Airport Time Capsule Caused iPhone Wifi Gray Out

My new Airport Time Capsule (2 TB) and my MacBook Pro connect via wifi, but my iPhone 4S (iOS 6.1.3 upgrade months ago - no problems) did not detect my TC. The iPhone wifi icon disappeared while I was looking for my TC in the list of wifi signals and wifi is now grayed out in my iPhone Settings. I tried the various remedies for wifi gray out many people apparently experienced upon iOS 6.1.3 upgrade, but none worked, not even delete/restore. Does anyone have any suggestions? Has anyone heard of this happening during TC setup? Thanks.

Apple claims the Airport Time Capsule had nothing to do with the iPhone gray out issue, which they say is an out of warranty iPhone hardware issue. The apparent solution is to purchase a new iPhone 4s for $199.
I had my iPhone a little over 500 days. Let's call it 500 even, which is 720,000 minutes or 43,200,00 seconds.
Qs: What is the probability that a wifi hardware flaw unrelated to my attempt to establish a wifi link to the TC would materialize in the very minute of a link attempt? What is the probability of witnessing the resulting the gray out the very second it occurred?
(I know some of you are thinking the probabilities are 100% for me. Very funny.)

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Airport Time Capsule causing Dropping Wifi/Internet on other computers on my network

I have 2 gen time capsule thats causing all my other computers in house to loose wifi.
Its running the latest firmware.
At the moment i leave it unpluged whitch seems to work,but really would love to have it up and running.
any advice would be greatly appreciated.

Do a factory reset..
When you do the setup again, change all the names in the TC to short, 2-20 characters with no spaces and pure alphanumeric.
That does mean setting up wireless again on each device but that is one of the things that can help.
Make sure you use WPA2 Personal security with password of 8-20 characters.. more if you are paranoid type.
Again mix of upper and lower case and numbers but stick to pure alphanumeric.
If the clients still do the same thing, change the wireless to fixed channels.
Please also test by using a computer via ethenret to see that the TC is still actually working and it is only wireless that is affected.
The Factory Reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.

Acces to AirPort Time Capsule from Iphone

Hi,
i have an Airport Time Capsule, and i could not access the data saved in TC from iphone, for example to browse photos or streaming vídeos.
But i can configure the new network from iphone through the AirPort Utility. Same problem from ipad.
Anyone could help me?

Please take a look at an App called FileBrowser to see if it will do what you want. Click the link below for more information.
Stratospherix - FileBrowser - Overview

IPhone wifi grayed out?

So I have a lifeproof iPhone case (waterproof). Apparently it leaked ever so slightly while taking under water pictures one day, causing minimal water entry to the top right (at the power button) The only side effects (after leaving the phone in rice) were no wifi and an outer camera with evaporation residue. So now the wifi button is grayed out and says 'no wifi'. Under settings>general>about>wifi it says 'N/A'. I've done a network reset, a hard reset, a full restore, I've even tried the chill thing. So now of course I suspect a hardware issue, or I need to somehow reprogram my wifi settings. Could possibly the wifi antenna have broken? Can a local apple store repair that? Any advice now is much appreciated. Thanks.
Also, can an Apple store do a lense cleaning for the outer camera? To remove water residue.

That generally indicates a critical failure. It's a hardware problem. Apple will not repair phones, they replace them. Make an appointment at the genius bar and take your credit card. An out of warranty replacement is US$149 for an iPhone 4.

Have the following iMac at home and am contemplating adding a MacBook Air and a 2TB Airport Time Capsule for backup/storage and increased WiFi speeds. My question is this (1) a compatible setup, and (2) will my older iMac slow down the WiFi speeds? Man

Have an older iMac and am contemplating adding a new MacBook Air and a 2TB Airport Time Capsule to increase WiFi speeds. My question is (a) is this a compatable setup and (b) will the older iMac slow the WiFi speeds?
Thanks

Be careful about mixing Time Machine backups and other data on the TC's disk. That will cause conflicts, sooner or later. See #Q3 in Using Time Machine with a Time Capsule for an explanation and some possible workarounds.

Cannot see NAS units after upgrading to Airport Time Capsule.

