Airport Utility not seeing AEBS or Express

I connect to a Time Capsule via ethernet, firmware 7.3.1, AU 5.3.1. This base station runs WPA2 with another n AEBS as an extender. Connected to the Time capsule via ethernet is a g network of an older AEBS and two Expresses. The visibility of all or any of these units In Airport Utility is spasmodic. Using my Mac's ethernet connection I can often only see the Time Capsule, not it's slave AEBS or the g network. If I connect via Airport then some, and occasionally all the base stations will appear. Connection from client computers (some n, some g) to either airport network is also spasmodic and certainly slow. Could this be the WPA encryption? - I read somewhere that WEP was faster, if less secure. Why should ceain bases only appear over an airport connection? I thought ethernet was supposed to be the most reliable.

I've had the same problem! I have an Airport Extreme, and an older AExpress. In the past I've had them working together, with the AExpress as a relay. However now I've tried everything - hard reset, WEP security, 802.11n-g-compatible, deleting and re-entering the WDS remote address, allow MAC Address access control, re-uploading the firmware, etc - and this is what always happens:
- both stations are showing up in Airport Utility, as separate networks
- I check the settings on the AExtreme to verify
- I nervously click the Base Station, and Manual Setup
- I fine-tune the settings, then click Update
- upon Rescan NOTHING SHOWS UP. NOTHING. Neither station.
- I restart Airport Utility and Rescan. NOTHING.
- I restart my computer... voila! they both show up again... back at Step 1
Is my AExpress dead?
HELP!!!!

Similar Messages

Airport Express suddenly flash yellow, Airport utility not seeing

I use an Airport Express to extend my network
Primary base station is an Extreme (Not a dual channel Extreme, late model 2009 I believe).
The Express extends the range of my b/g/n network
Tonight i noticed the Express is flashing yellow- had been solid green. nothing disturbed, no change, not unplugged so I don't know why it lost the connection
Airport utilty 6.1 does not see the Express
I unplugged the Express, replugged it in
No green
What do I do?
Apple tech support helped me set up over a year ago... I am not that expert with networking.
All I recall is that it is not set up in bridge mode.
Can someone walk me through this?
Is the Express simply kaput?
Thank you

I've had the same problem! I have an Airport Extreme, and an older AExpress. In the past I've had them working together, with the AExpress as a relay. However now I've tried everything - hard reset, WEP security, 802.11n-g-compatible, deleting and re-entering the WDS remote address, allow MAC Address access control, re-uploading the firmware, etc - and this is what always happens:
- both stations are showing up in Airport Utility, as separate networks
- I check the settings on the AExtreme to verify
- I nervously click the Base Station, and Manual Setup
- I fine-tune the settings, then click Update
- upon Rescan NOTHING SHOWS UP. NOTHING. Neither station.
- I restart Airport Utility and Rescan. NOTHING.
- I restart my computer... voila! they both show up again... back at Step 1
Is my AExpress dead?
HELP!!!!

Airport Utility not seeing Airport Express base station

Since I got access to cable internet a few days ago, I've been using my Airport Express base station with no problems on my MacBook. Today I tried to set up my roommate's PC (she has Vista, if that matters) so she can get online. So we downloaded the AE Utility for Windows, then reset both the modem and the AE base about two times, but her computer won't see the Express base at all when it scans.
Any ideas? Do we need to go into her Network preferences on the Control Panel or something? I've been through the manual but it wasn't much help. Sorry this is such a basic question, thanks for all helpful suggestions!

You had everything working properly.
There was no need for her to have Airport Utility on her computer as the Airport Base station was already set up.
Set your system up the way it was and then on her computer, just have her join the network.
Do not use Airport Utility for anything on her computer.

Why is airport utility not seeing my airport extreme or allowing me to create a password even though it is working ?

I am using Mac OSX 10.7.5. and when I double click on Airport utility it says No configured Airport base station has been found, even though I am using it to currently connect wirelessly. I simply want to create a password when accessing as it is open at the moment. All updates have been done. When I open network preferences it recognises that I am connected via wifi but I am just now able to create a new wifi name or password in Utilities. I have downloaded Airport utility 56 and installed which is meant to fix this but still no joy..
Can anyone assist ?
Zoro x

Sorted it ( but can't remember how :/ sorry)

Having trouble with my Airport Utility not supporting either of my Airports Expresses or Basestation. Do i have to update Firmware of airports or is the issue with my version of Utility which i believe is the latest. Thank you.

having trouble with my Airport Utility not supporting either of my Airports Expresses or Basestation. Do i have to update Firmware of airports or is the issue with my version of Utility which i believe is the latest. Thank you.

