Airport Utility says update needed?

I have an Airport Extreme A1034 which has worked great for the past 6 years w. DSL modems. Just got cable internet and it will not work. I can't utilize Airport Utility to check MAC #, etc. because it says,
"This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support."
When I go to download APU v5.6, it says it is for Snow Leopard OS. I have Lion. What can I do? Thanks.

When I go to download APU v5.6, it says it is for Snow Leopard OS. I have Lion
Suggest that you download and install the correct version of AirPort Utility 5.6 for Lion. This one:
AirPort Utility 5.6 for Mac OS X Lion

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How do I tell what version airport express I have? Airport Utility says this version does not support this base station. What to do, how to update?

I tried to add an older airport express to my network that I had not been using. It shows up in Airport Utility but Airport Utility says that this version of Airport Utility Dies not support this base station. I am running airport utility V6.3.4 on a mac mini running OS X 10.10. Not sure which airport express it is, nor how to check. I assume I need a firmware upgrade on the Airport Express, but not sure how to do this without Airport Utility. I tried to download an older version of Airport Utility, but could not install because it does not support OS X 10.10 Any ideas other than throwing a perfectly good airport express away?

Don't throw the AE away. It is still very useful as I have both the old & new each work well (sometimes the sound keeps dropping out but I think that has to do with the wirless settings!!!)
You need Airport Utility 5.6.1 which works in 10.10 - I managed to download a .dmg from the net but not sure how I could get it to you.
The new utility doesn't support the old AEs unfortunately which I have and Apple have no intention of allowing a utility that will cover all
AEs.
Try and get a version 5.6.1.

My airport utility says it cannot find any airport wireless devices, even though I am accessing the net via my wifi. What's up with this?

My airport utility says it cannot find any airport wireless devices, even though I am accessing the net via my wifi. What's up with this? Also, I cannot connect to my Photosmart b209a printer, though a different computer - same Macbook Pro can. I tried redownloading the software, but in the setup I get a "device not reachable" message: "However to continue configuring the device in network, your Mac must have access to the device. So please make sure that your Mac has access to the Network ..." I've checked my network on the system preferences and it's properly connected. I'm on the net as I do this. Tis very frustrating, and any assistance woud be appreciated.

Airport Utility is for administration of genuine Apple Base Stations. If you have a different Brand, Airport Utility can do nothing for you.
I think they're using ethernet.
To connect a Printer via Ethernet, no password is needed.
We already tried the password for the internet and that did not work...
If a password is required to connect to the Internet, then WiFi is likley being used, and that WiFi password is the one needed for the Printer connect wirelessly as well.
What make&model Printer? Is it indeed a Wireless Printer? Most connect via USB, but that would force it to use a specific computer to assist in printing.

Hi. I'm trying to set-up the wireless access times in my Airport Utility. I need to enter the "Description" and the "MAC Address" of each wireless client before I assign access times. What are these? Thanks.

Hi. I'm trying to set-up the wireless access times in my Airport Utility. I need to enter the "Description" and the "MAC Address" of each wireless client before I assign access times. What are these? Thanks.

Let's say that an iPhone is one of the wireless clients that you want to allow access to the network.
The Description of this device is anything that you want to specify for easy identification purposes. For example, the Description might be something like......
Rex's iPhone
The MAC Address, also known as a Wi-Fi Address is a unique indentifiction number that is assigned to every device. The number will always follow this form:
xx : xx : xx : xx : xx : xx, where "x" could be a number or letter.
To find the MAC Address or Wi-Fi Address of an iPhone or iPad.....
On the Home screen.....
Tap Settings
Tap General
Tap About
Wi-Fi Address is the item that you want
If you have a Mac computer......you can find the MAC Address or Wi-Fi Address as follows:
Open System Preferences (gear icon on the dock)
Open Network
Click on Wi-Fi on the left
Click Advanced at the lower right
The Wi-Fi Address for the Mac is located at the bottom of the window
Other wireless devices usually have the MAC Address or Wi-Fi Address on the label on the back or bottom of the device

My user avatar when I login is blank and says "update needed?"

If I restart or turn off my computer, then turn back on, my avatar for my main admin account is blank and says "update needed?" It is strange bc if I log off, then it shows up normal (although the order of my users is switched for some reason with my admin account being in the middle).
I even tried entering time machine and restoring my computer to before this happened and it didn't help.
Any ideas? I tried updating software and nothing. It is up to date. Thanks.

