Airport Time Capsule keeps turning off light
My Airport time capsule 2gig (2013) model keeps turning off like every 30 mins. I need to unplug and plug it over again to turn on the time capsule.
I connect my airport time capsule to my macbook pro 15inch retina display using the thunderbolt. I'm using osX maverick 10.9.1
while watching youtube I notice that the video stop. then I notice that my airport time capsule has no green light and need to turn it on again to get that green light.
What should I do? Please help!
FYI - I always check my airport utility and there is no updates pending or error warning sign.
The TC is faulty.. return ASAP for replacement.
Similar Messages
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Airport Time Capsule keeps dropping out
I have just got an Airport Time Capsule to store my photos on from my mac book pro. TC is in bridge mode to my existing router and green light is on. Mac cant find the device. If I disconnect and then reconnect power to TC the mac finds it again for about 2 minutes and then it drops out again. Help!
They do seem to have some wan connection bugs.. It is not just your virgin media modem.. lots of cable modems are bad.. lots of fibre modems are bad.. some work and some not.
You can try and fix it.. sometimes using a crossover cable or a switch between the modem and the TC will fix it.. but IMHO the TC is expensive and this is not the kind of testing you should be doing as end user.. take it back and get your money back. -
HT201250 time capsule keeps shutting off
I bought the Time Capsule over a year ago and it's been working very well. Recently it has started to power off for no apparent reason. Many support forums say that there is a fault with TC and it overheats and shuts down. Also have read that TCs only last 12-18 months.
I'd love to give Apple more credit.
Is there anything I can do? Is it possible that the wire connecting the TC to the power outlet just needs replacing? I really don't want to buy another TC right now, and also worry about the backup integrity. So far, it looks like when the power is 'on', all our mShutting off is a problem..
Certainly check the cord.. pull it out of the TC and inspect the pins in the TC and the contacts inside the cord end.. unplug it for safety .. you are looking for burn marks where the contact hasn't been good. If all is good I really doubt cords are a major issue.. Apple supply good quality ones and other than a pet chewing on it or the cord being bent and handled a lot, which is unlikely with a TC.. it should be fine.
The A1409 is gen 4 and you have an early model which is great.
You need to use the v5 utility so you can see the logs. I am not sure what OS you run, but if you are on Lion download the utility.
http://support.apple.com/kb/DL1482
If you are on ML tell us and I can give instructions to install it.. it will not install simply due to the out of date installer.. not incompatibility.
Once you can access the logs you can see a bit more detail of what is happening and track it .. if it keeps dying see if it has popped up temperature warnings or any kind of indication of trouble.
Apple used a WD green drive in them.. certainly I have seen more dead drives lately than on any of the early models. I don't know how apple has the cheek to call the cheapest green drive on a market server grade.. but they do. A dead or dying drive can have all kinds of effects.
If you have the skills open it and inspect it.
http://www.ifixit.com/Device/Apple_Time_Capsule -
I have noticed the last two weeks that when I get up that my wifi from my time capsule is off. I have to restart it by unplugging it. After I do that they are working just fine.
Any suggestions?Restarted it 2 times today. Here is the log file I pulled from the last restart
Apr 28 20:59:16
Severity:5
Initialized (firmware 7.6.3).
Apr 28 20:59:26
Severity:5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
Apr 28 20:59:26
Severity:5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
Apr 28 20:59:26
Severity:5
Rotated TKIP group key.
Apr 28 20:59:27
Severity:5
Binding added for udp, 0.0.0.0:32770 to 10.0.1.3:4500 with lifetime 7200
Apr 28 20:59:27
Severity:5
Binding added for udp, 0.0.0.0:32769 to 10.0.1.3:5353 with lifetime 7200
Apr 28 20:59:27
Severity:5
Disk sd2 (WD My Book 1140 1003) plugged in.
