Airport Utility can not see my 2 airport express.

It does see my airport extreme but it has stopped seeing the 2 express stations. I have had this set up for years and play iTunes to stereo systems in 2 different rooms in the house. But it just crashed and lost the connections to all three base stations. I have been able to reset the Airport Extreme but Airport utility now will not find the 2 Airport Express units that I have. These units are 802.11g capatible.

I have been able to reset the Airport Extreme but Airport utility now will not find the 2 Airport Express units that I have.
Suggest that you perform a Factory Default Reset on each AirPort Express (AX) and then reconfigure them to "join" the wireless network that is being provided by the AirPort Extreme.
Power down the AX for a moment
Hold in the reset button and keep holding the reset button in while you plug the AX back in to power
Release the reset button 8-10 seconds after you plug the AX in to power
Allow 40-45 seconds for the AX to restart back to a slow, blinking amber light
At this point, the AX is providing a wireless signal with a name like Apple Network xxxxxx. You must log on and connect to this network (no password is required) first, then open AirPort Utility, select the AX and click Continue to follow the guided setup.
You also have the option of configuring using Ethernet by temporarily connecting an Ethernet cable from your PC to the AirPort Express if you do not want to configure it using wireless.

Similar Messages

Mountain Lion airport utility can't see my old airport extremes

Hi - grateful for any help - I have two old style airport express that have been working fine. I've now set up a new network with a new router and want to add them to this network. However the airport utility in Mountain Lion can't see either extreme. I've reset one extreme to see if that works but still nothing. The other extreme still shows as a network option through wifi so it is transmitting but nothing through the utility?

I had the same problem, the referenced macworld article worked great. Downloaded the free unpkg app so I could install utility 5.6.
HERE'S my soapbox...I call apple with the problem and they ask if I have an older computer running the old airport utility software. No, that's why I purchases a new apple computer, because my old one finally quit after 7 years. Then basically I'm out of luck and there's nothing they can do for me.
BUT if my airport express is working great, why won't you support a utility program to allow me to configure it? If I can download and install 5.6 with a quick hack-around, and it runs in mountain lion, why didn't you allow me to do that apple?
Unfortunately the only answer I can come to is that apple is trying to get me to upgrade my airport express, despite the fact I have two airport express' which already work fine and just needing a config tweak. And that grates my skin. I pay a premium for apple because it works, because their products typically live longer physically...but to have them try to force me to upgrade my wireless equipment when I just upgraded my computer. This leaves a bad taste in my mouth!

HT1998 My iPAD can use the internet through my airport extreme, but the airport utility does not see it so I can't create a guest password. What am I doing wrong?

My iPAD can use the internet through my Airport Extreme, but the Airport Utility does not see the device so I can't set a guest password.

If your Mac is using the Lion operating system with recent updates, it will be necessary to download and install AirPort Utility 5.6 for Mac OS X Lion
Open Macintosh HD > Applications > Utilities > AirPort Utility 5.6
Select the AirPort Extreme and click Manual Setup
Click the Wireless tab just below the row of icons
Click the Wireless Network Options button
Remove the check mark next to Create a closed network
Click Done, then click Update to save the new settings and allow 25-30 seconds for the AirPort Extreme to restart

Airport Utility can't see Airport Express Device

I tried to print some documents and I received a message telling me the printer is not ready or may not exists, so I launch the Airport Utility to see what is going on and there is no Airport Express just my Time Capsule.
I already reset the airport express to factory settings and everything goes ok until the green light shows but the airport utility can't see it.
Any help will be appreciate
thanks
Dan
I already tried connecting the Airport Express to my computer with an ethernet cable

Connect an Ethernet cable between the wall jack and the WAN (circle of dots) port on the AirPort Express. Connect a second cable between the LAN (opposing arrows) port on the Express to your computer.
You should now be able to access the Express using the AirPort Utility to configure the Express as a WAP.

