Airport utility fails to detect time capsule

I'm sitting right beside the thing, so I know it isn't a distance problem. It's blinking orange, and cannot be found via search.

If AirPort Utility cannot "find" your Time Capsule after a few tries, (Did you power down both your computer and the Time Capsule and then power them back up?), your next option is to reset the Time Capsule back to factory default settings.
Power down the Time Capsule
Hold in the reset button and keep holding it in as you plug the power back in to the Time Capsule
Release the reset button after 10 seconds
Reconfigure your Time Capsule. You can use the same name, password, etc as before if you wish.
The factory default reset will not harm or affect your existing backups

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Windows 7 airport utility will not detect time capsule

Hi, I have a current generation time capsule and I am having problems connecting to my Windows 7 home premium PC. The time capsule connects and works perfectly using my Macbook. My set up is this: DSL router conected to the time capsule via ethernet cable. I can get the time capsule to pick up wireless and connect to my PC, but upon opening the airport utility it will not detect the time capsule at all. I have trolled the internet for about 3 hours trynig various things, none of which have worked. Has anyone had this issue and resolved it?

The airport utility has nothing whatever to do with disk access.
It helps having bonjour available in the computer. And the utility should be able to bring up TC setup.. although as noted.. apple have already bypassed windows as it is too old. The new TC requires v6 utility.. the version for windows is 5.
None of that is relevant to opening the TC hard disk.
-If this is not the case, can you please advise on how to access the storage on a windows 7 PC
Did you follow the instructions from my previous post.
Open your windows explorer and type into the address bar,
\\TCname or \\TCIPaddress
Where you replace TCname with the actual name of the TC.. your nice new short SMB compatible name.
Or use the IP address of the LAN on the TC.. by default 10.0.1.1
If you did this and it failed, you need to ping the TC by name and by IP address from command window..
Does the TC respond to pings??
If so it should be able to open the TC disk.. but you will probably have to use the IP address not the name which is likely illegal.
I also mentioned the issue of SMB names..
Please tell me what is the name of your TC as you set it up in the Mac..
Does it look like this.
Fred Blog's Airport Time Capsule.
If so it is too long.. it has spaces and it has an illegal character.. from windows the name should be short, no spaces and pure alphanumeric.
Please reset the TC to factory and start again.. you can use the airport utility in the Mac.
Do not use apple suggested names.. which are WRONG.
Use names like TCgen5
And for wireless TCwifi
Then try again with the windows.
If you continue to have issues, try using ethernet to the computer from the TC instead of wireless.
Make sure ipv6 is on and set to link-local or the PC equivalent of that.. I will need to look that up.

Airport Utility won't detect Time Capsule

I have two airport expresses that broadcast my wireless network. I recently bought a 500 GB TC, and installed the included software. I took the ethernet cable from my Airport Express and plugged it into the correct port on the TC. It flashes amber. When I open Airport Utility, it can only detect my two airport expresses, not my TC. The instructions make it seems like it should just pop up when Utility scans for wireless devices. How do I get my TC to appear on the list so that I can set it up via Airport Utility?
Thanks

In order to help AirPort Utility find the Time Capsule, connect an ethernet cable from one of the LAN <-> ports on the Time Capsule directly to your computer.
Restart the Time Capsule if needed.
Once you have Time Capsule configured correctly, you can reconnect the other devices as necessary.

If I use airport utility to erase my time capsule will all my settings be lost? Does "import configuration" work well?

If I use airport utility to erase my time capsule will all my settings be lost? Does "import configuration" work well?

Erasing the Time Capsule's internal HDD, via the AirPort Utility, will NOT affect the TC's configuration settings. However, if your intent is to completely remove these settings as well, you will want to perform a "factory default" reset on the TC to do so.
If you first export the configuration, you can always import it back in after the reset to get you back up and running quickly.

