Airport stopped connecting to internet - ethernet cable OK
Last night, my wireless stopped working. When I looked at the network diagnostics, it had everything fine up to and including the ISP, but then it couldn't find the internet from there. I rebooted my modem but to no avail. I then tried just connecting the ethernet cable to my mac and that was fine (once I'd rebooted my modem). However, I still am having problems with the airport. I tried a restore to factory settings but I still can't get anything. Has anyone else had this issue?
I know that you have already tried a number of resets, but I would recommend that you try the following:
Power-down the modem, AirPort base station, and computer(s).
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.
Similar Messages
-
I have just bought an airport express to connect to the Ethernet cable in my cabin. It's all set up all lights green and I've set up my wifi connection. But when I try to connect my I pad 3 or my iPhone 4 it finds the network but cannot seem to join it. Can anyone help?
Hello Lucy:
As I am not on the ship, I am "fishing" to see if I am able to help.
On the ships (cruise type) I have been on, there is usually a secure "ship" wi-fi network (as well as one that passengers may use for a fee) that needs a password to join.
On your iPad, go to settings and then tap Wi-Fi. What network are you connected to?
When you plugged in your Airport Express, you should have been prompted for settings...including security.
Barry -
Airport express connects to internet, will play via airplay, but not through itunes.
Hello all-
I just updated to the latest iTunes 12.1.1.4 64 bit and now itunes can no longer send music to my airport express. It is directly connected via an ethernet cable. The wifi portion of the airport express works, I can find it in the airport utility, I can send music via airplay from my iphone...just cannot connect to the device in itunes to play music. I also tried airfoil and it cannot find it either. Thanks for the helpThank you for responding, Duane, I'll give it a try. I suspect the cordless phone is the culprit. I do wonder though, if it is why my Safari and Mail aren't kicking in even if the Wireless Network is working fine.
If I may repeat that part of the issue: often, when downstairs, I actually can connect to the wireless network, and I see in the network connection window the words "Connected via PPoe", yet Safari will not connect to the internet, claiming "could not find PPoe"; and Mail will not connect to the online server, instead reading "working offline" no matter what I do. At such times it's almost as if Safari and Mail are in a different non-functioning universe than my functioning wireless network. Why won't they go along for the ride? -
Problems setting up my TC. Have just bought new iMac(OS 10.6.8) and TC. I tried to set it up. iMac cannot find it. I have tried direct connection with an ethernet cable to Mac or direct to my wireless router but nothing. Just a flashing orange light. Help for a simpleton please. Have tried reseting TC, but to no avail.
Just updated from 10.6.7 ---> 10.6.8 and had the same issue. Despite having done a clean install from 10.6 and got everything back off my TC, now Time Machine can't find it!
Green light is on, ethernet cable conected, network CP says its conected but nothing. Airport Utility can't find it. Hit reset button, Orange flashing light but still no show in Airport Utility.
But I know its there, as rebooting from 10.6 SL disk shows the backups are still ok?
Hmm, ideas anyone?
SBB -
In the garage I have a Netgear Router. it is connected by a ethernet cable, I have a 1tb drive that I want to use there. On the drive there is only a USB port. on the Netgear there is only ethernet ports. is there an adapter that will work for that?
It's not that simple. You need a "smart" device to connect a hard drive to, like a Time Capsule, or another computer, or an Airport Extreme/Express that was made to share a drive, or some other brand router that has a USB port for sharing a drive, etc.
-
Hi Guys, I'm running snow leopard 10.6.3 recently had update which left me with a DMSL launch problem. Re installed software and now can't connect to Internet with cable or wifi ! can see network and router. Have tried many things and now pulling my hair out !
recently had update
Care to share which update?
Have tried many things
Care to share?
