Airport Utility 6.0 Doesn't Support My AEBS?

I'm confused! Just downloaded Airport Utility 6.0 which came in through Software Update. I downloaded it as well as a firmware update for my Airport Express (7.6.1) which showed up on the graphical interface.
My wireless network is set up with an older AEBS (b/g) which is connected to the modem and a newer AX (n) in another room where it is also connected to my stereo system. My confusion is that when I click on my older AEBS in the new Airport Utility graphical interface, the window that opens says that it is not supported by Airport Utility 6.0. So, what does that mean? Has my wireless network changed? Am I only connected to the internet through my Airport Express? Please clarify, if possible.
BTW, I have two iMacs: one is running Lion (10.7.2) and the other is running Leopard (10.5.8). 

My catch-all list of Airport 6.0 & Firmware 7.6.1 problems:
~~~~~~~~~~~~~~
I've compiled a catch-all list of problems and changes with Airport Utility version 6.0 and FW 7.6.1. Some of the items may be relevant to this thread.
THE PROBLEMS WITH AIRPORT UTILITY 6 AND FIRMWARE 7.6.1:
Introduction: If you find AirPort Utility v6.0 too limiting or strange, you can ALSO install AirPort Utility v5.6, released alongside v6.0, to maintain all your previous capabilities. It works fine with both Airport g and n devices.
PLEASE NOTE: According to Apple you must FIRST install Airport Utility v6.0 in order to access and install Firmware upgrade 7.6.1. Do that first. THEN install Airport Utility v5.6 and use it instead if you prefer.
1) According to Apple's documentation, Airport Utility version 6.0 is ONLY for Mac OS X 10.7 Lion. It is NOT for 10.6 Snow Leopard. If you accidentally installed v6, you'll have to dig around in Apple - Support - Downloads for the previous relevant version for your devices and OS version. Here is the relevant page:
http://support.apple.com/kb/DL1483
2) The HELP for Airport Utility has been updated. When you first access it you may well be looking at the old Help. It is supposed to update itself spontaneously over the Internet. It took a couple minutes in my case. Be sure you are looking at the NEW Help before you start using it. One way to tell is that the list of help topics essentially doubles from what there used to be. Also, the very first topic in the NEW Help should read:
"Set up an AirPort device > Set up a new AirPort Base Station or Time Capsule"
3) The HELP has some WRONG information. Here we go:
3a) There is NO "Enable Guest Network" setting. You CANNOT create a guest network or name it or give it any settings. Why this is still listed in Help, I have no idea. Why the setting is gone: This is most likely because the technology behind guest networks, WPS, has been thoroughly CRACKED in the wild. Google "WPS cracked" for lots of documentation of the situation. It won't be resolved soon.
3b) I can't find any 'Setup Assistant". Everything is now manual. This is not to say that there isn't a setup assistant that appears when you FIRST set up your Airport device. I don't know.
4) After installing Airport Utility v6.0, there is no indication of the accompanying firmware update until you decide to run the new version. Even then, you have to click on the big icon of your Airport device and notice an 'Update' button about halfway down the popup window. You then have to assume that this button is telling you to update your firmware.
5) After you update your Airport device's firmware, you may well discover an ERROR subwindow popping up inside Airport Utility that says:
"An error occurred while updating the firmware. -6721"
Don't panic! All you need to do is go into your Wi-Fi settings, either in your menubar or the Network preferences, and turn OFF Wi-Fi, then turn ON Wi-Fi again. This is part of a long standing bug in Lion's Wi-Fi with which I bet you are already familiar, certainly up through Lion version 10.7.2.
6) Miscellaneous changes in Airport Utility 6:
6a) The keyboard command to manually change your Airport devices settings is GONE. You have to click the little 'Edit' button after clicking on the big icon for your device.
6b) There is no longer any summary window for your Airport device. You have to instead click on the big "Internet" icon for related data, then click on the big icon for your Airport device for local settings data.
