Airport Utility & AirPlay Disconnect | Internet OK

I am having intermittent issues with Air Play Disconnecting from my iPad and Mac Computers, which stops playback on the Apple TV. It occurs randomly. I have opened the Airport Utility when this occurs to find that it cannot locate the Time Machine--a rescan does not produce any results. Yet, at the same time, the Internet continues to be accessible through the Time Machine. and an Internet connection is shown on the icon on my computers
the connection will re-establish itself within time, 1/2 hour or more. Sometimes unplugging the TM and plugging it back in will fix the issue.
I'm using the new 3T TM; MAC with Lion, another MAC with Snow Leopard and second gen iPad.
Any ideas would be appreciated.

To other users with the same problem: an OS X Yosemite clean install will fix the issue.
Best

Similar Messages

  • I have connected a new time capsule to a dsl modem.  It doesnt see the internet. Airport utility says: Disconnected. But it isnt. Internet tab shows PPPoE. Must I enter Account Name or Password? If so, where do I find them? If not, what do I do?

    I have connected a new Time Capsule to a DSL modem using an ethernet cable . The modem is working fine and connected fine. But the Time Capsule doesnt seem to be talking to the modem.  If I click the internet Icon in Airport Utility  it shows Disconnected.If I click the Time Capsule icon and go to the internet tab it shows  Connect using PPPoE. Is that what it should be? In the box below there is place for an account name and password. DO I need to filll these out and if so what do I put there--information about the Time Capsule of informationabout the Modem? And where do I find the information.
    Or am I completely on the wrong track.

    Thanks. The modem is a Speedtouch ST585  v6. How do I know whether it is in adsl bridge?  Also this is a modem-***-router. Does that make a difference?
    If you did not put it in bridge then it is not in bridge..
    Connect a computer directly to the modem.. open the browser to either 192.168.1.254 or 10.0.0.138 (if neither of those work you will have to check the IP address your ISP has set).
    BTW who is your ISP and do they allow PPPoE.. for instance most ISP in UK do not use pppoe so you have no choice but to run the 585 as a router. In which case bridge the TC
    Anyway.. open the setup configuration in the Thomson and select a template that says bridge.. run through the wizard and it will then bridge the modem.
    And I am using Airport Utility 6.0. How do I get the earlier version?
    By reading the site link I just gave you.. downloading the utility and running it on your computer. Or simply google to 5.6 lion airport utility... that is the way I find things when I don't have the link memorised.
    Finally, AIrport Utility shows a number in a red dot next to the time capsule icon, currently 2. What is that for? What does it tell us?
    Firstly download the useful utility.. but the dots tell you something is wrong and preventing the TC from working.. if you open the utility it should tell you what the errors mean.. I cannot tell you what they are, but it is likely to be no internet connection and pppoe has failed.

  • How do I control my airport extremes/time capsules w/airport utility over the internet without mobile me? iCloud has disabled this function.

    How do I use airport utillity with Time Capsule(or any airport extreme) over the internet without mobile me? iCloud has disabled this function. The mac's that I have not upgraded to icloud still see my routers over the internet with mobile me enabled.  Are these routers obsolete now or will there be a firmware update to use icloud?

    i want to do the same. i tried entering my @me.com account and does not work, but if I tried to go to icloud.com and using my @me.com works
    why?
    does the Airport express needs to be upgraded as well

  • Erasing TM using Airport Utility erases printing/internet settings, too?

    If I use Airport Utility and under Disks choose Erase, will this erase all my internet and wireless printer settings too? (My fingers are crossed that this isn't the case...)
    Also, I have my iMac connected via ethernet and wirelessly. When I turn off Airport then the ethernet connection kicks in automatically. Am I correct in assuming that if I were to erase everything and start new, I should just keep Airport off (= is there anything in Airport Utility that I should do)?
    On a slightly different note, Safari doesn't work when I connect via ethernet (only FIrefox does). Is there anything that comes to anyone's mind that would cause this? I have turned off TCP/IP - Configure IPv6 but that makes no difference.
    Thank you so much.