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

Airport Extreme-Airport Utility SAYS I'm connected to internet but I'm not

Have several apple computers connected via ethernet to ATT DSL; was using a Netgear router...but it was SLOW SLOW SLOW to open new internet pages: trouble shooting with AT&T proved that when I hooked my computer direct to modem, internet speed was FAST; so problem was Netgear router.
So I hopped to Apple store and bought Airport Extreme. Completed setup per instructions...Network preferences says I am connected to the internet, the Airport Utility says I am hooked up to the internet; proper lights are ON for both the modem and Airport Extreme unit, yet when I click on Safari it says I am NOT connected to the internet....ummmmm...I have no idea what to try next...any ideas, please????

I realize that I made a slight error in my initial description; all the computers are attached to a switch, which is in turn attached to the Airport Extreme which is in turn attached to the modem.
Thanks for your speedy reply!!! My husband says we are not using a PPPoE connection, but rather a DHPC connection, so the PPPoE senario doesn't apply.
Any other ideas????
Thanks, Barb

Airport Utility says "Internal disk needs repairs".

I've had my Time Capsule for quite a while, and never had any problems with it. I keep my iTunes library on it, which is around 130GB of music. Recently, I had my iPod that held all my music had a hard-drive problem and I had to get it replaced and haven't received the new one yet. So the only place my music library is is on the Time Capsule. Lately it had been giving me problems while I was copying files in iTunes to it, and would disconnect in the middle, but when I unplugged it and plugged it in again (resetting did nothing) it would be fine until I was copying files to it again. Today, it did this multiple times, and then Airport Utility popped up saying the "internal disk needs repairs". I've read other people who had this problem, but the only thing I can find is that they had to erase it and then it was fine. I have the music library backed up on CDs from a few months ago, but I would really prefer to have the complete one as it stands now. Is there any way for me to fix this problem without erasing the entire hard-drive? I want those files!

Welcome to the discussions!
Open your Hard Drive and look for your Time Capsule on the left under the SHARED heading.
Click the TC icon and a TC folder will display to the right.
Double click this folder to display the xxxx.sparsebundle files that contain all of your backups.
Double click on the xxxx.sparsebundle file for your computer. If a window pops up with a "skip" option, click "skip". A white disk image of your backups will appear on your desktop in a few minutes.
Open Hard Drive > Applications > Utilities > Disk Utility
Select your backup image in Disk Utility and click Verify
Depending on how large your backup is, it may take hours for Disk Utility to check your disk
If Disk Utility reports errors, click Repair to see if that will fix the issues.

Cannot get airport utility to update

Today I purchased Airport Extreme to replace my router which died. I am on a PC with Windows 7 Ultimate. I downloaded Airport Utility 5.5.3 and it saying I need an update to 5.6.1. OK, so I click update and it closes the program and then nothing. Is it updating? How do I tell if it is updating? Now on to another problem (and maybe this is connected to the first problem), I could not get the utility to recognize the Airport Extreme so I went back to Best Buy with the intention of returning the product only to find I could set it up with my iPhone. OK, I have it set up, but now I want to change the name of the network which can only be done with the Airport Utility which does not recognize my router. It's Catch 22!!! Thank for any help.
Betsy
Windows 7 Ultimate

This is a Lion issue....AirPort Utility 6.0 is now part of the operating system.....that has been discussed in a number of threads in the OS X Lion support area. Suggest that try over there.
I have not checked recently, but the "fix" mentioned in a number of thrreads (suggested by Apple) was to re-install Lion again. Things may have changed, so you would want to get full details and probably work with Apple directly on this.

I have connected a new time capsule to a dsl modem. It doesnt see the internet. Airport utility says: Disconnected. But it isnt. Internet tab shows PPPoE. Must I enter Account Name or Password? If so, where do I find them? If not, what do I do?

I have connected a new Time Capsule to a DSL modem using an ethernet cable . The modem is working fine and connected fine. But the Time Capsule doesnt seem to be talking to the modem. If I click the internet Icon in Airport Utility it shows Disconnected.If I click the Time Capsule icon and go to the internet tab it shows Connect using PPPoE. Is that what it should be? In the box below there is place for an account name and password. DO I need to filll these out and if so what do I put there--information about the Time Capsule of informationabout the Modem? And where do I find the information.
Or am I completely on the wrong track.

