AirPort Utility rejecting my AirPort Express password for firmware update

I'm trying to update the firmware on my 1st generation Airport express. When I try to upate it it pop's up and asks for the password, it kept rejecting what I was entering, so confused I did a hard reset on the airport and set it up with a new password. I then went to try update the firmware again with the new password I just created and it's rejecting it again?? Very confused..
Infact it does seem a little bit different this time after resetting it - when you click update firmware it says 'reading wireless Apple device' and pop's up with a password prompt (same as before), I enter the password and the status bar loads a little bit and then the password prompt re appears. You can repeat this process over and over and it eventually gets to the end of the status bar, but then the bar just starts again from zero.
Any insight here appreciated!
Running Windows 7 and an iPhone 5

Okay so I installed airport utility on my iPhone but I still seem to be having no luck. When you click into the aiport there is an option to click which says enter the password for this device to see more options. I tap it and enter the password, but then nothing seems to happen at all and the botton is still there to enter the password.
I've tried to do it again this time plugged directly into my modem via ethernet cable as well - still no joy.
Ideas?

Similar Messages

  • Airport Utility 6.0.0 breaks support for my Airport Express

    Computer updated to Airport Utility 6.0 but that breaks support for my Airport Express.  When I try to access the Airport Express it tells me I have to download Airport Utility 5.6 - but I can't find that anywhere on the Apple sites to download! 

    My catch-all list of Airport 6.0 & Firmware 7.6.1 problems:
    ~~~~~~~~~~~~~~
    I've compiled a catch-all list of problems and changes with Airport Utility version 6.0 and FW 7.6.1. Some of the items may be relevant to this thread.
    THE PROBLEMS WITH AIRPORT UTILITY 6 AND FIRMWARE 7.6.1:
    Introduction: If you find AirPort Utility v6.0 too limiting or strange, you can ALSO install AirPort Utility v5.6, released alongside v6.0, to maintain all your previous capabilities. It works fine with both Airport g and n devices.
    PLEASE NOTE: According to Apple you must FIRST install Airport Utility v6.0 in order to access and install Firmware upgrade 7.6.1. Do that first. THEN install Airport Utility v5.6 and use it instead if you prefer. HOWEVER: Another user has informed me that they were able to use Airport Utility v5.6 to install Firmware v7.6.1 without any problems! This would mean anyone can avoid Airport Utility 6.0 entirely if they chose.
    ~~~~~~~~~~~~~~~~~~~
    1) According to Apple's documentation, Airport Utility version 6.0 is ONLY for Mac OS X 10.7 Lion. It is NOT for 10.6 Snow Leopard. If you accidentally installed v6, you'll have to dig around in Apple - Support - Downloads for the previous relevant version for your devices and OS version. Here is the relevant page:
    http://support.apple.com/kb/DL1483
    2) The HELP for Airport Utility has been updated. When you first access it you may well be looking at the old Help. It is supposed to update itself spontaneously over the Internet. It took a couple minutes in my case. Be sure you are looking at the NEW Help before you start using it. One way to tell is that the list of help topics essentially doubles from what there used to be. Also, the very first topic in the NEW Help should read:
    "Set up an AirPort device > Set up a new AirPort Base Station or Time Capsule"
    3) The HELP has some WRONG information. Here we go:
    3a) There is NO "Enable Guest Network" setting. You CANNOT create a guest network or name it or give it any settings. Why this is still listed in Help, I have no idea. Why the setting is gone: This is most likely because the technology behind guest networks, WPS, has been thoroughly CRACKED in the wild. Google "WPS cracked" for lots of documentation of the situation. It won't be resolved soon.
    3b) I can't find any 'Setup Assistant". Everything is now manual. This is not to say that there isn't a setup assistant that appears when you FIRST set up your Airport device. I don't know.
    4) After installing Airport Utility v6.0, there is no indication of the accompanying firmware update until you decide to run the new version. Even then, you have to click on the big icon of your Airport device and notice an 'Update' button about halfway down the popup window. You then have to assume that this button is telling you to update your firmware.
    5) After you update your Airport device's firmware, you may well discover an ERROR subwindow popping up inside Airport Utility that says:
    "An error occurred while updating the firmware. -6721"
    Don't panic! All you need to do is go into your Wi-Fi settings, either in your menubar or the Network preferences, and turn OFF Wi-Fi, then turn ON Wi-Fi again. This is part of a long standing bug in Lion's Wi-Fi with which I bet you are already familiar, certainly up through Lion version 10.7.2.
    6) Miscellaneous changes in Airport Utility 6:
    6a) The keyboard command to manually change your Airport devices settings is GONE. You have to click the little 'Edit' button after clicking on the big icon for your device.
    6b) There is no longer any summary window for your Airport device. You have to instead click on the big "Internet" icon for related data, then click on the big icon for your Airport device for local settings data.
    6c) There is no longer any HELP advising users to EXPORT their settings. (The Help only talks about Import of settings). BE SURE TO EXPORT YOUR NEW SETTINGS! I did this immediately after both updates.
    6d) MAC address filtering for Airport devices is GONE.
    6e) All references to IPV6 anywhere are GONE. I have to assume the IPV6 settings are now entirely working and entirely automatic. Let's hope so.
    6f) Signal and Noise data and graphs are GONE. Use Apple's Wi-Fi Diagnostics app instead. Apple have hidden it here in Lion:
    /System/Library/CoreServices/W-Fi Diagnostics
    6g) In order to access the menu items in Airport Utility, you have to first click on the big icon for your Airport device.
    --> No doubt there are other changes, oddities or bugs related to these changes. But this is what I came up with during a cursory strafing of the software.

