Airport Time Capsule Shutdown problem

My 3TB 2014 Airport Time Capsule shuts down by itself approx once a week :Green light out with no wi-fi signal. Need to unplug and reconnect power to restart system. System has plenty of air flow, fan works and capsule body is cool.
Want to find out what is the cause and solution to prevent this repetitive shutdown problem.
Thanks
Dunkin888

This shutdown problem does not seem to apply to the Airport Extreme which does not have the Harddrive,
Yes, it does.
Re: My Airport Extreme intermittently shuts down completely.
Search here is now a hopeless failure but we do see the complaint fairly often.
And the same thing happens.. people return them and come back with the same problem.
There was some discussion as to the Airports being ultra sensitive to spikes.. or power dips.. so using it on a UPS was one recommendation..
I have found btw that the power supply design for universal, often works better in our part of the world on 240v than on 110v. If you happen to have an 110v to 240v transformer handy or cheaply available have a go running it on 240v. There are various methods used to handle 110v but voltage doubler on the primary circuit is one of the main ways it is done. That is a lot more susceptible to power spikes and dips than standard full wave rectifier.
In the end though.. power supply really should not shutdown.. AFAIK there is no soft off on them .. so for the power supply to shut down completely means it is in protection mode..
If you wanted to open and replace the supply with external 12v supply you probably can.. but so far nobody has trusted me with one.. and I think they are too issue prone to go buy one for myself to do experiments... although I am always keeping my eyes open for the dead ones.
See the teardown in
https://www.ifixit.com/Teardown/AirPort+Time+Capsule+A1470+%28Mini%21%29+Teardow n/15067
Then look at the link to the airport extreme.. they are identical except for the drive.. ie Apple has same power supply in both.. since it is under so much less load in the airport extreme yet they still have the problem I suspect it is fundamental design flaw in the supply.

Similar Messages

Airport Time Capsule 2TB - Problem with Backups

Hello everybody,
I´m from Germany but I hope you understand my english. I have got a problem with my new Airport Time Capsule 2TB. I want to use it as a data storage, where all my pictures and videos are accessible via WIFI.
Copying the datas was no problem but now I want to make a backup of all the datas. For this purpose i created a RAID 0 out of two 1TB external hard drives. I connected the bay with these two hard drives in it with the Time Capsules USB interface. The problem is that no drives were displayed in the airport-programm ... Also non of my other USB hard drives were found. Only the Time Capsule´s partition "data" got found...
In the time machine program I can´t see the Time Capsule, so I can´t do a backup on the normal way... Even the "hard drive - program" from OS X didn´t show the Time Capsule.
It looks like they don´t want to know anything about each other ...
So, how can I realize to do a backup of the datas saved on my Time Capsule?
Thank you for your answers and sorry if my english is bad in some cases.

Ok.. can understand..
You have two problems.. maybe 3.
1. Time Machine (TM) does not work on network drives which includes Time Capsule.. so you simply cannot backup your pictures from a TC to a backup location using TM. It only works on locally connected drives.. you can use an alternative software like Carbon Copy Cloner .. I did check superduper but in the past it was not able to backup network source drives. You will need to check if the situation has improved.
2. The Time Capsule will not accept raid array disks.. it must be a standard hard disk on a USB drive that it has drivers for.. and that is far from every model out there. So not all plain single USB disk works.. almost no array disks work.
3. Your iphoto library if that is what you mean by pictures should not be on a network drive.. apple says it is going to be corrupted.
YMMV.. it is dangerous and only a matter of time.. if the pictures and videos are raw from camera that is fine.. it is only the iphoto (or aperture) library that is at risk.

Airport Time Capsule wifi problems

My iPhone 5 will not connect to wifi when I come home from work. I will look at it later on and it is connected. My other apple devices(iPad 3rd gen, iPad mini retina, and another iPhone 5) will lose connection also. I can usually get them hooked back up by forgetting the network, restarting device, or restarting base station. My iPad will now not connect at all and all other devices are connected. Please help.