AirPort Utility in Mountain Lion will not support the older versions of the AirPort Express.....model numbers A1084 and A1088. Check on the side of the Express for the model number.
In addition, AirPort Utility in Mountain Lion will not support the older "round" or "dome" shaped versions of the AirPort Extreme.
Can you check to see how your devices might be affected?

I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

When you can, take a look at the old AirPort Express and locate the model number in the faint print on the side of the device.
If you see A1084 or A1088, this is an older Express version that is no longer supported by the current version of AirPort Utility that you are using with the new AirPort Extreme.
If that is the case, your Express is at least 6 years old...probably older...so it is about time to treat yourself to a new version with much faster speeds and more features.

Help! Time Capsule set up help: Airport Utility not cooperating

Hi Everyone,
I'm desperate for help with this issue. I have a Time Capsule, Base Station and Airport Express (all previous generation)at different points throughout the house. At first the issue was with the base station that refused to find my network so I called the helpdesk and got it fixed and all was well until the next day when the Time Capsule and Airport Express began to malfunction.
While everything connected to the network fine, our iphones couldn't find the network while downstairs. I tried to fix the issue but then I realized that while the base station wireless mode said 'extend network' the time capsule and airport express wireless mode said 'join network.'
I believed I overdid it on hitting the time capsule's reset button for a soft reset one too many times and now the slow flicker amber light will not steady itself or move to green and the computer is unable to successfully attach itself to our network. I've tried to restore the factory default settings but this only results in an error message 'there was an error trying to detect apple wireless devices, make sure network connection is valid and try again.'
All computers and phones have been updated with current firmwares etc. At this point, I'm stressed because I rely heavily on the internet for school and research and I don't know what else to do. Should I do a hard reset or just contact apple support?
Thanks,
Michelle

Trinifoto wrote:
I have a Time Capsule, Base Station and Airport Express
Welcome to Apple's discussion groups.
Please identify the "Base Station". Do you mean an AirPort Extreme Base Station? Are all those 802.11n-capable devices?
the base station wireless mode said 'extend network' the time capsule and airport express wireless mode said 'join network.'
That suggests to me that none of those devices is your "primary" router. If that's the case, what is the brand and model of the device that's connected to your Internet feed or Internet modem?
I believed I overdid it on hitting the time capsule's reset button for a soft reset one too many times and now the slow flicker amber light will not steady itself or move to green and the computer is unable to successfully attach itself to our network.
What does AirPort Utility say about the status of the Time Capsule? (If you have trouble connecting to the Time Capsule with AirPort Utility, try plugging an Ethernet cable from a LAN port of the Time Capsule to the Ethernet port of your MacBook Pro.)
I've tried to restore the factory default settings but this only results in an error message 'there was an error trying to detect apple wireless devices, make sure network connection is valid and try again.'
Did you do that reset by holding in the reset button until the status light flashed rapidly several times? Normally after a reset, you have to select the network for that device (usually named in the form "Apple Network xxxxxx") for AirPort Utility to "see" it. That's why an Ethernet cable can be useful.

Error message airport utility not supported on this architecture

I'm using a macbook pro with OS X v10.5.8 and trying to set up a new Time Capsule network, however I'm getting the error message "airport utility not supported on this architecture". How do I fix this so I can set up my network?

Hmmm, that message would imply that Airport Utility is from a PPC Mac, or an older version of the OS?
Might download & install this...
http://support.apple.com/downloads/AirPort_Utility_5_3_2_for_Leopard
Also see...
http://support.apple.com/kb/HT1998

Help! Time Capsule Setup Help: Airport Utility Not Finding Wireless Device

Hi folks, I'm hoping some of you more experience Mac techies can help me out. I just bought a (refurbished previous generation) Time Capsule, and I'm trying to set it up for the first time. I don't really have a complicated network configuration-- I'm just going to plug my cable modem into the Time Capsule and use it as the wireless router. The problem is, my Mac's Airport Utility isn't recognizing the Time Capsule after I plug the cable modem into it. The Airport Utility on my MacBook Pro is the latest version (5.5.2) or at least recent enough that it should be compatible with the Time Capsule. Since I can't get the Airport Utility to discover the Time Capsule, I don't know if it's the laptop or the Time Capsule.
Prior to trying to set up the Time Capsule, I was using a very old generation Airport Base Station. I decided to replace it with the Time Capsule because I wasn't getting the connection speeds I wanted, and the old Airport Base Station only offered WEP security. When I tried to configure the old Airport using the Airport Utility, I couldn't get my laptop to discover the router as well. But I just figured it was a problem with the old Airport.
As far as I can tell, the Airport card in my laptop can find wireless network connections just fine. It can see my old Airport Base Station as well as all the other routers in my range. It just can't use the Airport Utility to configure the Airport routers themselves.
I'm a little bit befuddled because it seems like setup should be a no-brainer. Either I've completely overlooked something really simple or something else is really wrong. I've set up a case to get help from Apple techs, but I'd appreciate any insight if anyone has some solutions to share.
Thanks!
Bryan

