Airport utility unable to set up Time Capsule Configuration

Hi. I need to reconfigure my TC. It has a orange blinking light and when I try to access it with Airport utility, it sees it but will not set it up. I get a error 'An error occurred while reading the configuration. Make sure your Apple wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)'
I have tried to access it wireless and via an ethernet cable. Have reset, pulled the power cord & reset, rebooted everything just can not get Airport utility to set it up.
Also it cannot update the firmware to 7.4.1 it just hangs for hours.
Was working fine until recently.
Any Ideas anyone?
K

Welcome to the discussions!
Power down both the TC and your computer for at least 30 minutes. Then restart and see if AirPort Utility can "see" the TC using an ethernet cable between one of the LAN ports on the TC and your computer.
You may also need to do a complete reset as follows:
Pull the power cable from the TC
Hold in the reset button and CONTINUE to hold it in as you plug the power back in
Release the reset button after 10 seconds.
If this procedure does not allow you to "see" the TC, the unit likely has experienced an internal electrical failure and will need to be serviced or replaced.

Similar Messages

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.

Firstly how are you connecting to the TC.. wireless or ethernet?
Please open a command window and ping it.. ping by name and by IP address.
If ping succeeds at least by IP it should work.
In windows explorer type
\\10.0.1.1 (or whatever the TC ip is.. that is the default).
Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
7.6.4 firmware on the TC is useless. It works better on 7.6.1
If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls.

AirPort Utility can't find my Time Capsule

Used to use the TC as both router and for Time Machine, and everything worked fine. Recently switched to a different router, but I'd still like to use TC for Time Machine. But after I told the Mac to use the new router (which is running a different network name), it does not 'see' the TC.
When I run System Preferences > Time Machine > Select Backup Disk > Set Up Time Capsule, the AirPort Utility scans for a short while and comes up with the error, "Airport utility was unable to find any AirPort wireless devices."
None of the support documents I've found online seem at all helpful, so I suppose I'm stuck. What should I try next?

Thanks for the info.
Hold in the reset button on the Time Capsule (TC) until you see the amber light begin to flash more quickly and keep holding another 4-5 seconds when you see this occur, then release the reset button. The TC will restart in 25-30 seconds and the amber light will be flashing slowly.
+This reset will not affect any of your current backups+
Connect an ethernet cable from one of the available LAN <-> ports on your new router to the WAN (circle of dots icon) port on the TC
Open AirPort Utility and click Manual Setup. You may need to "switch" networks for this to occur so you can configure the TC.
Click the Base Station tab located below the row of icons to assign a name to your TC (you can use the same name you had before) and a device password (use the same password as before if you wish). Adjust Time Zone settings as well
Click the Wireless tab
Wireless Mode = "Off"
Click the Internet icon
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)
Click Update to save your settings and the TC will restart and you should have a green light in 25-30 seconds.
Now, power down all devices on your entire network, order is not important.
Wait a moment, then start your modem/router first and let it run a moment.
Then start the Time Capsule the same way
Start all devices the same way until everything is powered back up
You'll need to reset Time Machine to get backups going again
Open System Preferences (gear icon on the dock)
Open Time Machine
Click Select Disk
Click your Time Capsule to highlight it
Click Use for Backups
You will be able to backup using the wireless network or connect to the Time Capsule from your Mac using an ethernet cable.
You should be good to go.

My Airport Utility doesn't recognize my Time Capsule,

Sometime ago I got a new FIOS cable modelm with built-in WiFi.. I turned off the WiFi portion of my Time Capsule and used that instead. Now my Airport Utility no longer recognized my ime Capsule.

