Airport utility 5.3.2 update broke configuration functionality

After upgrading to the newest apple airport utility I can no longer read the configuration of any of my airports. Using an extreme and airport express.
I open the application, it shows my 2 airport networks but when I try to run any kind of configuration on them then it stalls at the 'reading configuration' screen.
This is quite a serious problem for me as this effects a work network that I need to be able to update. This is like the 3rd or 4th time something that was supposed to be an update broke functionality. Very disappointing. If someone is still on the old version, perhaps they could eMail it to me ?
Specs of the effected computer and what it is effecting :
Intel 2.4gz iMac
Airport Extreme
Airport Express
Message was edited by: hellotyler
Message was edited by: hellotyler

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How do you upload firmware to Airport extreme with the following message: This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Use AirPort Utility 5.6 to update this base station. I'm using airport utility 6.0

The airport extreme at my parent's house has not had its firmware update in some time and it keeps dropping the internet connection and needing to be reset.
I went to update firmware and opened up airport utilities (I'm running airport 6.0 on Mountain Lion, 10.7.4). Everytime I open the airport utility I get the following message: "
This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Use AirPort Utility 5.6 to update this base station. AirPort Utility 5.6 is available at AirPort Service and Support.
I've followed the link and tried to update firmwares but none are available and the print says that airport utility will look to see if firmware are available and load them as necessary when prompted by user.
One link said the only way to solve this problem is open up Airport Utility 5.6. I tried to do this, but 5.6 is not supported on Mountain Lion and couldn't be opened up.
I'm getting the exact same message on my other computer, a Mac Air.
So basically, can't download new firmware and am stuck with a ****** airport extreme that needs to keep being reset, a factory reset, in order to use the internet, but then continues to give me the same message.
Thanks!

See this article for instructions on how to install AirPort Utility 5.6 for Lion on Mountain Lion:
http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html

13" Macbook dies after AirPort Utility 5.5.1 update

First a little background to pre-answer a few questions.
My Macbook has been acting up for the past few weeks, or about the time I updated to 10.6.5. last week i noticed a few additional updates became available and hoped they would resolve the issue. once updated, my Macbook rebooted and crashed immediately throwing up the multilingual screen of death.
I was unable to get past this screen, so i booted up with my retail copy of Snow Leopard 10.6. After running the First Aid tools in Disk Utility, I was still unable to boot. I then ran Drive Genius and it found a problem with the disk, but was unable to fix it.
I then ran SpinRite 6.0 and found two bad sectors near the beginning of the disk. SpinRite was able to repair the damage, however my Macbook was still unable to boot.
I went and purchased a new HD, then loaded it with my retail copy of Snow Leopard 10.6. After the install everything was worked great. I ran the update utility witch required a reboot after the installation of the updates. My Macbook rebooted and crashed immediately again throwing up the multilingual screen of death.
I then reloaded 10.6 as before, then installed each update one by one rebooting after each update was complete. 10.6.5, just fine, Safari, just fine, iTunes, just fine, Java, just fine, AirPort Utility 5.5.1, multilingual screen of death.
I then reloaded, and confirmed that the AirPort Utility 5.5.1 update was the cause for the crash.
Does anyone have the same issue, or found a good way to resolve this issue?
Thanks!

sig wrote:
"I then reloaded, and confirmed that the AirPort Utility 5.5.1 update was the cause for the crash."
I doubt it.
You are having kernel panics: http://support.apple.com/kb/HT1392
Thanks for the input, however i meant that i preformed the same steps and as soon as i rebooted after installing the AirPort Utility 5.5.1 update, the multilingual screen of death is as far as i was able to get.
I've reinstalled 10.6, then updated everything except the AirPort Utility 5.5.1 update, without any trouble.
Thank you again for your input,

Airport Utility can SEE TC, but not CONFIGURE it?