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios. -
I just got a Macbook Pro with retina display yesterday (this is the first time ive bought an apple computer) and im trying to use the migration assistant to get my files from my Dell XPS 720 to my macbook. I get stuck on the finding computers part because it doesnt detect the other computer. My pc is connected by an ethernet cable to the router that my macbook is connected to wirelessly. I also noticed that the macbook has no ethernet port to i cant use an ethernet cable with it. Im asking if the migration assiant can work if my pc is connected to the router wired, while the macbook is connected to the same router but wirelessly?
http://www.apple.com/support/switch101/
-
Safari stopped connecting to internet
Have used Safari for years. Stopped connecting to internet. Other browsers connect okay. I tried to get to the Network preference configure pane to change the proxy as I read here, but a dialog box pops up and blocks using the Network window. I click okay on it over and over, but it comes right back. It says"Your network settings have been changed by another application." I installed Safari again, but it didn't fix the problem. Firefox doesn't like my games. I want Safari back!
I'm having the same problem. Started sometime after I upgraded to Tiger (10.4.11). Tried upgrading Safari to 3.1.2 with no improvement. In trying to diagnose the problem, I've seen some weird things. e.g. I can always connect to secure sites (https). Sometimes Safari will work for a while after I've been using Firefox for some time. When I booted up using my old system, Safari worked just fine. But I can connect with Safari on my iBook while it is connected to my desktop (both use Tiger) going through the desktop's modem. I've already tried putting the DNS settings in but it didn't help. Only other thing I can think of that happened is that I stupidly joined Google checkout. Since them I've been inundated with spam and I'm afraid they put something on my computer and now it's messing me up. Am considering doing a complete system reinstall, but don't really want to since I'm not too hopeful that it will work.
Any suggestions would be greatly appreciated. -
I've tried other routers in place of the airport and they work fine, but I really want to use the airport instead due to the wireless speaker addition.
I assumed that you have already tried using different "known good" Ethernet cables, just in case the one you have now is faulty ... correct?
Assuming the answer is "yes," the other option would be to perform a complete power recycle of your networking gear. This is something that should be performed whenever making network equipment changes.
Please try the following:
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. -
Airport Express Stopped Connecting to Internet, but Computer Says It Is
Hi,
I usually can find answers on these forums, through FAQs and troubleshooting, but this one's got me stumped. I've got an Airport Express Base Station. It worked great and then one day - it stopped working. Literally, I was online until about 12:30am, went to bed, and then at 10:00am the next morning all was lost. In the airport status in the menu bar, both my laptop (running 10.4.11) and my husband's (running 10.5.x - not sure which)show the base station is connected and working. In Internet Connect, it says the base station is working. But I cannot connect through Firefox, Safari or iChat. I know its not the cable modem because right now I'm directly connected through the ethernet line (and obviously it works since I'm on this discussion board). I've rebooted, my machine, the Airport Express, the cable modem about 20 times, in all different sequences, with the same results. I tried troubleshooting through Network System Preferences and still, a no-go. The funny thing is, if I plug in the printer and the ethernet line to the Airport Express, I can't connect to the internet but can print just fine. I've also tried to reboot the base station to Factory Settings and it doesn't seem to be doing that (plug it in while putting a paperclip in the reset button). Is it broken? Did it fry inside? Anyone have any suggestions? Help!Well, to anyone else that may have had this problem, I was able to reset the base station to its factory settings. Turns out I wasn't holding the reset button down long enough (duh). Went through Airport Setup Assistant and everything's working fine now. Phew!
-
AirPort & Internet Ethernet-cable 'smart' TV
There are similar questions on this topic, but some old and some unclear. So...my question is:
If I plug in my modem into Airport Express, can I plug in Ethernet cable from 'smart TV" and it would work getting Netflicks, Pandora radio, etc.
(Using the WAN and LAN ports)
I'm considering purchasing the AirPort Express Base Station for this purpose.
Note; My 'smart TV' also has wifi, if that's the only way it will work, but I figure Ethernet cable would be faster and more reliable. (Right?)
These are the only two things I want to connect: Modem for computer (so I can get wifi) and Internet TV thru Ethernet cable.
My Internet speed is 50Mbps....so it seems like Airport Express would be all the speed I need. No?TP-Link....I don't know. But I have learned that Apple products (software and hardware) tend to work well together, better than mixing brands (Although I use non-Apple keyboards...but that's a simple thing.).
Well, it's great this should work out. So I plug the DOCSIS 3.0 modem's Ethernet cable into the WAN port of the Airport Express....then plug in the 'smart' TV's Ethernet cable into the LAN port and it should work (i.e. I can get Netflicks directly to the HD TV).