I just upgraded my router from a D-link DIR 655 to a new Airport Time Capsule and I cannot no longer see access my Drobo NAS units.
http://www.drobo.com/products/professionals/drobo-fs/
I am using Mountain Lion OS 10.8.5. I know when using OS 10.8.5 I have to ensure that DDServiced and DDServiced64 are Allowed. I have done this in the routers settings.
http://store.apple.com/ca/product/ME177AM/A/airport-time-capsule-2tb
I cannot see the NAS units on my PC (Windows) either.
My internet works (wirelessly and physicall) so the router is connecting to my modem correctly. However I cannot access these NAS units nor their shared holders on any comptures or wireless devices in my house.
Is the Airport Time Capsule the issue here? Is it compatible with the Drobo FS NAS?
Thanks

I am running the latest version of Drobo Dashbloard on both my Mac and PC 2.5.2.
I only see DDServiced64 under Apple Symbol to top left of Menu\System Preference\Security and Privacy\Firewall\Firewall Options.
Given that I cannot see the Drobos on either my Mac or PC I am wondering if:
1) is the new Apple Airport Time Capsule causing problems; or
2) is the Norton Antivirus that is on my PC conflicting with a setting on the Apple Airport Time Capsule
None of this was a problem when I used the previous router (D-link DIR 655). I could access both Drobos on both my Mac (wirelessly) and PC (physically connected to the the same router as Drobos via network cables).
When I was using my D-link DIR 655 I was using DCHP and using static IP Addresses for all my devinces in my house. Now when I changed my router over to the Apple Airport Time Capsule I did not opt to use DCHP. Could this be an issue. Note I am not having any problem with any of the other wireless devices in my house. I can see all my Sonos wireless music equipment. However I cannot see the two Drobos that are physically connected to my Apple Airport Time Capsule.
Thanks

New Airport Time Capsule Dropping Wifi/Internet with 7.7.1

Last week I bought a new Airport 2TB Time Capsule and had everything up and running within minutes. However, less than 24 hours later, the wifi signal started dropping devices all around the house. It started with the AppleTV, and eventually dropped our iPhones and iPad as well. The problem is one I've seen on these forums before (however, not with this new model).
I since exchanged it, and the new model is having the identical issues.
Basically, the problem is 1 of 3 things:
1. You'll look down at your iPhone (or whatever device that is wirelessly connected), and see a full wifi signal. However, you'll have lost access to the Internet. Using the AirPort app won't find the Airport Time Capsule. Sometimes turning off wifi on the iPhone and turning it back on fixes the issue, sometimes the Airport Time Capsule needs to be restarted.
2. The AirPort Time Capsule stops broadcasting SSID at random intervals. Even when standing right next to it, there is no way to join the network.
3. The Internet connection drops in the middle of a browsing session (usually while using an iPhone).
On both devices (the original new one, and the replacement exchange), I immediately ran the firmware update. So, I'm thinking this could be a firmware issue.
This router replaces a Linksys e3000 that was working flawlessly. It's connected to a Cox Cable Cisco DOCSIS 3.0 modem (modem only, no router). The AirPort Time Capsule runs in WPA2 protected mode. It's running DHCP and NAT, and 2.4 and 5ghz are currently running the same network name (although I've tried separating them to no effect).
I am at my wits end. I find it hard to believe that both of these routers are defective. And I also find it hard to believe that I'm doing something wrong in the setup of this simple device, considering I've been working with all kinds of very complicated routers for over a decade without this kind of problem.
So I come to you, community, for help!
Thank you in advance!

I don't have one.. but your testing is conclusive.. the TC is not stable on this firmware.. Apple will no doubt fix it .. I think their secrecy in marketing leads to less than adequate testing.. you are expecting to buy a mature product.. remember this is a ground breaker.. this is the first all new design since Gen1 TC.. all previous models used Maxell processor and chipset.. albeit with various wireless cards.. now it is broadcom.. processor and wireless.. this also runs apple written firmware.
Broadcom OEM firmware.(linux and hence open source) supplied to all manufacturers of products based on the chipset.. well that would be just wrong for apple... it has to be done in NETBSD,, so it is not open source.. the very thought.. open source.. . that would give everyone access to controls apple don't want you to have.. http setup even.. couldn't allow that.. so apple have to write the firmware from scratch and to match all those apple protocols. Hence where they are now now.
And your role is beta tester.. didn't you know.
Return it and stick with your Linksys (broadcom, Linux open source) until Gen 6 TC comes out.
Unless you like the bleeding edge.