6c) There is no longer any HELP advising users to EXPORT their settings. (The Help only talks about Import of settings). BE SURE TO EXPORT YOUR NEW SETTINGS! I did this immediately after both updates.
6d) MAC address filtering for Airport devices is GONE.
6e) All references to IPV6 anywhere are GONE. I have to assume the IPV6 settings are now entirely working and entirely automatic. Let's hope so.
6f) Signal and Noise data and graphs are GONE. Use Apple's Wi-Fi Diagnostics app instead. Apple have hidden it here in Lion:
/System/Library/CoreServices/W-Fi Diagnostics
6g) In order to access the menu items in Airport Utility, you have to first click on the big icon for your Airport device.
--> No doubt there are other changes, oddities or bugs related to these changes. But this is what I came up with during a cursory strafing of the software.

Similar Messages

  • HT1218 My airport express is 10 years old and I get the message that this version of airport utility (6.2) doesn't support my base station? What to do?

    My airport express is 10 years old and I get the message that this version of airport utility (6.2) doesn't support my base station? What to do?

    What to do?
    Two Options:
    1) Buy a new AirPort Express, which will be supported.
    2) Try a workaround....not supported by Apple.....to install AirPort Utility 5.6 on the Mac using the Mountain Lion operating system and use the 5.6 application to administer the old AirPort Express.  See this thread for more details:
    https://discussions.apple.com/message/21397085#21397085

  • Airport utility on Mac doesn't see AX

    Airport utility on my Mac (10.7.5) doesn't see AX although it is connected to the internet through it. I've updated the Airport utility (6.2), restart the Mac, but still doesn't work.
    My objective was to install an extern backup drive (to configure Time Machine through the wifi)
    My iPhone & iPad do 'see' the AX and the external drive.......
    Who can help?

    Airport utility on my Mac (10.7.5) doesn't see AX although it is connected to the internet through it.
    Apple uses the AX abbreviation for the AirPort Express. The AirPort Extreme is known as an AEBS.
    If you have an AirPort Extreme, temporarily connect a spare Ethernet cable from your Mac to a LAN <-> port on the Airport router to see if AirPort Utility can "see" it that way.
    If you happen to have an older "round" AEBS, AirPort Utility 6.2 cannot be used to configure this older version of the AirPort. Instead, you will need to use AirPort Utility 5.6 for Mac OS X Lion for that task.
    My objective was to install an extern backup drive (to configure Time Machine through the wifi)
    Apple does not officially support Time Machine backups to a drive at the USB port of the AirPort Extreme, so your results may not be to your liking if you try this. It does seem to work for some users....while other users (like me) have nothing but problems when they try this.
    If you happen to have the older "round" version of the AirPort Extreme, the USB port on that version will only support the print function.

  • Airport Utility 6.0.0 breaks support for my Airport Express

    Computer updated to Airport Utility 6.0 but that breaks support for my Airport Express.  When I try to access the Airport Express it tells me I have to download Airport Utility 5.6 - but I can't find that anywhere on the Apple sites to download! 

    My catch-all list of Airport 6.0 & Firmware 7.6.1 problems:
    ~~~~~~~~~~~~~~
    I've compiled a catch-all list of problems and changes with Airport Utility version 6.0 and FW 7.6.1. Some of the items may be relevant to this thread.
    THE PROBLEMS WITH AIRPORT UTILITY 6 AND FIRMWARE 7.6.1:
    Introduction: If you find AirPort Utility v6.0 too limiting or strange, you can ALSO install AirPort Utility v5.6, released alongside v6.0, to maintain all your previous capabilities. It works fine with both Airport g and n devices.
    PLEASE NOTE: According to Apple you must FIRST install Airport Utility v6.0 in order to access and install Firmware upgrade 7.6.1. Do that first. THEN install Airport Utility v5.6 and use it instead if you prefer. HOWEVER: Another user has informed me that they were able to use Airport Utility v5.6 to install Firmware v7.6.1 without any problems! This would mean anyone can avoid Airport Utility 6.0 entirely if they chose.
