Airport Utility scans but does not see Airport Express

Hi,
When I open Airport Utility it scans looking for devices and finds none. Meanwhile. the yellow light is blinking on AE.
We had Verizon over a week ago to change and set up a new wifi router, as the old one stopped working. The network name didn't change. Access to the web is fine, so there's nothing wrong with Airport. I can't figure it out.
Thanks,
Raphael

rshammaa wrote:
When I open Airport Utility it scans looking for devices and finds none.
Try connecting your Mac to the AirPort Express with an Ethernet cable to see if that allows AirPort Utility to see it.

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Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
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