Airport Utility can't find Time Capsule but wireless is fine

Hi
I have my Time Capsule connected via cable to my NetGear Modem/Router and have wireless enabled on the Time Capsule.
I never have any problems with the actual wireless connections to the internet via any of our Macs or PCs in the house, but on a fairly regular basis, the AirPort Utility comes up and tells me 'AirPort Utility was unable to find any apple wireless devices. Please make sure the Apple wireless device you want to set up is plugged in and in range of your computer, and then click rescan to try again.'
Wireless access continues to work just fine when this happens, but I just can't get to the Time Capsule with the Airport Utility. Un-plugging and re-plugging the Time Capsule makes it appear in the Airport Utility again, and it's fine usually for a few hours or most of the day, but then quite often I will open Airport Utility again later in the day and it again will not be able to find the Time Capsule again.
I have tried firmware 7.3.1 and 7.3 but it didn't make any difference.
So I wonder if anyone might have any suggestions as to why Airport Utility would not be able to find the Time Capsule yet the same Mac from which I am trying is quite happily connected wirelessly and surfing the web.
Thanks in anticipation!
Ken

Wow it took me awhile to find this thread.
1047 views. I guess I'm not alone.
Every few days my macbook pro quits recognizing the Time Capsule even
though it works fine for wireless internet.
Airport Utility doesn't see it either. Shared disk access, gone.
I found I can get things working again over wireless if I plug the computer
into the time capsule with a cable. When I plug it in the time capsule instantly
appears on the list of available backup devices in time machine settings.
If I do a backup and then disconnect the cable backup continues to work for
awhile. Then I need to connect again.
Pretty silly bug.
When it works time machine and time capsule are great. We've used it to
recover data very easily.
Wish the connection wasn't so flakey though.

Time capsule green light - airport utility can't find time capsule

Hi guys, well here is my story. I struggled to get the TC to connect to my wireless network which is already being provided by a motorola wireless modem. I read somewhere that although 7.3.1 lists support for WEP it doesn't actually support it, so I changed all my security to WPA. Then I got the TC online and all was good, except for the slow transfer times, even from a USB HD that was plugged direct into the TC. So I then plugged in the TC via ethernet and moved the huge amounts of files in much faster succession. Now it's come time to make the TC connect wirelessly again. It just won't do it if I do auto setup, so I do a manual set up. I enter my WPA passwords, I set the TC to bridge mode and low and behold after restart the light on the TC goes green. Hooray!!! Then I go into finder but I can't see the time capsule, so I go to airport utility, it can no longer find the TC it just changed the settings on, that made it connect to the network. Airport utility claims there are no app;e wireless devices to be found...
Please help, how do I discover my TC?
Should I have changed the IPv6 to tunnel or node?
Also, when I click advanced in wireless the only option I see is for interference robustness, nothing about 2.4 or 5ghz. Where can I change this?
Any help would be great, cheers.

I'm having a similar issue, but only sporadically. My TC is plugged directly into my cable modem...it is the only wireless router in the system. The latest firmware updates are installed, and my MacBook Pro has 10.5.2 (installed via the combo update). Another Macbook and a mac mini, both with 10.4, also accesses the wireless network.
Here's an example of TIme Capsule drop-out: this morning when I woke my Macbook Pro, it couldn't find the network. TC had a green light, so I opened Airport Utility. It couldn't find the TC. I unplugged the TC and waited for it to reboot. After it restarted, the wireless network connected just fine, but the TC itself didn't appear in the finder window. I opened Airport Utility again, and the TC appeared, but with a yellow dot next to it. The light on the TC itself was green. I tried to rescan the port, and the TC disappeared again. Wireless network was still working, though. A few minuted later, I rescanned again and the TC appeared. I clicked on Manual setup, and Airport scanned again and couldn't find the TC. I left it in frustration, and came back two hours later. Voila, the TC appears in the finder window and Airport has no problem accessing it.
So what the heck? I'm willing to wipe it and start over, but I just installed the thing. All I've done is set up time machine, run the firmware update, plugged in a usb hub with a couple of shared drives and a printer (which doesn't print more than a couple of pages at a time before it freezes, but that's an issue for another post).
Any thoughts and suggestion greatly appreciated!

Time Capsule flashes amber (slow) and not being picked up by Airport Utility; cannot set up Time Capsule

Airport Time Capsule purchased in Canada, trying to set up in home in Mexico. Connected to isp via ethernet cable, tried resets and power off/on on both TC and isp modem. TC flashes amber (slow), and is not picked up by Airport Utility on Macbook or iPad. Do I have a faulty TC that has to be returned? Wireless signal from provider is strong and reliable for last 5 yrs. Please help

Got it figured :-) Unable to pick up TC via Airport Utility on MacBook Pro or iPad. Used iPad via Settings-WiFi to pick up TC and enter edit functions. Once WAN deselected, Bridge selected, DHCP selected got the steady green light on the TC. Airport utility now picks up the TC no problem on both iPad and Macbook. System now fully operational.