AirPort Utility can't see Extreme

Airport Utility can't see Extreme
I have reset the extreme, reboot the iMac, and while I have an internet connection, the AirPort Utility can the the extreme.
Light is flashing Amber.
AirPort Utility is 5.3.2

SoCal Web Developer wrote:
click on the AirPort icon (of your Mac) on the upper menu. See if the Extreme >> network shows up there. If so, log into that network...
SoCal Web Developer wrote:
So following your instructions I, disconnected everything, powered it up, and from the Airport icon I could see other wireless networks and join them.
Next I created a new network with the Extreme, and join that one.
I see nothing in his instructions about 'creating a new network'. Instead, I see the words: See if the *Extreme network* shows up there. If so, log into *that network*...
SoCal Web Developer wrote:
If that does not work, get an ethernet cable and connect the
Extreme to your computer.
SoCal Web Developer wrote:
I originally had it hard wired to the iMac and could not see it with AU.
Connect Mac to Ethernet LAN port on the AEBS. Make sure your Mac has IPv6 turned on (under System Preferences|Network|Advanced|TCPIP|Configure IPv6=Automatically). Open the Airport Utility.
If you still don't see the Airport, open a terminal windows and type:
mdns -B airport.tcp
If you get a response, look for something under the "instance name" column. Take that name and type (replacing the name you got above with 'thatname' below):
mdns -L thatname airport.tcp local.
and copy the result and post it here.
If you don't get a response from the first command, enter:
ifconfig
and copy the result and post it here.

Airport Utility does not see Airport Extreme Base Station

Purchased Airport Extreme yesterday at Apple Store to replace old Netgear Router. Wanted wireless network to work with 2 identical HP Laptops running XP with SP3 and 2 iPod touches, and possible future purchases of iPad 2 and Apple TV. Installed Airport Utility software from CD on Dell Studio running Windows 7. Connected Airport Extreme to cable modem and Dell Studio. Ran Airport Utility software to configure Base Station but it did not recognize the Base Station. Base Station had blinking amber light. Did have internet connectivity on Dell Studio, and wireless internet connectivity on 2 iPod touches, and on one HP Laptop. No wireless internet on other HP Laptop. But wireless internet connection was unsecured and Airport Utility did not see Airport Extreme so could not configure it to make it secure. Contacted Apple Customer support. After 30-40 minutes of attempting several different possible fixes only able to use Airport Utility to configure Airport Extreme remotely, wirelessly, from one HP Laptop, not the Dell Studio that is directly connected to the base station. Now that the base station is configured the network is secure. However, second HP Laptop cannot connect to primary wireless network. I created password protected "Guest" network using Airport Utility, and laptop is able to connect to this Guest network. From reviewing forums am now able to configure Airport Extreme with Airport Utility by using "Configure other" on Dell computer. But utility cannot find device by scanning. Would like to find way to (1) have Airport Utility on Windows 7 Dell see Airport Extreme by scanning and not using "configure other," and (2) have 2nd HP Laptop connect to primary network and not "guest' network. Any assistance would be greatly appreciated. Thanks.

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

Airport utility can not find my airport express...

Airport utility can not find my airport express...
I was trying to connect a PC (Windows XP) laptop to my wireless network via the airport express.
I have a Mac with an airport that I use to get internet in my other room. I am trying to get internet on the laptop too.
I somehow manage to erase my network & now my airport utilities won't even scan/recognize my airport??
ANY help would be appreciated, mac helpline wanted $59 to help & I live in a small northern community where they do not have anyone that will address a Mac issue!!
Thanks for your time.

Thank you SO MUCH Tesserax for taking the time to help!
I powered everything down, slowly powered everything else up from the modem to the airport then the computer. I then reset the airport & rescaned it through utilities. I set up a new network & voila! wireless up & running again.
I am going to try to connect the laptop to the network now.....well, mabey tomorrow night, I've had enough for 1 evening!
I will update....or possibly be begging for more help...we'll see!
Thanks again for your time!

Airport Utility can't "see" base stations after Leopard 10.5.4

After upgrading to Leopard 10.5.4, Airport Utility can't "see" Airport Extreme UFO version and Airport Expresses. But the Expresses are glowing green, so I assume they're working. But if they can't be "seen" when scanned by Airport Utility, they can't be added as speaker options to iTunes.
Have unplugged and re-plugged in power to Airport Extreme and Expresses.
Oddly enough, at one point the sound through my eXpresses would kick in for five seconds and then disconnect for a minute, then play for five, then disconnect for a minute.
This same thing happened when I switched to Leopard.
Any solutions?

Well what do you know...after a week, it just magically decides to work, without even using Airport Utility.
Boy are these Airports touchy....and unreliable.
I still want to know: What makes these things drop in and out???