Welcome to the discussions, Bryan!
I suggest that you "hard reset" the Time Capsule (TC) by holding in the reset button on the TC until until you see the amber light begin to flash more quickly and keep holding another 4-5 seconds when this occurs before you release the reset button.
Give the TC about 30 seconds to stabilize. If you are using wireless to configure the TC, open AirPort Utility and see if it now appears. If not, click the fan shaped Airport icon at the top of your Mac's screen and look for for a wireless network with a name like Apple Network xxxxxx to join. That's the default network that the TC broadcasts so that you can configure it using wireless. Try AirPort Utility again.
If you have a spare ethernet cable handy, temporarily connect it from your Mac to one of the LAN <-> ports on the TC and open AirPort Utility. Once you have the TC configured, you can disconnect the temporary ethernet cable.
See if one of the methods above will get you going. Post back if you need more assistance.

Why can't the newest Airport utility program find my Aiport Express 1st generation? Anybody have an idea?

Why can't the newest Airport utility program find my Aiport Express 1st generation? Anybody have an idea?

Windows XP SP3, Vista SP2, 7 SP1 use......AirPort Utility 5.5.3 for Windows - Support - Apple
Windows 7 or higher use.....AirPort Utility 5.6.1 for Windows - Support - Apple

AirPort Utility not detecting Airport Base Station nor Airport Express

Earlier today, we were listening to music on multiple speakers (computer and airtunes / airport express) as we always do. Nothing new here. Stereo speakers stopped and computer lost connection with Airport Express. Couldn't get it to reconnect. Unplugged airport express and plugged it back in - no dice. Hard restart.....AirPort Utility detected it once and I tried to reconfigure. Got an error message at the end of configuration.....
Now.....
Airport Utility doesn't even pick up the Airport Express. Not only that, it doesn't pick up the Airport base station, which we use for our internet connection (and I'm using right now). Both are old - Airport base station is the round small anthill looking one (probably about 6 or 7 years old) and airport express is about 5 years old. Never had a problem with either. Airport Utility is 5.4.2.
For now, Airport base station is working, but I don't have access to it via Airport Utility. Airport express just flashes amber......

Welcome to the discussions!
Not sure what to suggest that you may have not already tried. I would recommend that you start with the base station first to see if you can access the settings in AirPort Utility.
Have you tried connecting an ethernet cable from your computer directly to one of the LAN ports on your base station to see if that will help? Power down your base station and computer before you hook up the ethernet cable. If no luck at first, leave the ethernet cable connected as sometimes the base station will simply "appear" after a few minutes.
If still no luck after several tries, your only alternative is to hard reset the router back to factory defaults and try to reconfigure it.
Once you get the base station back, you can use the same procedure on the Express to see if you can reconfigure it.

Airport utility not reading my new airport express

Hopefully someone out there can guide me...
I purchased an airport express yesterday. I want to extend my network I have an AEBS.
My airport utility, when it scans can not find my express so I can not configure it. I reset everything multiple times.
Also I purchased the express because I wanted to extend my network, and then use a hardline ethernet cable from the express to give internet service to my powerbook g4. is this possible? the sales guys at the apple store could not give me a hard answer has anyone tried it?
thanks

Same problem : the Airport Utility did not show the AX after installing Leopard.
It is weekend: I figured it out
Actually I got 2 Airport extremes( one old, one new) and two AX base stations (one old, one new):
I disconnected the router and the two basestations Extreme.
I did a reset on the AX: , waited for one hour, recommended less
I connected only my new AX , restarted my Mac Book Pro, started AirportUtilty and the AX showed up suddenly.
Then I connected router and my both extremes and they showed also up in Airport Utilty
I followed the instructions:
I selected my ax : chose continue, chose :join existing network: then I put the name of my existing extreme network and password, WEP 2 etc:
Then it said : waiting to intialize the ax:
(this failed many times in former attempts!!!)
This time it worked. no flashing amber anymore: but a green light
Later I did not have problems doing the same for my 5 year old other AX.
What did the trick? I don't know
Posibilities : Waiting for one hour, shut off everything: router ,mac, extremes?
Why did my AX suddenly show up? Starting first with only the AX plugged in ?
All my personal guesses and answers reading posts that it had to do with Leopard, Firewall settings or putting a $ sign before typing password , or WEP2 seem to be irrelevant.
Waiting a while after a reset is recommended by many people: I don´t know if it is necessary or not: maybe not!?
Tell me if this works for you

Why does Airport Utility not support Airport Express A1084?

