Airport Utility cannot find my Extreme base station but everything works!

I must be going crazty, but I can't figure this one out. I've had my Extreme and Express configured since November of 2007. Airport Utility would always find them and let me look at the configuration. I don't believe that anything major has changed on my laptop. Today I went to run Airport Utility and it cannot find my 2 stations. Again, everything is working, I can surf the net, from various laptops throughout my house.
I had to do a factory reset to the extreme, and thankfully I remembered the 10.0.1.1/public and was able to reload a baseconfig I had. After this I still couldn't find the extreme nor the express with Airport Utility.
Does anyone have any suggestions? Why would Airport Utility stop finding my stations?
Any help would be amazing.
Thanks,
Frank

My Airport utility cannot find my base station either, and I can't print. But I can access the Internet!
The base station just "vanished" one day after working perfectly for about two months. I first discovered this when I was unable to print - I began troubleshooting by entering the utility, only to discover the base station was not listed.
I finally deleted my networking settings in Vista, and then did a factory reset on the Aiport Extreme. I then set everything up from scratch again to successful resolution.
Then again one day a short time after that, it vanished again! In frustration, I disconnected Airport and put it away. I tried setting up a new Dlink I purchased to replace the Airport, but the Dlink didn't work either!!! Dlink tech support couldn't fix the problem and suggested I get my money back. I then, as a last ditch attempt, reconnected the Airport. It automatically found the base station without me doing anything besides just hooking it back up!
It worked for about two weeks and now it vanished again! The utility upgrade released the other day has not fixed this problem. I guess I'll delete networking connections again in Vista, and do a factory reset to Airport again.
I guess Airport and Vista just don't play well together.

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The airport utility cannot find a configured base station. How do I connect?

I just bought a Airport Time Capsule and want to configure it. I plugged-in my broadband modem into the WAN port, but when I started-up the Airport Utility, it states the message ' No configured Airport base stations have been found'. How do I configure my Time Capsule?

It should show as new device in the airport utility..
If not, factory reset it and it will show up..
You do need a Mac with at least Lion and latest airport utility.. with wireless turned on.
Or you can download the airport utility for iOS and run it on your phone or ipad.

HT1349 Airport Utility cannot find my Extreme or Express?

Airport Utility cannot find my Extreme or Express?

Hi, found an answer to this on web
1) Ensure that AE is sending a signal out (ca. 45s after at reset)
2) To see this signal first go to the wifi and connect to the net that AE send out - name: "Apple xxxxx.."
3) Start up Airport Utility and AU will now see your AE
Finish and configure

Airport utility cannot find base station

Hello. I upgraded to Leopard. I have normal internet access from airport extreme but airport utility cannot find my base station. How can I re-establish contact? Thanks

Which base station do you have?
The "AirPort Utility" is only compatible with the round 802.11b/gAirPort Extreme base station (AEBS), square 802.11b/g/n AEBS, and AirPort Express (AX).
It is not compatible with the older graphite 802.11b AirPort base station (ABS) nor the dual-Ethernet (aka "snow") ABS.
If you have a compatible base station, have you tried doing a reset on the base station and perhaps temporarily connect your computer via Ethernet to the base station?

Airport Utility cannot find AX base station

I can see that this is unfortunately a widespread problem, but I wonder if anyone has found a solution. I am running a wireless network with Airport Extreme and iMac (and several Windows laptops). Most of the time it's fine, but twice have I encountered that after shutting off modem and AX that the airport utility cannot find base station even though it is sitting right next to iMac. Also, all lights are solid green, both on modem and AX. I can find loads of other wireless networks, just not my own. No combination of resetting, restarting or reconnecting seems to do the trick and it get's very frustrating! If anyone has a solution, let me know.
Thanks!

Have youi tried maybe running an Ethernet cable from the AX to the Base Station to establish the connection and then removing it (or reconfiguring the wireless network) ?
DaleB

I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

When you can, take a look at the old AirPort Express and locate the model number in the faint print on the side of the device.
If you see A1084 or A1088, this is an older Express version that is no longer supported by the current version of AirPort Utility that you are using with the new AirPort Extreme.
If that is the case, your Express is at least 6 years old...probably older...so it is about time to treat yourself to a new version with much faster speeds and more features.

Airport utility cannot find Extreme nor Express, but internet is working?

