Airport utility accidentally selected forget this device, and want to recover
I am running Mountain Lion and using the AirPort Utility 6.1 to manage a Time Capsule. I accidentally selected "forget this device". How can I recover from this?
If the device is still hooked up to your network, power off all other devices on the network in any order that you wish.
Wait a few minutes
Start the modem first and let it run a minute by itself
Start the main router next that is connected to the modem that same way
Keep starting devices one at a time until everything is powered back up.
Now check AirPort Utility to see if the device has reappeared.
If the device does not appear, you will need to "start from scratch" by performing a Factory Default Reset and then reconfiguring it again.
Similar Messages
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Hello I really need help. I have to blue tooth devices I can play music from. IHOME and a tango trx. I accidentally hit forget this device now I can't get tango back.
<Email Edited by Host>Re-pair the devices and you should be good.
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Hi, i got some new bluetooth headphones which are really good but one time i accidentally pressed "forget this device", and now my ipod cant find the headphones. I did some reading online and i tried to "reset all settings" but i needed my restrictions passcode, which i have forgotten ( well actually i dont remember making one, because i know i would forget it ). Can anyone help me because at the moment i cant use my new headphones ?
You will not like the answer
Forgotten RESTRICTIONS Passcode
- Place the iOS device in Recovery Mode and restore via iTunes. For how to restore: iTunes: Restoring iOS software
You have to either:
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod -
Reconnecting JBL flip to I phone after instructing the 4S 'forget this device'
I have an I phone 4S which was paired and working well with JBL flip... The JBL flip however was not recognised by my kindle fire, I thought of disconnecting my I phone with JBL flip by "forget this device" and tried to connect the other device (kindle fire) un successfully. But now I am not even not able to reconnect the JBL flip back to my I phone!! As I had given instructed the JBL flip to forget this device, it does it appear in the device selection list. Please suggest how to solve this ?
Hi dinesh_musalekar,
You can use the following article to help you troubleshoot this Bluetooth issue:
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Keep in mind that you may need to troubleshoot your third-party hardware as well by following the manufacturer’s troubleshooting instructions in order to fully resolve this issue. Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
How to undo forget this device
I purchased a JBL Flip speaker and connected to my Apple iPad and it worked fine. By accident I pushed "Forget this device" and lost the device on my Bluetooth page. I have tried everything to try and get it back but it will not connect. Any ideas??
Try resetting the iPad. Hold down the Home and p[ower/sleep buttons until the Apple logo shows up.
You might also want to reset network settings to clear all data from the BT pairings. Sometimes that helps.
Settings->General-:>Reset->Reset Network Settings. -
For my new Airport TC I have an error this version of AirPort Utility doesn't support this AirPort wireless device. How do I find and download the latest version of AirPort Utility?
https://itunes.apple.com/us/app/airport-utility/id427276530
AirPort Utility for iOS requires iOS 5 or later.
AirPort Utility 6 requires OS X 10.7.5 or later. -
I have a I Phone 3gs, I unfortunately on my home wifi selected forget a network and now I can not access my home network even when I reenter my password how do i correct this?
Hi shelly92555,
I apologize, I'm a bit unclear on your current situation. If you are saying that you are unable to unlock the original iPhone due to a passcode issue, you may find the following article helpful:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Regards,
- Brenden -
I have a WiFi system in the house that uses the Airport Extreme for a hub and an older Express for sending music from my Mac to my sound system. Everything worked great till yesterday. When I go to Networks I see the Extreme and I see the Express but the Express is no longer connected and I get an error message "this version of AirPort Utility doesn't support this base station". Any ideas?
This sounds as if you have an older AirPort Express that is no longer supported by the newer Mavericks operating system.
To check and see if that might be the case, locate the model number on the side of the AirPort Express. It will start with an "A" followed by four numbers. Hard to see in the faint print.....so you may need reading glasses or a magnifying class to see the model number clearly.
Model numbers A1084 and A1088 of the AirPort Express are no longer supported by AirPort Utility in Mavericks.
