AirPort Time Capsule Explosion

hi.
oh well... today was a normal working day and suddenly the AirPort Time Capsule issued a very loud explosive sound... then the electricity of my office goes out (electricity breakers out). the sounds was similar like an condensator explosion. (no burning smell) that really scare me!
the device is only a month old. still have a warranty... but... what about my backups? I don't want to send it back to the seller (a marketplace on amazon) with the idea that anyone can see my data. and I cannot format the HDD because the AirPort Time Capsule is totally dead...
my question, is there another way to apply the warranty? without having to send the HDD?
any comments about a similar experience will be appreciated. thanks.

Apple has always considered the Time Capsule a sealed unit, so they will replace the Time Capsule in the event that the product fails during the warranty period, or under AppleCare.
Unfortunately, you really have no option except to return the defective Time Capsule and trust that it will be disposed of properly, and the hard drive destroyed. As far as I know and have seen looking at the forums, no user has ever experienced any issues when they have returned a defective Time Capsule.
Opening up the Time Capsule will void the warranty, so if the seller or service agent detects that the Time Capsule has been opened, the warranty will be void on the product. No one can tell you how closely the defective Time Capsule will be inspected.
If you cannot take the Time Capsule to an Apple Store, please contact Apple Support. http://www.genie9.com/business/genie_timeline_pro/overview.aspx

Similar Messages

Forgot password to access my Airport Time Capsule, can't restore Time Machine backup

It is stupid, I know, but after the first time I setup Time Machine in my Airport Time Capsule (6 months ago) i never had to use the password because it stayed stored in my Keychain.
Anyway, couple days ago I had to format the hard drive of my MacBook Pro and I did it thinking that I had a complete data backup stored in my Airport Time Capsule (encrypted data). It was late when I realized that I did not have the password written/stored anywhere. Nothing to do about it, just move on and start all over again.
I need to clean up my Airport Time Capsule and set it to factory default. I already accepted that I will lose all my data and it is okay. So far all I found was how to reset the wifi user/password but nothing about deleting stored data or reset to factory default without having the encrypted password. Can you please help me? Thanks in advance!

The encrypted data is not related to the Time Capsule.. that is purely Time Machine.
Very sorry for you.. it is one big danger when you encrypt.
Reset to factory.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Wipe the hard disk. Open the airport utility go to the disk tab. Click on erase disk.
Select just quick erase.. it just deletes the file table and is not secure but fine for your purposes.

How to use airport time capsule with multiple computers?

I'm sure there are some thread about this but i couldn't find it... so sorry for that but hear me out! =)
I bought the AirPort Time Capsule to back up my MBP
And so i did.
then i thought "let give this one a fresh start" so i erased all of it with the disk utility and re-installed the MBP from the recovery disk.
I dont want all of the stuff i backed up just a few files and some pictures so i brought that back.. so far so good.
Now i want to do a new back up of my MBP so i open time machine settings, pick the drive on the time capsule and then "Choose" i wait for the beck up to begin, and then it fails. It says (sorry for my bad english, im swedish haha) "the mount /Volume/Data-1/StiflersMBP.sparsebundle is already in use for back up.
this is what i want:
i want the "StiflersMBP.sparsebundle" to just be so i can get some stuf when i need them. it's never to be erased.
i want to make a new back up of my MBP as if it's a second computer...
so guys and girls, what is the easiest and best solution?
Best regards!

TM does not work like that.
If you want files to use later.. do not use TM.
Or do not use TM to the same location. Plug a USB drive into the computer and use that as the target for the permanent backup.
Read some details of how TM works so you understand what it will do.
http://pondini.org/TM/Works.html
Use a clone or different software for a permanent backup.
http://pondini.org/TM/Clones.html
How to use TC
http://pondini.org/TM/Time_Capsule.html
This is helpful.. particularly Q3.
Why you don't want to use TM.
Q20 here. http://pondini.org/TM/FAQ.html

Data folder can not be opened in finding " AirPort Time Capsule " The operation can not be completed because the original item for " data" does not exist .

