Airport utility scans fail.

After airport extreme 7.6 firmware upgrade, airport utility scans fail and can't see my airport extreme or airport express. Both of these airports are working, have green lights, have internet access and also iTunes streaming. I'm willing to to downgrade to 7.5.2 but installer also does not see either airport.

I have had the same kind of problem.
My main connection to Internet is through my Time Capsule, I also have an Airport Extreme which is used to extend my wireless network to have better coverage, and to have a printer connected.
It seems that the Airport Extreme goes into sleep mode and thus cannot be seen from Airport Tools - the only way for me was to power off power on and then wait for it to turn up in Airport tools.
The reason for going into sleep ?? But I only used it wireless, and the with a printer on a network port. I then connected my Mac Mini by cable to one port and that seemed to do the trick :-) meaning som traffic on the ethernet ports - a connected printer does nothing, just sits waiting for print....
Also found that there is something spooky with the NTP service from time.apple.com - not properly responding when pinged - changed to other NTP service.
Apple - go fix! 7.6.1 is dearly wanted

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Airport Utility scan fails

when using the airport utility the message reads.. "..unable to find any airport base stations..." I can go to File>Configure Other and enter the ip and base station password in the popup and the manual configuration window? comes up and I can fully configure through this interface. I'm just wondering why after the 5.1 upgrade has this changed whereby the airport is not scanned successfully?
Thanks. Everything is working but this part bugs me.

Thanks for all the help! I am now back on line with my Mac laptop. I have no idea why, it seems the machine was in some internal battle - and the forces of good finally prevailed. Nothing I tred to worked, but after about 15 reboots and futtile attempts to get anything to work, the machine suddenly asked if I wanted to change all my keychain entries to talk with the "new" airport application! That fixed it. This machine could do with some error messages to give a person a hint!
I wonder why apple updates are breaking my keychain?
G4 Powerbook Mac OS X (10.3.9)

Airport Utility `install failed' error with both 6.0 and 6.1

Hi folks
I am running Mac OS X Lion 10.7.4 (11E53) and cannot get the Airport Utility to run at all. [5.5.3] The application icon flickers as though it is about to launch and then nothing happens.
I have tried other 5.x downloads and they all fail because I am running OS X Lion 10.7.4.
Doing a standard Software Update or using a download of 6.x from the Apple Support site, the installer comes up with an `install failed' error with both 6.0 and 6.1, having gotten through the complete process and looking like they were `successful'.
It's the only time in two years and many updates later that i have come across this issue, so I am unsure how to start to tackle it.
Any ideas or suggestions please?
Thanks in advance.

Welcome to Apple Communities
Backup your files and try this:
1. Reboot from recovery partition (or as in my case USB recovery drive)
2. Select Re-install Mac OS X
3. Allow the process to run through multiple restarts
4. When reinstall process is complete run software update (side note, my software update would not launch as long as my USB recovery stick was plugged in, weird)
5. Run all updates saving the Airport Utility 6.0 until last.
6. Install the airport utility from software update.

Air Port Express not showing up on Airport Utility scan

I recently reset my password on my Airport extreme base station. After I did this my Airport express, which I use to extend the signal, doesn't work. I probably need to reset it's password, too. But now it doesn't show up on the Airport utility when it scans for devices. I've reset the express. I've unplugged it for a while. What else can I do?

Temporarily, connect an ethernet cable from your computer to the AirPort Express (AX) to see if that helps AirPort Utility "see" the AX.
In order for the AX to extend the signal from the Airport Extreme (AEBS), the following must occur:
Wireless Mode set to Extend a Wireless Network
Wireless Network Name must exactly match the name of the network created by the AEBS
Wireless Security must exactly match the wireless security setting on the AEBS
Wireless Password must exactly match the wireless password setting on the AEBS

Airport Utility scans but does not see Airport Express

Hi,
When I open Airport Utility it scans looking for devices and finds none. Meanwhile. the yellow light is blinking on AE.
We had Verizon over a week ago to change and set up a new wifi router, as the old one stopped working. The network name didn't change. Access to the web is fine, so there's nothing wrong with Airport. I can't figure it out.
Thanks,
Raphael

rshammaa wrote:
When I open Airport Utility it scans looking for devices and finds none.
Try connecting your Mac to the AirPort Express with an Ethernet cable to see if that allows AirPort Utility to see it.

Reset my airport extreme to factory settings, now getting flashing amber. Airport utility cannot see the unit when it scans. How do I access the unit?

Reset my airport extreme to factory settings, now getting flashing amber light. Airport utility scan does not see the device, so I cannot access any setup.
How do I make contact with the unit?