I have an airport extreme base station and and airport express (as a wireless extender and media speakers)
When my iMac wakes up from sleep, airport utility cannot find any devices.
- internet works as usual
- airplay doesn't work (via my ipod or my iphone)
- apple TV 2 can't find the itunes library.
- in system preferences -> network - my network seems to be all ok and when I turn off airport and on again, both devices suddenly appear in the airport utility. But when the iMac goes to sleep, same problem happens.
- I have made ensured that my network is the preferred network but still the problem persists.
as the internet is working, there doesn't appear to be a problem. However, when airplay and apple TV are not working properly, this is a problem!
Grateful for any help. Thanks.

My Airport utility cannot find my base station either, and I can't print. But I can access the Internet!
The base station just "vanished" one day after working perfectly for about two months. I first discovered this when I was unable to print - I began troubleshooting by entering the utility, only to discover the base station was not listed.
I finally deleted my networking settings in Vista, and then did a factory reset on the Aiport Extreme. I then set everything up from scratch again to successful resolution.
Then again one day a short time after that, it vanished again! In frustration, I disconnected Airport and put it away. I tried setting up a new Dlink I purchased to replace the Airport, but the Dlink didn't work either!!! Dlink tech support couldn't fix the problem and suggested I get my money back. I then, as a last ditch attempt, reconnected the Airport. It automatically found the base station without me doing anything besides just hooking it back up!
It worked for about two weeks and now it vanished again! The utility upgrade released the other day has not fixed this problem. I guess I'll delete networking connections again in Vista, and do a factory reset to Airport again.
I guess Airport and Vista just don't play well together.

HT4145 Does this article apply to OS X Lion and Airport Utility 6.0? Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.

Does this article apply to OS X Lion and Airport Utility 6.0?
Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.

I thought you were trying to Extend the network with an Express as the article mentions you pointed to...
You can't find the Airport Extreme then...
I woudl suggest doing a Factory reset....
http://support.apple.com/kb/HT3728
Then you should be able to set it up just as you did when it was new....
Factory default reset (using reset button)
If the AirPort Base Station or Time Capsule isn't accessible from AirPort Utility, the Factory Default reset can be accomplished by using the reset button.
Unplug the AirPort Base Station or Time Capsule from power.
Press and hold the reset button with a pen or pencil, then plug the AirPort Base Station or Time Capsule back in while continuing to hold the button until you see the light (LED) flash rapidly. This should happen after a few seconds.
Release the button. This will factory default reset the AirPort Base Station or Time Capsule.

I have an Airport Extreme as my wifi hub and an Airport Express to beam music. All of a sudden the Express stopped working and I get the error message "this version of Airport Utility does not support this base station". All my software is up to date and

I have a WiFi system in the house that uses the Airport Extreme for a hub and an older Express for sending music from my Mac to my sound system. Everything worked great till yesterday. When I go to Networks I see the Extreme and I see the Express but the Express is no longer connected and I get an error message "this version of AirPort Utility doesn't support this base station". Any ideas?

This sounds as if you have an older AirPort Express that is no longer supported by the newer Mavericks operating system.
To check and see if that might be the case, locate the model number on the side of the AirPort Express. It will start with an "A" followed by four numbers. Hard to see in the faint print.....so you may need reading glasses or a magnifying class to see the model number clearly.
Model numbers A1084 and A1088 of the AirPort Express are no longer supported by AirPort Utility in Mavericks.
You will need to use a Mac running Leopard, Snow Leopard, or a PC to be able to administer the older AirPort Express.

I am trying to hook up my Airport Express to my current network and AirPort Extreme but keep getting the same error message: "This version of AirPort Utility doesn't support this base station. Go to AirPort Service and Support for more information."

I am trying to hook up my Airport Express to my current network and AirPort Extreme but keep getting the same error message: "This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Any thoughts?

This sounds as if you have an older AirPort Express that is no longer supported by the newer Mavericks operating system.
To check and see if that might be the case, locate the model number on the side of the AirPort Express. It will start with an "A" followed by four numbers. Hard to see in the faint print.....so you may need reading glasses or a magnifying class to see the model number clearly.
Model numbers A1084 and A1088 of the AirPort Express are no longer supported by AirPort Utility in Mavericks.
You will need to use a Mac running Leopard, Snow Leopard, or a PC to be able to administer the older AirPort Express.

Airport utility cannot find my Airport Express, repeated rescans, nothing, even with direct connect via Ethernet. Help!