    Lisa Vogt wrote:
    I really appreciate your responses.
    In response to:
    So the TC is not the devise generating your network? You have another wireless router? Then ethernet only is fine. In Airport Utility change Wireless to "OFF" and Internet to "OFF (Bridge Mode)".
    TC is the device that I use for my wireless network (I do not have another wireless router, only an AirExpress in the living room hooked up to speakers). Should I change Wireless to OFF in Airport Utility only during the initial re-backing up of my data? When finished with the re-backing up of my data, should I change the settings? Will this interfere with my printer and AirExpress in the other room?
    I'm sorry, I didn't realize it was only connected temporarily for the initial full backup. Then don't change any setting other than, turning OFF Airport Preferences (NOT Airport Utility) while connected to ethernet. Then, yes, turn it back ON once the backup is complete and you are no longer connected via ethernet. The idea here is that by turning OFF Airport Prefs while connected via ethernet, you are assured of the fastest connection speed to the TC. Otherwise, wireless may still take precedence and slow down the transfer.
    In response to:
    What do you mean by "Safari doesn't work?" Please be precise and as informative about the issue as possible.
    It's strange... When connected by ethernet, Safari does not load. It just hangs. Firefox works without any problem. Since my iMac is right next to Time Capsule there is no need really for this computer to be connected wirelessly. I use wireless only because I prefer to use Safari. Any ideas at all?
    Now, I'm a little confused. Do you intend on keeping the Mac connected to the TC via ethernet permanently since you say "no need really for this computer to be connected wirelessly."? If that's the case, then In Airport Utility set Wireless to "Create a wireless network" and Internet to "Share a public IP address".
    Cheers!

  • Lost airport utility,but have internet

    I deleted some files/applications and now my airport utility comes up blank, just the rescan key and when I try that, nothing is found and all other keys are not highlighted so I can't make any progress, any help would be appreciated.  I bought my mac pro in march2011

    With cable modem which has been pre-configure for you (you don't get a user ID and password), you just set the AEBS to Ethernet mode and then set configuration to DHCP.
    Restart AEBS, when you go back to Aiport Utility > Internet pane, your IP, router, DNS addresses should have all been set.

  • My time capsule will allow only one machine to connect to the internet at a time. Connection sharing is "off" on the Airport Utility. When I try to share an IP address I get the message that "DHCP range that I entered conflicts with the WAN IP address" I

    Suddenly, my time capsule will not allow more than one computer to connect to the internet at a time. On the Airport Utility on the internet tab, Connection Sharing is "Off (Bridge Mode)" When I try to change it to sharing an IP address, I get two messages that the beginning and ending DHCP addresses that the DHCP addresses I've entered conflict with the WAN address of my Apple wireless device."
    Any ideas?
    Thanks

    I use a DSL to connect to the internet. The modem is a Westell C90-810030-06. Two things happened in connection with the fail. I upgraded the firmware in both my Time Capsule (connected to the DSL) and the Airport Extreme (connected to my printer--used to extend the network). I also upgraded my Colof Nook to the Android Faux Tablet version. I can't imagine that that is creating some sort of mismatch.
    I have now downgraded the firmware on the Time Capsule to 7.4.1 which is what I had before. Fortunately, I found the trick to downloading the older airport utility to find the older firmware. All the older versions disappeared from my computers.
    I still have the same problem. Wifi works fine. If a second device connects to the wifi, then it works fine, but the first no longer has a connection.
    And my Airport Extreme is not working at all. It cannot be seen by the computer. I tried resetting it. I'm going to connect it by ethernet and downgrade the firmware on it.
    I appreciate any help. This is so frustrating.

  • Time capsule not showing in airport utility? recently moved house and new internet set up!

    Hi
    I had a time capsule set up and working perfectly then we moved house, changed ISP and now time capsule light is flashing amber.  When I open the Airport Utility only the internet (i.e. a globe) shows, no time capsule.  My Macbook Pro has no ethernet port or I would have tried hardwiring!  I can enter the time machine but back up history is red.
    I read that latest OS may require a rename of the capsule if the original name was long (29 characters including spaces at present) but to change it the support says to access it via the airport utiltiy which I can't do!
    Help anyone?!
    Sam

    Simply factory reset the TC and start over.
    Any time you move the network configuration the TC will require a new configuration.
    The Factory Reset universal
    Unplug your TC/AE. Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
    Release reset.
    If it doesn’t flash rapidly you have released reset at some point and try again.
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
    No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

  • Internet light turns briefly yellow on Airport Utility

    My configuration - Draytek Vigor 120 connected to my ADSL line, connected to Airport Extreme 802.11n.
    On Airport Utility both lights - Internet and Airport Extreme green.
    The Internet light frequently turns yellow - for 10-30 seconds and than green again all the time. The Airport light stays all the time green.
    When yellow and shortly afterwards - no internet connection.
    Is the Draytek modem failing? Any other ideas?
    Thanks,
    Tonden

    Either the connection is being lost between your Internet connection and the Draytek Vigor 120......or......the connection is being lost between the Draytek Vigor 120 and the AirPort Extreme.
    One way that you can find out as a test.....if you can set up a PPPoE connection on your computer and then connect the computer directly to the Draytek Vigor 120 and let things run for a few days......the connection will either remain stable (so you know the Draytek Vigor 120 is working correctly).....or....the connection difficulties will continue (so you know that you likely have a defective Draytek Vigor modem).