Airport Utility did not see the base station.

When I bought Airport Extreme I didn't succeed installing it. Airport Utility DID NOT see the base station.
With Apple assistance I first 'FOUND' the base connecting it to my Intel iMac through ethernet. Later I was able to finish the setup wireless through Airport utility. It works fine and I saved the configuration.
Now I wish to reinstall Leopard initializing the computer in order to make some major cleanup.
Shall I be able to reinstall Airport opening the saved configuration or might I found some of previous problems (base not found) again?
I would appreciate any meaning of yours.

I solved this with help from Apple Assistance

Network works fine but Airport Utility can't see the Airport

If someone knows of an earlier discussion on this I'd be grateful for a pointer. My Airport Extreme network has been working fine, syncing with Apple TV, accessing the Internet, etc, but The AirPort Utility can't find it! I discovered this when I had trouble printing and started up the Utility to see if there was something I could do to fix it. The utility can't find it but the network is working fine. However I do need to connect a printer to it.
Any advise on what I can do?

iFelix wrote:
I know this may sound obvious and silly, but are you actually connected to your Airport wireless network and not a neighbouring network?
I thought of that myself and there are at least four networks around my house (three unprotected!) but no, I am connected to the AirPort network!
I'll try one other thing before I do a hard reset though. A week or two back I'd tried to connect an Airport Express manually by creating a WDS. Never got that to work and that may be a problem. I notice that if I do a soft reset the AirPort Extreme become visible in the Utility for a few minutes. I'll go th manual setup and see if I can't delete that WDS...

Airport Utility can't see the airport, nor are shares visible (Why is there no very extensive 'cookbook' on troubleshooting Airport Extremes?)

For quite a while my MBP (10.5.8) cannot see the Airport Extreme 802.11n (AE) (2nd ed) anymore when I start Airport Utility (AU) (v5.5.3). My solution was to lower security settings of the MBP to 'accept all incoming connections', knowing that this was not a nice solution. Normally I had selected 'acces for specific services and programs' (the lowest option - my AE differs in language). In the past I denied access for requests that regularly came from mDNSresponder (etc), as I could not easily find out how necessary they were. I am not sure whether Bonjour is running; I try to stick to TCP/IP (without Netbios); the same might be the case with other obscure network services...
Then I added another network drive (WD Mybooklive) that works based on shares. The installation program worked fine, I was able to set up the drive for Timemachine backups and -in the proces of upgrading to Snow leopard (I always stay one OS version behind)- my MP3 collection could be read from another drive that was connected to the AE.
I am not sure what exactly lead to the loss, but now I can not see the shares anymore in the finder. Unless I select 'connect to server' (Cmd-K) and fill in afp://ip-adres. I had some trouble with the MBP-drive and Disk Utily could not fix it in multi-user mode. Applejack-auto in single user mode finished after some repairs (catalog file and catalog hierarchy errors), but I doubt that causes the trouble.
In all cases, internetting and accessing the connected drive was no problem.
The funny thing is, my Mac Mini (10.5.8) however can see the AE with Airport Utility (different version) fine. Somehow I get the idea that the networkstack of my MBP has been messed up, but I don't know what it should be, nor how I could check it, or how to repair the stack. But maybe it is not the stack at all.
Right now, I've just reset the AE by holding the reset button for about 10 s. The name has returned to 'Base Station xx', which is visible in AU, but when I click on another button ('manual configuration' or 'continue'), first the message "Are you sure you want to connect to another wireless network?". Finally no connection appears and the error 'AU cannot find your Airport' shows up (while the Base Station is visible in the left column) - or does not show up when I refuse to switch to another network.
So, who can help me to reconnect to the Airport Extreme and/or repair the network stack?

WDS is a difficult setup for many users because it is so easy to make a mistake (while swearing that you are not).
Apple's instructions for WDS are here:
http://support.apple.com/kb/HT4262
I still think the instructions provided by Tesserax are the best available:
http://discussions.apple.com/thread.jspa?threadID=2422028&tstart=0
I can't add any more to this other than to say that long ago when I used WDS, I would swear that I had all the MAC addresses entered correctly, etc and would still have problems. So, I ask my wife to watch me and she immediately catches something like I entered a "l" (letter L) instead of a number "1", or a "O" (letter O) instead of a "0" (number zero).
Finally, there's always the possibility of device that is not holding settings...a defective device.
Hopefully, Tesserax will have some additional thoughts.