    ~~~~~~~~~~~~~~~~~~~
    1) According to Apple's documentation, Airport Utility version 6.0 is ONLY for Mac OS X 10.7 Lion. It is NOT for 10.6 Snow Leopard. If you accidentally installed v6, you'll have to dig around in Apple - Support - Downloads for the previous relevant version for your devices and OS version. Here is the relevant page:
    http://support.apple.com/kb/DL1483
    2) The HELP for Airport Utility has been updated. When you first access it you may well be looking at the old Help. It is supposed to update itself spontaneously over the Internet. It took a couple minutes in my case. Be sure you are looking at the NEW Help before you start using it. One way to tell is that the list of help topics essentially doubles from what there used to be. Also, the very first topic in the NEW Help should read:
    "Set up an AirPort device > Set up a new AirPort Base Station or Time Capsule"
    3) The HELP has some WRONG information. Here we go:
    3a) There is NO "Enable Guest Network" setting. You CANNOT create a guest network or name it or give it any settings. Why this is still listed in Help, I have no idea. Why the setting is gone: This is most likely because the technology behind guest networks, WPS, has been thoroughly CRACKED in the wild. Google "WPS cracked" for lots of documentation of the situation. It won't be resolved soon.
    3b) I can't find any 'Setup Assistant". Everything is now manual. This is not to say that there isn't a setup assistant that appears when you FIRST set up your Airport device. I don't know.
    4) After installing Airport Utility v6.0, there is no indication of the accompanying firmware update until you decide to run the new version. Even then, you have to click on the big icon of your Airport device and notice an 'Update' button about halfway down the popup window. You then have to assume that this button is telling you to update your firmware.
    5) After you update your Airport device's firmware, you may well discover an ERROR subwindow popping up inside Airport Utility that says:
    "An error occurred while updating the firmware. -6721"
    Don't panic! All you need to do is go into your Wi-Fi settings, either in your menubar or the Network preferences, and turn OFF Wi-Fi, then turn ON Wi-Fi again. This is part of a long standing bug in Lion's Wi-Fi with which I bet you are already familiar, certainly up through Lion version 10.7.2.
    6) Miscellaneous changes in Airport Utility 6:
    6a) The keyboard command to manually change your Airport devices settings is GONE. You have to click the little 'Edit' button after clicking on the big icon for your device.
    6b) There is no longer any summary window for your Airport device. You have to instead click on the big "Internet" icon for related data, then click on the big icon for your Airport device for local settings data.
    6c) There is no longer any HELP advising users to EXPORT their settings. (The Help only talks about Import of settings). BE SURE TO EXPORT YOUR NEW SETTINGS! I did this immediately after both updates.
    6d) MAC address filtering for Airport devices is GONE.
    6e) All references to IPV6 anywhere are GONE. I have to assume the IPV6 settings are now entirely working and entirely automatic. Let's hope so.
    6f) Signal and Noise data and graphs are GONE. Use Apple's Wi-Fi Diagnostics app instead. Apple have hidden it here in Lion:
    /System/Library/CoreServices/W-Fi Diagnostics
    6g) In order to access the menu items in Airport Utility, you have to first click on the big icon for your Airport device.
    --> No doubt there are other changes, oddities or bugs related to these changes. But this is what I came up with during a cursory strafing of the software.

  • Airport Utility 5.6 is not supported in Mavericks. How do I access my old Airport Express?

    I have an old Airport Express streaming iTunes to a Bose Wave Radio. I wanted to change the name, but it requires Airport Utility 5.6 and that isn't supported by Mavericks. How do I access my old airport express with a computer on OSX 9?

    Yes, if you are running Tiger 10.4.x and have AirPort Utility 5.4.2 installed.