Did you upgrade to 6.3?
It is definitely having issues finding the Apple routers.. turn on ipv6 local-link in the computer.. but that may fail without wireless turned on in the TC if the FIOS router doesn't give you ipv6.. which is still a work in progress on most modems and routers.
Turn the wireless back on, on the TC.. you may need to connect to it directly with ethernet.. and do a factory reset.. none of which will harm your backups.
Setup the TC afresh with all smb type names, short, no spaces and pure alphanumeric.
Give the wireless name the same as the SSID in the FIOS router.
But manually set wireless channel to say 11.. for 2.4ghz.. 5ghz won't matter as the FIOS doesn't use it.
Set wireless in the FIOS to 1 or 6.. or leave it on auto, should be ok as long as one of the routers is fixed.
Use wpa2 AES in the FIOS.. use WPA2 Personal in the TC.
Use same password in both.
If possible use a few meters (= several feet ) ethernet cable so you have them a apart a bit.. it is not a big deal but I like to run radios communication spaced a bit. Old Engineering traits.
If you use a different wireless name for 5ghz.. it is much faster when client machine is near the TC.. and you will have direct access to the TC rather than via the FIOS.. makes for better backups and keeps network on 2.4ghz less busy for internet connectivity.

Airport Utility doesn't find my Time Capsule.

I bought a 2TB Time Capsule to use as a wireless hard drive and as my time capsule. (Originally I was going to buy an airport and plug in a hard drive but the guys at the store said that TC would accomplish the same thing.) I have never been able to get my MBP to connect to the TC. The airport utility says "No configured AirPort base stations have been found." But I never even got a chance to configure the base station with the MBP.
What I've tried to do so far:
I have my TC hooked up to a FiOS router (WAN port) and then the TC hooked up via an Ethernet cord to my MBP. Still no luck. I've upgraded to Mountain Lion to make sure everything is up-to-date and still no luck. Then I bought a USB cord and plugged that into the TC and Mac and reset the TC. It found that but set up a new network on an Ethernet. (Which then knocked me off line.) I am not looking for a new network connection, just want to back up my files and store my media files on the TC. (I have reset the TC every time I tried a new "fix".)
I would be very thankful for any advice because I am beyond frustrated.
Thanks.

Try this:
Unplug all ethernet and USB cords and reset your TC. Connect to your TC using WiFi from your computer, then run Airport Utility (alternative would be to connect an ethernet cable to your TC just for this setup). Select your TC in Airport Utility, then click on Network. Select Router Mode as Off (Bridge Mode). Then go to the Wireless tab and select Network Mode as off (note if you are connected via WiFi once you update the settings you will be kicked off since the TC WiFi will have been turned off).
After doing this you should then be able plug an ethernet cable into the WAN port of the TC into the ethernet port of the FiOS and then use the Wireless connection on the FiOS to access the Time Capsule hard drive. Honestly you should be able to do all this with the TC already connected to the FiOS but since it apparently isn't working this should work. Please post back if it doesn't.

AirPort Utility doesn't recognize my Time Capsule

I am trying to set up a Time Capsule but AirPort utility is saying there are no wireless devices, even though its all plugged in and connected. Suggestions?

The Time Capsule is broadcasting a temporary wireless network with a name like Apple Network xxxxxx.
Have you joined this network from your Mac (there is no password required)?
Once you join this network, then open AirPort Utility and it should be able to connect to the Time Capsule so that you can configure it using wireless. You may be asked to "switch" networks, so click OK if you see that message.
You also have the option to temporarily connect an Ethernet cable from your Mac to one of the LAN <-> ports to establish a connection that way. Make the connection first, then open AirPort Utility. Once the Time Capsule is configured with new settings and updated, you can disconnect the Ethernet cable.

