Airport Utility 6.3.1 does not recognize Airport Extreme 7.6.4

Running OS 10.8.5. Message "This version of AirPort Utility doesn't support this base station. Go to AirPort Service...for more info" pops up. My wireless internet networks are fine but I am trying to network a printer and a few other mobile devices and I need to use the AirPort Utility. Anyone have an answer for me? I believe I am running on the latest for what is necessary and am not sure why this is happening.

I have the 5th generation airport extreme model.

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But Time machine does not recognize my Airport time capsule. It remain stuck on my ex baxkup My Book. If I press select disk or option nothing happen . If I click on remove backup disk nothing happen. I want to use Airport Time capsule as my back up disk.
Thank you for your help.
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Do a full TM reset.. see A4 here.
http://pondini.org/TM/Troubleshooting.html
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In finder use Go, Connect to server in the top menu.
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Airport network form time capsule does not see airport express

Hello,
I'm rather new, bought my first apple few days ago, it's great. Have been throwing away years by using the blue screen machines
I now have mac mini, today i bought time capsule and an airport express.
time capsule to make my network and the airport express to connect my stereo.
Important: I have no internet connection yet, it will be installed in 10 days.
for now i use a mobile phone connection on the mac mini.
I installed time capsule. time machine works and airport is in the air.
With airport utility i can see the time capsule, but nothing else.
it has been there for a short time, but then time capsule was gone.
i can not find the utility to start installing airport express all over. Maybe i gave the wrong WPA2 password with the first install, but can not find the software to try again.
I placed the a.expr within 1 meter of time capsule for this test.
led of time capsule is green, led of a.expr is amber blinking.
I did a reset of the a.express, no response.
I downloaded the latest a.express client, no difference.
airport is still on. it does not see the a.express.
how to proceed?
Is it only possible ONCE to setup a.express the right way? I remember answering questions which i can not find anymore.
Sorry for the long story,
hope you can help,
Rik

oh oh oh oh........ :O
Found it.... before i connected the a.express with time capsule by a wire....does not help!
Solution is to make this wire connection between a.express and mac, then it's possible to reconfigure.
After this wire everything worked in 5 minutes.
Anyway.... thanks for reading...
Rik

Utility does not recognize airport express

my wifi works normally but the utility is unable to recognize the airport express

I do not see a menu in the airport utility, but there is a tool bar.
The menus.....like File, Window, Edit, Help, etc are all located where menus are normally located.....at the very top of the computer screen. It sounds like you are looking at the AirPort Utility window in the middle of the screen.
Did you power off the restart both the PC and the AirPort Express? If you have done this, and the AirPort Express does not appear when you open AirPort Utility, then more troubleshooting will be required.
If AirPort Utility on your PC is communicating with the AirPort Express, the window in the center of the screen will look similar to this when AirPort Utility is first opened, except that you will see a listing for the AirPort Express:

Is there a capability to save/export the time capsule settings file when using the iphone/ipad airport utility. the "file" button does not exist on the latest airport utility app.

is there a capability to save/export the new airport 2TB time capsule settings file when using the iphone/ipad airport utility. set-up wasn't a problem but the "file" button does not exist on the latest airport utility app v6.3 to save the configuration file.

the "file" button does not exist on the latest airport utility app v6.3 to save the configuration file.
Sounds like you are a bit confused with version numbers.
Latest AirPort Utility version for the iPhone / iPad is 1.3.3. There is no option or capability to export/import settings on the iOS version(s) of AirPort Utility.....although you could take a series of screen shots and save them for future reference.
AirPort Utility 6.3.x is found on a Mac.....not on iPhone / iPad. Export and Import options are found under the File menu in 6.3.x.

How do I tell what version airport express I have? Airport Utility says this version does not support this base station. What to do, how to update?

I tried to add an older airport express to my network that I had not been using. It shows up in Airport Utility but Airport Utility says that this version of Airport Utility Dies not support this base station. I am running airport utility V6.3.4 on a mac mini running OS X 10.10. Not sure which airport express it is, nor how to check. I assume I need a firmware upgrade on the Airport Express, but not sure how to do this without Airport Utility. I tried to download an older version of Airport Utility, but could not install because it does not support OS X 10.10 Any ideas other than throwing a perfectly good airport express away?