I found another thread from the June 3rd with the same issue. They seam to have a solution, but I am using windows. Does anyone know how to update older AXs on windows computers?

Airport Express 802.11n not seen in utility scan

I have an Airport Express 802.11n and the Airport utility scan isn't seeing it. I've reset it back to factory and still not being seen. Help please

After a factory default reset, the AirPort Express is broadcasting a wireless network with a name like Apple Network xxxxxx.
If you are tying to configure the Express using wireless, you need to make sure that your Mac is logged on to this network first, before you open AirPort Utility.
It's also possible to connect an Ethernet cable from your Mac to the AirPort Express and then open AirPort Utility. Once the Express has been configured an updated, you can remove the Ethernet cable.

Connected to Airport WiFi Net but Airport Utility does not "see" the AE(n)

Have both the Airport Extreme (g) and (n). Have no problems with the AE(g) which I am using now, but the AE(n) somehow does not appear in the "Airport Utility".
I see the new AE(n) in the Airport Finder selection tool and I connect to the AE(n) network WiFi. The connection is successful and I get all of the vertical black semi-circles showing connection. Then I open Airport Utility and attempt to scan to see the AE(n) and it does not appear.
I've tried to hard reset the AE(n) and configure using Ethernet. The AE(n), appears in Airport Utility when attached by Ethernet. Once configured. I disconnet the Ethernet cable and connect to the new WiFi network but the Amber light flashes, the AE(n) does not connect successfully to the DSL modem and my iMac (Core Duo) Airport Utility program fails to "see" the new base station. I am going nuts. Pls help.
I did read through other problems and the troubleshooting section and did not come accross this same problem.

Spent 75 minutes on the phone with Apple support. At the end of the day learned a few things.
1) Hold down control key to get additonal wireless config options including one which allows 802.11b/g only
2) Using "Other" as a network option in the Internet Connect application solves the problem that only "WPA" password is allowed while I have configured my AE to WEP. You need to type in the AE network name but you are allowed to choose the correct password schema
3) Using "Network Utility" and pinging 10.0.1.1 found out that I had 90% packet loss and that my new AE(n) is most likely defective and in need of replacement...
After all that am back to using my AE(g).

AirPort Utility can't find my Time Capsule

Used to use the TC as both router and for Time Machine, and everything worked fine. Recently switched to a different router, but I'd still like to use TC for Time Machine. But after I told the Mac to use the new router (which is running a different network name), it does not 'see' the TC.
When I run System Preferences > Time Machine > Select Backup Disk > Set Up Time Capsule, the AirPort Utility scans for a short while and comes up with the error, "Airport utility was unable to find any AirPort wireless devices."
None of the support documents I've found online seem at all helpful, so I suppose I'm stuck. What should I try next?

Thanks for the info.
Hold in the reset button on the Time Capsule (TC) until you see the amber light begin to flash more quickly and keep holding another 4-5 seconds when you see this occur, then release the reset button. The TC will restart in 25-30 seconds and the amber light will be flashing slowly.
+This reset will not affect any of your current backups+
Connect an ethernet cable from one of the available LAN <-> ports on your new router to the WAN (circle of dots icon) port on the TC
Open AirPort Utility and click Manual Setup. You may need to "switch" networks for this to occur so you can configure the TC.
Click the Base Station tab located below the row of icons to assign a name to your TC (you can use the same name you had before) and a device password (use the same password as before if you wish). Adjust Time Zone settings as well
Click the Wireless tab
Wireless Mode = "Off"
Click the Internet icon
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)
Click Update to save your settings and the TC will restart and you should have a green light in 25-30 seconds.
Now, power down all devices on your entire network, order is not important.
Wait a moment, then start your modem/router first and let it run a moment.
Then start the Time Capsule the same way
Start all devices the same way until everything is powered back up
You'll need to reset Time Machine to get backups going again
Open System Preferences (gear icon on the dock)
Open Time Machine
Click Select Disk
Click your Time Capsule to highlight it
Click Use for Backups
You will be able to backup using the wireless network or connect to the Time Capsule from your Mac using an ethernet cable.
You should be good to go.

Aiport Expresses No Longer Working - Airport Utility for Windows 5.6.1

I have two airport express devices, each connected to a stereo to stream itunes. Both have abruptly stopped working and the Airport Utility no longer recognizes either device. Neither device is available in itunes as a "speaker" anymore. When I run the airport utility scan, I receive the following message:
"Airport utility was unable to find any airport devices......." The devices are in range (always have been and have always worked up until now).
What I have tried so far:
Uninstall and reinstall Airport Utility
Reset the airport express devices
Same results as before, Airport utility is unable to find either device.
Thanks

This link?
AirPort Utility 5.6.1 for Windows - Apple Support

Attempted to install AirPort Utility 6.0 on my new mac mini. Install failed and now the previous version 5.5.3 won't open. I downloaded and tried to instal 6.0 without software update, which failed, and my old 5.5.3 AirPort Utility still won't open? Help.