I received my 1TB TC about a week ago (dual band).
Setup
I have AT&T U-Verse with a 3800HGV-B modem/router. Before my TC I had a Linksys Wireless router with DHCP turned off (I let the AT&T router handle DHCP). And yes, I turned wireless on the AT&T router to OFF.
I knew that I wanted to let my TC handle DHCP so when I plugged the TC in and "set it up", I went to access the internet and my AT&T router put the TC on "DMZ Plus". The TC is handling DHCP for all of my wireless devices, and the AT&T router has 3 clients (2 cable boxes and the TC).
Problem
Every now and then I will go to access the USB hard drive plugged into the back of my TC and it will time out. Going into Airport Utility, it will recognize my TC, but when I click "Manual Setup" it times out trying to access the TC configuration. Internet still works, so the routing is fine, but I can not configure it. I've tried this on my iMac and my Macbook. The status light always remains GREEN.
The only solution is pulling the power plug.
My TC is on a 10.0.1.X ip schema network and my AT&T is on a 192.168.1.X schema. Am I having a DHCP conflict? Can anyone else think of why this might be happening?
ALL firmwares/softwares are updated. EVERYTHING is wireless with the exception of the ethernet cable connecting my AT&T router to my TC.
I've searched the internet high and low and can't seem to find any answers.

*This just in!*
Apparently unplugging the USB hard drive I have plugged into my TC will resolve my problem COMPLETELY. One question...WHY?!
This doesn't seem to add up, but sure enough -- If I unplug the USB hard drive connected to the TC, I have NO PROBLEMS accessing the configuration for the TC. I did notice that the USB hard drive's power light turns off when the drive is not being accessed.

AEBS stopped working/ airport utility can't read base station configuration

AEBS was working fine including the 7.1 update except printer wasn't working. As I attempted to trouble shoot network, AEBS stopped working. I tried accessing it through airport utility but it couldn't find the base station. I have now done a hard reset four times and though airport utility will recognize the base station it gets hung up trying to read the base station configuration. So I can't troubleshoot the AEBS from airport utiltity and the yellow light keeps flashing. What do I do now?

AEBS was working fine including the 7.1 update except
printer wasn't working. As I attempted to trouble
shoot network, AEBS stopped working. I tried
accessing it through airport utility but it couldn't
find the base station. I have now done a hard reset
four times and though airport utility will recognize
the base station it gets hung up trying to read the
base station configuration. So I can't troubleshoot
the AEBS from airport utiltity and the yellow light
keeps flashing. What do I do now?
I had the same problem and a hard reset (6 seconds on the reset button) was recommended by Apple Tech support and that did it for me. The AE was back being seen and allowing me to reconfigure it from scratch.

Can't find Time Capsule with Airport Utility on ethernet but can on configure other.

OS X 10.8.4, 24" iMac,TC 1st generation, Airport Utility 6.3 or 5.6, TC Firmware was 7.6.3 downgraded to 7.6.1(no effect), reinstalled OS X 10.8.4, have done a factory reset of TC, TC is visible to finder and Time Machine, both work fine. Internet works fine. Wireless works fine.
Airport Utility on Macbook Pro with the same software sees it fine, no problems.
Please! Any suggestions?

Follow this link if you are having similar problems. http://www.youtube.com/watch?v=3zqkNooG1KQ
I will update this if it also solves another problem with Time Machine backups.

Airport utility 5.6 to update airport express won't load.

Do I just need to buy a new airport express? Using OSX 10.7.5 have an old airport express that I use to drive my home stereo system.