Airport Utility 1.3.4 (134.22) on my iPad (iOS 8.1.2 (12B440)) and the version of Airport Utility included with the very latest issued version of OSX on my iMac do not recognize Airport Express model A1084. I can still get on the internet via the AE A1084. Because I cannot configure the AE A1084 I am unable to set password protection on the wifi network or perform other functions.
Is there a fix or work around?
Has Apple abandoned these older AE's (programmed obsolescence), meaning I'll have to buy a new device?
Safari on the iPad has been having problems with web sites, dropping and reloading them - attempts to fix that by resetting network settings resulted in losing access to the AE wifi network. The Airport Express network appears in the "Set up new Airport Base Station" window, but attempts to access it produce the message "The Airport Express named "Apple Network XXXX" cannot be set up by this software."

That is a complex question, and would assume that you had Snow Leopard on the Mac at one time. Best to post your question in the support forum for the operating system that you are using now. Click the link and select your current operating system.
Mac OS & System Software
Doing something like this not for the faint of heart, and should be best left to an IT technician. That is going to be a significant expense.
For far less money, and many less headaches trying to revert to an earlier operating system, and knowing that most Express devices only lasted about 5 years, on average, if it were me, I would buy a new Express device or devices and be thrilled that I got about twice as much use as normal from the older A1084 model.

Airport Utility not allowing me to configure Airport Express

I'm running a PC connected directly to an Airport Extreme (5th Gen). I would like to set up 2 airport express devices in my house. Initially, I was able to get one to connect but not the other. However, now neither device is working properly. I've rebooted, reset factory settings, searched this and other communities, and cursed to no avail.
Here are the steps I've taken:
1. Started my Airport Extreme and configured it via the AP utility
2. I've set it up as a 'Create a wireless network'
3. Set security to WPA/WPA2 Personal
4. I have checked the 'Allow this network to be extended'
5. Radio mode is on Automatic
6. I've enabled a Guest network
7. I do not have MAC Address access control enabled
8. My iPad, iPod, laptops, etc can all pick up the wireless signal and everything is working well
9. From here, I plugged in my two Airport Express devices into an outlet.
10. AP Utility picked them both up as well as my USB printer but only one Airport Express device would work - meaning only one would stream music via iTunes.(I haven't even tried the printer yet)
11. I tried a bunch of reboots etc and finally took the non functioning one back for an exchange.
12. I got home, rebooted everything and no AP utility won't pick either of them up (amber flasing on both Airport Express devices, green light on the Airport Extreme)
13. In desperation I plugged int he Aiport Express devices into the the Airport Extreme ethernet ports and both showed up in the AP Utility.
14. However, everytime I try and configure the Airport Express devices (while plugged into the Airport Extreme) I keep getting a message saying
An error occurreed while trying to access the Appled wireless device. Mkae sure your network connection is valid and try again
Erro -6753
Any thoughts before I take everything back and get a ham radio?

FYI - My external hard drive is formatted to a Mac and my iMac is backing to to it fine. However, everytime I try to select the backup drive on my MacBook Pro, the only option is "other Time Capsule". Airport Utility is not allowing me to access the external hard drive. Anyone...please help! Thanks in advance.

Airport Utility - Not detecting Extreme/Express,

Hi,
I've just upgraded from Windows Vista to Windows 7. I've installed the Airport Utility but it isn't detecting either the Airport Extreme/Express. I can manually connect to them through the utility by entering the ip addresses and I can connect to the wireless network.
The problems are that itunes isn't detecting the Airport Express therefore making it redundant and the wireless internet connection keeps dropping internet connectivity. I'm using a Netgear WN111v2 USB adaptor to connect. It was all running smoothly on Vista but not now.
I have tried disabling the firewall (AVG) and restarting everything but still no luck. The internet will work fine for a few minutes then every page will fail to load for about a minute even though it is still connected the the airport network. Eventually is will just start working again or if you disconnect/reconnect it will too.
I really am stuck at this point so need help. If any more information is needed just ask.
Regards,
Ivan

bump!
need help! or I want my money back for the express as, due to software errors on apple's side, it no longer performs as marketed.

Airport Utility not seeing AEBS or Express

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