  • AirPort Utility not detecting Airport Base Station nor Airport Express

    Earlier today, we were listening to music on multiple speakers (computer and airtunes / airport express) as we always do. Nothing new here. Stereo speakers stopped and computer lost connection with Airport Express. Couldn't get it to reconnect. Unplugged airport express and plugged it back in - no dice. Hard restart.....AirPort Utility detected it once and I tried to reconfigure. Got an error message at the end of configuration.....
    Now.....
    Airport Utility doesn't even pick up the Airport Express. Not only that, it doesn't pick up the Airport base station, which we use for our internet connection (and I'm using right now). Both are old - Airport base station is the round small anthill looking one (probably about 6 or 7 years old) and airport express is about 5 years old. Never had a problem with either. Airport Utility is 5.4.2.
    For now, Airport base station is working, but I don't have access to it via Airport Utility. Airport express just flashes amber......

    Welcome to the discussions!
    Not sure what to suggest that you may have not already tried. I would recommend that you start with the base station first to see if you can access the settings in AirPort Utility.
    Have you tried connecting an ethernet cable from your computer directly to one of the LAN ports on your base station to see if that will help? Power down your base station and computer before you hook up the ethernet cable. If no luck at first, leave the ethernet cable connected as sometimes the base station will simply "appear" after a few minutes.
    If still no luck after several tries, your only alternative is to hard reset the router back to factory defaults and try to reconfigure it.
    Once you get the base station back, you can use the same procedure on the Express to see if you can reconfigure it.

  • How do i get airport utility to recognize airport express?

    Airport express does not show up on my list of devices when I start up Airport Utility.  I'd love to use express with my stereo, but I cannot.

    If that AirPort Express hasn't been configured, there are two ways to get AirPort Utility to "see" it:  (1) Connect an Ethernet cable between the Express and your Mac.  This works best if you don't need the Ethernet of the Express to connect to another router.  (2) Use the AirPort/WiFi menu bar item to look for a network named in the form "Apple Network xxxxxx".  That's the temporary network that the Express is creating.  If you select that network, AirPort Utility should list the Express.  Once you've configured the Express and restarted it, you'll have to reselect the appropriate wireless network.

  • Airport utility won't accept my password

    My mom called me into her office downstairs to set up a password on our airport extreme and we ran into a problem. Airport utility will not accept the password. Is there a different password for the actual airport extreme or is it the same as the network password? Thanks a ton- Rainshine

    The AirPort routers have two passwords.
    One is a base station or device password, used to access the settings on the AirPort
    The other password is a wireless network, used to join the wireless signal that the AirPort produces.
    If you have forgotten a password, you can use a Soft Reset procedure to reset one or both passwords. See this Apple support document for details:
    Resetting an AirPort Base Station or Time Capsule FAQ

  • This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Go to AirPort Service and Support for more information.

    I am trying to update my Airport Extreme. I go into the Airport Utility and this is the message attached I get when clicking on it.
    "This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Go to AirPort Service and Support for more information." That;s it.
    I guess I can hard reset it, but this seems weird. Any advice would be nice.
    Thank you.