  • Airport Express, Leopard and Internet Sharing

    I have my internet connection running directly to my iMac's ethernet connection and I use the Internet Sharing option to share my connection with computers. I had been using my Airport Express just to connect to my iMac for Airtunes. My Airport Express has stopped working and is not located unless I shut off Internet Sharing, but if I turn that off, it will not let me set the Airport Express to connect to an existing network - I guess because the network does not exist because I shut it off to configure the Airport Express. This is driving me crazy - any thoughts?

    Interestingly, it works again. To initially configure the Airport Express, I had to shut off internet sharing. I configured the Airport Express (I did a hard reset to clear everything out) using the Airport Utility and set it to join an existing network. Of course my network did not show up since I had shut internet sharing off, but I manually typed in the name and password that I had already set for the internet sharing. I also put in a name and password for the base station, but this isn't required.
    Then I hit update and right when it says that the configuration has been changed and it is waiting for the Airport Express to restart, I turned internet sharing back on. I waited and after flashing yellow for a while it connected. I unplugged it and plugged it back in to make sure it was fully configured and it works. I have found in the past the unplugging and plugging back in solves a lot of problems too.
    Now that it is all set up, I can see and reconfigure the Airport Express in the Airport Utility even when internet sharing is on.
    Hope this helps.

  • Time Capsules solid amber, can't connect or see with airport utility

    Yesterday, my internet (both wired and wireless on different computers) suddenly went down. My network could not be found. This happened 2-3 times with outages of about 5-10 minutes each. Later, it went down and hasn't come back up since. I have two TIme Capsules on the same network and both simultaneously went solid amber. Additionally, plugging my MBP into the primary time capsule via ethernet does not reveal the TC in airport utility. My internet is fine as I can connect to my modem via ethernet just fine. This is what I have tried...
    - deleting the system config folder
    - unplugging time capsules
    - restarting my computers (currently 6 macs on the network).
    Not sure if this matters, but my computer that is connected wired normally, was just updated to Snow Leopard. I haven't updated the others yet.
    Please help! I can't get my work done without this. Thanks

    Hello okiska. Welcome to the Apple Discussions!
    under system preferences is says "airport is connected to the network", and Airport utility says "your apple wireless device does not have a valid IP address".
    What these are telling you is that your MacBook Pro is connecting to the AirPort Extreme Base Station (AEBS), but the AEBS is not "communicating" with the modem.
    I suggest a complete power recycle of your network components to get things working again.
    Try the following, in order, checking for Internet access after each step, until resolved:
    1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
    2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
    3. Perform a complete power recycle of your network components as follows:
    Modem/Router Power Recycling - Quick
    o Power-off the modem, AEBS, & computer(s); Wait at least 5 minutes.
    o Power-on the modem; Wait at least 5 minutes.
    o Power-on the AEBSn; Wait at least 5 minutes.
    o Power-on the computer(s)
    If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
    Modem/Router Power ReCycling - Full
    o Power-off the modem, AEBS, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
    o Power-on the modem; Wait at least 15 minutes.
    o Power-on the AEBS; Wait at least 5 minutes.
    o Power-on the computer(s)
    4. Contact your ISP to have them perform a "modem reset."

  • Trying to set up airport extreme. Blinking amber light but airport utility says no configured base stations have been found. Have unplugged base and reset.

    I have tried to set up airport extreme base stations but keep getting blinking amber lights. Have unplugged and reset. No base station prompt noted in the airport utility window. Internet connetion noted (Green light under globe icon)

    Are you using 6.0 here?
    What kind of AEXT are you using?

  • I have accidentally "disconnected" from the Internet in Airport Utility. How do I reverse what I have done?

