AirPort Utility says no devices found, but 2 are hooked up and running

When I AirPort Utility I'm getting the message "AirPort Utility was unable to find any AirPort wireless devices. Make sure the AirPort wireless device you want to set up is plugged in and in range of your computer, and then click rescan to try again."
What's odd is my Mac Mini is logged into my AirPort Extreme, and I tested my AirPort Express, and it is working also. Why is AirPort Utility having problems seeing these two devices that are up and functioning properly?
Message was edited by: web-betty

Could this be a PC/Mac firewall application issue? i.e. TCP 5009 for the AirPort Admin Utility port.
http://support.apple.com/kb/TS1629

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W utility says may be overheating but has good ventilation and barely warm. When unit first started working internal fan would come on since then has not come on again?

AirPort Extreme constant amber blinking light no green since initial start up. Utility says it may be overheating but unit has good ventilation and even after sitting all night still the same. Did notice when first setting up heard internal fan come on periodically and since then have not heard it come on once. Could the fan be bad and this is why it is saying its hot?

Possibly. Have Apple evaluate it.
If you are planning to go to a Genius Bar make a reservation: http://www.apple.com/retail/geniusbar/

My airport utility says it cannot find any airport wireless devices, even though I am accessing the net via my wifi. What's up with this?

My airport utility says it cannot find any airport wireless devices, even though I am accessing the net via my wifi. What's up with this? Also, I cannot connect to my Photosmart b209a printer, though a different computer - same Macbook Pro can. I tried redownloading the software, but in the setup I get a "device not reachable" message: "However to continue configuring the device in network, your Mac must have access to the device. So please make sure that your Mac has access to the Network ..." I've checked my network on the system preferences and it's properly connected. I'm on the net as I do this. Tis very frustrating, and any assistance woud be appreciated.

Airport Utility is for administration of genuine Apple Base Stations. If you have a different Brand, Airport Utility can do nothing for you.
I think they're using ethernet.
To connect a Printer via Ethernet, no password is needed.
We already tried the password for the internet and that did not work...
If a password is required to connect to the Internet, then WiFi is likley being used, and that WiFi password is the one needed for the Printer connect wirelessly as well.
What make&model Printer? Is it indeed a Wireless Printer? Most connect via USB, but that would force it to use a specific computer to assist in printing.

Airport Extreme-Airport Utility SAYS I'm connected to internet but I'm not

Have several apple computers connected via ethernet to ATT DSL; was using a Netgear router...but it was SLOW SLOW SLOW to open new internet pages: trouble shooting with AT&T proved that when I hooked my computer direct to modem, internet speed was FAST; so problem was Netgear router.
So I hopped to Apple store and bought Airport Extreme. Completed setup per instructions...Network preferences says I am connected to the internet, the Airport Utility says I am hooked up to the internet; proper lights are ON for both the modem and Airport Extreme unit, yet when I click on Safari it says I am NOT connected to the internet....ummmmm...I have no idea what to try next...any ideas, please????

I realize that I made a slight error in my initial description; all the computers are attached to a switch, which is in turn attached to the Airport Extreme which is in turn attached to the modem.
Thanks for your speedy reply!!! My husband says we are not using a PPPoE connection, but rather a DHPC connection, so the PPPoE senario doesn't apply.
Any other ideas????
Thanks, Barb

When i first got my ipod touch 4th generation i connected it to itunes but on my computer said new device found but on itunes there are no devices found so im stuck with the connect to itunes symbol on my ipod

i got my ipod touch 4th generation and when i first connected it to itunes it would say device found on my computer but on itunes it would say no device found so im stuck with the connect to itunes symbol on my ipod touch like when u first turn it on

Try here. Start with the one the best fits your symptoms.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Does not appear in Windows or iTunes and Device Manager is empty

HT4587 I downloaded Airport Express Utility 5.6 to get my Airport Express to work with the latest Mac OSX 10.7.4, but when I install and run it, it still says my Airport Express is out-of-date and needs the 5.6 utility.

I downloaded and installed Airport Express Utility 5.6 to get my old Airport Express to work with the latest Mac OSX 10.7.4, but when I install and run it, it still says my Airport Express is out-of-date and needs the 5.6 utility. What's up?

It is likely that you downloaded AirPort Utility 5.6.1. If you checked the requirements, this only runs on Leopard or Snow Leopard Macs.
You have Lion, so you need AirPort Utility 5.6 for Mac OS X Lion

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine. My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's. On the non-working Ipods, the Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
any help is appreciated. Chris4sail

Hello there, chris4sail.
The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Disk Utility says everything's fine, but Install disk doesn't find my internal drive as a possible destination. When I startup with Command S, I get a looping "cannot mount errno = 19" message.