Now my ATC is giving me 3 different error messages. 1. Set up over WAN and it can decrease security.
Turn off setup over wan.
2. Base station does not have a valid IP address.
3.base station does not have any DNS server addresses.
Plug TC into your main modem by ethernet.. to WAN port of the TC. Do not use any other method of seutp.
If your main modem is a router as well.. put the TC in bridge mode manually.. ie edit and change the network tab to bridge.
If you main modem is a bridge device.. ie a pure cable modem.. the TC must be in router mode.. make sure it is.. dhcp + nat on the network tab.
Power down the modem and TC for at least 20min.. power modem up again.. wait 2 min, then power up the TC.
If you want more than generalisations you need to give us specifics.
What modem.. is it a router?
How is the TC connected to it?
Any screenshots you can give of the setup will help.

Cannot see NAS units after upgrading to Airport Time Capsule.

I just upgraded my router from a D-link DIR 655 to a new Airport Time Capsule and I cannot no longer see access my Drobo NAS units.
http://www.drobo.com/products/professionals/drobo-fs/
I am using Mountain Lion OS 10.8.5. I know when using OS 10.8.5 I have to ensure that DDServiced and DDServiced64 are Allowed. I have done this in the routers settings.
http://store.apple.com/ca/product/ME177AM/A/airport-time-capsule-2tb
I cannot see the NAS units on my PC (Windows) either.
My internet works (wirelessly and physicall) so the router is connecting to my modem correctly. However I cannot access these NAS units nor their shared holders on any comptures or wireless devices in my house.
Is the Airport Time Capsule the issue here? Is it compatible with the Drobo FS NAS?
Thanks

I am running the latest version of Drobo Dashbloard on both my Mac and PC 2.5.2.
I only see DDServiced64 under Apple Symbol to top left of Menu\System Preference\Security and Privacy\Firewall\Firewall Options.
Given that I cannot see the Drobos on either my Mac or PC I am wondering if:
1) is the new Apple Airport Time Capsule causing problems; or
2) is the Norton Antivirus that is on my PC conflicting with a setting on the Apple Airport Time Capsule
None of this was a problem when I used the previous router (D-link DIR 655). I could access both Drobos on both my Mac (wirelessly) and PC (physically connected to the the same router as Drobos via network cables).
When I was using my D-link DIR 655 I was using DCHP and using static IP Addresses for all my devinces in my house. Now when I changed my router over to the Apple Airport Time Capsule I did not opt to use DCHP. Could this be an issue. Note I am not having any problem with any of the other wireless devices in my house. I can see all my Sonos wireless music equipment. However I cannot see the two Drobos that are physically connected to my Apple Airport Time Capsule.
Thanks

There was a problem connecting to the server "AirPort Time Capsule".

I bought a new Macbook air and a 2TB Airport Time Capsule. I currently use the ATC for time machine, and external storage of Itunes & Iphoto libraries.
Everything was beautiful until the other day when I got the following :
There was a problem connecting to the server "Airport Time Capsule".
The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again.
I still have internet connection, and have tried other suggestions across internet but really the only fix has been to power cycle the ATC. This unfortunately is only a temporary remedy for a day or so until it returns.
Any suggestions on how to fix this problem?

There was a problem connecting to the server "Airport Time Capsule".
The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again.
I still have internet connection, and have tried other suggestions across internet but really the only fix has been to power cycle the ATC. This unfortunately is only a temporary remedy for a day or so until it returns.
Any suggestions on how to fix this problem?
There is no fix.. I have written a bunch of suggestions to try.
https://discussions.apple.com/thread/6106750?tstart=0
It is very common on Mavericks.
How long did it take from when you set it up till it went bad??

HT3275 How do I correct this problem: "Time Machine couldn't complete the backup to "Robert's Airport Time Capsule." The backup disk image "/Volumes/Data/Robert's iMac.sparsebundle" is already in use.

How do I correct the following problem?
"Time Machine couldn't complete the backup to "Robert's Airport Time Capsule".
The backup disk image "/Volumes/Data/Robert's iMac.sparsebundle" is already in use.

xor. wrote:
I switched off the TM for 10 seconds and my laptop still complains about the backup image ... is in use.
Some ideas?
There is some more details here.
C12 http://pondini.org/TM/Troubleshooting.html
Tell us more if you cannot get it working.