The Airport Express LAN ports acts as a uh, a 'bridge.'
Whew...it sure takes a lot of thinking to do something you've never done before -- and it's all 'invisible services.' with technology racing ahead every moment and language and definitions changing from one web site to the next.
IMO. -
Airport Express won't see ethernet cable and internet
I have just connected to new ISP. Airport was working perfectly before. I try to connect new modem to airport with ethernet cable and the Airport utility says nothing is connected to the ethernet WAN port and keeps telling me to plug it in but it is...I have hard reset, and rebooted everything... I am at a loss. Do I need to change IP addresses or DNS server addresses? I connect the ethernet direct to my macbook and the internet works perfectly, but I plug the ethernet into the airport and it doesn't see it. Can someone please help me, the ISP's advice is buy a router from them... but I have used airport for many years on different ISP's and they have worked. Does anyone have a suggestion besides rebooting and the paperclip?
Sorry, I am not familar with this product, but maybe some other users who have used the same product can help.
IF you have not yet performed a full Factory Default Reset on the AirPort Express, that might be a good idea, as a Hard Reset will not return the AirPort Express back to factory fresh settings.
To do this....
Power off the AirPort Express for a few minutes
Hold in the reset button first, and keep holding it for an additional 9-10 seconds while you simultaneously plug the Express back in to power
Release the reset button after the hold period and allow a full minute for the Express to restart
It is unusual for the WAN port to fail, but if you continue to see the message about no connection at the WAN port, that is likely what has happened.
If you have an Apple Store in your area, you might want to take the Express to them to let them have a look. -
I just upgraded to iTunes version 10.6.0.40 and now I am having problems connecting to my Airport Express and I get an error message 15000. Does anyone know what that means? I am using an ethernet cable so it is not a wireless problem. Trying to find out if this is realated to the iTunes upgrade. Any ideas out there?
Sure...
See this Apple article for a Hard reset of a Factory reset.
http://support.apple.com/kb/HT3728 -
i have a 40 pioneer kuro hdtv with ethernet jack.
i want to connect it to my local airport network. The tv has some kind of "network" capability.
Could i connect by using an airport express to the tv via an ethernet cable;
Sounds unlikely. (tv also has a usb port).
thanks for any advice.
vincelinc
Thanks for reply.
I mostly want to get some youtube videos and also to send some photos to this tv.
would the netgear WNCE2001 allow me then to connect the tv to the local wifi net? -
i am trying to setup an airport express wirelessly. can this be done or do i have to have an ethernet cable pluged into it?
You can set up the Express using AirPort Utility and wireless only, but you must first log on to the default network that the Expess provides.....Apple Network xxxxxx....and then open AirPort Utility.
No password is required.
For most users, the Ethernet cable method is simpler....if you have a spare Ethernet cable handy.
Maybe you are looking for
-
I now have two accounts with same number!
On May Tenth my account was charged, but the card on file had been cancelled due to security reasons on my end! I put in my new card, but at that time it wouldn't let me renew! I was told The only way to renew was to get another account under my sign
-
What is the benefit of static in a method/function
hello, can u explain the benefit of static in a function? and why i cannot called a function in a static method..example : class jalaninFungsi{ public static void main(String args[]) tesfungsi(); public void tesfungsi()
-
Need to make an online magazine like the one shown in the tutorial on AdobeTV
It appeared that all I need is InDesignCS6, which I purchased. I now see I also must purchased the digital publishing suite for $395 to make one magazine. Then I must pay Apple $99. We don't want to sell an app. I work for a public school distric
-
Where can i find my text files?
I am working in a xaml app and am trying to make a text file, and then open it in like note pad. My code does not give me any errors but I can't find the file any where. Here is what I have: async void test() StorageFolder folder
-
Updating spatial data USING JAVA
I want to update spatial data using java.Does anyone know how can i do this;;; for example i have created the following table. CREATE TABLE customers ( customer_id NUMBER, last_name VARCHAR2(30), first_name VARCHAR2(30), street_address VARCHAR2(40),