    Dear Bob, I have same problem:
    "This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Go to AirPort Service and Support for more information."
    My MBAir is running OSX 10.9.3 and the AIrPort Extreme I'm trying to use is A1143.
    Thanks

  • Is there a manual I can PRINT for the Airport Utility Software Version 5.5.3 for Windows?

    Is there a manual I can print for the Airport Utility Software Version 5.5.3 for Windows?
    If there is, I can't seem to find it anywhere (in the Software, by using Google, etc).

    I dont' believe there were manuals out there for different versions of the utility. That would be quite a few different manuals.
    There are different manuals for the different base stations however...

  • How do you upload firmware to Airport extreme with the following message: This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Use AirPort Utility 5.6 to update this base station. I'm using airport utility 6.0

    The airport extreme at my parent's house has not had its firmware update in some time and it keeps dropping the internet connection and needing to be reset.
    I went to update firmware and opened up airport utilities (I'm running airport 6.0 on Mountain Lion, 10.7.4).  Everytime I open the airport utility I get the following message: "
    This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Use AirPort Utility 5.6 to update this base station. AirPort Utility 5.6 is available at AirPort Service and Support.
    I've followed the link and tried to update firmwares but none are available and the print says that airport utility will look to see if firmware are available and load them as necessary when prompted by user.
    One link said the only way to solve this problem is open up Airport Utility 5.6. I tried to do this, but 5.6 is not supported on Mountain Lion and couldn't be opened up.
    I'm getting the exact same message on my other computer, a Mac Air.
    So basically, can't download new firmware and am stuck with a ****** airport extreme that needs to keep being reset, a factory reset, in order to use the internet, but then continues to give me the same message.
    Thanks!

    See this article for instructions on how to install AirPort Utility 5.6 for Lion on Mountain Lion:
    http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html

  • HT1218 my time machine no longer appears in airport utility "No configured AirPort base stations have been found."

    my time machine no longer appears in airport utility "No configured AirPort base stations have been found."

    Basic troubleshooting: start with a "hard reset" - hold its reset button depressed continuously, about five seconds, until your TC's LED flashes rapidly. After a moment or two it will flash amber, slowly. You will then need to reconfigure it using AirPort Utility.
    This does not affect your Time Machine backups.
    If its LED remains illuminated amber without blinking after several minutes, it may have a problem you will be unable to fix. In that event, try another "hard reset".

  • HT1178 Airport utility cannot find Airport Time Capsule base station

    I just purchased the new AirPort Time Capsule 2TB and after trying to set it up with my MAC I realized that the AirPort utility software was old and instead tried setting it up with my ipad that has iOS 6.1.3. However eventhow I remain connected in the internet, I cannot find any base station with the updated AirPort utility. Reseting Time Capsule and modem has not helped. Has anyone else had the same problem and how have you solved it?

    Sorry, can you please clarify, and provide a bit more information?
    You can "see" the Time Capsule using your iPad, but not using AirPort Utility on your Mac, correct?
    If yes, what version of AirPort Utility do you have on your Mac?  If you are not sure, open AirPort Utility, click the AirPort Utility menu in the upper left corner of the screen and click About AirPort Utility.
    Post back with the version number that you see there.

  • External hard drive is not working on airport time capsule even after 7.7.2 firmware update.

    External hard drive is not working on airport time capsule even after 7.7.2 firmware update.
    I have the latest Airpor Time capsule 2gb. I specifically bought it so that I could have an external hardrive set up to wirelessly house my itunes library and movies. When i connect the drive, all i get is that the disk needs to be repaired.
    the drive can works fine when connected to the macbook pro and I have run the verify and repair features in disk utility. I have also reset the airport timecapsule as well following these changes and still no change.
    The 7.7.2 update says that it addressed the usb issue of not showing the drives but there are still problems as I cannot get it to appear.
    Please help.
    Thanks

    How is the hard drive formatted?
    Have you tried using a powered USB hub with the drive when it is connected to the Time Capsule?
    (The USB port on the Time Capsule is borderline as far as power is concerned....you may need to use a powered hub.....even if the hard drive has its own power supply)
    If the drive is formatted correctly....and....it has ample power, it will "show up" when you open AirPort Utility, click Edit, then click the Disks tab at the top of the next window.
    In the example below, my Time Capsule drive is named "Backups" and another drive named "WD Drive" is connected to the USB port on the Time Capsule.
    You should see the name of your Time Capsule drive (named "Data" unless you have changed the name) and the name of the USB drive if you perform the same check.
    What do you see?