There is a problem with your airport time capsule disk

Hello,
Since I got my airport time capsule and set it up, I got an error "there is a problem with your airport time capsule disk" and disk is not listed for setup or erase. The LED is flashing amber sine I turned on the first time.
The wifi is working fine as well as the internet connectivity.
I got the device from the online store and was shipped to my address in the states but I opened the box the first time in Saudi Arabia as I left the states immediately after receiving it.
Any advise on fixing this or a near by apple support center where I can get it in for repair / replacement?

Any advise on fixing this or a near by apple support center where I can get it in for repair / replacement?
I would first suggest that you perform a "factory default" reset on your Time Capsule (TC).
If that fails to remedy the problem, you can obtain technical support from Apple here.

Airport Time Capsule 3 TB has problems staying up on!

Airport Time Capsule 3 TB has problems staying up on! It dies every few hours. The time capsule is connected to Xfinity modem. It is possible that there was not much internet activity. Is there a sleep mode, without wake up !?
Since there is no power on/off switch, I have to pull the power cord and push it back in.
What is going on?

Is it the new AC model??
It is faulty .. return for replacement.. There is several people here with the issue.
https://discussions.apple.com/thread/5263183?tstart=0
Put your experience on the end of that thread.. as the more input the better.
There is a power save but it certainly should not go off.

Problem setting up an AirPort Time Capsule

I am trying to link a new AirPort Time Capsule (2TB) to my iMac and MacBook Pro.
While the machines 'recognise' the AirPort, neither can connect to it as the AirPort is not connecting to the WiFi.
Do I need to link the AirPort to the modem directly (by ethernet cable) to set it up initially?
If yes, can I then disconnect the AirPort form the modem and move it to another room where I want to use it?
Thank you.

Do I need to link the AirPort to the modem directly (by ethernet cable) to set it up initially?
The Time Capsule needs to stay connected to the modem using an Ethernet cable at all times. Please refer to the illustration in your Setup Guide for the Time Capsule.
Ethernet cabling can be run 330 feet, or 100 meters, with virtually no signal loss, so you should be able to locate the Time Capsule just about anywhere that you want.

How to set up AirPort + Time Capsule On the Same Network but make it so only i use it?

Ok so i am planning on getting the AirPort + Time Capsule in a few weeks, and i have seen many peole talk about how there is a right way and wrong way to set it up because apperently the bad way makes it run slow? Well i have two questions, one is how do i set it up the right way to use it to the full potential to use the new beamforming feature? And my second question which is kind of a problem is that I have internet already but my other brothers use it and i told them about pitching in buy it and they dont want to because they think its pointlesss, so what i want to know is if I can connect it to my existing wi-fi but at the same time like create a diffrent network so that only i can use it? (ex. have my wifi, 2WIRE123 for example, and then some how connect the ethernet cable to the airport + time caplsule and create a new network like 2WIRE124 so they would both basiaclly be using the same internet connection but separated to 2 diffrent networks?) Thank You.

so what i want to know is if I can connect it to my existing wi-fi but at the same time like create a diffrent network so that only i can use it?
Sorry, but no.
If you can connect the AirPort to the 2Wire router using a permanent wired Ethernet connection, then you can configure the AirPort to create a new wireless network with its own wireless network name and password.