Airport Utility can't find my Time Capsule after Mavericks update

Hello - I recently updated my Mac Book Air to Mavericks 10.9.1, and I can no longer manage my AirPort Base Station or Extender from that machine. This means I cannot use the Time Machine backups from that Base Station, or view the devices on the network at all.
Screen Shot from my Mac Book Air:
I am connected to "Kobayashi" which is the network created from the Time Capsule, so I can connect to the network it is broadcasting from this machine.
From my MacBook Pro using OS X (10.7.5) I can view the network and also perform Time Machine back-ups. Here is a screen shot from that machine:
I have connected the MacBook Air both using the wireless connection and also an ethernet to Thunderbolt adapter. I have done a hard reset on the Time Capsule, and also restored it to factory settings.
I have tried it with settings to allow and disallow IPv6 requests.
Any advice on additional trouble shooting/fixes I can try?
Thanks
Jon

Thank you. Your suggestion helped resolve my 'Backup Delayed' error for Time Capsule. I use an early 2009 iMac and OS 10.9.2 and my home network is created by this very Time Capsule. I also use the McAfee Internet Security for Mac package. This error cropped up after one of the latest OS updates to Mavericks.
Jack Wentz wrote:
Thanks! I had a similar problem. I had McAfee All Access - Internet Security installed and it was blocking the connection to the Time Capsule.
The firewall setting defaults to "Public" rather than "Home or Work".
Path to setting. Open McAfee. Preferences > Firewall - Select "Home or Work."
To resolve my issue I went to McAfee Internet Security Preferences and under the Firewall tab ---> Network Connections changed the 'Type' fom Public to Home or Work.

HT3728 airport utility does not see my time capsule

I got a Time Capsule for Christmas, have hooked it up, turned it on, then the Airport Utility. The airport utility has not found it - I have reset it using the button on the back several times and still nothing. I have also restarted my computer, which is a new macbook pro, but nothing.
Advice please! I am new to Mac and am quite frustrated, considering returning the Time Capsule, if I can ...

That was not helpful of Apple at all, as this is a much trickier setup..
I have just posted details in another thread. Longish post I am not sure how to reference a particular post.
https://discussions.apple.com/thread/3528704?tstart=0
Please follow those instructions to load 5.6 airport utility.. as you will find it much better.
In your case you will need to do the same thing but on the airport setup.. which is another layer in to ethernet.
But the idea is the same.. do not use automatic setup of the wireless IP settings.. you need to do it manually but it is relatively easy. Again you need to make sure your ISP is not using a 10.x.x.x address as many do.. the cheap skates are saving IP addresses. If they do that you will need to use manual setup of the TC as well.
You will still want to do the setup of the TC by ethernet.. but can use wireless once it is done.
Exactly as in the other thread, go to airport in network preference and go to the airport setup, then fix the IP address as I have shown.
If you need more info try to ask specific questions .. screenshots also help.

Airport utility cannot find my new Time Capsule

I just bought a new timecapsule, connected it to my modem via the wan port, turned it on and the light went from green to flashing amber. Airport Utility does not find any wireless devices i can try over and over but no succes.
I reset the Timecapsule a few times already. Whatever i try airport utility does not find anyhting and i can make no connection with my timecapsule
I thought this should be so hard.. does anyone know whats going wrong?
I looked on various websites but i never get past the second 2 step: Airport utility recognizing my timecapsule
Also tried software update but it says everything is up to date..
Hope somebody can solve this!
Thanks in advance
Rhodo

Airport Utility does not find any wireless devices i can try over and over but no succes.
Look for another wireless network with a name like Apple Network xxxxxx and log on to this network. No password is required. Then open AirPort Utility.
Or, temporarily connect an Ethernet cable from your computer to one of the LAN <-> ports on the Time Capsule and then open AirPort Utility.

Airport utility won't load my Time Capsule

I needed to check on my network. When I opened Airport Utility, the only thing that loads is the internet icon, showing green. Neither my TC, or an older airport extreme on my network, are identified. Clicking on the drop down shows "no new wifi or airport devices found" . How can I fix this?

PS. Forgot to mention: Yes, the network is up and working. I went in to the utility to check on a MAC address, not to troubleshoot any problems.