    AirPort Utility 5.4.2 for Mac - Support - Apple

  • Airport Utility 6.0 doesn't detect my network after any change

    10.7.3, Airport Utility 6.0, MacBook Pro and MacBook Air, Airport Extreme and Airport Express base stations
    How does one get Airport Utility 6.0 to see their network again after making any changes to one of the base stations?
    When you make any change to any of your base stations airport utility no longer detects your network. All it shows is the internet and it says not connected. All base stations are all up and in the green except for one. From the airport drop down I verify I am on my own network and I can browse normally, yet Airport Utility 6.0, on any connected computer, does not see the network. An older version of Airport Utility is able to see all base stations normally, it is only 6.0 that has the problem.
    The only work around I have found is to take an extra base station and reset it. I join the new base station's default network. Airport Utility sets things up, and the network reappears. The trouble is, Airport Utility changes the name of the network to the name of the computer I'm on at the moment. When I use airport utility to change the name back my network disappears again (in Airport Utility. So, I guess I'll change the name of a computer to my network name and try again.
    Does anyone have a better way to make the network reappear in Airport Utility? I have tried connecting directly, base stain to Mac on both the WAN and LAN ports of the base station. I have tried using a Mac with a fresh install of 10.7.3 and AP Utility 6.0. I have tried shutting down my network and starting with just the main AP base station. Any other ideas to make my network reappear in Airport Utility after making any change?
    (Tried restarting, new user, other laptops, fresh install, only one base station0

    10.7.3, Airport Utility 6.0, MacBook Pro and MacBook Air, Airport Extreme and Airport Express base stations
    How does one get Airport Utility 6.0 to see their network again after making any changes to one of the base stations?
    When you make any change to any of your base stations airport utility no longer detects your network. All it shows is the internet and it says not connected. All base stations are all up and in the green except for one. From the airport drop down I verify I am on my own network and I can browse normally, yet Airport Utility 6.0, on any connected computer, does not see the network. An older version of Airport Utility is able to see all base stations normally, it is only 6.0 that has the problem.
    The only work around I have found is to take an extra base station and reset it. I join the new base station's default network. Airport Utility sets things up, and the network reappears. The trouble is, Airport Utility changes the name of the network to the name of the computer I'm on at the moment. When I use airport utility to change the name back my network disappears again (in Airport Utility. So, I guess I'll change the name of a computer to my network name and try again.
    Does anyone have a better way to make the network reappear in Airport Utility? I have tried connecting directly, base stain to Mac on both the WAN and LAN ports of the base station. I have tried using a Mac with a fresh install of 10.7.3 and AP Utility 6.0. I have tried shutting down my network and starting with just the main AP base station. Any other ideas to make my network reappear in Airport Utility after making any change?
    (Tried restarting, new user, other laptops, fresh install, only one base station0

  • After upgrading 10.8.3 airport utility stops support airport express

    An old airport express ( 2005 mentions the label on the back), used for airplay is not recognized anymore after upgrading to os 10.8.3 . airport utility states it doesn’t support this base station and simply advises : Go to AirPort Service and Support for more information. There I do not find any solution  for this problem. There will be more people with older hardware which are in need for continuing support. Who helps?

    thanks for reply, this way-around works. I used the link Airport Express and Airport Utility after posting  my question. still one detail?  the amberlight flashes all the time while  the music comes through. is there still something wrong?  is there a need to save the other files with appear when unpacking without installer? ( preferences for library and a ( empty/invisible) map for system? of can i discard those?

  • My airport express works on my MBPro 17 w/ 10.5.8 but not my MBAir11".  The MBAir says that this version of Airport utility doesn't support this base station.  Is ther any chance I can use this with my MBAir?

    My airport express works on my MBPro 17 w/ 10.5.8 but not my MBAir11".  The MBAir says that this version of Airport utility doesn't support this base station.  Is ther any chance I can use this with my MBAir?

    Is this an older "round" version of the AirPort Extreme? If yes, it is true that AirPort Utility 6.x no longer supports the older AirPort Extreme and AirPort Express models.