New Airport Time Capsule Dropping Wifi/Internet with 7.7.1

Last week I bought a new Airport 2TB Time Capsule and had everything up and running within minutes. However, less than 24 hours later, the wifi signal started dropping devices all around the house. It started with the AppleTV, and eventually dropped our iPhones and iPad as well. The problem is one I've seen on these forums before (however, not with this new model).
I since exchanged it, and the new model is having the identical issues.
Basically, the problem is 1 of 3 things:
1. You'll look down at your iPhone (or whatever device that is wirelessly connected), and see a full wifi signal. However, you'll have lost access to the Internet. Using the AirPort app won't find the Airport Time Capsule. Sometimes turning off wifi on the iPhone and turning it back on fixes the issue, sometimes the Airport Time Capsule needs to be restarted.
2. The AirPort Time Capsule stops broadcasting SSID at random intervals. Even when standing right next to it, there is no way to join the network.
3. The Internet connection drops in the middle of a browsing session (usually while using an iPhone).
On both devices (the original new one, and the replacement exchange), I immediately ran the firmware update. So, I'm thinking this could be a firmware issue.
This router replaces a Linksys e3000 that was working flawlessly. It's connected to a Cox Cable Cisco DOCSIS 3.0 modem (modem only, no router). The AirPort Time Capsule runs in WPA2 protected mode. It's running DHCP and NAT, and 2.4 and 5ghz are currently running the same network name (although I've tried separating them to no effect).
I am at my wits end. I find it hard to believe that both of these routers are defective. And I also find it hard to believe that I'm doing something wrong in the setup of this simple device, considering I've been working with all kinds of very complicated routers for over a decade without this kind of problem.
So I come to you, community, for help!
Thank you in advance!

I don't have one.. but your testing is conclusive.. the TC is not stable on this firmware.. Apple will no doubt fix it .. I think their secrecy in marketing leads to less than adequate testing.. you are expecting to buy a mature product.. remember this is a ground breaker.. this is the first all new design since Gen1 TC.. all previous models used Maxell processor and chipset.. albeit with various wireless cards.. now it is broadcom.. processor and wireless.. this also runs apple written firmware.
Broadcom OEM firmware.(linux and hence open source) supplied to all manufacturers of products based on the chipset.. well that would be just wrong for apple... it has to be done in NETBSD,, so it is not open source.. the very thought.. open source.. . that would give everyone access to controls apple don't want you to have.. http setup even.. couldn't allow that.. so apple have to write the firmware from scratch and to match all those apple protocols. Hence where they are now now.
And your role is beta tester.. didn't you know.
Return it and stick with your Linksys (broadcom, Linux open source) until Gen 6 TC comes out.
Unless you like the bleeding edge.

My Airport Time Capsule only works when I turn off and turn on, but I think this may end up with the unit. What can this happening and how to solve?

Time Capsule Airport
Hello to all, good day, sorry my english google, but it is the tool I have at the moment. I'm having trouble with my Time Capsule Airport, I made all the settings according to the manual, but there has been a connection problem with my iMac. When I finish my work I turn off the imac and then again when they return to work and care, it can not connect to Time Capsule Airport, making it impossible to remove the files and make back up by Time Machine only works when I turn off and turn on the Airport Time Capsule , but I think this may end up with the unit. What can this happening and how to solve? Thank you.
Olá a todos, bom dia, desculpe meu inglês google, mas é a ferramenta que tenho no momento. Estou tendo dificuldades com a minha Airport Time Capsule, fiz todas as configurações de acordo com o manual, mas tem existido um problema de conexão com meu iMac. Quando termino meus trabalhos desligo o imac e depois quando retorno pra trabalhar novamente e ligo, ele não se conecta a Airport Time Capsule, impossibilitando retirar os arquivos e fazer o back-up pelo Time Machine, só funciona quando desligo e ligo a Airport Time Capsule, mas acho que isso pode acabar com o aparelho. O que pode esta acontecendo e como resolver? Obrigado.

This is easier to do with pictures perhaps.. since we do not share a common language and machine translation leaves a lot to be desired.
In the airport utility bring up your Time Capsule.
Simply post the screenshots here.
So here is mine.
Click on the Edit button and give us the Internet and Wireless and Network tab..
eg.
Please also make sure you are set to ipv6 in your wireless or ethernet .. whichever is used.. and do tell which.
This is wifi in your computer.
The following are important..
DO not use long names with spaces and non-alphanumeric names.
Use short names, no spaces and pure alphanumeric.
eg TC name. TCgen5
Wireless name TCwifi
Use WPA2 Personal security with 10-20 character pure alphanumeric password.
read apple instructions to help with TM and TC.. they did finally admit it has issues in Mavericks.
OS X Mavericks: Time Machine problems
Mount the TC manually in finder.
AFP://TCgen5.local
When asked for the password .. that is the disk access password and save it in the keychain.
Reset Time Machine
See A4 here. http://pondini.org/TM/Troubleshooting.html

I have a rMBP that needs to be backed up. The Wi-Fi in my house is poor and I do not have an Ex. Hard Drive. I want to get the new Airport Time Capsule, but can you accomplish it's benefits wirelessly?