You can use the following workaround to install AirPort Utility 5.6 on a Lion or Mountain Lion Mac:
Be sure to read the caveats at the end.
Lion / Mountain Lion's package installer will refuse to install superseded versions of AirPort Utility. Instead you will need to use a package extractor such as Pacifist or unpkg. Pacifist is shareware, unpkg is free.
Download Pacifist here: http://www.charlessoft.com/
Download unpkg here: http://www.timdoug.com/unpkg/
Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
When the AirPort Utility .dmg file finishes downloading, open it to expand and reveal the AirPortUtility56.pkg package installer file.
Directions for Pacifist (I do not have screenshots for unpkg but the idea is similar):
Open Pacifist and from its File menu, navigate to the package and open it.
Click the "reveal triangles" until you see AirPort Utility 5.6.app:
Select it and then click Install from Pacifist's toolbar. It will then be installed in your Utilities folder, and you can quit Pacifist.
The most recent version of AirPort Utility included with Mountain Lion should be used to configure 802.11n - capable AirPort Base Stations. Make no attempt to delete it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist. Use the older version only as necessary for older AirPort Base Stations that cannot be administered any other way.
If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Lion / Mountain Lion system's Utilities folder instead of resorting to the above procedure. It will run without complaint. It is only the package installer that is the problem.
Keep in mind that Apple's decision to abandon support for the original AirPort Express and AEBS was for reasons known only to them. Remember that you are using obsolete equipment, should some future OS X feature not work for you.

Airport Utility can't read my AEBS configuration

I know there have been thousands of questions/answers to this topic, but I'm stumped.
As of last night, my AEBS has not been cooperative. It has been working perfectly ever since I got it last December. As far as I know I have not made any changes. I am running 10.5.8. Everything is up to date. My airport utility is able to locate my device, but as soon as I press "continue" it can't read the configuration & comes back with an error saying the utility was unable to find my airport wireless device. And yes, I've tried everything.
-soft reset
-hard reset
-using ethernet cable
-re-installed airport utility.
-restart, unplug, reboot, etc...
-searching countless forums, posts, blogs all to no avail.
I'm having to use my neighbor's wireless connection to get on the internet. The odd thing is that I have a business VOiP phone connected to my router, and it works just fine. I just can't configure my AEBS now that I restored it to it's default settings. Boggling my mind.

I'm having a similar problem. It turns out that there is some kind of voltage issue on the WAN side of my equation. I bought a second Airport Extreme, thinking my WAN port was smoked. When I plugged the WAN wire into the new Extreme, everything worked. Old Extreme, I get Ethernet unplugged. Worked for about a week on the new one, then rebooted the new Extreme and kaput, nothing works. I tested the WAN connection to my Macbook - works great. If I take a Dlink router, plug the WAN into that, plug another wire from the DLink to Extreme WAN, Airport is happy.
There is a specific sensitivity (voltage?) to the Airport Extreme WAN port that makes it say the Ethernet is Unplugged. As an added bonus, my testing seems to confirm that when this condition exists, the Extreme also shuts down all the other router ports, as over wireless I can not access the other physical segments (i.e. my NAS). Yet if I my WAN is happy on the Extreme, the other ports work as well.

Airport Utility won't contact updates server...

I've already posted this in the Airport Extreme/Express forum, thought I'd try it here too...
I'm trying to update my airport express firmware, yet every time I tell it to look for updates, it says it cannot connect to the updates server, and that I should check my network settings.
Trashed the plist, checked the network interface order, nothing works... Obviously my connection is good.
Have two airport expresses, one G, one N in a WDS setup.
Anybody else having this problem?
It's always done this, and it's only worked once that I can remember.

Typically you check for firmware on an Airport Express Base Station by selecting it from the computer using the Airport Utility.app. When the utility finds the Airport Express unit(s) you select one and then in the Airport Utility Menu, you select "Check for Updates"
On my system this results in checking for both updates to the software and the firmware.
Is this the method you are using?