    A model number......located on the bottom of the Extreme or on the side of the Express would be helpful to confirm what you have.
    Apple probably does want you to buy a new AirPort Extreme.
    The workaround might be to use a Mac or PC running a 5.x version of AirPort Utility.
    A more complicated workaround would be to install AirPort Utility 5.6 on Mountain Lion.  This is not supported by Apple......it does work for me.....but may not work for you. See this article for more details:
    http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html

  • Lion doesn't support my airport

    When I try to update my airport I get the message, software doesn't support my airport anymore. Is it time feed the Apple machine again?

    Which AirPort do you have?  Check the bottom of the device...if you have an AirPort Extreme....or on the side if you have an AirPort Express.
    The model number starts with an "A" followed by four numbers.
    If you see A1033 for the AirPort Extreme or A1084 or A1088 for the AirPort Express, AirPort Utility in Lion does not support these older versions of the AirPorts.
    If you have another Mac running the Leopard or Snow Leopard operating system, or a PC, then you can administer the older AirPort that way.

  • Installing Airport Utility 5.6.1 in order to configure older Airport Extreme/g model doesn't work as it won't install with OS 10.8.5 Mountain Lion. Solution?

    I need to configure Airport Extreme Base Station 802.11b/g but Airport Utility 6.3.1 will not work. 
    I found this page:  http://support.apple.com/kb/HT5022
    it recommends installing Airport Utility 5.6 which downloads as 5.6.1
    but it will not install on Mountain Lion OS 10.8.5
    so what to do?

    AirPort Utility 5.6.1 is for Snow Leopard. Use 5.6 for Lion or Mountain Lion.
    You can use the following workaround to install AirPort Utility 5.6 on a Lion or Mountain Lion Mac:
    Be sure to read the caveats at the end.
    Lion / Mountain Lion's package installer will refuse to install superseded versions of AirPort Utility. Instead you will need to use a package extractor such as Pacifist or unpkg. Pacifist is shareware, unpkg is free.
    Download Pacifist here: http://www.charlessoft.com/
    Download unpkg here: http://www.timdoug.com/unpkg/
    Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
    When the AirPort Utility .dmg file finishes downloading, open it to expand and reveal the AirPortUtility56.pkg package installer file.
    Directions for Pacifist (I do not have screenshots for unpkg but the idea is similar):
    Open Pacifist and from its File menu, navigate to the package and open it.
    Click the "reveal triangles" until you see AirPort Utility 5.6.app:
    Select it and then click Install from Pacifist's toolbar. It will then be installed in your Utilities folder, and you can quit Pacifist.
    The most recent version of AirPort Utility included with Mountain Lion should be used to configure 802.11n - capable AirPort Base Stations. Make no attempt to delete it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist. Use the older version only as necessary for older AirPort Base Stations that cannot be administered any other way.
    If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Mountain Lion system's Utilities folder instead of resorting to the above procedure. It will run without complaint. It is only the package installer that is the problem.
    Keep in mind that Apple's decision to abandon support for the original AirPort Express and AEBS was for reasons known only to them. Remember that you are using obsolete equipment, should some future OS X feature not work for you.

  • Airport Utility supported in Mac Pro??

    I have recently tried installing an Airport Extreme, but I receive the error message: "You cannot open the Airport Utility because it is not supported on this architecture"
    I have a Intel Xeon Mac Pro, running Mac OS X.4.10. Shouldn't I have the necessary hardware to connect to the airport extreme??
    Thanks!

    Ok, I got clarification. Now the story is (after I requested they send me written statement that my Mac Pro processor isn't compadible with the 802.11n technology) that my Airport Card (in the Mac Pro) is an older card that supports .N but won't work like the newer cards. So basically the internet connection will be non-existent and network connection will be random at best. I asked if I could go to the Apple store and get a new card and I was told that they would put a new old card because the airport card I have is specific to each machine. I was also told that the airport cards are specific to the machine and that my new iMac from Dec 08 will have a completely different airport card than the Mac Pro or a laptop. I asked if I upgrade to a new Mac Pro would that fix the problem. I was told maybe but it would depend if the Airport card was a new spec like the iMac.