Don't throw the AE away. It is still very useful as I have both the old & new each work well (sometimes the sound keeps dropping out but I think that has to do with the wirless settings!!!)
You need Airport Utility 5.6.1 which works in 10.10 - I managed to download a .dmg from the net but not sure how I could get it to you.
The new utility doesn't support the old AEs unfortunately which I have and Apple have no intention of allowing a utility that will cover all
AEs.
Try and get a version 5.6.1.

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I have a Macbook Pro, a Windows XP PC, an Airport Extreme and an HP Printer hooked up via USB to the Airport. My XP system and My Macbook work fine. I have Windows 7 installed via bootcamp on the MacBok. It connects to the wireless network perfectly on the Windows 7 side but when I run the Airport Utility it is "unable to find any apple wireless devices." I want to set up the Windows 7 side to print and need to discover this network printer but since it won't even recognize the Airport device, I don't know how to proceed. Anyone know how to solve this problem? I have uninstalled and reinstalled software to no avail.
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Thad

I have the exact same issue with a new airport extreme. One additional bit of info for me is that the windows computer does see the wireless network and is able to get online. It just doesn't find the airport in the airport utility app. Also, according to the guidebook I am supposed to install "Bonjour" on Windows computers. Can't find any reference to Bonjour on the installation disc that came with the Airport Extreme.

Airport Utility Timed Access Control does not allow/restrict access to wireless clients per the time set.

I have been trying to setup Timed Access Control in Airport Utility and it does not seem to be working correctly.
In Airport Utility from Edit Timed Access Control I Enter a name for my device (iPad/iPhone any device), enter my mac address, set time for Everyday and use default Between 9:00 AM and 5:00 PM, save and then update. When I go to my device iPad iPhone etc. I still have access even when it is after the time set, 5:00PM. If I set no access it will restrict access also I set a time between 2:00 PM and 5:00 PM and access was restricted. It doesnt seem to matter what the device is. I know that the MAC Adress is set correctly. It seems like an issue with the Utility, possibly time miss match or something. Not sure if I am missing something or if this Utility just has flaws. Please Help.

I changed the default to (no access) and set an entry for my test device (an iPad) to "Everyday Between 9am to 5pm. The iPad was still able to gain access to the network.
Something else to note, if I try to edit the time of an entry it gives me an error on my MBP "Invalid value", "The value for “Timed Access Control” is invalid." This happens even if I delete a digit (number or letter in the time field) and replace with the exact same. Not sure if the two are related. I have tried to edit access from my iPad. I don't get any errors but I still don't get the expected results. I called Apple to try and get Tech support but they were not much help. Thanks again.

All of sudden the airport utility on the iMac will not recognize wireless devices that have on network for ever

Airport Utility will not recognize any of the devices on the network - mix of Time Capsule, Airport Extreme, and Airport Express. The network works fine. If you use the Airport Utility on iphone you can see and configure all the devices. Any clues?

AirPort Utility version 6.0 is rather limited in its abilities. I suggest you download and install the more useful version 5.6 (for Lion): AirPort Utility 5.6
You can see both wired and wireless clients in Advanced > Logs and Statistics.
AirPort Utility 6.0 cannot be deleted but it will coexist with AirPort Utility 5.6.
Use 6.0 when you want pretty pictures. Use 5.6 when you actually want to do something.

Windows 7 does not recognize Aiport Extreme and Express

My Windows 7 operating system (service pack 1) no longer recognzes my Airpot Extreme and Express after I upgraded to AirPort Utility 5.6.1. Could anyway one help me find a solution. The Macbook Pro version of Airport Utility works fine.

By the way, my PC is connected to the Airport extreme by direct cable, and there is no wireless card on my PC.

