Airport Shows Connected to Internet, but won't actually connect...

My wife is having trouble connecting to the internet on her Macbook Pro and I've tried everything I can think of to get it corrected, but nothing has worked yet.  The airport wireless signal shows that she is connected to the interest  and has full bars, but she is not able to access the internet or check  her email (through mac mail).  She is right now out of state, but has not been able to access the internet in the two places where she is (the interest is working because everyone else around her is accessing it fine). 
I've done the following to try and correct this so far, with no luck:
- turned airport off, then back on after 10 seconds
      - fully shutdown the computer, then restarting
- renewed DHCP Lease
- checked proxies to make sure nothing is selected
Does anyone have any ideas on how to fix this?  She has not downloaded or installed any new programs or even used the laptop in the last 48 hours.  I've heard of this happening to people before, but the above solutions have not worked to fix this.
Many thanks in advance!

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