"Airport Utility was unable to find your airport wireless device"

I recently bought an Airport Extreme to replace a D-Link DGL4300. My network is as follows: DSL > Modem > Airport Extreme > Ethernet and Wireless clients (wireless clients include my iMac and my wife's MacBook). This worked fine for about 2 weeks, until my wife's MacBook started having connectivity issues. I did a soft reset on the Airport Extreme, and . . . poof. No internet for anyone. I did a hard reset and used the saved profile that had previously worked (for at least my computer), and after the Airport Extreme restarted, I received the dreaded "Airport Utility was unable to find your airport wireless device". I have repeated this cycle several times with complete power-downs of the modem, the Airport Extreme and all clients, with no change in result.
What's odd is that even though Airport Utility can't find the Airport Extreme, my home network works fine (i.e., all clients can talk to an internal media server and each other), but there is no internet at all. Any ideas?

Alex Fisch wrote:
"Airport Utility was unable to find your airport wireless device"
Until you can complete the configuration process, try connecting your Mac to the AirPort Extreme with an Ethernet cable to see if that allows AirPort Utility to see the Extreme.

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