You will need to use a Mac running Leopard, Snow Leopard, or a PC to be able to administer the older AirPort Express. -
I am trying to hook up my Airport Express to my current network and AirPort Extreme but keep getting the same error message: "This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Any thoughts?
This sounds as if you have an older AirPort Express that is no longer supported by the newer Mavericks operating system.
To check and see if that might be the case, locate the model number on the side of the AirPort Express. It will start with an "A" followed by four numbers. Hard to see in the faint print.....so you may need reading glasses or a magnifying class to see the model number clearly.
Model numbers A1084 and A1088 of the AirPort Express are no longer supported by AirPort Utility in Mavericks.
You will need to use a Mac running Leopard, Snow Leopard, or a PC to be able to administer the older AirPort Express. -
I recently purchased a new car stereo with Bluetooth capability. I paired my phone with the stereo and it wasn't working correctly, did forget this device. Found out it was a problem with the radio. Now it's fixed and my phone won't pair with it again. How can I pair it again?
You will need to put the car stereo back into discovery/pairing mode. That may mean you removing the initial pairing of the device. See the user guide for the radio on how to put the device into discovery/pairing mode, and if necessary, how to remove the original pairing. This support document may also provide you with some assistance. http://support.apple.com/kb/TS3581
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How can I administer a Gen1 Airport Express from, my MacPro (OS 10.9, Airport Utility 6.3.2). I can see the Express in the WiFi window but from the Airport Utility I get the following message: " This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Of course there's nothing of value on the support page. Any clues anyone?
Apple has dropped support in Mavericks (10.9) of the AirPort Express and AirPort Extreme models that were discontinued more than six years ago.
You can still administer the older AirPort models if you have a Mac running Leopard, Snow Leopard, or a PC. -
This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support.
This is the message I have recieved in installing my AirPort Utility... Can anyone help me?Old AirPort base stations and Time Capsules aren't compatible with AirPort Utility 6.2, so you have to use AirPort Utility 5.6. As you have already updated, you can't install AirPort Utility 5.6 by the normal way.
To install AirPort Utility 5.6 on your MacBook Pro, follow these steps > http://frank.is/mountain-lion-and-the-old-airport-utility/ -
In my Airport Utility a read the following message:
This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support." What do I have to do ?? I can use my airport.I assume that your MacBook Pro is running OS X Mountain Lion ... correct? If so, version 5.6 can run just fine on this version of OS X; it just can't be installed in the traditional way.
Here are the basic steps to install version 5.6 under Mountain Lion using CharlesSoft's Pacifist:
If you haven't already download the AirPort Utility disk image file directly from Apple Support Download
Place the resultant AirPortUtility56.dmg file onto your Mac's Desktop.
Run Pacifist.
Click on the Open Package option. Find the disk image file that you just placed on your desktop, and then, click on Open.
The utility is located as follows: Contents of AirPortUtility56.dmg > Contents of AirPortUtility56.pkg > Contents of AirPortUtility56Lion.pkg > Applications > Utilities > AirPort Utility 5.6.app
Drag AirPort Utility 5.6.app to your Mac's /Applications/Utilities folder.
You can now run the AirPort Utility from the Utilities folder. -
I Cannot connect my Logitech keyboard to my IPad. It has been working fine. It may be that I highlighted 'forget this device' when using the IPad without the keyboard. The Bluetooth cannot 'discover' the device. All batteries fully charged. Bluetooth lights up etc. any ideas?
Hey Montreal67,
Thanks for the question. I understand that you are experiencing issues with a third-party bluetooth accessory. The following resource may provide a solution:
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Thanks,
Matt M. -
Trying to connect my iphone 4 with a blue tooth ear piece - pressed "forget this device" by mistake - now iiphone wont recognize my ear piece - looking for help to connect
Here are a couple articles about pairing with bluetooth devices
http://support.apple.com/kb/ht1664
http://support.apple.com/kb/ht1838
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