Hi
I have a " AirPort Time Capsule " (firmware 7.7.3) When I try to open the data folder in "finder". Then I got the message " The operation can not be completed because the original item for " data" does not exist". I have a lot of data and I can understand why I get this message?
Anyone who can help? Thanks..
Br. Bo

Get a USB drive of 2TB or more.. assuming your TC is 2TB. Either preformatted Mac or plug into your Mac and format it standard Mac OS Extended Journaled in disk utility.
Do a full archive of the TC. You do this using airport utility. Do not click the erase disk.. I marked in green.. just the archive.. that is to backup the internal disk to the USB disk. It is not fast.. take it that the process will go at around 40-50GB/hr.
Once you complete the archive .. it is a direct image of the data on your TC.. you can then plug it into your computer directly.. and then try and open the files you lost.. if you cannot open them.. open disk utility and fix the permissions.
http://osxdaily.com/2015/01/13/repair-disk-permissions-mac-os-x/
Or try the methods apple recommends..
OS X Yosemite: Set permissions for items on your Mac
It is possible to fix things on the USB drive because it is locally mounted.. but you cannot fix it on TC which is network drive.

How to set up AirPort + Time Capsule On the Same Network but make it so only i use it?

Ok so i am planning on getting the AirPort + Time Capsule in a few weeks, and i have seen many peole talk about how there is a right way and wrong way to set it up because apperently the bad way makes it run slow? Well i have two questions, one is how do i set it up the right way to use it to the full potential to use the new beamforming feature? And my second question which is kind of a problem is that I have internet already but my other brothers use it and i told them about pitching in buy it and they dont want to because they think its pointlesss, so what i want to know is if I can connect it to my existing wi-fi but at the same time like create a diffrent network so that only i can use it? (ex. have my wifi, 2WIRE123 for example, and then some how connect the ethernet cable to the airport + time caplsule and create a new network like 2WIRE124 so they would both basiaclly be using the same internet connection but separated to 2 diffrent networks?) Thank You.

so what i want to know is if I can connect it to my existing wi-fi but at the same time like create a diffrent network so that only i can use it?
Sorry, but no.
If you can connect the AirPort to the 2Wire router using a permanent wired Ethernet connection, then you can configure the AirPort to create a new wireless network with its own wireless network name and password.

How do I use my airport time capsule extreme as a external hard drive

How do I access files and save files to my airport time capsule like its an external HD. How do I access the external HD that is connected to the time capsule?Ai

The TC is no different to any other network drive... you mount the drive and copy the files to it.. or copy files from it.
Same with USB drive plugged into the TC.
BUT.. TC is not suitable for live files.. ie files you are actively editing and working on. It is storage.. not working disk space.. and the USB drive more so.. it is slow.. much slower than same USB plugged into the computer by at least half.
And USB 2 wasn't that quick to begin with. The TC itself is slow.. although over wireless it is actually wireless that is the hold up.
Here is what I normally say for this question. It is asked every day.. often several times.
Store files on the TC.
https://discussions.apple.com/message/24380694#24380694
This is asked several times a day.. obviously people are struggling with their latest SSD being too small.
The TC is not suitable for network file server.. but many people having no choice press it into service as such.
It cannot be partitioned. It was and is and ever shall be a backup device for Time Machine.
Major issues.
1. No backup.. no way Time Machine can backup a network drive. No place to backup to.. So all your files will be at risk. And you will need to buy a third party like CCC to do backup. You will also need a USB drive somewhere else in the network to act as target for backups.. and if you use the TC itself over wireless you will experience a new definition of pain and suffering.. slow.. extremely slow..
(cf Belly of the sarlacc http://starwars.wikia.com/wiki/Sarlacc)
2. The TC cannot be partitioned and mixing TM backups and data is not great.
3. The drive is slow to spin up and quick to spin down.. there is no controls.
4. iPhoto in particular can easily corrupt its entire library with wireless networking causing a disconnection to one photo. Even if you do this;;; do not move your photo library... you have been warned!!
5. iTunes will constantly lose connection to the library. The disk is too slow to respond.. itunes on the computer will constantly spit out errors. Even in the midst of streaming the TC can spin down the disk due to caching.
6. Do not use any live files on the TC no matter what else you do.. if you edit files in whatever program the file must be on the local hard disk.
7. The only suitable location for most libraries is a computer. You can plug in an external hard disk.
Read pondini for some work arounds.
Q3 here. http://pondini.org/TM/Time_Capsule.html

How do I install Airport Time Capsule with ATT Uverse when two of my modems are wireless?