Thanks. The modem is a Speedtouch ST585 v6. How do I know whether it is in adsl bridge? Also this is a modem-***-router. Does that make a difference?
If you did not put it in bridge then it is not in bridge..
Connect a computer directly to the modem.. open the browser to either 192.168.1.254 or 10.0.0.138 (if neither of those work you will have to check the IP address your ISP has set).
BTW who is your ISP and do they allow PPPoE.. for instance most ISP in UK do not use pppoe so you have no choice but to run the 585 as a router. In which case bridge the TC
Anyway.. open the setup configuration in the Thomson and select a template that says bridge.. run through the wizard and it will then bridge the modem.
And I am using Airport Utility 6.0. How do I get the earlier version?
By reading the site link I just gave you.. downloading the utility and running it on your computer. Or simply google to 5.6 lion airport utility... that is the way I find things when I don't have the link memorised.
Finally, AIrport Utility shows a number in a red dot next to the time capsule icon, currently 2. What is that for? What does it tell us?
Firstly download the useful utility.. but the dots tell you something is wrong and preventing the TC from working.. if you open the utility it should tell you what the errors mean.. I cannot tell you what they are, but it is likely to be no internet connection and pppoe has failed.

Time Capsule running 7.4.2...AirPort Utility says up-to-date

I upgraded to AirPort Utility 5.5.1. When I check for updates it says I'm up-to-date, but the TC firmware is 7.4.2.
I have a refurbished 1TB dual-band purchased about 9 months ago. Is this firmware update not applicable to my device?
Thanks for your help!

The firmware update states it is for Late 2009 models.
http://support.apple.com/kb/DL965

Which version of Airport Utility do I need?

I am trying to manage and configure my old Airport Extreme Base Station..cone shaped, white, 2003.....
Airport Utily version 5.6.1 doesn't recognize it....how far back version wise do I need to go so I can download the right version?
Thanks!

Using Snow Leopard you should definitely use AU 5.5.3. Later versions won't work.
If it is not being recognized, yes it's another problem. Perform a "hard reset" and attempt to establish contact with it again:
Resetting an AirPort Base Station or Time Capsule FAQ
Press and hold the reset button with a pen or pencil until you see the status light (LED) start to flash amber rapidly, which should occur after about five seconds.
Release the button, and the AirPort Base Station or Time Capsule will hard reset.
Edit: Bob Timmons may be right. I no longer have an original AEBS to test. The AirPort Utility version is correct but if it can't find the Extreme it might require a Mac running Tiger. If you can locate one of those, I am certain that will work. Another alternative is to use a PC with a version of AU for Windows.

Airport Utility windows update from 5.1.0 to 5.2.1 will not update

I have airport utility installed. whenever I open it, I get a message that tells me an update 5.2.1 is avail. I do so but I receive a message that just states that I must have 5.1 installed (which I do) and just errors out. I am running win XP pro. I wouldn't care so much except this happens every time I run the program, and it is annoying. What gives anyhow?

I solved my problem by reinstalling 5.0 from the CD that came with Airport Extreme. Updates ok now.

Which airport utility do I need?

Okay a bit confused. I have a Time Capsule connected to an older version Airport Express (single band). I need to make some changes to the Airport Express. On my MBP 13" running 10.8.1 I have Airport Utility 6.1. I can reach the Time Capsule without issue. I see the Airport Express listed but it tells me that this version of Airport Utility does not support this base station and I need to download and use Airport Utility 5.6.
I have tried to download and install Airport Utility 5.6 and 5.6.1. Both give me the same error that "The version of OSX on this disk is not supported". So is there no way to get to the settings of the older Airport Express on Mountain Lion 10.8.1?

So is there no way to get to the settings of the older Airport Express on Mountain Lion 10.8.1?
Best to configure the AirPort Express using another Mac or PC that will run AirPort Utility 5.6.
Otherwise, you could try an "unsupported"** method using a special utility like Pacifist to manually extract the AirPort Utility 5.6 applicaton so that you can move it into the Utilities folder on your Mountain Lion machine.
http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html
**at your own risk, of course

When i turn my mac pro off and then back on it dosent load my login pic and says updated needed!!

when i turn off my computer and turn it back on it won't load up with my login pic jus a plain screen and empty pic!
with the words updated needed under the empty pic. however if i jus put t into sleep mode it will load up the pic as it should. bit hard to explain.

Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there. OS X: About OS X Recovery

Zero KB of 3 TB available (time capsule message) though airport utility says 2.4T free disk space. any idea?

I do have a 3TB Airport Time Capsule and there is free disk space if I do check on the Airport Utility but also if I add up the disk usage. However, TimeCapsule does not backup anymore. Message I get is "Zero KB of 3 TB available". I did already delete the backup on the Time Capsule and did restart the backup. No success. Any idea?

You need to compact the sparsebundle.. you might have deleted material but if it is inside a sparsebundle no space is retrieved.
See the article by Pondini about deleting files.
http://pondini.org/TM/12.html
The pink box on issues with the sparsebundle.

Airport Utility says update needed?

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