Apr 28 20:59:28
Severity:5
Binding added for udp, 192.168.1.90:32770 to 10.0.1.3:4500 with lifetime 7200
Apr 28 20:59:28
Severity:5
Binding added for udp, 192.168.1.90:32769 to 10.0.1.3:5353 with lifetime 7200
Apr 28 20:59:28
Severity:5
Internet configuration leased [IPv4] -- host <192.168.1.90/255.255.255.0> gateway <192.168.1.254> dns <192.168.1.254> wins <> lease <86400> domain <gateway.2wire.net>
Apr 28 20:59:28
Severity:5
Disk sd3 (WD My Book 1110 1030) plugged in.
Apr 28 20:59:28
Severity:5
Disk sd4 (Initio INIC-1610P 2.02) plugged in.
Apr 28 20:59:30
Severity:5
Connection accepted from [::ffff:10.0.1.3]:49250.
Apr 28 20:59:30
Severity:5
Binding added for udp, 192.168.1.90:32770 to 10.0.1.3:4500 with lifetime 7200
Apr 28 20:59:30
Severity:5
Binding added for udp, 192.168.1.90:32769 to 10.0.1.3:5353 with lifetime 7200
Apr 28 20:59:30
Severity:5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
Apr 28 20:59:30
Severity:5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
Apr 28 20:59:30
Severity:5
Rotated TKIP group key.
Apr 28 20:59:32
Severity:5
Associated with station 00:1f:5b:c8:ed:f7
Apr 28 20:59:32
Severity:5
Installed unicast CCMP key for supplicant 00:1f:5b:c8:ed:f7
Apr 28 20:59:33
Severity:5
Binding added for udp, 192.168.1.90:32827 to 10.0.1.10:4500 with lifetime 7200
Apr 28 20:59:33
Severity:5
Binding added for udp, 192.168.1.90:32828 to 10.0.1.10:5353 with lifetime 7200
Apr 28 20:59:34
Severity:5
(WAN) link state is Up.
Apr 28 20:59:34
Severity:5
Binding added for udp, 0.0.0.0:32827 to 10.0.1.10:4500 with lifetime 7200
Apr 28 20:59:34
Severity:5
Binding added for udp, 0.0.0.0:32828 to 10.0.1.10:5353 with lifetime 7200
Apr 28 20:59:34
Severity:5
Binding added for udp, 192.168.1.90:32827 to 10.0.1.10:4500 with lifetime 7200
Apr 28 20:59:34
Severity:5
Binding added for udp, 192.168.1.90:32828 to 10.0.1.10:5353 with lifetime 7200
Apr 28 20:59:34
Severity:5
Internet configuration leased [IPv4] -- host <192.168.1.90/255.255.255.0> gateway <192.168.1.254> dns <192.168.1.254> wins <> lease <86400> domain <gateway.2wire.net>
Apr 28 20:59:35
Severity:5
Binding added for udp, 192.168.1.90:32770 to 10.0.1.3:4500 with lifetime 7200
Apr 28 20:59:35
Severity:5
Binding added for udp, 192.168.1.90:32769 to 10.0.1.3:5353 with lifetime 7200
Apr 28 20:59:38
Severity:5
Associated with station 00:1e:c2:bf:5e:04
Apr 28 20:59:38
Severity:5
Installed unicast CCMP key for supplicant 00:1e:c2:bf:5e:04
Apr 28 20:59:40
Severity:5
Associated with station 44:4c:0c:b7:7c:8e
Apr 28 20:59:40
Severity:5
Installed unicast CCMP key for supplicant 44:4c:0c:b7:7c:8e
Apr 28 20:59:40
Severity:5
Associated with station 58:55:ca:4c:44:e1
Apr 28 20:59:40
Severity:5
Installed unicast CCMP key for supplicant 58:55:ca:4c:44:e1
Apr 28 20:59:42
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49294.
Apr 28 20:59:42
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49295.
Apr 28 20:59:42
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49296.