I recently purchased an Airport Time Capsule so that I can back up multiple Apple devices. I currently have ATT Uverse and my internet provider. Also, two of my modems are wireless. How can I set up the Time Capsule so the the two wireless modems will still work?

I think you are using wrong terminology so can I ask exactly what is the model number of the wireless modem??
The Uverse is already a router.. and I guess you have cable service.. so there is no need for more modems.. more likely you mean you have two wireless routers and these should be setup as Wireless Access Points.. (WAP or AP). If they are working as routers then you have far too many routers. If they are working as modems you have far too many modems.
It is impossible to tell you how to setup the TC until we know what the setup is.
But let me suggest the most straight forward approach is to plug the TC into the Uverse by ethernet (it cannot be used by wireless.. so this is necessary). Run the TC in bridge mode.. and create a wireless network. Test if you then can access it from your network client devices and do backups from Macs.. if so there is no need for the wireless modems.. leave them off.

New Airport Time Capsule Dropping Wifi/Internet with 7.7.1

Last week I bought a new Airport 2TB Time Capsule and had everything up and running within minutes. However, less than 24 hours later, the wifi signal started dropping devices all around the house. It started with the AppleTV, and eventually dropped our iPhones and iPad as well. The problem is one I've seen on these forums before (however, not with this new model).
I since exchanged it, and the new model is having the identical issues.
Basically, the problem is 1 of 3 things:
1. You'll look down at your iPhone (or whatever device that is wirelessly connected), and see a full wifi signal. However, you'll have lost access to the Internet. Using the AirPort app won't find the Airport Time Capsule. Sometimes turning off wifi on the iPhone and turning it back on fixes the issue, sometimes the Airport Time Capsule needs to be restarted.
2. The AirPort Time Capsule stops broadcasting SSID at random intervals. Even when standing right next to it, there is no way to join the network.
3. The Internet connection drops in the middle of a browsing session (usually while using an iPhone).
On both devices (the original new one, and the replacement exchange), I immediately ran the firmware update. So, I'm thinking this could be a firmware issue.
This router replaces a Linksys e3000 that was working flawlessly. It's connected to a Cox Cable Cisco DOCSIS 3.0 modem (modem only, no router). The AirPort Time Capsule runs in WPA2 protected mode. It's running DHCP and NAT, and 2.4 and 5ghz are currently running the same network name (although I've tried separating them to no effect).
I am at my wits end. I find it hard to believe that both of these routers are defective. And I also find it hard to believe that I'm doing something wrong in the setup of this simple device, considering I've been working with all kinds of very complicated routers for over a decade without this kind of problem.
So I come to you, community, for help!
Thank you in advance!

I don't have one.. but your testing is conclusive.. the TC is not stable on this firmware.. Apple will no doubt fix it .. I think their secrecy in marketing leads to less than adequate testing.. you are expecting to buy a mature product.. remember this is a ground breaker.. this is the first all new design since Gen1 TC.. all previous models used Maxell processor and chipset.. albeit with various wireless cards.. now it is broadcom.. processor and wireless.. this also runs apple written firmware.
Broadcom OEM firmware.(linux and hence open source) supplied to all manufacturers of products based on the chipset.. well that would be just wrong for apple... it has to be done in NETBSD,, so it is not open source.. the very thought.. open source.. . that would give everyone access to controls apple don't want you to have.. http setup even.. couldn't allow that.. so apple have to write the firmware from scratch and to match all those apple protocols. Hence where they are now now.
And your role is beta tester.. didn't you know.
Return it and stick with your Linksys (broadcom, Linux open source) until Gen 6 TC comes out.
Unless you like the bleeding edge.