My MacBook Pro is currently online via wifi, but the airport utility doesn't recognize the airport time capsule base station and has not backed up in 10 days

My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks!

My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks!

Does Airport Time capsule needs to be always connected by WAN to wifi router to use as external hard drive?

Hi,
I'm getting puzzled.
I have:
New Airport Time Capsule
MBP 15 Retina
MBP 15 2008y
ATV3
Broadband with wifi SkyHub router
iPhone 5s
To use the Capsule as wireless external Hard drive does it needs to be always WAN cabled to SkyHub wifi broadband router? Awkward if does.
If I plug it out I can't see the capsule in the Finder?
How to set it up?
How to move files?
I wish to have on the capsule iTunes & iPhoto libraries, other documents and have acces to them from both MBPs and phones. Not as back up machine but for everyday use.
Thanks
Marcin

I wish to have on the capsule iTunes & iPhoto libraries, other documents and have acces to them from both MBPs and phones.
That is possible for your MBPs but not for your iPhones. In addition, you are likely to find its performance with iTunes and iPhoto to be unacceptably slow, to the point of uselessness.
If you really want to, it is possible to configure the Time Capsule join your existing router as a wireless client. In that configuration it will be available to your wireless network as a storage and backup device. It does not strictly need a wired connection to your router. To configure it that way it is best to start with a "hard reset".
It's not worth the effort though, due to the unacceptably slow transfer speed you are likely to achieve.

How to extend mobile wifi LTE with 2013 AirPort Time Capsule 2TB

At my home Im using HUAWEI E5776 4G/LTE mobile wifi for the internet/wifi connection and its working perfectly
Recently I bought 2013 AirPort Time Capsule 2TB, and Im trying to extend HUAWEI E5776 4G/LTE wifi connection with this Airport Time Capsule
Im using iMac airport utility but it seems there was a "crash" when I had choose the extending option, As it went nowhere
Does this airport can only be used with internet cable ?
I also have an old version of Airport Extreme which i can actually extend HUAWEI E5776 4G/LTE mobile wifi connection
I assume perhaps there is something need to be updated?
Other questions are
- iPhoto, would it be possible or "wise" to have all of my pictures in this airport and all of my Apple products can access it?
- iTunes, the same questions As above
because i get tried to have "double/triples or more" iPhoto/iTunes libraries in every of my iMac, MacAir, Macmini etc
Thanks for your help

The instructions for upgrade install of DD-WRT are very clear.. and simple although you should always take care. I read the instructions and follow them.. It might seem like obvious but 90% of the issues people get themselves into is caused by not reading the instructions.
DIR-632 has a set of specific instructions.
http://www.dd-wrt.com/wiki/index.php/D-Link_DIR-632
Follow them to the letter deviating neither to the left or the right.
And good results will follow.
As with any products in the domestic realm.. some are excellent .. some average and some stink real bad.
I have dealt with rotten products from all the major companies. Netgear still have plenty of stinkers out there.
Any universal wireless repeater should work.. be careful though with some products are actually not UNIVERSAL. I do take great care again to find out if people can use the Netgear with products from another brand. All wireless is voodoo .. wireless across brands is like voodoo plus plus.
My current Asus router is one of the best I have owned .. RT-AC66U.. far superior to what went before.
And I usually avoid dlink like the plague, but it is important to realise that amongst the dross there can still be specks of gold.

