). Both computers are wired (Ethernet) to the same network switch as the HP OJ.

Hi DonaldPayne,
Welcome back to the HP Support Forums! I see you are not able to scan to your HP Officejet 6500 with your computer running the Windows 8.1 Operating system. You have tried to uninstall the software but get an error message. I see you have done ALOT of troubleshooting already, thank you for that, this allows me to see what has failed for you.
I would like you to continue here and complete the steps listed below:
1. Press the Windows key + R on the keyboard to bring up the run menu.
2. Type %programfiles% in the run field and click OK.
3. Delete any HP/Hewlett Packard folders.
4. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %programfiles(x86)% in the run field, and click OK. This is for 64 bit systems only.
6. Delete any HP/Hewlett Packard folders.
7. Press the Windows key + R on the keyboard to bring up the run menu.
8. Type %appdata% in the run field, and click OK.
9. Delete any HP/Hewlett Packard folders.
10. Press the Windows key + R on the keyboard to bring up the run menu.
11. Type %programdata% in the run field. 
12. Delete any HP/Hewlett Packard folders.
13. Press the Windows key + R on the keyboard to bring up the run menu.
14. Type regedit in the run field.
15. Delete any HP/Hewlett Packard folders or keys that you find. (backup the reg file b4)
16. Run Disk cleanup from Administrative Tools
17. Now run the HP Printer Install Wizard for Windows it was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
18. If you run into any problems after installing using the PIW, now we can re run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
I will watch for your reply, please make note of anything that you run into as well as what the PSDR finds.
Thanks,
HevnLgh
I work on behalf of HP
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How do I connect my airport extreme to windows 8.1

how do I connect my airport extreme to windows 8.1

Connect an Ethernet cable between the U-verse router's LAN port to the WAN (circle-of-dots) port on the AirPort Extreme Base Station (AEBS). Since you will have two routers in series, you will want to reconfigure the AEBS as a bridge. (ref: AirPort Utility > Select the AEBS > Manual Setup > Internet > Internet Connection tab > Connection Sharing = Off (Bridge Mode))

How can I open ports on my AirPort Extreme, from WINDOWS?

I have an Airport Extreme as my router, and I have a Windows-based computer. I need to open ports on the router (ironically, it is for my Apple TV).
However, even though I can use the Airport Utility for Windows (latest version 5.5.3), I cannot open ports from the application.
Everywhere I look, I am supposed to have a firewall tab in the Advanced section, but I do not have it. The only tabs that I have in Advanced are:
Logging and Statistics
MobileMe
IPv6
How can I open ports on my Airport Extreme router from Windows?

Is your AirPort Extreme the only router in your network configuration?

Not able to scan on windows 8 x64 with acrobat 10.1.4

I am not able to scan on windows 8 pro x64 rtm (from MSDN) with acrobat 10.1.4.
My combined printer/scanner model is HP Laserjet Pro 400 color MFP M475dw.
My scanner driver "WIA-HP LJ300-400 M375-M475 scan" works fine in Windows Paint, but when trying to scan with Acrobat it only shows a "Wrong parameter" message. When I try again or to close Acrobat a "operation not allowed because scanning is in progress" error message comes.
Is acrobat 10.1.4 ment to be windows 8 x64 compatible (like the sales rep told me)?
Is there a solution to this problem?

As Acrobat X up through 10.1.4 wasn't intended for a Windows 8 "beta" a possible solution is to use what ever comes along that has been designed for Windows 8.
Keep in mind Acrobat 9.2 worked with Windows 7 until the first round of Win 7 updates. Full functionality came with Acrobat X (the 10.1 update provided PDFMaker compatiblility with some Office 2010 x64 applications).
Be well...

Scanning with windows 8.1 and laserjet 3050

I have had my Laserjet 3050 for many years and all printer functions have worked well for that time using Windows XP. I have two new computers now. One with Windows 8.1 and the other a Mac with OS 10.9. I am able to print with the LaserJet from either computer but unable to scan to saving to computer on either computer. I have checked for HP updates and new drivers but no success. UIn XP I would go to the Start menu and then programs to the HP folder and there I would click on scan. There is no such program or application or HP folder on new either computer. The Windows 8.1 will not read the installation disc that came with the Laserjet 3050. What do I have to do to be able to scan and save to computer?

OK, I figured out how to scan in Windows 8.1 but still unable to do it in OS10.10. I can print to Laserjet. My LaserJet 3050 is recognized in System Preferences/Printers & Scanners but to scan my LaserJet and Mac don't see each other. I am not able to find an app to do this function. How do I correct this?