  • Required to enter apple id password for every update in app store

    I just updated my macbook pro to Mavericks. After the install and reboot, I went to install updates and it is requiring me to enter my apple id and password for every update.  This behavior is new.  Why is App Store.app reading the password from my keychain?

    Oops.  Why is it not reading from the keychain.

  • Lync Phone Edition and wpad.dat - using proxy for firmware updates

    Our Lync Phone Edition devices seem determined to use our proxy server for firmware updates, even though the server is directly accessible.
    Has anyone else experienced this?  Is there a workaround?  
    The phones are learning of the wpad.dat file via DHCP 252.  The wpad file has several rules that should be causing a bypass but none is taking effect.   The proxy is dropping the traffic because it doesn't match a rule.
    0:59:53.632.540 : [CPU 0] Raw data 208 (wchar), UCD_LOG_INFO: 08/04/2014|10:17:13 UCDAPI: PerformImageUpdateThread started with lpThreadParm(0x1938c00)
    0:59:53.688.396 : [CPU 0] Raw data 1246 (wchar), UCD_LOG_INFO: 08/04/2014|10:17:13 UCDAPI: XMLRequest To OCS = <Request><DeviceType>UCPhone</DeviceType><MacAddress>00-04-F2-9E-8F-F4</MacAddress><SerialNumber>0004f29e8ff4</SerialNumber><IP>10.124.1.41</IP><UserID>[email protected]</UserID><NumOf 0:59:53.688.638 : [CPU 0] Raw data 174 (wchar), UCD_LOG_VERBOSE: 08/04/2014|10:17:13 UCDAPI: UCDHTTPTransport::CloseConnections called
    0:59:53.731.587 : [CPU 0] Raw data 444 (wchar), UCD_LOG_INFO: 08/04/2014|10:17:13 UCDAPI: UCDAutoproxyGetProxyInfo: https://xyz-lyncfe-02.xyz.net/RequestHandler/ucdevice.upx can be reached through one of these proxies: 192.168.127.201:8080 192.168.127.202:8080
    --:--:--.---.--- : [CPU 0] ====================== Data loss counter: 0 bytes lost ======================
    0:59:53.983.597 : [CPU 0] Raw data 174 (wchar), UCD_LOG_VERBOSE: 08/04/2014|10:17:13 UCDAPI: UCDHTTPTransport::CloseConnections called
    0:59:53.985.010 : [CPU 0] Raw data 1494 (wchar), UCD_LOG_INFO: 08/04/2014|10:17:13 UCDAPI: OCS Response = <?xml version="1.0" ?><Response><NumOfFiles>1</NumOfFiles><CurrentTime>2014-08-04T13:17:13</CurrentTime><Update><FileName>CPE.nbt</FileName>
    <SignatureFileName>CPE.cat</SignatureFileName>
    <DescriptFi 0:59:53.991.169 : [CPU 0] Raw data 170 (wchar), UCD_LOG_INFO: 08/04/2014|10:17:13 UCDAPI: SetLanguageList called with langlist (ENU)
    0:59:53.996.727 : [CPU 0] Raw data 1394 (wchar), UCD_LOG_INFO: 08/04/2014|10:17:13 UCDAPI: Selected download string =
    FileName = CPE.nbt
    SigFile = CPE.cat
    BaseURL = http://xyz-lyncfe-02.xyz.net/RequestHandler/Files/UCPhone/POLYCOM/CX600/Rev-5/ENU/4.0.7577.4444/CPE
    RelURL = /RequestHandler/Fil 0:59:54.002.158 : [CPU 0] Raw data 146 (wchar), UCD_LOG_INFO: 08/04/2014|10:17:13 UCDAPI: CallDiskCleanUpCallback called
    0:59:54.002.460 : [CPU 0] Raw data 137 (char), UCD_LOG_VERBOSE: 08/04/2014|10:17:13 Aries: 08/04/2014|10:17:13.685 5540002:4390672 TRACE :: CImageUpdate::UpdateStartedCallback: Enter

    I do not have those options set in DHCP because we do not use these as PIN-authenticated phones.  The phone is registering fine and is learning the correct URL:
    BaseURL = http://xyz-lyncfe-02.xyz.net/RequestHandler/Files/UCPhone/POLYCOM/CX600/Rev-5/ENU/4.0.7577.4444/CPE
    Are you saying that the phone will bypass the proxy if it learns the server name via DHCP but it will use the proxy (and ignore the local names list in wpad.dat) if it learns the name via DNS-based discovery and SIP registration?

