AirPort Utility doesn't find my AirPort Express but wireless still works

I'm having problems configuring my AirPort Express. My main computer is a desktop running Windows XP and is connected to the internet via a Netgear router. I have the AirPort wired to the same router. I used the AirPort Utility to set up the AirPort originally but now the utility program can't find the AirPort. The wireless is still working as my macbook can still connect to the internet and the green light on the AirPort remains on. The macbook can also use the AirTunes function of iTunes while the desktop cannot. I've updated AirPort Utility to the most recent version without any luck. I assume its more to do with the router but I'm far from a network expert. Any ideas? Thanks.

I'm having this exact same problem. I am using an HP notebook computer running Windows XP. My computer can connect just fine via wireless to the Airport Express. However, the Airport Utility cannot see the Airport Express no matter what I try. I have downloaded all the latest versions of software. I have tried doing a soft reset of the Airport Express. I have tried doing a hard reset of the Airport Express. I have tried resetting Airport Express defaults back to factory settings. I have tried connecting to Airport Express via Ethernet cable attached to my router. I have tried configuring a fixed IP address in the same range as the default IP address settings for the Airport Express. None of this gives me the ability for the Airport Utility to see the Airport Express. Any help please.

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Airport utility can not find my airport express...

Airport utility can not find my airport express...
I was trying to connect a PC (Windows XP) laptop to my wireless network via the airport express.
I have a Mac with an airport that I use to get internet in my other room. I am trying to get internet on the laptop too.
I somehow manage to erase my network & now my airport utilities won't even scan/recognize my airport??
ANY help would be appreciated, mac helpline wanted $59 to help & I live in a small northern community where they do not have anyone that will address a Mac issue!!
Thanks for your time.

Thank you SO MUCH Tesserax for taking the time to help!
I powered everything down, slowly powered everything else up from the modem to the airport then the computer. I then reset the airport & rescaned it through utilities. I set up a new network & voila! wireless up & running again.
I am going to try to connect the laptop to the network now.....well, mabey tomorrow night, I've had enough for 1 evening!
I will update....or possibly be begging for more help...we'll see!
Thanks again for your time!

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My Airport Utility doesn't see my Airport Express. . .so I cannot run iTunes. . it used to work fine. .

Version of utility, and express? Makes a huge difference.

The airport utility does not find my Airport Extreme. I tried to reset the base, but I can`t make it. What can i do?

The airport utility does not find my Airport Extreme. I tried to reset the base, but I can`t make it. What can i do?

Please perform a Factory Default Reset exactly as follows:
Pull the power plug from the back of the AirPort Extreme (AEBS)
Wait a minute
Hold in the reset button first and continue to hold it in for at least 7-8 more seconds while you simultaneously plug the power back in to the AEBS
Release the reset button after the 7-8 second hold period
Allow 30-45 seconds for the AEBS to restart
Temporarily, connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the AEBS
Open AirPort Utility to see if can now see the AEBS

The AirPort utility doesn't support my AirPort Express, now what?

The Airport untility set up my new AirPort Express just fine, however, when I try locate my older AirPort Express to extend my network, it says the AirPort Utility doesn't support the older AirPort Express. It's there in the WiFi drop down menu and, trying to confgure it from the existing utility menu bar is fruitless. What now?

Is this another example of Apple's policy of planned obsolesce?

Airport utility doesn't support my airport express

I just noticed my Airport Express isn't showing up in the Airport Utility, i mean, it shows up but there's no light on, not green or orange, just no light at all. When i click on the icon in the Airport Utility, it says this version of Airport Utility (v.3.6.1) doesn't support this base station. The Airport Express is quite old, i've had it for many years, not sure how long, probably first or second generation. It says it's model A1084, 2005.
The Airport Express has always worked fine with my previous computer, MacBook, currently OS 10.6.8, and with my new computer MBP OS 10.8.5. I used it with AirTunes to play music through external speakers on the old computer. With the new OS, it was using Air Play. The old Airport Express worked fine. I got the new computer in November. I was using a very old Airport Extreme as the router. In late December, i got a new Time Capsule. Software update was run and after the Time Capsule was installed, the Airport Express still played music. The green light lit up in Airport Utility. I played music through the external speakers as recently as a couple of weeks ago, both in iTunes and on You Tube.
I don't know why music is not playing through the external speakers now. The device shows up in Airport Utility but it appears dead and i get that message saying the the version of Airport Utility doesn't support the base station. The green light is on, on the Airport Express. i have not updated the Airport Utility since late December when the Time Capsulre was installed.
The only thing that has happened recently, though i don't know why it would make any difference, is that a few days ago for the first time, i did a backup of my hard drive to the Time Capsule, using Time Machine. I had not done this before since i got the Time Capsule, it was the first time. Other than that, i haven't installed any new software and haven't done anything differently that i know of, although a few days ago, i clicked OK on a box in You Tube and my You Tube account now no longer has any of my favorites or playlists. It's the same account as far as i can tell, i didn't log out, it was still logged in when this happened. While that is a disaster, it doesn't seem related to my external speakers not playing all of a sudden.
Is there anything i can try in order to fix this? thanks