How can I get access to my Airport Time Capsule while I have forgotten my password

The harddisk of my iMac had crashed, lately. After te repair the iMac had to configured again, also the connection to the Airport Time Capsule.
I have my password to connect to Time Capsule forgotten. Is there a way to install the Time Capsule again with a new or without a password.

AirPort Utility 6.x- If you forget your base station, AirPort Time Capsule, or network password

My Airport Time Capsule only works when I turn off and turn on, but I think this may end up with the unit. What can this happening and how to solve?

Time Capsule Airport
Hello to all, good day, sorry my english google, but it is the tool I have at the moment. I'm having trouble with my Time Capsule Airport, I made all the settings according to the manual, but there has been a connection problem with my iMac. When I finish my work I turn off the imac and then again when they return to work and care, it can not connect to Time Capsule Airport, making it impossible to remove the files and make back up by Time Machine only works when I turn off and turn on the Airport Time Capsule , but I think this may end up with the unit. What can this happening and how to solve? Thank you.
Olá a todos, bom dia, desculpe meu inglês google, mas é a ferramenta que tenho no momento. Estou tendo dificuldades com a minha Airport Time Capsule, fiz todas as configurações de acordo com o manual, mas tem existido um problema de conexão com meu iMac. Quando termino meus trabalhos desligo o imac e depois quando retorno pra trabalhar novamente e ligo, ele não se conecta a Airport Time Capsule, impossibilitando retirar os arquivos e fazer o back-up pelo Time Machine, só funciona quando desligo e ligo a Airport Time Capsule, mas acho que isso pode acabar com o aparelho. O que pode esta acontecendo e como resolver? Obrigado.

This is easier to do with pictures perhaps.. since we do not share a common language and machine translation leaves a lot to be desired.
In the airport utility bring up your Time Capsule.
Simply post the screenshots here.
So here is mine.
Click on the Edit button and give us the Internet and Wireless and Network tab..
eg.
Please also make sure you are set to ipv6 in your wireless or ethernet .. whichever is used.. and do tell which.
This is wifi in your computer.
The following are important..
DO not use long names with spaces and non-alphanumeric names.
Use short names, no spaces and pure alphanumeric.
eg TC name. TCgen5
Wireless name TCwifi
Use WPA2 Personal security with 10-20 character pure alphanumeric password.
read apple instructions to help with TM and TC.. they did finally admit it has issues in Mavericks.
OS X Mavericks: Time Machine problems
Mount the TC manually in finder.
AFP://TCgen5.local
When asked for the password .. that is the disk access password and save it in the keychain.
Reset Time Machine
See A4 here. http://pondini.org/TM/Troubleshooting.html

Can I create separate folders to save media on my Airport Time Capsule? Issue is I have a 256GB HDD Mac Pro Retina which is almost full. TC will only take backup of my HDD. So where would I save my photos and videos from my iPhone and iPad?

Can I create separate folders to save media on my Airport Time Capsule? Issue is I have a 256GB HDD Mac Pro Retina which is almost full. TC will only take backup of my HDD. So where would I save my photos and videos from my iPhone and iPad?

It is a hard one.. laptops with small drives are a pain.
What you need is a home media server.
Some people use a PC running itunes for cost.. but that is nothing like as good as using a Mac mini.. they make great little HTPC device.. you can plug in large hard disks and store all your files and media. And share it with the network.. Read up apple's instructions on home sharing.
https://www.apple.com/au/support/homesharing/
For cost you can buy a mini from 2011 or 2012.. I would not recommend earlier ones.. the advantage of 2012 is they have USB3 ports. But you will pay more for them.. new mini is not as useful.. they have soldered in memory and you cannot upgrade.. the old mini was the most easily modified mac in the whole range. Uses little power and can be bought for a $300US for a good one second hand.. maybe less.