So...
I have a modem across the house and my room is at the opposite side. I believe that you have to connect the Airport Time Capsule via modem cable in order for you to appreciate the benefits of the boosted up Wi-Fi. However, I want the airport time capsule in my room, without having any extra cables plugged into it AND also benefit from the Wifi boosts, as well as back it up wirelessly.
Is there any way to do this? I was reading up on it and there are search queries bringing up "bridges" and all that stuff, but I haven't found a clear answer on it.
So, to recap:
I want the Airport Time Capsule to not only back up my rMPB and help my wifi signal out, but to do all of this with no additional cables having to be plugged in.
Thanks.

Trust me when I say this coming from 20 years of experience.
Get a powered external drive, format it 1 Partition Option: GUID and OS X Extended Journed as the format in Disk Utility.
Download and install Carbon Copy Cloner, clone internal drive to external drive.
Set a schedule to remind you to do it at least once a week, keep it near your charger.
When you plug your charger in, do plug the clone and power the machine up, set the display to sleep only,
CCC will do the rest.
If you want to boot from it, hold the option/alt and select it Startup Manager.
I've seen many TimeMachine and TimeCapsule nightmares and so far haven't seen a problem from anyone using a bootable clone.
It's simple, it's easy, it's more reliable and more powerful than what Apple does and it only takes plugging in a extra cable.
Make as many clones as you want, keep them time seperated, off site etc. etc.
Cables don't have network issues, clones can be verified in seconds merely by booting from them.
Clones protect your productivity, your up in seconds on a clone despite even the hard drive dying.
Software problem? No sweat, boot of the clone and reverse clone your problems away.
If you want to fuss and muss with half implemented TimeMachine and TimeCapsule network headaches then prepare to suffer.
I don't like to suffer, I bought a Mac not to suffer, but it appears you do with TimeMachine and TimeCapsule.
Most commonly used backup methods

My MacBook Pro is currently online via wifi, but the airport utility doesn't recognize the airport time capsule base station and has not backed up in 10 days

My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks!

My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks!

Is there a way to use spare space on Airport Time Capsule as normal external hard drive?

A friend uses a hard drive with Time Machine for backup, but also has need for an external hard drive to hold a large number of photos that are filling up her computer's hard drive. Hers isn't an Airport Time Capsule but I have one that is. So that raised a two part question:
1. Can her external drive used with Time Machine somehow also be used to store many of her photos (sort of a second iPhoto library) to let her to offload them?
2. Can an Airport Time Capsule be used that way? (Mine is 2 TB but my hard drive is 500 GB.)
Just curious. Thanks.

Can her external drive used with Time Machine somehow also be used to store many of her photos (sort of a second iPhoto library) to let her to offload them?
Not sure if I understand.
To keep things simple, let's just say she has an image library on her Mac it might be iPhoto or another library.
Time Machine is backing up the image library to the external hard drive. So, the "original" version of the image library is on her Mac, and Time Machine is making a backup copy on the external hard drive.
If you move the image library to the external drive....Time Machine has nothing to back up....and the only copy of the image library will be on the external hard drive.
If the external drive has a problem.....she has lost all of her images since there are no other copies of the image library on another drive.
Is this what you are asking about? Do you see the danger here?
Can an Airport Time Capsule be used that way? (Mine is 2 TB but my hard drive is 500 GB.)
Yes it could, but the same dangers would apply.
Or, maybe I am not understanding what you are asking?

Airport Time Capsule Shutdown problem

Similar Messages

Maybe you are looking for