Airport utility can not find extreme station after upgrade to 7.5.2

i been using extreme for about 3 years and it was fine until yesterday i upgrade to 7.5.2, it result i lost the internet. opened airport utility from my macbook, said" it can not find any wireless device" but on the top right of mac windows, the signal sign is still there,
i suspect it is something wrong with the IP setting, but i has't changed any thing myself, maybe the new updates change it?

kfc360 wrote:
"it can not find any wireless device"
Welcome to Apple's discussion groups.
Your system details don't mention what type of Mac you have, but if you can move it near to the AirPort Extreme and connect an Ethernet cable to a LAN port on the Extreme, then AirPort Utility should be able to see it. Once AirPort Utility can see it you can begin to investigate the problem in more detail.

Airport Utility does not see devices

Ok... this started because i noticed that iTunes was not seeing my remote speakers connected to the airport express... so i start looking into it. Mind you, the whole time i am connected to my wireless network. I have an airport extreme that is connected to the cable modem and an airport express on the other side of the apartment that has the speakers connected to it. My wife's laptop sees both devices, as does the iMac... when i run airport utility on both, no problems. However, when i run it on my MacBook Pro... nothing, i rescan and rescan.... and nothing.
Any ideas on what i should be looking at?

Me too- but I have a Leopard G5 tower that can still see the Airport Express (g) and I have a Tiger MacBook that can also see it. Both can see it via the utility and via iTunes. But my Leopard MacBook Pro cannot see it for either service, though my connection still works. When I restart the Airport, I can briefly see it in the Utility, but it never reads the config and just spins forever. I've reinstalled the utility, but no dice.

Airport Utility can not find air port extreme base station

I am running XP home on my computer and have an air port extreme base station connected to it wired. I have no problem connecting to the internet yet more times then not the air port utility can not find the base station. On occasion it will find it but most of the time it can not. Rebooting does not help.

I recently purchased one of the new Airport Extreme base stations and after carefully reading the instructions; I first installed the Airport Utility 5.5 that came on the CD onto my MacbookPro. I then connected the new base station to my macbookpro via Ethernet and power it up. I copied a previously saved configuration onto it. All my printers, IMAC and macbookpro were able to connect.
I then used my older base station and my airport express to extend the N and G networks through the house. My problem was (1) the new Airport utility would consistently lose the older extreme base station and the airport express, (2) An my HP printers keep losing the wireless connection to the new airport extreme base station. The only resolve was to consistently restart the new base station, after which (1) the new airport utility would see the older base station and express again and (2) the wireless connection to the printers would be restored.
After about a week of this, I removed the new Airport Extreme and replaced it with the older extreme (802.11N DRAFT) and de-installed the Airport Utility 5.5 and re-installed Airport Utility 5.4.2 and everything works fine.
Has anyone else experienced any problems with the newly released Airport Extreme (fully 802.11N) base stations and Airport Utility 5.5?

HT3728 airport utility does not see my time capsule

I got a Time Capsule for Christmas, have hooked it up, turned it on, then the Airport Utility. The airport utility has not found it - I have reset it using the button on the back several times and still nothing. I have also restarted my computer, which is a new macbook pro, but nothing.
Advice please! I am new to Mac and am quite frustrated, considering returning the Time Capsule, if I can ...

That was not helpful of Apple at all, as this is a much trickier setup..
I have just posted details in another thread. Longish post I am not sure how to reference a particular post.
https://discussions.apple.com/thread/3528704?tstart=0
Please follow those instructions to load 5.6 airport utility.. as you will find it much better.
In your case you will need to do the same thing but on the airport setup.. which is another layer in to ethernet.
But the idea is the same.. do not use automatic setup of the wireless IP settings.. you need to do it manually but it is relatively easy. Again you need to make sure your ISP is not using a 10.x.x.x address as many do.. the cheap skates are saving IP addresses. If they do that you will need to use manual setup of the TC as well.
You will still want to do the setup of the TC by ethernet.. but can use wireless once it is done.
Exactly as in the other thread, go to airport in network preference and go to the airport setup, then fix the IP address as I have shown.
If you need more info try to ask specific questions .. screenshots also help.

Airport Utility can not see my 2 airport express.

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