The item can't be moved because AirPort Time Capsule can't be modified

have just set up my new airport time capsule done a time machine back up but can not add any files to it to share when i try i get the following message
"The item can’t be moved because AirPort Time Capsule can’t be modified"
how do i change this
many thanks

pooldoc58 wrote:
have just set up my new airport time capsule done a time machine back up but can not add any files to it to share when i try i get the following message
"The item can’t be moved because AirPort Time Capsule can’t be modified"
how do i change this
many thanks
How are you trying to add files??
You cannot add them to the TM backup?
TM owns the sparsebundle and you should not add files to any sparsebundle.. do not even attempt to.
You can create a new directory in the Time Capsule and copy files to that.. as long as you have turned on file sharing and give correct access permissions.
Mixing data and backups does have consequences though.
See Q3 here.
http://pondini.org/TM/Time_Capsule.html

How to connect my airport time capsule to my at

Am I missing some kind of special cord? I can start the software and the software recognizes the airport time capsule only if I plug the single ethenet cord into the time capule not the AT&T router.
Anyone have a minute to help a big dummy here?

thanks LaPastengue!
Here is what ive got
What ATT router do you have? Exact make and model please.
    gateway 2wire from at&t
What TC do you have.. Latest AC tall one?? Or older one?? If older. .please tell us the model number. A1409 for example from the base mat.
     yes I have the latest airport time capsule 2TB
Please tell us the full setup.. what is currently plugged into the main modem router??
     The Main modem route has an ethernet cord plugged in the other side of the cord is plugged into the phone      jack
Do not plug the TC in first.. plug a single ethernet TC to the computer.. Hmm. so I need an additional ethenet cord to plug the TC into the computer? Leaving the router plugged in as is?
Open the airport utility and change the TC to bridge mode.
https://discussions.apple.com/servlet/JiveServlet/downloadImage/2-23706673-32722 6/450-411/bridgev6AU.png
Update the TC and then plug it into the ATT modem and plug it into your computer or use the wireless and then tell us what happens.

How can I access my Airport Time Capsule from a remote location?

I have my 2 TB Airport Time Capsule connected to my home wireless network and I have heard it is possible to access my information stored on it from anywhere, but I have no clue how to do this.

Frankly, this is not easy, and not for the faint of heart. Having someone to help who has done this will save you a ton of time and headaches.
Set up and use Back to My Mac - Apple Support
Before you do anything though, Back to My Mac assumes that you have a simple modem......not a modem/router that is often provided by Internet Service Providers to their customers. A modem/router.....also called a gateway.....will not allow Back to My Mac to work correctly, so if you do have a modem/router or gateway device, you will need to speak to your service provider to find out if they can provide you with a simple modem.
A simple modem will look something like this:
A modem/router or gateway will look something like this:
Having said this, personally I use another method called Port Mapping to allow my Mac...or an iPhone or iPad connect back to the Time Capsule at home when I am traveling. But, this is even more complicated than Back to My Mac, so BTMM would be the place to start for most users.
If things look intimidating on first pass and you can locate a good tech to set things up for you, that would be money well spent.

HT6065 I installed this update and I no longer can access my AirPort Time Capsule via Finder

When I click on 'AirPort Time Capsule' in Finder, Finder crashes.
I have hundreds of films on a USB drive connected to my AirPort Time Capsule and I no longer can access them on my home network....
Luckily AirPort Utiity still works and I could restart Capsule but no improvement.
Likewise Time Machine still works...
(MacBook Air running Mavericks)

Hi!
You will need to get your Sync Key from your Android Device and then follow this simple steps:
https://support.mozilla.com/en-US/kb/How%20to%20sync%20Firefox%20settings%20between%20computers#w_what-if-im-not-near-my-first-computer
In order to get your Sync Key from your Android Device you will need this add-on:
https://addons.mozilla.org/en-US/mobile/addon/aboutsynckey/
This should work. Let me know if you need further help.

AirPort Time Capsule Explosion

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