  • Airport Express Password for mac and windows

    i have airport express in my office and i have both windows laptops and mac's, i tried to setup a password for the airport and it succeed but the problem when i try to access the airport from windows it ask for password and i use my correct password but unable to connect on it. i am using 12 digital # for the password.
    now i have removed the password and all the machines able to connect even the other companies are sharing my internet
    is there any way to encrypt the airport? and i want each machine to be asked for the password.
    thanks

    Welcome to Apple Discussions!
    One of the advantages of OS X is it has it's own password manager called Keychain Access. Unfortunately Windows doesn't have an equivalent so you have to rely on third parts applications like Roboform. To locate Keychain Access simply click Command-Spacebar and type Keychain Access and Spotlight will locate it.
    There is another tool you can try that has gotten pretty good reviews, it is:
    http://download.cnet.com/1Password/3000-18501_4-95581.html
    I'm not aware of any third parts apps that work on both Windows and OS X so you may be forced to use two solutions.
    Regards,
    Roger

  • Why does Airport Utility not support Airport Express A1084?

    Airport Utility 1.3.4 (134.22) on my iPad (iOS 8.1.2 (12B440)) and the version of Airport Utility included with the very latest issued version of OSX on my iMac do not recognize Airport Express model A1084. I can still get on the internet via the AE A1084. Because I cannot configure the AE A1084 I am unable to set password protection on the wifi network or perform other functions.
    Is there a fix or work around?
    Has Apple abandoned these older AE's (programmed obsolescence), meaning I'll have to buy a new device?
    Safari on the iPad has been having problems with web sites, dropping and reloading them - attempts to fix that by resetting network settings resulted in losing access to the AE wifi network. The Airport Express network appears in the "Set up new Airport Base Station" window, but attempts to access it produce the message "The Airport Express named "Apple Network XXXX" cannot be set up by this software."

    That is a complex question, and would assume that you had Snow Leopard on the Mac at one time. Best to post your question in the support forum for the operating system that you are using now. Click the link and select your current operating system.
                  Mac OS & System Software     
    Doing something like this not for the faint of heart, and should be best left to an IT technician. That is going to be a significant expense.
    For far less money, and many less headaches trying to revert to an earlier operating system, and knowing that most Express devices only lasted about 5 years, on average, if it were me, I would buy a new Express device or devices and be thrilled that I got about twice as much use as normal from the older A1084 model.

Maybe you are looking for

  • Table control View in Maintenance order Services tab

    Hi Experts, I am trying to change the table control fields of the services tab of the maintenance order , when we use PM03 control key to generate services PR. I try to remove some check box which are earlier defined as invisible to make it visible.

  • Brand new ipod Touch (8GB) does not work with DHCP

    I have a brand new iPod Touch (8GB) that will not work using DHCP. No matter what I do (reset router, reset ipod) the DHCP still doesn't work. I can manually setup an IP/Gateway/netmask/etc. and it works but I really need the DHCP to work if at all p

  • Download of Firefox 21 crashed, reboot no good, can't open existing nor download 22

    I downloaded 21, then tried to open Firefox. I received a popup saying I had to reboot the computer. I did this several times. I still can't open Firefox or download another version. I keep getting the reboot message. I've thought of uninstalling and

  • How to sort a file

    How to sort a file, simple unrefractored example import java.io.*; import java.util.*; public class Sort    * Sorts a file that contains data per line using a TreeMap    * @param args There must be at least one argument, and only the first    * argum

  • Calendar appointment reverting when reminder is dismissed.

    Exchange Server 2010 v14.01.0438 iPhone5S 16GB iOS 8.1.3 (12B466) One user in particular has witnessed (randomly) calendar appointments on her iPhone revert to a previously scheduled time/date when a reminder alert is dismissed on her iPhone. The res