Airport utility 5.6 does not recognize my password
Here's the deal. I have Airport Extreme and Airport Express. I moved our TV temporarily from the family room to the the guest room. The Airport Extreme is still in the family room next to the modem. Internet works fine for the computers. I have a Sony BD DVD player that allows access to Netflix. Outsmarting myself I remembered my Airport Express (called "extender" by Airport utility) so I connected the Sony to the Express thinking I could get Netflix like I did when it was with Airport Extreme. Patience, please. So I go to AD and I see a discussion that says I need Apple 5.6 in order for Extreme and Express to work together. Aha! Problem solved! Wrong. Airport Utility will not recognize my password for Airport. Other folks can come over and I give them the password and no problem. I am totally perplexed. Help, please.
So now I have to try and find something called "device" for a password?
Please review my answer again. I advised that you needed to look for a listing in KeyChain Access for the AirPort Base Station password. Something like this, for example:
This is the password that you assigned to the AirPort Extreme device when you originally set it up.
Is there a way to do a complete hard reset for both wireless devices and start over?
If you want to delete the current settings for your AirPort devices and return everything to original factory settings, you can do so with a Factory Default Reset.
The instructions for this are found in this Apple support document:
Resetting an AirPort Base Station or Time Capsule FAQ
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