I use Airport Express to stream iTunes to my home stereo. This is the ONLY thing I use it for. It quit working and now Airport Utility cannot find the Airport Express unit, even after repeated re-boots of all components, resetting the Airport Express, even when connected directly to my router via Ethernet. I use a D-Link wirless router.
I downloaded the latest Airport Utility, but it will NOT work with XP (from the Apple website, not my words).
The Airport Express will achieve a solid green indicator after reset, but Airport Utility cannot find it. Until Utility can find and recognize the Airport Express hardware, I cannot adjust or reset any settings, etc.
Help!

I downloaded the latest Airport Utility, but it will NOT work with XP (from the Apple website, not my words).
The latest version of AirPort Utility.....5.6.1.....will only run on a Windows 7 machine.
Try AirPort Utility 5.5.3 for Windows (make sure that you have Service Pack 3 installed on your PC, otherwise the application will not run on an XP machine).
The Airport Express will achieve a solid green indicator after reset, but Airport Utility cannot find it.
After a "hard reset" or "factory default reset", the light will not be green.....it will be slowly flashing amber after it restarts. See this Apple support document for more information on various resets:
Resetting an AirPort Base Station or Time Capsule FAQ

My airport express works on my MBPro 17 w/ 10.5.8 but not my MBAir11". The MBAir says that this version of Airport utility doesn't support this base station. Is ther any chance I can use this with my MBAir?

My airport express works on my MBPro 17 w/ 10.5.8 but not my MBAir11". The MBAir says that this version of Airport utility doesn't support this base station. Is ther any chance I can use this with my MBAir?

Is this an older "round" version of the AirPort Extreme? If yes, it is true that AirPort Utility 6.x no longer supports the older AirPort Extreme and AirPort Express models.
A model number......located on the bottom of the Extreme or on the side of the Express would be helpful to confirm what you have.
Apple probably does want you to buy a new AirPort Extreme.
The workaround might be to use a Mac or PC running a 5.x version of AirPort Utility.
A more complicated workaround would be to install AirPort Utility 5.6 on Mountain Lion. This is not supported by Apple......it does work for me.....but may not work for you. See this article for more details:
http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html

HT1998 How can I administer a Gen 1 Airport Express from Airport Utility 6.3.2 (OS 10.9). I can see the base station but get the message: "This version of AirPort Utility doesn't support this base station. Go to AirPort Service and Support for more inform

How can I administer a Gen1 Airport Express from, my MacPro (OS 10.9, Airport Utility 6.3.2). I can see the Express in the WiFi window but from the Airport Utility I get the following message: " This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Of course there's nothing of value on the support page. Any clues anyone?

Apple has dropped support in Mavericks (10.9) of the AirPort Express and AirPort Extreme models that were discontinued more than six years ago.
You can still administer the older AirPort models if you have a Mac running Leopard, Snow Leopard, or a PC.

After updating my Time Capsule, I received this message on my Airport Express: This version of AirPort Utility doesn't support this base station." How can I fix this?

After updating my Time Capsule, I received this message on my Airport Express: This version of AirPort Utility doesn’t support this base station." How can I fix this?

Per chance is your AirPort Express an 802.11g model? If so, you will need to use AirPort Utility v5.6 to administer it. However, this version will not install under OS X Mountain Lion without a workaround.
The following is one of those workarounds:
Here are the basic steps to install version 5.6 under Mountain Lion using CharlesSoft's Pacifist:
If you haven't already download the AirPort Utility disk image file directly from Apple Support Download
Place the resultant AirPortUtility56.dmg file onto your Mac's Desktop.
Run Pacifist.
Click on the Open Package option. Find the disk image file that you just placed on your desktop, and then, click on Open.
The utility is located as follows: Contents of AirPortUtility56.dmg > Contents of AirPortUtility56.pkg > Contents of AirPortUtility56Lion.pkg > Applications > Utilities > AirPort Utility 5.6.app
Drag AirPort Utility 5.6.app to your Mac's /Applications/Utilities folder.
You can now run the AirPort Utility from the Utilities folder.

Airport Utility did not see the base station.

When I bought Airport Extreme I didn't succeed installing it. Airport Utility DID NOT see the base station.
With Apple assistance I first 'FOUND' the base connecting it to my Intel iMac through ethernet. Later I was able to finish the setup wireless through Airport utility. It works fine and I saved the configuration.
Now I wish to reinstall Leopard initializing the computer in order to make some major cleanup.
Shall I be able to reinstall Airport opening the saved configuration or might I found some of previous problems (base not found) again?
I would appreciate any meaning of yours.

I solved this with help from Apple Assistance

Airport Utility cannot find my Extreme base station but everything works!

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