Setting up Time Capsule for backup only on existing wireless network

I have a wireless network already set up with a NetGear wireless router. Cable plugs into router, router connected via ethernet cable to my Power Mac G5 desktop, plus 2 PC laptops in the house also connect wirelessly to the home network via this router.
I want to set up Time Capsule as an external hard drive to back up all three computers -- I don't necessarily need to use it as a wireless router although i'm not opposed to that if it's easier to do it that way.
When i try to set it up using AirPort utility, i get the amber flashing light. Airport utility is able to discover the device, and then always asks if it's OK to switch networks. I've tried both "switch" and "don't switch"; either way when i try to set it up, AirPort utility stalls out on "Reading Time Capsule Configuration"; eventually giving me the error msg: "Base Station Error: AirPort Utility was unable to find your Apple wireless device."
All i want to do is mount it as an external hard drive so i can use Time Machine for backup, and be able to use it to also back up the PC laptops wirelessly. I need help in the following three areas:
1. How should I be physically connecting my devices if i want to do this? Which cables go in which ports? There is only one ethernet port on the back of my G5. The G5 can connect to the router either wirelessly OR via ethernet cable. I've tried G5-->Time Capsule-->Router, G5-->Router-->Time Capsule, Router-->G5 PLUS Router-->Time Capsule, and I've tried every variation on the regular ethernet and WAN ports. What's the right way to do this.
2. If i'm not setting up the TC as a Wireless Router, is AirPort utility even the right tool for setting it up? it seems to be confused by the two wireless networks and won't let me get past that point. Am I supposed to click "Switch" when it asks me to switch networks? Is there a way to just mount it as an external drive and bypass the AirPort utility setup entirely?
3. Once i get it set up so it's visible as an external drive and usable for Time Machine backup, how do i then make it available to the other PCs on the network so they can back up to it also?
Thanks for your help.

sarah,
You already have an existing wireless network.
You do not need to plug the Time Capsule into anything except power.
Set the Time Capsule to "Join an existing wireless network"...
That is all you need to do.
Then all the computers should see the Time Capsule.
If you can't see "Join an existing wireless network" in the choices, hold down on the option key and then click on the choices.
Give that a try.

I can`t set my Time Capsule

Hi people, my doubt can seem quiet simple, but I'm unable to set my Time Capsule. I'll tell you.
I a new mac user, I've got a MacBookPro, and I just bought a Time Capsule (2Tb), but I don't know to set it for first time. I've followed the next steps:
1 - I've connect the TC to my router WI-FI by ethernet cable.
2 - I've plug in my TC.
3 - I've started my MacBookPro.
4 - I've started "Airport Utility" from folder "Utilities" (in "Applications").
5 - But then start the problem, 'cause Airport Utility doesn't find any base station or gadget, just say me that internet is OK, but the software can be hours searching with the next message: "Not found any Airport base station set. Airport utility will continue searching". So, after hours, I don't get any answer.
S.O.S. friends.
Thanks in advanced and sorry for my english.

But now, I've got a new question:
Does TC just work linked to the main router?
Is not possible that TC works by wi-fi, without cables?
Thanks.
Ok,, the TC is primarily designed to use ethernet WAN.. if you try and use wifi to connect it is not as good or reliable. You gain nothing.. but it depends on what you mean..
If the wifi from the existing router is good.. just turn off wifi in the TC.. plugged into the main router by ethernet you are now accessing it as fast as you would directly.. If you want faster connection, plug ethernet directly into TC lan port.
If you join by wireless to the existing router.. the ethernet ports go off.. there is no wifi from the TC to the rest of the network..it is just a client. And you will double hop the wireless which means half the speed.
Test it yourself.. that is the best way to learn. Hold down the option key and select wireless mode.. join will then be available.. although you may have to use 5.6 airport utility to do it.
The exception to this is if the main router is another apple model.. then the TC can use extend wireless.. but I am guessing that you have a wireless modem router not an airport extreme etc.