The Airport Express is quite old, i've had it for many years, not sure how long, probably first or second generation. It says it's model A1084, 2005.
This would be an 802.11g AirPort Express base station. There is only one generation of this version.
When i click on the icon in the Airport Utility, it says this version of Airport Utility (v.3.6.1) doesn't support this base station.
I'm not aware that Apple produced a v3.6.1. Did you mean v5.6.1 instead? If so this version is meant to administer these older 802.11g AirPorts on Macs running OS X Leopard or Snow Leopard. More precisely for versions 10.5.7 thru 10.6.8 ... so your MacBook should be able to run this version of the AirPort Utility.
I played music through the external speakers as recently as a couple of weeks ago, both in iTunes and on You Tube.
If you are streaming from YouTube, then you must be using a third-party solution like Rogue Amoeba's Airfoil. Is this correct?
The only thing that has happened recently, though i don't know why it would make any difference, is that a few days ago for the first time, i did a backup of my hard drive to the Time Capsule, using Time Machine.
You're right. That should have not made any difference as far as streaming goes.

My airport utility can't find the airport device.

Everything is connected. I bought the device about eight months ago and have used it successfully to set up wireless networks twice. Now i have a DSL modem, and there was an error that the IP was in use. So i followed some tips online to reset both devices, restart, etc. Currently i have everything connected and plugged in, including with an extra ethernet cable from my laptop to the airport's wan port. However, NOW the airport utility can't find the device and it's just sitting there blinking amber slowly. The modem is all lit up and green and appears to be working. ***? is the airport express broken?

adubatowka14 wrote:
I got the AU to find my AE by connecting them with an ethernet cable.
How are you configuring up the Express once you have AU working with it? Please provide us with what you want/need to have.

Airport Utility doesn't see functioning Airport Extreme Base Station

I have an Extreme (n) Base Station which serves as a WDS main with one relay Express and one remote Express. All three are functioning properly. Now I want to add a second remote Express paired with the main Extreme. However, Airport Utility doesn't see the Extreme, even when hardwired. So I have no way to add in the Apple ID of the new remote.
Any suggestions on how to resolve this? Is it necessary to restore default settings on the Extreme and reconfigure EVERYTHING?
Thanks.

Not yet. Hoping there is some other approach, since if I reset it and then it loses the connection before configuration is complete, I lose the functions that are working now.

Airport utility can't find my airport base station

Im trying to set up a wireless internet at home. I have a comcast cable internet connected to motorola sb120 cable modem and I connected an ethernet cable from the modem to my aiport base station. when I open the airport utility in my macbook (also from my iphone 4s) the airport utility can't find the base station. the base station has a solid green ligh on and the modem "llink" light is binking amber. If I connect the ethernet cable frm the modem to my macbook I can get the internet with out any problem ...please help me set up my wireless internet with airport base station. ty.

Suggest that you try the following:
1) Reset the cable modem. There is a reset button on the back or bottom of the device. Check your documentation for the modem for exact details. In general, you press the reset button for a few seconds and then power down the modem completely.
That means pulling the power plug from the back of the modem or the AC wall plug
Leave the modem powered off at least 30 minutes
2) Perform a Factory Default Reset on the AirPort Extreme using the instructions in this document
Resetting an AirPort Base Station or Time Capsule FAQ
3) Then power off the AirPort Extreme
After 30 minutes.....
4) Connect the Ethernet cable from the cable modem to the WAN port (circle icon) on the AirPort Extreme
5) Temporarily, connect another spare Ethernet cable from your Mac to one of the LAN <-> ports on the AirPort Extreme
7) Power up the modem and let it run for 5 minutes by itself
8) Power up the AirPort Extreme the same way
At this point, the AirPort Extreme should be slowly blinking amber
9) Open AirPort Utility (I assume that you have AirPort Utility 6.0) and click on Other Base Stations, then click on the Base Station xxxxxxx representing your AirPort Extreme to start the setup process
AirPort Utility should suggest that you configure the AirPort Extreme to "Create a wireless network". Accept that option and enter the required wireless network name that you want and passwords
Follow any more prompts as required and AirPort Utility should configure the device for you
Wait 25-30 seconds for a green light
10) Disconnect the temporary Ethernet cable from your Mac to the AirPort Extreme
11) Log on to the wireless network that you named during the setup process
12) Report on your results

Airport utility doesn't find Airport express?