AirPort Time Capsule (firmware v7.7.3) has slow wifi connection to new Surface Pro 3

I got a new Surface Pro 3 i7. I have all the updates for it. I ran into a problem that many others also ran into which was very slow WiFi performance. I utilized many troubleshooting methods and sources and I am currently inclined to believe this... the new Marvell AVASTAR Wireless-AC Network Controller drivers are not compatible with my Airport Time Capsule firmware version 7.7.3.
Has anyone else experienced this?
Is there another firmware version that works (older or newer)?
Details:
I tried all kinds of things, like changing the network drivers on the SP3 to many different versions. Many of the help forums recommended using the drivers dated 4/24/2014. This did seem to help, but not reliably. What I discovered is... if I connect using the SP3 WiFi to my network extension Airport Express on version 7.6.4, I reliably get 20-22 mbps (which is the best I can expect from my network and works great for my needs). But, when I connect to my primary network Airport Time Capsule, the best I can get is 1.5 mbps, but usually between .15 and .9 mbps. It's completely unusable in today's internet environment. At the same time, I used my iPhone and the Airport Utility to verify the connections. I used SpeedTest.net on my MacBook, iPad, iPhone and Win8.1 HP laptop to verify that every other device was getting the 20+mbps. And they did. Only the Surface Pro 3 couldn't perform when using WiFi through the Airport Time Capsule. The SP3 does achieve 20+ mbps like all my other devices, but only when connected to the Airport Express.
The articles I read said that the network drivers on the SP3 seem to require the routers to be updated to the latest versions. Both the Airport Time Capsule and the Airport Express seem to be updated. When I go into their settings using the Airport Utility, there are no updates available.
Of course this problem isn't replicated at the Microsoft store since they don't have apple routers. So, their response is to upgrade the routers. Extremely unhelpful when the Apple software is saying it is upgraded already. I can't believe this new Airport Time Capsule has to be retired because it isn't playing well with others, and I love the automatic backup it is providing for my MacBook. So, somehow, I need the Airport Time Capsule to work with the new WiFi card & drivers on my SP3, just like the SP3 is working properly with the Airport Express.

Thanks for your input!
1. No downgrade. Bummer, but understandable.
2. Completely agree!!! I did too and then I had to redo it because I couldn't install a driver. I had to start all over and reinstall Win 8 then Win 8.1 over it. It was a colossal waste of time and endless frustration. If I can just get it modestly working, I'll take it. It doesn't have to be perfect right now.
3. Great suggestion! And the Microsoft forums are also a buzz. One suggestion I tried (and it seems to be working) is to set a separate wireless network name for the 5ghz band. I haven't thoroughly tested it yet, but I'm hopeful. I t seems to have worked for some, but not others. The next thing I'll try is fixing the channel, but strangely, I didn't see that option in the AirPort Utility app on my iPhone. Is it only available through Mac/PC laptop/desktop software?
4. Yup. Sigh. I actually have an old linksys. I retired it when I went 100% apple. I was hoping that things would work smoother. And they did! Until this SP3 came into my life. Arg.
And and a few more details...
the AirPort Time Capsule is 802.11ac
the AirPort Express is 802.11n (2nd gen)
I'm wondering if it is the AC connection that is the issue. Maybe since the Express always connects with n, it is OK....
Nope. Just tested the SP3 again and it is maintaining it's connection to the AirPort Time Capsule utiling the 802.11a/n/ac mode and connecting to the 5Ghz special network name. So far so good... Fingers crossed...

Why is my wifi so slow on my Airport Time Capsule

I just got am Airport Time Capsule 2TB for my 2100sq ft house. The Time Capsule sits in the middle of the house, and my iPhone, iPad and MacBook all have "Excellent" Connection according to my AirPort Utility. However, my AppleTV is only getting "Good" connection, and operating at a Data Rate of 13Mb/s and -76 dBm.
For the 6 things I have connected to the Time Capsule, it's usually fine. But when I'm trying to watch a movie I rent on iTunes or NetFlix, I notce that everthing is etiher grainey half the time, or the AppleTV freezes and pauses while it uploads more content.
I upgraded to the Time Capsule for the backup storage, and becuase it soudned like it was a stronger wifi router for my AppleTV and Samsung Smart TV. My AirPort Express used to be a little slower and would leave my movies a little grainey, but it seems much worse with the Time Capsule.
Are there settings I should set to boost the connection and speed? Or, is this just actually how the Time Capsule is?

