Airport unable to connect to ActionTec Router

Hello all,
It seems everyone is having similar issues with their Mac's being unable to connect or having issues connecting to their routers. My neighbor is one of them. I'm a PC guy, so I know little about macs.. But I've learned within 1 day that His issue is common with everyone on this page.
He was using a 2WIRE### Router purchased through AT&T/SBC for his DSL Connection. It had died on him 3 days ago. yesterday we attempted to replace it with a new Actiontec DSL Wireless Gateway (router). On first start up, we gave the network a SSID name and no security. His Wife's PC notebook connected fine, and I being next door, was able to connect fine. However his Macbook could not.
After hours of troublshooting, I learned that Changing the channel can fix the issue. I did this, and after a restart on both ends, I had it finally begun working. Today, he was unable to get on the internet without using Ethernet cable, again.
I am unsure of how to resolve this issue. I'm not even trying WEP or any security right now since I cannot seem to connect to it at all.
Any advice anyone can give me would be great. But so far all i've seen as possible solutions have been: change the SSID name, Remove Password making it open, and Change the channel.
Anyone beleive that Updateing firmware would help? I heard that downloading Macbook updates seem to remove their connections as well.
-Disgruntaled
Jeb
Mac Book Mac OS X (10.4.10)

I have updated information:
I've spoken to both my ISP and Apple directly. They've replaced my Airport Card and my airport extreme base station. I am still not able to log on via the internet.
I have heard from a local store that there has been problems before with Macs, wireless internet, and ISP's that use PPOE to dial up. If I were to switch internet companies I would be able to log on no problem (so he says).
Of course my issue now is, Apple can't fix it, and my ISP won't help as all they will do is see if I can log onto the internet via regular DSL Line, which of course I can.
I'll let you know if there is a trick or any sort of additional information I can offer.

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For the Actiontec:
Wireless Settings
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- Channel: 1
- Security: Off
Wireless MAC Authentication
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LAN IP Address
- Device IP Address: 192.168.0.1
- Device LAN Netmask: 255.255.255.0
DHCP Server
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- Ending IP Address: 192.168.0.254
- SubnetMask: 255.255.255.0
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Services Blocking
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Website Blocking
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panic(cpu 0 caller 0x000A8800): Uncorrectable machine check: pc = 000000003931288C, msr = 0000000000149030, dsisr = 40000000, dar = 000000003A207F7E
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PC=0x3931288C; MSR=0x00149030; DAR=0x3A207F7E; DSISR=0x40000000; LR=0x39312858; R1=0x2285BA10; XCP=0x00000008 (0x200 - Machine check)
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0x002D124C 0x393314AC 0x39332774 0x002EB838 0x0008C6A4 0x0002921C 0x000233F8 0x000ABAAC
0x00000000
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dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x386e6000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x32922000
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PC=0x9000AB48; MSR=0x0200F030; DAR=0x003B8000; DSISR=0x42000000; LR=0x9000AA9C; R1=0xBFFFCCA0; XCP=0x00000030 (0xC00 - System call)
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Darwin Kernel Version 8.8.0: Fri Sep 8 17:18:57 PDT 2006; root:xnu-792.12.6.obj~1/RELEASE_PPC
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