    Bottom line, I'm getting the feeling that .N technology is overrated for my needs and I really need to hard wire my connection to the internet to get the performance and consistency I need.
    2 reasons I went to the .N Base Station:
    1) Reliable connection (getting bumped on 2.4 ghz connection)
    2) Hopefully a speed bump in connection speed over the net
    Here are specs based on speednet testing:
    Mac Pro
    5ghz (when I can connect)
    Download 1500 kbs
    Upload 510 kbs
    2.4 ghz
    Download 5500 kbs
    Upload 1500 kbs
    On the iMac
    5 ghz
    Download 9000 kbs
    Upload 2500 kbs
    2.4 ghz
    Download 5500 kbs
    Upload 1500 kbs
    Any ideas if they are correct and I'm in the wrong???

  • HT3486 My Airport 6.1 can't manage my base station. I need to use AirPort Utility 5.6 but i can't find the right. I've download several but it always give me the same message: Airport uti....can't be installed... The version of OS X on this version is not

    My Airport 6.1 can't manage my base station. I need to use AirPort Utility 5.6 but i can't find the right download. I've been downloading several but it always after havingf instal the first 3 steps the same message: Airport utility....can't be installed... The version of OS X on this version
    doesn't support this base station...
    I need help please to find the correcte download so i can my wii-fii work as soon as possible (because my wife is making me crazy, she can't go on Facebook!!!! )
    Thank's for your help,
    Mike

    Use AirPort Utility 5.6 which contains the features you need. It is compatible with Lion as well as Mountain Lion, however, the installer app will refuse to install it on Mountain Lion.
    This dilemma is easily solved though. You simply need to extract the app from the installer package using a package extractor like Pacifist.
    Download Pacifist here: http://www.charlessoft.com/
    Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
    If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Mountain Lion system's Utilities folder. It will run without complaint. It is only the package installer that is the problem.
    Mountain Lion will not allow you to delete its existing version of AirPort Utility. Just ignore it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist.
    Note: For those with Leopard or Snow Leopard systems you need AirPort Utility 5.6.1 (this is confusing - a later AirPort Utility version for an earlier OS X version - but it is correct).
    Download AirPort Utility 5.6.1 here: http://support.apple.com/kb/DL1536

  • Airport Utility No Longer Sees my Extreme Bus Station

    Hello. I just moved into a new apartment and setup my network as I did in my previous place. My Linksys wired cable modem is plugged into my Airport Extreme and my Extreme is plugged into my Desktop Pro's ethernet port. I ran Airport Utility but it doesn't recognize any Apple wireless devices. I have restarted all modems and the computer several times and nothing. The light on the Extreme is flashing amber, btw.
    I am running OSX 10.5.4 on a Mac Desktop Pro.
    Any ideas?

    Problem solved. I had to reset the Airport Extreme to it's factory settings.

  • Why can't I open Airport Utility?

    Why won't it let me run application, AirPort Utility? Message says "You can't open the application 'AirPort Utility' because it is not supported on this architecture. I have a macbook running Leopard version 10.5.4. Please help! Thanks!

    What version of OS X is installed on the machine? Maybe you need to reinstall OS X and then update to 10.5.5 via the combo updater.

  • Airport Utility Won't Open

    When I try to open Airport Utility, I get a message "You can't open the application Airport Utility because it is not supported on this architecture". Ive browsed this forum and haven't found a fix for this so I downloaded the newest version of Airport Utility from here:
    http://www.apple.com/support/downloads/airportutility532forleopard.html
    and when I click on the file... nothing happens.
    Suggestions?

    jetaub, Welcome to the discussion area!
    Ensure that you are opening "AirPort Utility", NOT "AirPort Admin Utility".

Maybe you are looking for