Apr 28 20:59:47
Severity:5
Clock synchronized to network time server time.apple.com (adjusted +4 seconds).
Apr 28 20:59:48
Severity:5
Associated with station 28:e7:cf:5f:5e:24
Apr 28 20:59:48
Severity:5
Installed unicast CCMP key for supplicant 28:e7:cf:5f:5e:24
Apr 28 20:59:56
Severity:5
Associated with station fc:25:3f:cc:4a:f8
Apr 28 20:59:56
Severity:5
Installed unicast CCMP key for supplicant fc:25:3f:cc:4a:f8
Apr 28 21:00:10
Severity:5
Associated with station 14:10:9f:ea:d3:74
Apr 28 21:00:10
Severity:5
Installed unicast CCMP key for supplicant 14:10:9f:ea:d3:74
Apr 28 21:00:16
Severity:5
Binding added for udp, 192.168.1.90:32771 to 172.16.42.2:4500 with lifetime 7200
Apr 28 21:00:16
Severity:5
Binding added for udp, 192.168.1.90:32772 to 172.16.42.2:5353 with lifetime 7200
Apr 28 21:00:27
Severity:5
AFP login OK from Len [email protected].
Apr 28 21:01:36
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49357.
Apr 28 21:01:36
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49358.
Apr 28 21:01:36
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49359.
Apr 28 21:01:45
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49360.
Apr 28 21:01:45
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49361.
Apr 28 21:01:45
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49362.
Apr 28 21:02:03
Severity:5
Associated with station 44:4c:0c:b6:60:09
Apr 28 21:02:03
Severity:5
Installed unicast CCMP key for supplicant 44:4c:0c:b6:60:09
Apr 28 21:02:34
Severity:5
Disassociated with station 44:4c:0c:b6:60:09
Apr 28 21:02:35
Severity:5
Rotated TKIP group key.
Apr 28 21:10:06
Severity:5
AFP session from Len [email protected] closing.
Apr 28 21:11:48
Severity:5
Associated with station 44:4c:0c:b6:60:09
Apr 28 21:11:48
Severity:5
Installed unicast CCMP key for supplicant 44:4c:0c:b6:60:09
Apr 28 21:12:33
Severity:5
Disassociated with station 44:4c:0c:b6:60:09
Apr 28 21:12:34
Severity:5
Rotated TKIP group key.
Apr 28 21:17:04
Severity:5
Binding added for tcp, 192.168.1.90:18359 to 10.0.1.3:18359 with lifetime 3600
Apr 28 21:17:04
Severity:5
Binding added for udp, 192.168.1.90:18359 to 10.0.1.3:18359 with lifetime 3600
Apr 28 21:18:32
Severity:5
Binding added for tcp, 192.168.1.90:43611 to 10.0.1.10:43611 with lifetime 3600
Apr 28 21:18:32
Severity:5
Binding added for udp, 192.168.1.90:43611 to 10.0.1.10:43611 with lifetime 3600
Apr 28 21:21:28
Severity:5
Associated with station 44:4c:0c:b6:60:09
Apr 28 21:21:28
Severity:5
Installed unicast CCMP key for supplicant 44:4c:0c:b6:60:09
Apr 28 21:22:04
Severity:5
Disassociated with station 44:4c:0c:b6:60:09
Apr 28 21:22:04
Severity:5
Rotated TKIP group key.
Apr 28 21:23:53
Severity:5
Associated with station 44:4c:0c:b6:60:09
Apr 28 21:23:53
Severity:5
Installed unicast CCMP key for supplicant 44:4c:0c:b6:60:09
Apr 28 21:24:29
Severity:5
Disassociated with station 44:4c:0c:b6:60:09
Apr 28 21:24:29
Severity:5
Rotated TKIP group key.
Apr 28 21:26:15
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49551.
Apr 28 21:26:17
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49554.