Cannot make Canon PIXMA MX922 fax to work with "Windows Fax And Scan" on Windows 7, 8.1

I have Canon PIXMA MX922 multifunction printer installed wireless on iMac OS X Mavericks. It works great but there is no fax drivers for Mac. I have Windows 7 and Windows 8.1 installed on Parallel Desktop. I am able to print and scan on these machines. I can scan using "Windows Fax and Scan" and other programs including My Image Gardens but no luck with faxing. I can send faxes using print function and chosing a Cannon MX920 series fax driver. The problem is to recieve faxes. I've connected MX922 wireless and wired with no help.
Does anyone have the same problem? Any ideas?

Hi Anton,
thank you for your advice.
In case this is going to fix itself in 25 hours I will check for the issue then. I'm gonna let you know whether the issues has disappeared.
But it sounds to me a little bit, like you have been expecting that behaviour? Have you? Especially within a Lab it is very confusing to have test clients which appear fully functional 25 hours after the setup has been succeeded.
I've followed your annotation and posted the log files on the Connect portal.
Thx
Peter

How to find airport extreme in windows 8.1

My windows 8.1 64bit wont find my airport extreme model A1408

Are you using wireless or ethernet?
Ethernet is always to be preferred.. please plug the computer in by ethernet if possible even if you are using wireless.
Does the computer get a valid IP address from the AE?
Open the command window (which strangely has never been replaced to this point).. and type
ipconfig /all (find the IPv4 address for wireless and ethernet).
If they get 169.254.x.x address then it is self allocated and there is simply no connection.
If you get proper IP address then ping it, using the command
ping AEname or ping AEIPaddress (where you use the network name or network IPaddress of the AE).
Certainly if your AE is named
Fred Blog's Airport Extreme
That is not a valid windows name.. so you should fix the names on your AE.. use names that are short, no spaces and pure alphanumeric.
Please install the airport utility for windows.. there is none specifically for win8 but the win7 version should load.
That improves things with bonjour and some extra files.
Windows can firewall off the AE as unknown device. Ensure the computer is in home location, not work or public. Ensure that if you have correct IP address and ping fails then simply turn off your firewalls.
If wireless still doesn't work.. welcome to the world of voodoo.. you can have driver issues.
Post back exactly what the wireless card is in the computer.

How to install HP laserjet 1536DNF scaner in windows 2008 r2

I have Hp Laserjet 1536dnf all in one printer installed in network.Printing is ok, not able to installed scaner on windows 2008 R2. Same natwork client system having windows 7 or 8 can install and print very well.Any idea to install scaner on windows 2008 R2 server?

Hi,
We only have UPD driver for this printer on Win Server 2008R2. YOu can check the driver page; Server 2008R2. but we do have full software solution and Basic print/scan driver for server 2008 32/64 bit. Server 2008 32/64bit
It may work with server 2008 driver but support would be limited. You can also try uninstall/reinstall from CD.
Thanks,
ExpertOne
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue

How do i install the airport on my windows pc

how do ik install the airport on my windows pc (windows 7)?

To set up and configure airport base stations, download airport utility for windows
http://support.apple.com/kb/DL1391

Airport Utility on Windows XP laptop can't find AE

Today, Airport Utility on Windows XP laptop says it can’t find my Apple Extreme device. Yesterday, Windows found it and provided wireless connection immediately. Today, no-go. The only change is that I plugged in a USB mouse -- doesn’t seem likely that’s the cause. I can get connected OK wired. AE lights up steady green, when I plug it into the modem so that makes it appear to be OK. I do not use I-Tunes and speakers -- just would like to avoid dragging an ethernet cable around. Can anyone suggest a solution?

I had the same problem. My AirPort utility in Windows would not detect the AirPort Extreme until I was already connected to the internet. I have two routers in my house. When I connected to my other router and was connected to the internet via that, then my AirPort Extreme showed up in my AirPort.

Trouble with Airport Express and Windows 7

I have my airport express connected to my computer via ethernet cable and I have the airport connected to my network.
But in the network connection settings it says that I'm connected but there's no internet access. The map in Network and sharing center looks like this:
(This computer) =============== Unidentified Network =======X========Internet
Can you please help me find a solution?
Thanks!
-Sam

whitefire765 wrote:
I have my airport express connected to my computer via ethernet cable and I have the airport connected to my network.
The last bit.. how do you have the Express connected to the network??
What IP does the Express have and what IP does it hand to the computer??
I presume you can access the express from airport utility in windows.. if not please do load it.

Airport Scan on Windows

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