Time Machine unable to auto-detect Time Capsule as Backup Disk

Hey all!
I just got my new 500GB Time Capsule today. I'm able to connect to my wireless network via TC but am unable to back up any of my computers (2 MacBooks, 1 iMac) through Time Machine onto TC. In fact, Time Machine doesn't even auto-detect my TC. I've just updated all my software. I haven't checked if my MacBooks are able to print wirelessly via TC yet.
Anyone able to help?
Picture of what I see when I open my Time Machine preferences:
http://i99.photobucket.com/albums/l319/chuyun-/Picture1.png

File Sharing was already enabled when I went to AirPort Utility to check, and the Time Capsule disk wasn't visible under Shared. Thanks so much anyway skorpien, your help was much appreciated (:
I called up Apple Support and it's all fixed now, including the printer (:
So just in case anyone ever encounters the same problem as me, here's what the friendly guy said over the phone:
1. Go to System Preferences (Apple Logo/System Preferences)
2. Click on Time Machine and switch it on, a window prompting you to choose a Backup disk should appear.
3. If your Time Capsule isn't listed, click on "Set Up Time Capsule". (If that option isn't available, update your software before trying again)
4. The AirPort Utility window should appear with your Time Capsule listed on the left. Click on your Time Capsule, and then on "Continue".
5. Enter your Time Capsule Password, verify it, and then click on Continue" again.
6. If you already have a wireless network (like me), click on the first option, then continue.
7. If your wireless network requires your router to be connected to the phone line, choose Option 3 "I want to connect Time Capsule to my network using Ethernet to extend my current network or create a second network".
8. A list of previously used networks will appear. Choose the one you would like to extend (i.e. the wireless network you use at home if your Time Capsule is for home use).
9. (Because I'm currently backing-up my data, I'm unable to give exact instructions from that step onwards as it'll disconnect my back-up. Sorry!)
Finish up the last few steps (they're quite self-explanatory), and go back to your Time Machine preferences (Apple logo/System Preferences/Time Machine)
10. Switch the Time Machine on again, the window should appear again with your Time Capsule listed.
11. Click on your Time Capsule and then on "Use for Backup"
12. Your Backup starts (:
As for printing, once you've done the above steps...
1. Go to Airport Utility (Applications/Utilities/Airport Utility)
2. Double click on your Time Capsule, then click on Printers.
3. If your printer is switched on and connected to your Time Capsule, it should be detected automatically.
4. Click Update and you're done! (Do the same for all other computers you want to print wirelessly with)

Airport Utility can not connect to Time Casule in Yosemite

HELLO EVERYONE! I have a Macbook Pro 17 mid 2009 and recently i have it upgraded to Yosemite.Airport Utility doesn't detect the TIME CAPSULE despite the computer is connected to the network through Wi-Fi.Time Machine can not detect the back up disk as well . Please any sugestions,than you.

Did you perform the complete power cycle that I suggested? That will often help with issues like this.
If you did and it did not help....then the next step may or may not help....or may make matters worse.....so you might want to wait for the next Yosemite update to see there is a "fix" for the common issue that you are reporting.
In my case, the issue was resolved by resetting the Time Capsule back to factory default settings and then setting it up again....using a simple device name for the Time Capsule and a simple wireless network name for the network.
The names are short....no more than 12 characters, use only letters and numbers and contain no blank spaces or special characters in the name.
Once the network was back up and running, I had to reset Time Machine to get backups going again to the "new" Time Capsule.

My mac book air connects to my network and gets internet access but time machine cannot find my airport base station to set up time machine

My mac book air connects to my network and gets internet access but airport utility cannot find my airport base station to set up time machine

airport utility cannot find my airport base station to set up time machine
Normally, AirPort Utility is not used or needed to set up Time Machine backups......unless a default setting on the Time Capsule to Enable File Sharing has been changed.
On the other hand, if you open AirPort Utility, a picture of the Time Capsule should be displayed. Are you saying here that the Time Capsule does not appear when you open AirPort Utility?

Airport utility unable to set up Time Capsule Configuration

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