Airport Utility can't see Time Capsule

Just purchased an almost new Time Capsule from a friend.
But Airport Utility cannot see the devise, therefore I cannot set it up.
Ideas, hints.. help anyone?

Hello Marta Santos. Welcome to the Apple Discussions!
When having difficulties accessing the Time Capsule (TC) thru the AirPort Utility, try the following, in order checking accessibility with the AirPort Utility after each step:
o Check the local connection. If you are trying to access the TC wirelessly, make sure that you are connected to its wireless network before running the AirPort Utility to administer it. If you are still unable to access it with the utility, temporarily connect your computer directly using an Ethernet cable to one of the TC's LAN (opposing arrows) ports.
o Power cycle the base station. Remove the power adapter's plug from the power outlet, and then, wait 15 seconds before plugging it back in.
o Perform a "hard" reset on the TC.

Airport Utilities doesn't detect Time Capsule

I plugged in my Time Capsule a while ago, but have been too busy to figure out why it wasn't connecting until now.
The light fashes amber constantly and we've tried connecting with an ethernet cord, and it still won't detect the time capsule.
Any ideas or a faulty machine?

What are you plugging it into??
Make sure the ethernet is set to auto IP .. if it still fails to pick up and address, make sure you plug into the LAN port of the TC not WAN. Try another ethernet cable. Make sure the connectivity leds go on, both the TC and the computer it is connected to.. ie you should see green .. lots of green.
If no go, hold in the reset button until the led flashes rapidly and the TC will reset to defaults and see if it now works.. no go, then it could be faulty. Take it to an apple store genius or local supplier and see if they can test it.

HT1178 my airport utility cannot find my Time Capsule

My time capsule is connected to my mac pro but in trying to set it up my Airport Utility cannot find it.

Connected by ethernet?
Airport turned off?
No other connections .. do it in complete isolation.
Do factory reset. That will not harm the backups at all. But it will get the TC functional if that is possible.
If you have issues.. please give us info on the ethernet setup in the computer.. it should be set to dhcp and get IP from the TC.. 10.0.1.2

My Airport Utility cannot find my time capsule.

I'm having problems to configure my time capsule!
I'm plugging by cable the TC, my internet moden and my Macbook pro in the correct places.
I read the manual and I did everything according to it.
After this error, I have to reset my TC to be able to find it on Airport Utility.
I already bought this Time Capsule with a broken cable that I changed in the Technical Assistance of Apple in Milan.
I bought this TC in New York, US and I'm trying to use in Milan, Italy.
Is the first time I'm having problems with an Apple product. And it's really hard to find answers for this problem.
Searching on internet, it's easy to find a lot o people dissatisfied with the TC.
Thanks,
Thiago

Lion with v6 airport utility.. is at least part if not all the problem.. download and install 5.6 utility.
http://support.apple.com/kb/DL1482
Set up the computer and TC with no other connections.. just one ethernet between them. Be thankful you still have ethernet btw.. with it being dropped in new MBP.
Turn off the airport wireless in the mac... then try again.. use reset.. it will come available.. but don't be surprised if you need to reboot the computer and TC every couple of days.. that is the new feature of Mac OS .. just like windows.

Airport utility cannot find new time capsule

I have moved house and bought a new time capsule. The airport utility cannot find it. As context, I have successfully set up the new wi-fi network - should I use this to connect to the time capsule of my main wifi network ? I have also done a factory reset already. I think the cables are correctly plugged in - from the LAN output on my router to the WAN port on the TC - is this right ?

