Airport TC 2TB after following all Setup instructions. Error message "an unexpected error occurred try again"

After following setup guide my Airport TC 2TB will not get past the amber flashing light. Message is "an unexpected error occurred. pllease try again." 
my cable modem allows me to connect to internet
my Airport allows me to connect to the internet while it is searching and preparing my network.  When I cancel out after the error message above I lose internet connectivity.
Any help would be appreciated.
louis

Completely isolate the Mac and the TC from the network.. plug the TC lan port by ethernet to the Mac.
Factory reset the TC.
Factory reset TC Gen 5 or AE Gen 6
Unplug your AE/TC .. hold in reset and power the TC/AE back on.. without releasing the reset.. wait until status led flashes rapidly.
Make sure in the ethernet settings you have ipv6 set to link local and the dhcp set for ip. It should give you an address of 10.0.1.2
Open the airport utility, using the top menu.. File, Configure Other.
Type in the address, 10.0.1.1 .. no password is required at this stage.
Click ok and the main setup will open.
Set all the names short, no spaces and pure alphanumeric.
Set the TC to the right mode .. dhcp+nat for router or off (bridge mode) for bridge.
Set wireless to create a wireless network.
No luck then the TC is faulty and needs to be returned.

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