Apr 28 21:26:18
Severity:5
Associated with station d8:6b:f7:24:3c:0b
Apr 28 21:26:18
Severity:5
Installed unicast CCMP key for supplicant d8:6b:f7:24:3c:0b
Apr 28 21:26:29
Severity:5
Disassociated with station d8:6b:f7:24:3c:0b
Apr 28 21:26:30
Severity:5
Rotated TKIP group key.
Apr 28 21:27:54
Severity:5
AFP login OK from Len [email protected].
Apr 28 21:31:08
Severity:5
Associated with station 44:4c:0c:b6:60:09
Apr 28 21:31:08
Severity:5
Installed unicast CCMP key for supplicant 44:4c:0c:b6:60:09
Apr 28 21:31:49
Severity:5
Disassociated with station 44:4c:0c:b6:60:09
Apr 28 21:31:49
Severity:5
Rotated TKIP group key.
Apr 28 21:32:23
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49639.
Apr 28 21:32:24
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49642.
Apr 28 21:32:24
Severity:5
Connection accepted from [fe80::21f:5bff:feec:6fdc%bridge0]:49643. -
Time Capsule Airport
Hello to all, good day, sorry my english google, but it is the tool I have at the moment. I'm having trouble with my Time Capsule Airport, I made all the settings according to the manual, but there has been a connection problem with my iMac. When I finish my work I turn off the imac and then again when they return to work and care, it can not connect to Time Capsule Airport, making it impossible to remove the files and make back up by Time Machine only works when I turn off and turn on the Airport Time Capsule , but I think this may end up with the unit. What can this happening and how to solve? Thank you.
Olá a todos, bom dia, desculpe meu inglês google, mas é a ferramenta que tenho no momento. Estou tendo dificuldades com a minha Airport Time Capsule, fiz todas as configurações de acordo com o manual, mas tem existido um problema de conexão com meu iMac. Quando termino meus trabalhos desligo o imac e depois quando retorno pra trabalhar novamente e ligo, ele não se conecta a Airport Time Capsule, impossibilitando retirar os arquivos e fazer o back-up pelo Time Machine, só funciona quando desligo e ligo a Airport Time Capsule, mas acho que isso pode acabar com o aparelho. O que pode esta acontecendo e como resolver? Obrigado.This is easier to do with pictures perhaps.. since we do not share a common language and machine translation leaves a lot to be desired.
In the airport utility bring up your Time Capsule.
Simply post the screenshots here.
So here is mine.
Click on the Edit button and give us the Internet and Wireless and Network tab..
eg.
Please also make sure you are set to ipv6 in your wireless or ethernet .. whichever is used.. and do tell which.
This is wifi in your computer.
The following are important..
DO not use long names with spaces and non-alphanumeric names.
Use short names, no spaces and pure alphanumeric.
eg TC name. TCgen5
Wireless name TCwifi
Use WPA2 Personal security with 10-20 character pure alphanumeric password.
read apple instructions to help with TM and TC.. they did finally admit it has issues in Mavericks.
OS X Mavericks: Time Machine problems
Mount the TC manually in finder.
AFP://TCgen5.local
When asked for the password .. that is the disk access password and save it in the keychain.
Reset Time Machine
See A4 here. http://pondini.org/TM/Troubleshooting.html -
I need help setting up my new AirPort Time Capsule and IMac. I keep getting a flashing amber light. I've tried all the resets
I need help setting up my new AirPort Time Capsule and IMac. I keep getting a flashing amber light. I've tried all the resets
-
Hi
I just brought home a mac book pro 13" with retina and the airport time capsule . What one should I turn on/ hook up first? We have an existing router in the home and an old PC.
Suggestions?Turn off you cable/DSL modem, your computer, and the old router. Disconnect the computer's Ethernet cable from the old router. Replace the old router with the Time Capsule. Connect the Ethernet cable from the modem to the WAN port on the Time Capsule. Connect the computer's Ethernet port to one of the LAN ports on the Time Capsule using an Ethernet cable.