    I have accidentally "disconnected" from the Internet in Airport Utility. How do I reverse what I have done? I clicked on the globe and clicked where it said "connected" and now it says "disconnected" HELP!

    markwmsn, In the Airport Utility on my iPad I clicked on the globe at the top of the screen and over to the side there was the word "Connected". I clicked on it and it changed to read "Disconnected". At that point I started having Internet connection problems. All of the extremes (2) and expresses (6) I have spread throughout my home at first were green, but then began to either turn yellow, like the globe had, or disappear from the screen. Even though the globe remained yellow I went through the house and reset all the other devices. I was sure the problems were caused by my clicking on the word " Connected" and changing it to " Disconnected". I clicked on "Disconnected", but nothing happened. I called and wrote my ISP to ask them to reset the server serving my home. I got a call few hours later telling me that there had been an outage in my area, so I began thinking that perhaps there had been a coincidental occurrence of me clicking "Connected" and there being a service outage in my area. Needless to say I've decided to never click that word again for fear of the problem really being my actions.
    If you can shed light on any of this, I'd be grateful.
    Jay

  • Airport Utility on iphone ipad ios8 often shows internet disconnected while macbook connects just fine

    Hi, I need help with this problem that just arose after updating my devices (iphone 5 and ipad air) to ios8.
    Every now and then the internet disconnects, and in Airport Utility the Internet is shown disconnected (orange bar), while it is perfectly fine both on the motorola modem and AirPort TC.
    My MacBoook and Android devices can connect smoothly to the internet and the only devices affected by this problem are my iPhone and iPad. All the iOS and firmware are most recent ones.
    Thanks in advance,
    Steven Antonius

    Ok, thanks for clarifying that for me. Currently, I am unaware of any issues with OS X 10.8.x and the earlier 802.11b/g AirPorts or with them conflicting with earlier OS X Macs.
    If you temporarily power-off the iMac can the MacBook connect now? If so, try setting the Radio Mode on the Express to: "802.11g only." By default, it is set at: "802.11b/g compatible." Verify that the MacBook can still connect. Once verified, power-down the MacBook. Now power-up the iMac. Verify that it can connect. Leave it powered on. Finally power-up the MacBook. Can it connect now?

  • IPad2 internet connection "disconnected" shown in AirPort Utility with Time capsue

    Hi, our internet connection through our Time Capsule is working well with MacBook Air and Macmini but not iPad2.
    In the AirPort Utility app of iPad2 there is a green spot at the picture of Time Capsule but there is a orange spot at the picture of the globe.  While in MacBook it is green both the globe and Time Capsule.
    In AirPort Utility app of iPad2 after tapping at the globe the internet connetion show "Disconnected"
    We are under proxy internet connection.
    Wireless internet connection of this iPad2 was OK with other networks.
    Please suggest some solutions.
    Thanks

    Welcome to the discussions, MindSprout!
    I'm following your post with interest because I have an HP 6210 as well with a 1TB Time Capsule. No issues at all since it was installed over a year ago. I'm not using Snow Leopard (yet), so can't offer any comments as to whether that might be one of the possible issues here, but that was my first thought.
    If I get SL installed this weekend, I will post back with results.
    The other thought that comes to mind is that there may be a problem with the printing instructions passing through the USB port on your TC. I can't answer why a hard drive functions perfectly, though.

  • Airport utility cannot find Extreme nor Express, but internet is working?

    I have an airport extreme base station and and airport express (as a wireless extender and media speakers)
    When my iMac wakes up from sleep, airport utility cannot find any devices.
    - internet works as usual
    - airplay doesn't work (via my ipod or my iphone)
    - apple TV 2 can't find the itunes library.
    - in system preferences -> network - my network seems to be all ok and when I turn off airport and on again, both devices suddenly appear in the airport utility. But when the iMac goes to sleep, same problem happens.
    - I have made ensured that my network is the preferred network but still the problem persists.
    as the internet is working, there doesn't appear to be a problem. However, when airplay and apple TV are not working properly, this is a problem!
    Grateful for any help. Thanks.

    My Airport utility cannot find my base station either, and I can't print. But I can access the Internet!
    The base station just "vanished" one day after working perfectly for about two months. I first discovered this when I was unable to print - I began troubleshooting by entering the utility, only to discover the base station was not listed.
    I finally deleted my networking settings in Vista, and then did a factory reset on the Aiport Extreme. I then set everything up from scratch again to successful resolution.
    Then again one day a short time after that, it vanished again! In frustration, I disconnected Airport and put it away. I tried setting up a new Dlink I purchased to replace the Airport, but the Dlink didn't work either!!! Dlink tech support couldn't fix the problem and suggested I get my money back. I then, as a last ditch attempt, reconnected the Airport. It automatically found the base station without me doing anything besides just hooking it back up!
    It worked for about two weeks and now it vanished again! The utility upgrade released the other day has not fixed this problem. I guess I'll delete networking connections again in Vista, and do a factory reset to Airport again.
    I guess Airport and Vista just don't play well together.

Maybe you are looking for