Now the previous version won't open. I downloaded and tried to instal 6.0 without software update, which failed, and my old 5.5.3 Airport Utility still won't open.
iTunes no longer recognizes my airport express.
Error Message:
None of the selected updates could be installed.
An unexpected error occurred.
Can't delete Airport Utility and reinstal from scratch as it is, “AirPort Utility” can’t be modified or deleted because it’s required by Mac OS X.
Any sugestions?

I reinstalled AirPort 5.5.3 which worked, but the app still won't launch but iTunes now recognizes my AirPort Express, I just hope I don't want to change its settings.

I have two airport express base stations that I want to configure on two separate sets of speakers in two separate rooms. How do I do this? Airport Utility only seems to scan one express at a time.

I am currently running a PowerPC G5 imac and have a wired broadband modem via ethernet with airport wireless network turned on, on the G5. I have the computer in the bedroom and have an airport express wired into a mixer that connects to my stereo. I have recently bought another airport express base station to connect to a pair of active monitors in the kitchen. When I try to scan these on Airport Utility version 5.42 I am only managing to scan one base unit at a time. I have plugged them in separately and reset them, they both have firmware updates, however the utility will only read one at once. I have read that you can link base stations to the same WDS. I would like to know how to go about doing this if it will only scan one airport express at a time. I have looked it up on the net and not found anything that is a simple fix. Can anyone help? In Apple Support it says that multiple Base Stations can be used. I would like to get both Apple Airport Express units to be able play airtunes separately or at the same time depending where I am in my flat. I do not need different music in each room. I would like to stream music from the computer to multiple rooms in the flat without having to continually unplug and configure the Base Stations. Has anyone come across such a challenge? Any help would be welcome.

How do I configure the AX to connect to the hub's wireless network? It will only scan one base station Airport Express at a time in the Airport Utility. I think what I am trying to do is use the hub as a router to the two AX's. Is there a specific way to set this up?
To set up the AX to join a wireless network as a "Wireless Client," using the AirPort Utility, either connect to the AX's wireless network or temporarily connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
Launch the AirPort Utility.
Select the AX.
If not already connected to the AX's wireless network, go ahead and switch to it when prompted.
AirPort Utility > Select the AX > Manual Setup > AirPort > Wireless
Wireless Mode: Join a wireless network
Network Name: <type in the network name/SSID of the wireless network that you want to join or select it from the pop-up menu>
Wireless Security: None OR, if you are using security on your wireless network:
Wireless Security: <Select the appropriate level of security for the existing wireless network: WPA/WPA2 Personal | WPA2 Personal>
Password: <enter your wireless network security password>
Verify Password: <re-enter the same security password>
Click Update to write the new settings to the AX.

HT1145 I downloaded the Airport Utility 5.6 for OS X Lion and when I finish installing it sends a message that says "the instalation failed contact your software provider"

I downloaded the Airport Utility 5.6 for OS X Lion and when I finish installing it sends a message that says "the instalation failed contact your software provider" And seems like thats the solution so I can use my time capsule.
Thanks

Thanks. Please review my post above to see that we asked five basic questions.
Looks like we got two answers.
Can you please provide answers to the other questions that we asked?
1) Are you trying to connect your Time Capsule to your modem using an Ethernet cable?
2) What is the make and model number of your modem?
3) Are you still using Lion (10.7.5) as you indicate in your profile, or have you updated to Mountain Lion or Mavericks?
I understand that things appear clear to you there, but we cannot read your mind or see your network, so we only know as much about your problem and your network as you can tell us.

HT5022 Airport Utility 5.6 won't install. Gets to the last step and fails. Why?

I have an older Airport Extreme so I need to install Airport Utility 5.6 as 6 does not recognize it. The download goes fine and installation proceeds until the last step of the installation (cleaning up) when it fails. I'm using Lion. Suggestions?

Apple will not let you install AirPort Utility 5.6 on Lion 10.7.4 (or 10.7.5) if you have updated the operating system.
You might want to study a workaround in this thread.
https://discussions.apple.com/message/21397085#21397085
This is not officially supported by Apple, so it may or may not work for you.....if you want to give it a try.

Airport utility 5.6 install fail

I have old airport expresses. I am told my Airport utility does not support them, and I need version 5.6.
When I found that, it failed at the end of the installation several times.
Any ideas what to do?

Use the technique described in this thread: I can't install airport utility 5.6

Airport utility scans fail.

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