Old Airport Utility sees Express, New does not

Hey,
New Airport Express. Comes with old Utility on CD. My son's MacBook that hadn't updated to 5.3 easily sees my express but my other 2 macs that had updated to 5.3 couldn't see it. I configured with my son's old Utility and instantly, the other 2 Mac's saw the express. APPLE THERE MAY BE A PROBLEM WITH THE LAST UPDATE. Thank goodness my son hadn't updated yet.
Bikini

There is a 5.3.1 update that may resolve this issue. Check it out. Let us know what happens.
Peace

Airport utility does not recognize base station

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It sounds like you may have an older version of the AirPort Express.
Please look on the side of the device in the faint print to locate the model number. It will start with an "A" followed by four numbers......as in A x x x x.
If you could post back with that information, we will know more about how to answer your question.

EMac on OS 10.2.8 will not recognize Airport Card

OK, I'm not loving Mac so much any more . . .
Here's my situation, please feel free to talk down (way down) to me:
Have eMac OS 10.2.8
Very recently bought iBook running Tiger
Bought Airport Express
Bought Airport Card so eMac can go wireless and share connection on Airport Express with iBook.
eMac will not recognize Airport card, and I've followed ALL the steps numerous times in all the support online here and NOTHING.
What am I doing wrong?
Do I need to upgrade my OS to something higher? If so, WHAT? No salesperson OR tech support person has told me to do this when I tell them I'm on currently running 10.2.8 . . . I am tearing my hair out.
Every time I call, I'm told buy this. Then, it doesn't work, and I'm told, "I dunno who told you that, but that's wrong. You need this." Hafta go through return process. I buy the next thing they tell me, it doesn't work.
I appreciate any guidance you can give me and again, I'm not techno savvy, so talking in the most simplistic terms is awesome!!!!!

Unfortunately, I'm not sure how to proceed--I ran "software update", and nothing turned up.
I tried to install Airport Express/iTunes software, and it told me I needed 10.3
OK, so I installed Airport Extreme, which came with the Airport Extreme card, and it gave me an option to install for 10.2.3 or 10.3, which I don't have, so I went for 10.2.3
Installed the airport card as instructed on this site in help/support areas.
Nothing.
I ran "software update" as you suggested, and it found nothing, so I must apologize that I am not certain exactly what to do now . . .

Windows 7 airport utility does not recognize my airport extreme

My iphone connects to my airport extreme and the airport utility sees it. So does my ipad and my friends laptop.
When I use wifi or wired connection (to lan port) from Windows 7 laptop to my airport extreme. The airport utility does not "see the extreme.
I've uninstalled/reinstalled the following:
- bonjour
- airport utility
- itunes.
I've wasted 3 hours on this.
Any help will be greatly appreciated.....

UPDATE
* I located the IP address and admin password of the airport extreme and was able to log into to the (File / configure other) airport extreme.
I believe it's a W7 bonjour issue.
As you can see in my attachments, Bonjour is installed however msconfig running services show it as stopped. I can't get it to start.
** How can I force bonjour to start? **
Here are my replies to your recommended steps:
What version extreme are you talking about? Actual model A1xxx from the base is a big help.
- I forgot to check this
Step 1.. Ping.. Ping is your most important tool to find things on a network.
Open a command window and type ping 10.0.1.1 (or whatever is the current IP of the extreme).
- Yes, I can ping it.
Please turn off all firewalls.
- Yes, firewall is off
Make sure the win7 is not in homegroup.
- done.
Make sure win7 is set to home.. not work or public for location of the network.
- done.
Step 2. .. This assumes you now have ping response.
In whatever airport utility you like, reset the extreme to use all SMB names.
- WHERE do I make these changes?

Snow Leopard Installer does not recognize Hard drive in disk utility.

I first at the suggestion of apple technicians because of other problems erased and partitioned hard drive. Now when I go to reinstall Snow Leopard it does not recognize the Macintosh Hard Drive, not even in disk utility. Any help will be greatly appreciate.

To make sure we understand everything correctly, you are saying that when you start up from the Snow Leopard DVD & run its copy of Disk Utility from the Utilities menu, it shows only the DVD installer disc itself in the list on the left of Disk Utility's window? There is nothing else there?
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Airport Utility 6.3.1 does not recognize Airport Extreme 7.6.4

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