If you take the ipad and place it right next to the ATV does the signal drop to the same level as the ATV?
If the ATV is in a poor spot in the house it could be affected by even tiny placement differences.
Some people do find the new TC worse..
Can you try using the express as a wireless extender particularly for the ATV and Smart TV. Place the express in a spot where it gets excellent signal from both the TC and is able to repeat with excellent signal to the TVs.
There are no settings to boost speed. Actually the apple routers are pretty well devoid of settings of any kind.
But I would do the following.
Reset to factory.. use all short names with no spaces and pure alphanumeric for everything.. TC name, wireless names and ensure disk share name is data.
Set the name of 2.4ghz to say TC24ghz and 5ghz to say TC5ghz
Now set the channel of the 2.4ghz in wireless options.. test 11, 8, 6, 1 in that order.
Unfortunately Apple have taken away the ability to set 5ghz channel.. even though it looks like it works it doesn't.
No improvement.. well consider returning it if it doesn't do what you want it is not fit for use.

WiFi Printer not being found on AirPort Time Capsule

Hi, I have an older HP Officejet 6500 that works fine via WiFi. I recently bought an Airport Time Capsule for Time Machine backups and a better wireless router (version is 7.7.3).
Suddenly, my WiFi HP printer, which is connected to the Airport Wireless Router, can't be found by any of my macs, iPhones, or iPads. I had no problem printing from any of these devices when the printer was connected to my previous wireless router.
I've searched and searched this evening for help and can't find any solutions. I've tried resetting, checking for firmware upgrades, unplugging the printer and router. No luck so far.
Thanks in advance for your help!
Desperate in Texas!!!

I suggest deleting your existing printer from System Preferences > Printers & Scanners, and adding it again. Better yet is to "reset the printing system" as described here: Mac OS X: How to reset the printing system
After you do that you will need to add the printer again according to the instructions here:
OS X Yosemite: Add or remove a printer

Xfinity WiFi Router AirPort Time Capsule....help??

I just upgraded my home internet and Xfinity sent me a new modem. It turned out to be a modem/router. After installing it, I set it up exactly how my previous router was so that it cooperated with my AirPort Time Capsule (phone line & cable > Xfinity router/modem > Airport Time Capsule (plugged into the first Ethernet port)). At first, I was getting an internet signal from my AirPort network even though it was blinking orange. AirPort Utility then popped up and told me I needed to switch it to "bridge mode" (I think that's what it was) so I did. I got a soild green light after that.
So now I have two WiFi networks broadcasting in my house...the Xfinity modem/router is putting out its own network, and then my AirPort Time Capsule is putting out another, which is the same original network that I had always used.
I feel like this is somehow not the most efficient way to set this up. I also want to make sure I'm getting the fastest signal possible and it isn't being cut in half because of the two networks or something like that...I know I could just get rid of the AirPort Time Capsule altogether and connect to the Xfinity modem, but I want to keep the AirPort to access files saved on it, use it for Time Machine, etc.
Any help? I'm thinking that I'm missing a step somewhere...

You are not connected to an ISP.. you are connected to a building shared internet.. this is private IP address and there is no way for you to access it remotely.
You must buy internet services, cable, adsl, even wireless of some sort,, that will give you a routable public IP.

Can I create separate folders to save media on my Airport Time Capsule? Issue is I have a 256GB HDD Mac Pro Retina which is almost full. TC will only take backup of my HDD. So where would I save my photos and videos from my iPhone and iPad?

Can I create separate folders to save media on my Airport Time Capsule? Issue is I have a 256GB HDD Mac Pro Retina which is almost full. TC will only take backup of my HDD. So where would I save my photos and videos from my iPhone and iPad?

It is a hard one.. laptops with small drives are a pain.
What you need is a home media server.
Some people use a PC running itunes for cost.. but that is nothing like as good as using a Mac mini.. they make great little HTPC device.. you can plug in large hard disks and store all your files and media. And share it with the network.. Read up apple's instructions on home sharing.
https://www.apple.com/au/support/homesharing/
For cost you can buy a mini from 2011 or 2012.. I would not recommend earlier ones.. the advantage of 2012 is they have USB3 ports. But you will pay more for them.. new mini is not as useful.. they have soldered in memory and you cannot upgrade.. the old mini was the most easily modified mac in the whole range. Uses little power and can be bought for a $300US for a good one second hand.. maybe less.

Airport Time Capsule Caused iPhone Wifi Gray Out

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