Disk Utility says everything's fine, but Install disk doesn't find my internal drive as a possible destination. When I startup with Command + S, I get a looping "cannot mount errno = 19" message.
Problem started when I used Tech Tool Pro 6 to "de-fragment volume". Had to cancel that process before it finished because I ran out of time. Thereafter, when I startup my machine normally, I get the gray Apple logo at first, but it changes to a prohibited symbol (circle with a slash thru it) and hangs.
When I startup holding the Option key, I can see my internal drive, but I get the same results as above.
When I startup using the MacBook OSX Install DVD, it does not find my internal drive as possible destination.
When I startup using the MacBook OSX Install DVD and then run Disk Utility, it finds my drive, allows me to "repair" and says everything is fine.
When I startup with Command + S, I get a looping error message "errno = 19" and cannot stop it to do anything else.
When I startup from Disk Warrior v4.4, it does not find my internal drive to do any repairs.
When I startup from Tech Tool Pro 6 and run the "computer check" diagnostics, everything passes but the Volume Structure, which fails at "Volume Extents (B-tree)." When I use TTP's "Tools" option to run "volume repair" it will show my internal drive and allow me to click the GO button, but nothing happens and nothing changes.
I have a Time Machine backup on an external USB drive, but for as long as the internal drive doesn't mount, I can't use the backup to restore.

It's a false report and should be ignored.
I would not rely on TT as I've already said earlier even before Grant posted similar advice.
I really think the Rigid Disk Block may be corrupted. This holds the partition map and could prevent a volume from being unmounted. Unfortunately, there is no way to fix that without repartitioning the drive which will remove everything. So, before going down this road I hope you have backups or can make a backup.
Drive Partition and Format
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Proceed with reinstalling OS X.
5. Download and install Mac OS X 10.6.8 Update Combo v1.1.

My Mac mini isn't reading my camcorder. Says no device found.

My Mac mini isn't reading my camcorder. Says no device found. I'm trying to upload my Christmas video to iMovie but it says no device connected.

Since nothing connects, try resetting the SMC.
I am not trying to be funny, but be sure the Mac Bluetooth is turned on...
Barry

How do I tell what version airport express I have? Airport Utility says this version does not support this base station. What to do, how to update?

I tried to add an older airport express to my network that I had not been using. It shows up in Airport Utility but Airport Utility says that this version of Airport Utility Dies not support this base station. I am running airport utility V6.3.4 on a mac mini running OS X 10.10. Not sure which airport express it is, nor how to check. I assume I need a firmware upgrade on the Airport Express, but not sure how to do this without Airport Utility. I tried to download an older version of Airport Utility, but could not install because it does not support OS X 10.10 Any ideas other than throwing a perfectly good airport express away?

Don't throw the AE away. It is still very useful as I have both the old & new each work well (sometimes the sound keeps dropping out but I think that has to do with the wirless settings!!!)
You need Airport Utility 5.6.1 which works in 10.10 - I managed to download a .dmg from the net but not sure how I could get it to you.
The new utility doesn't support the old AEs unfortunately which I have and Apple have no intention of allowing a utility that will cover all
AEs.
Try and get a version 5.6.1.

My iPad 2 charger is not working when plugged to a wall..but when plugged to a computer...it says unknown device...what's happening and how do I fix this problem?!

My iPad 2 charger is not working when plugged to a wall..but when plugged to a computer...it says unknown device...what's happening and how do I fix this problem?!

Have you recharge your iPod for at least 2 hours, preferably till the Full charge Battery symbol comes ON.?
See this Apple support Article
http://www.apple.com/support/ipod/five_rs/classic/
You did not by chance bought the Hello Kitty special edition?
Have nice day!

I am trying to upload photos from my iPhone to my macbook but each time I plug my iPhone into the macbook, a message comes up which says my device is locked with a passcode and I cannot load the photos. Please help.

I am trying to upload photos from my iPhone to my macbook but each time I plug my iPhone into the macbook, a message comes up which says my device is locked with a passcode and I cannot load the photos. When I plug my phone in, it is on the home screen and unlocked so I don't understand what I am doing wrong. This has never occurred before. Please help.

Get a powered USB hub.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

HT5824 I want to start up my Iphone 5s problem it is still link in one apple Id which when i check in my computer no device found but still showing that it was link to that apple Id

I want to start up my Iphone 5s problem it is still link in one apple Id which when i check in my computer no device found but still showing that it was link to that apple Id

Nanner1 wrote:
When his phone arrives will it prompt me to set up a brand new apple ID and if so do we create a new one or use mine and create a new one later for iCloud?
I HIGHLY suggest He create a new AppleID for himself.
He can do it now then simply use the new AppleID when he gets the iPhone.
Best suggsetion its to have a computer login for him wtih is own iTunes and then he will have his own contacts, calendars and all other data.
He can do that now & set up iCloud then when he gets the phone, he can simply enter his AppleID and its done.

My phones imessege has not been working, it connects to my email but not my phone number it says its an option but its in grey and i am not able to click it as an option

i have a iphone 5 and my phones imessege has not been working, it connects to my email but not my phone number it says its an option but its in grey and i am not able to click it as an option

Depending on what iPhone you have when you get to the connect to wifi you should be able to activate your device over cellular data. Try doing a hard reset by holding the home circle button an power button until an apple pops up and the go through the setup again and when you get to the wifi part a option should be setup with cellular data iPhone 4 and above should give this option sometimes doesn't like showing up that's why u have to do a hard reset first

AirPort Utility says no devices found, but 2 are hooked up and running

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