Turn on the modem and wait until the status lights indicate connection with the ISP. Turn on the Time Capsule and wait for the amber light to begin flashing. Open Airport Utility in your Utilities folder to configure the Time Capsule.
If a user guide came with the Time Capsule I suggest you follow it's instructions. -
I have just got an Apple Airport time capsule to back up my one year old iMac......how do I do it? I have tried putting an ethernet cable into the time capsule and to my sky hub, all I get is a flashing amber light, can anyone help I am a silver surfer not used to Apple products, but love them, plus I don't understand half of the jargon....HELP please
Apple's Setup Guide for the Time Capsule is pretty simple and clear for most users, and you don't indicate at what point or step that you are getting stuck.
So, please go to page 8 in your Setup Guide to review the topic of Plugging In Your AirPort Time Capsule.
The Sky hub will likely have 4 Ethernet <--> ports on the back of the device. Pick any one that you want and connect one end of the Ethernet cable to the port that you choose.
Then, connect the other end of the Ethernet cable to the WAN (circle of dots) port as shown in the Setup Guide.
Continuing with the instructions on page 8 of the Setup Guide, power up the Time Capsule by connecting the power cord from the back of the Time Capsule to a wall AC jack.
Note that the instructions indicate that the indicator light will be solid amber during startup, and it will change to blinking amber during the setup. The light will remain blinking amber until you have configured the Time Capsule at which time the light will turn green.
Next, go to page 12 of the Setup Guide to see the information to Use your Mac or iOS device to set up your AirPort Time Capsule.
You indicated in your tag line that you were using OS X Mountain Lion (10.8.3), and since that will exceed the minimum requirement of a Mac using OS X (10.7.5) as noted in the guide, you can use your Mac to set up the Time Capsule.
Continuing with the instructions on page 12 of the Setup Guide......
1. Open AirPort Utility on your Mac. It is located as follows: Finder (the smiley face on the dock) > Applications > Utilities > AirPort Utility
2. Select your AirPort Time Capsule and click Continue. You won't be able to do this, but read further......If you do not see the AirPort Time Capsule that you want to configure, choose it from the WiFi status menu in the menu bar, at the top of the screen.
So, clicking on the WiFi icon will yield a small window that looks like this:
The example below shows an AirPort Extreme. You will see Time Capsule on your screen. Click on Time Capsule.
When you click on Time Capsule, that will get the setup wizard going. it will take a minute to analyze the network, then display a screen that looks similar to the illustration below, except that you will see a picture of a Time Capsule on your screen
3. Continuing with the Setup Guide.......Follow the onscreen prompts to create a new network
Network Name...........Type in a simple name that you want to call your network. Do not use the suggested name.
Base Station Name....Type in a simple name that you want to call the Time Capsule. Mine is TC, for example.
Password...................Type in a password that will be used for both the network and the Time Capsule. Write that down.
Verify..........................Type in the password again to Verify
Click Next
The setup wizard will configure everything for you. When you see the message of Setup Complete, click Done.
The Time Capsule is now set up and it will display a green light. -
My airport time capsule 2TB accidentally got unplugged from the awl while in use. now you can hear and feel internal hard drive of my 2 TB spinning but all LED's won't turn on. it will not connect to my 2013 MBA or be recognized my my iPhone 5 etc. when i plug it in airport utility senses something but will not connect. please help! my entire life is on this thing.
trouble shooting thus far:
unplugged APTC 2TB & MBA
reset MBA
currently unplugged the Airport time capsule hoping to cool it off? ...In this case the TC should be in bridge mode.
Win8 is still problematic. Try using ethernet instead of wireless. I think the drivers are poor still and it is well worth having a try via ethernet if you haven't already.
Otherwise you will need to wait for apple to release bonjour for windows 8 and airport utility.. which is not out yet.
Also make sure the windows is set to home, not work or public.. even turn off the firewall.