I have recently updated my laptop to one using Windows 7 (all worked fine on old laptop using windows vista) & installed relevent software etc and all works fine untill i shut down the laptop. When i come to use laptop / Airport express again Airport utility wont find the Airport express unless i unplug & plug back in the Airport express! All then works fine until i shutdown again, basically it doesn't seem to hold / store the information once the laptop is shutdown. Any help welcome please, thanks.

Thanks for the update - I would recommend a factory reset of the Express and then do the setup again and accept the defaults - to do this, unplug the Express and plug it back in while holding in the reset button with a paperclip - when the light starts blinking, release the button - wait until the light blinks slowly which indicates that the Express is in factory mode - you can then start from scratch using the assist me feature of the Airport Utility - you probably already know this but there are several things that you must keep in mind the first is that you cannot extend a non Apple network wirelessly - you can do it via ethernet and "create" a network with the same name and security type as the router or create a new wirless network with a new name - but the only thing that you can do wirelessly is create an access point to connect remote devices to the Express via ethernet - and any Apple device connected to a non Apple router would have to be in bridge mode -

Airport Express fails during setup. Airport Utility doesn't find device, blinking amber light.

I bought an Airport Express Model A1392. It is connected to my cable modem with an ethernet cable. The cable ethernet works fine when plugged directly into my computer.
I open my Airport Utility on my Mac and no device is found. I've tried resetting and powering off my modem and the AE. Any other thoughts, is this a bum product?

fixed it myself: hard reset and setting my AirPort's wireless settings to 100% power did the trick.

Airport utility cannot find Extreme nor Express, but internet is working?

I have an airport extreme base station and and airport express (as a wireless extender and media speakers)
When my iMac wakes up from sleep, airport utility cannot find any devices.
- internet works as usual
- airplay doesn't work (via my ipod or my iphone)
- apple TV 2 can't find the itunes library.
- in system preferences -> network - my network seems to be all ok and when I turn off airport and on again, both devices suddenly appear in the airport utility. But when the iMac goes to sleep, same problem happens.
- I have made ensured that my network is the preferred network but still the problem persists.
as the internet is working, there doesn't appear to be a problem. However, when airplay and apple TV are not working properly, this is a problem!
Grateful for any help. Thanks.

My Airport utility cannot find my base station either, and I can't print. But I can access the Internet!
The base station just "vanished" one day after working perfectly for about two months. I first discovered this when I was unable to print - I began troubleshooting by entering the utility, only to discover the base station was not listed.
I finally deleted my networking settings in Vista, and then did a factory reset on the Aiport Extreme. I then set everything up from scratch again to successful resolution.
Then again one day a short time after that, it vanished again! In frustration, I disconnected Airport and put it away. I tried setting up a new Dlink I purchased to replace the Airport, but the Dlink didn't work either!!! Dlink tech support couldn't fix the problem and suggested I get my money back. I then, as a last ditch attempt, reconnected the Airport. It automatically found the base station without me doing anything besides just hooking it back up!
It worked for about two weeks and now it vanished again! The utility upgrade released the other day has not fixed this problem. I guess I'll delete networking connections again in Vista, and do a factory reset to Airport again.
I guess Airport and Vista just don't play well together.

AirPort Utility unable to find any Apple Express devices.

Help! This is getting desperate. I bought an AEX for streaming music to my hifi. Installed it yesterday and it worked on both my desktop (running Vista) and my laptop (running XP). However I was experiencing sound dropouts on the Vista machine so, having researched on this forum, I tried to change a couple of settings in my wireless router (D Link DI524) to try and cure the problem.
My wireless network is still working fine but since making the changes the AirPort Utility software just keeps telling me that it is unable to find any Apple Express devices and I cannot make a connection. It is the same on both my desktop and my laptop.
I can't see why changing security settings in the router should prevent the Utility from connecting with the device as it has to do this during set up anyway to be incorporated into the network. I have tried a full re-set to factory settings but that didn't work. Any ideas? Otherwise this thing is going back to the store.

It's ok. It seems to have cured itself. And downloading Vista Anti Lag has cured the sound drop outs too.

AirPort Utility doesn't find my AirPort Express but wireless still works

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