Airport Utility won't read base station configuration

Hi
This is very frustrating. I've just bought a new iMac and found out my previously working Airport Express that I use as an AirTunes hub can't be seen in iTunes.
No problem, after trying everything I decided to reset it's factory defaults and then use Airport Utility 5.2.1 to set it up again from scratch. The utility sees my Airport Express hub and when I go to configure it it just stops on 'Reading base station configuration...' and doesn't move any further.
Has anyone any idea why the utility is playing silly sods?
Gaz

I am having the same problem (sort of). I have two AX set up as WDS. I can see both units in Airport Admin Utility but cannot read configuration on either of them. It accepts their passwords but then returns the message "unknown error connecting to Airport Express" after a minute or so of the spinning rainbow.
My main AX seems to be working fine. I can connect to the internet and my home network from either my iMac or MacBook Pro but my range is fairly limited which leads me to believe that there is a configuration issue with the 2nd AX as a WDS client but I can't check it. I have tried soft, hard and Factory reset all of which seemed to be successful but the problem still persists.

Can't access AirPort Utility after 6.0 update...

All I get is this... and it won't let me go back to 5.6. What now?
Edit: I just came across Bob Timmons response here > https://discussions.apple.com/thread/3698039
Edit again... I followed Bob's advice to have both versions installed and it worked.
Amen... whew
A huge thank you to Bob Timmons!!!!!
A very grateful Carolyn

Hi, Alliebean -
Welcome to Apple's Discussions.
...and that the firmware download must be to OS9.
I think you have misunderstood the info on the download page for the firmware updater.
It does not state that the download must be to OS 9, only that it must be installed while the machine is booted to OS 9. 'Downloading' and 'installing' are not at all the same thing.
It is perfectly okay to download the updater in OSX - just be sure to not decompress it nor to open it while the machine is booted to OSX.
Once you have downloaded the firmware update, reboot the machine into OS 9. Then decompress the updater by double-clicking it.
You may need to drop it (the file whose name ends in .smi.bin) onto the icon for Stuffit Expander to complete the decompression of the download. the result should be a file whose nae ends in ".smi".
Note - before dropping it onto Stuffit Expander, double-click Stuffit Expander, and open its Preferences (under the File menu). Select "Disk Images" from the list on the left, then turn off (uncheck) "Mount Disk Images". Quit Stuffit Expander.
The result should be a file whose name ends in ".smi". Double-click that to mount the dsik image it contains - a new icon should appear on the right-hand side of the desktop. Then open that disk image - inside will be a readme (it's a good idea to print that out), and an installer program (G3 Firmware Updater), plus one additional file (which can be ignored). After familiarizing yourself with the contents of the readme, double-click the installer program and follow the instructions.

Base Station Update 2007-001: AirPort Utility - where?

I am confused (is this a surprise?):
The recent "AirPort Base Station Update 2007-001" (see link below) includes general fixes and compatibility updates for the following applications, and I quote:
- AirPort Utility
- AirPort Admin Utility for Graphite and Snow Base Stations.
I do have AirPort Admin Utility 4.2. So I download the update, but it tells me:
"You CANNOT install AirPort Base Station Update 2007-001 on this volume.
This update requires AirPort Utility 5/0 to be installed."
Pardon? I do have AirPort Admin Utility 4.2.
* Where can I get AirPort Utility in order to update AirPort Admin Utility?
Sure, if I buy a new square base station, I'll get AirPort Utility on a CD. But how to apply the fixes to my good old white spaceship and update AirPort Admin Utility? Looking for clarification. Thanks.
Update: http://www.apple.com/downloads/macosx/apple/application_updates/airportbasestati onupdate2007001formac.html

The old "Airport Admin Utility" 4.2.3 gets bumped to 4.2.5 and the name is changed to "AirPort Admin Utility for Graphite and Snow" since it is the only one still supporting the older models.
The bump from 4.2.3 to 4.2.5 must have fixed compatibility problems between the graphite/snow and "AirPort Admin Utility". If not, then owners of those base stations are going to experience problems.
Both Utilities can configure older Extreme and Express Base Stations.
It seems odd that one would be named specifically "...for Graphite and Snow"...