Open windows explorer and type the TC ip address into the address bar.. (none of which is perhaps the same.. I gave away windows at vista.. shudder)
\\TCIPadderss. -
The light on my time capsule keeps blinking yellow. ! mark in toolbar time capsule and it says it was unable to finish backup because back up disk couldn't be found but it also says last back up was successful.
Hi jon88906,
If you are seeing a flashing amber light on your Time Capsule, you may find the following articles helpful:
AirPort base stations: About AirPort base station status lights (LED)
http://support.apple.com/kb/ht4600
Wi-Fi base station: Understanding and resolving a blinking amber status light
http://support.apple.com/kb/ts1589
If you are still seeing an alert message about Time Machine being unable to find your backup disk, then this article may be useful as well:
OS X Mavericks: If Time Machine can’t find your backup disk
http://support.apple.com/kb/PH14170
Regards,
- Brenden -
My airport time capsule did not set up successfully, and then status light flash amber
Hi, Guys
I am the first time user of the time capsule, please help how to proceed?
I have set up the first time and my airport time capsule does not set successfully, then I try to reset to factory setting. After this, although I use the ethenet cable to connect the router to the airport, the status light flash amber, always, even after the reset.
Also, I can see that airport time capsule base station from the wireless network when airport is plugged in. However, when I want to access to it.Thanks for your guidance, but the product is really anoying. First, I am sure that the airpor utilities is 6.3.
and I also follow your instruction that to set the IPv6 as local link mode. But still get the same error as mentioned in my first post.
Therefore, I have tried to use the bridge mode but could not find it, and therefore still can not set it up successfully, even though I reset the factory again(press the reset button 5 secconds at least). -
My IPad sound keeps turning off. I have checked all the settings nd they are ok. I have to reset it all the time. It is very frustrating as I use it as an alarm, need I say I've waken late a few times.
I'm having the same problem?
-
I'm trying to move a video file on to my airport time capsule but it keeps asking me to click Authenticate - how and where do I do this?
Unmount the TC disk and manually mount it in Finder..
Use Go, Connect to Server.
Type in the network name or IP address thusly.
AFP://TCname.local (TCname is the actual network name of the TC.. this is not the same as its name unless you use correct SMB naming.. so simply fix the name or find its network name. local is domain).
or
AFP://10.0.1.1 (That is default IP, type in your TC ip which should only be used if static)
When you do the above it will request a password, type in your TC disk access password.
You should be able to copy files to the TC now.. but please remember the TC is not a great place to store files and Time Machine cannot back it up. -
I keep getting 'an unexpected error occurred. Try again.' error message when trying to reconnect to my AirPort Time Capsule. I have soft and hard reset and, eventually, factory reset the device. What do I do to correct the error?
Hi Philjp,
If you are having issues connecting to your Airport Time Capsule, even after a factory reset, you may find the following article helpful:
Apple Support: AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3
http://support.apple.com/kb/TS4597
Regards,
- Brenden -
My Time Machine is turned off but my system startup drive keeps filling up with backup files in a hidden volume. How can I stop this? When Time Machine was turned on, the destination was set to an external drive. I was completely confused about what was happening until I used Houdini to reveal the hidden volume. I have no idea how it got created or why it keeps filling up with no backup application running to my knowledge. Thanks.
Please read this whole message before doing anything.
Download this, or a similar tool if you prefer:
OmniDiskSweeper - Products - The Omni Group
Boot in safe mode. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup, you will see "Safe Boot" on the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is slower than normal, and some things won’t work at all, possibly including wireless networking.
Does your boot volume continue to fill up? Use the above tool to explore the volume and find out where the space is going.
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DV camcorders record information on the tape with the date and time when each frame was recorded. How can I save this information so that it ends up as a subtitle on the DVD or as an overlay on the video? I don't want to lose this information. I woul
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I recently had to send my iphone off for repair and when I have got it back it has been reset to factory settings. Can I get my phonos,music etc back through icoulds ?