As context, I have successfully set up the new wi-fi network - should I use this to connect to the time capsule of my main wifi network ?
No, your cabled connection is far superior.
I have moved house and bought a new time capsule. The airport utility cannot find it.
Do you have iphone or ipad?? If so download the airport utility for iOS.. it is far superior to the Mac version.. and should be able to discover it.
If you need to do it from the Mac.. start over.. sorry .. yet another factory reset is helpful.. do it properly like this.
1. The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
2. Make sure ipv6 is set to link-local only.
3. After the reset the TC will appear in the WiFi as a new device. And in the Airport utility as Other Wi-Fi Devices (1) which you click.. from upper left corner of the AU.
4. No luck do it the hard way. Or what I should say.. is the exact manual method that brooks no exceptions due to lousy networking in Mavericks.
Plug the TC into the computer by ethernet.. make sure IPv6 is also set link-local only in the ethernet interface of the computer.. and simply do full manual setup. Turn wireless off in the computer. You can do this in full network isolation.. ie TC plugged into computer. Start with factory reset.. that is assumed before the following steps.
These are the steps for manual configuration.
1. Make sure you are getting an IP in the computer from the TC.. the router must show 10.0.1.1 after a reset. The computer will be 10.0.1.2
2. Open the airport utility and go to the top menu area. Open File / Configure Other.
3. Type in your IP address.. after a factory reset there is no password required. But if it complains it is public
Click ok.
4. You will then get the full edit screens where you can manually setup the TC to whatever you want.
5. For mavericks I strongly recommend changing to all SMB compatible names, ie short 2-20 characters.
No spaces and Pure alphanumeric.
eg
6. Use same rules for wireless. Set security to WPA2 Personal..
use a password of 10-20 characters mixed case and numbers... but still pure alphanumeric.
You can use a different name for 5ghz if you want.
You can also set channels at least for 2.4ghz I am not sure if 5ghz is relevant for AC models.

Airport Utility for iOS exposes Time Capsule passwords, and KEEPS them exposed!

The new iOS version of Airport Utility is nice, but there is one troubling issue.
The first time you attempt to gain information on a given network it requires you to enter the Time Capsule's password. Once you have done this, you can drill down and it will show the devices various passwords in plain text -- the network, guest network, and the base station's passwords.
While it could be helpful to be able to recover the passwords stored in the Time Capsule device, the problem is that once I have entered the Time Capsule's password into iOS's Airport Utility, it seem to remember it forever. That means that someone could later run the Airport Utility on my iPad and view the Time Capsule's passwords. That's a major security issue in my book.
So, I think, if I delete the Airport Utility from the iPad and re-download it, it should have deleted all its data and no longer remember the Time Capsule's password, and so should not be able to expose the device's internal passwords. But no -- I re-install the iOS Airport Utility and when it accesses the original network, it no longer asks for the Time Capsule's password and will still expose the devices passwords.
Questions:
1) Where is it storing the Time Capsule device's password?
2) How do I remove that password from iOS so the security hole goes away?

Yes, clearly a problem. I'm in a situation where I have restricted access to my kids to certain hours. They're not idiots and have found the way to re-enable access via the iMac in the house in the past. Since this discovering, I have place password security on the AEBS. What appeared to be the solution until the iOS version now exposes the passwords. Fortunately they haven't bothered to identify this app on our iPad and/or haven't bothered to drill down into the details to see the 'show passwords' feature. Simply put, whenever this app starts, enforce credentials for the AEBS like they do on the iMac.

My AirPort Utility CAN see the time capsule...

But for some reason I can't access it. I don't see the Z drive in "My Computer". I'm on Windows Vista, and I used to be able to see it, but I can't anymore! The time capsule was unplugged for a while, otherwise I am not sure what happened. Even when I plug my computer into the time capsule directly, it doesn't "see" it as a drive. Help please!! Thank you!

Open a command prompt and ping the TC.
Use windows explorer and type the IPof the TC directly into the address bar.
\\TCIPaddress
The actual IP of course.. not the words above. .ie \\10.0.1.1
If that fails then the issue is vista has moved to work or public.. move it back to home area.. and turn off the firewall.

Cannot detect time capsule

My computer can no longer detect my time capsule despite factory reset and reboot of computer Neither in finder or airport utility. Is my time capsule malfunctioning?

Continuous amber is bad.. basically means a dead hard disk and the TC cannot boot.
If it is under warranty or applecare return to Apple for replacement.
Otherwise you can open it and remove the hard drive.. Replace the drive or just run the TC without..

Airport utility fails to detect time capsule

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