I have bought an airport express after being assured that I will be able to print from my IPad. I have installed airport utility on my Hp laptop and it is configured correctly but the printer I have is showing neither on laptop nor on IPad. Can u tell how

I bought an airport express after being assured that I will be able to AirPrint from my IPad. I have set up airport utility on my Hp laptop and configured it properly with the express. But still I'm not able to detect the printer attached to the USB port of airport express, neither on my laptop nor on my IPad. Can someone tell me if and how it can be done?

Who assured you that an AirPort Express would allow you to use AirPrint from an iPad. They were incorrect.
AirPrint from iPads and other iOS devices is only supported on a select few wireless network printers that expressly advertise that feature. An AirPort Express will not add that feature to a printer that does not support AirPrint. Also, for printers that do support AirPrint a wireless access point is not required since the printer needs to support wireless networks connections internally.
The HP laptop should however be able to print to the printer connected to the AirPort Express. Try also installing the Bonjour Print Services for Windows. It will make printer discovery a lot easier when using Bonjour enable devices like an AirPort Express.

Are you having problems with Windows XP Pro and Airport Utility Updates?

I was having problems with my wireless laptop setting up my Bonjour Printer. I checked to make sure I had downloaded the latest updates to Airport Utility and Bonjour. Check. After doing this I noticed I couldn't see my Airport Extreme through the Airport Utility. After much frustration and bringing my entire network crashing down around me, I got help from a knowledgeable guy from Cox Cable in San Diego. He helped me get my trusty iMac Power PC online. It saw my Airport Extreme but no answers were forthcoming in any forums about my XP issues. Here is what finally solved my problem. I uninstalled all Airport Utility and Bonjour Programs. I then went back to Airport Utility 5.3.1 for Windows. It installs Bonjour Printer services with this download. Everything is working perfectly again. I have my Canon Pixma MP500 connected to the USB port on my AEBS and Bonjour walked right through the setup process. I suggest that if this works for you, turn off all Airport Utility and AEBS firmware updates until you see that whatever issue Apple created with these updates gets fixed.

Well... it worked! :D
I'm pretty sure the extra 512 memory stick was the problem, that would explain why it was being inconsistent with its type of failures before. I'm going to reinstall it later and run memtest86 and try and see if i can get it to work at all somehow without causing problems, cuz 1.5 was already low enough...
DryHeat, yeah it was with SP2 but I got it installed now so no worries
Thanks a lot!

Cannot install update to Airport Utility

I've been having printing problems via Airport since updating to OS X 10.4.10. You can see my post about that under another thread: http://discussions.apple.com/thread.jspa?messageID=5183604
I decided to download and install the "AirPort Base Station Update 2007-002 for Mac," which was released 8-13-2007. It contains Airport Utility 5.2.1 updater. When attempting to install, I got an error message saying that I cannot install it because it requires Airport Utility 5.0 to be present.
So...I went to my Utilities folder and discovered that my version of Airport Admin Utility is 4.2.3! My Airport Setup Assistant is also 4.2.3. It says they were created in July of 2006.
I am running OS X 10.4.10, on an iMac that originally shipped in April 2007 with OS X 10.4.8. I would assume that it should have included Airport Admin Utility 5.0 when shipped or from an update.
I have searched the Apple website looking for a copy of Airport Admin Utility 5.0 to download and install so that I can update it to 5.2.1. No luck. I have no idea why I have an old version of these utilities that makes them non-update-able and I cannot seem to find the version I need in order to update it.
Any suggestions? Is there another download?
Thanks in advance for your help.
Toria

Thanks, Duane.
I have the round Airport Extreme 802.11 b/g model.
I am now a bit confused because Apple's info on the update says it is for "the AirPort Extreme Base Station with 802.11n, _AirPort Extreme Base Station_ and AirPort Express Base Station."
My round one is the one underlined above, so I thought the update was for my model when reading about it on Apple's website at:
http://www.apple.com/downloads/macosx/apple/application_updates/airportbasestati onupdate2007002formac.html
Thanks,
Toria

Airport utility 5.3.2 update broke configuration functionality

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