Airport utility will not recognise my Airport Extreme

For some reason Airport Utility 6.1 says it cannot find my Airport Extreme (A1143 802.11n)
I heard there was a problem with older 802.11g models, but this should be ok right?
I am still conected to the internet, but I can no longer access or admin the device - what can I do?

This article says your device, also known as Airport Extreme 2nd generation, is supported by Airport Utility 6.1:
http://support.apple.com/kb/HT1998
So that's not the problem.

Similar Messages

Updated airport utility will not work on older Airport Extreme

I have a mid-2011 Macbook Air with OS 10.9.4. So that's up-to-date. I recently updated my Airport Utility to version 6.2. I have an old Airport Extreme. The new Airport utility will not work with the old Airport Extreme. Apple will not let me download the older Airport Utility, because I have a newer one installed: classic Catch-22. Any ideas? I need to find out my SSID to connect with a new Denon AVR receiver. Is there any way to find out my SSID with Airport Utility?

You must first uninstall AU 6.2 before you can install an older version. This may be removed by the mods so get it while you can:
AirPort Utility 5.6.1 on OS X 10.9 Mavericks | Corey J. Mahler
Installing the Old AirPort Utility (Version 5.6) on Mountain Lion | frank.is

The airport utility does not find my Airport Extreme. I tried to reset the base, but I can`t make it. What can i do?

The airport utility does not find my Airport Extreme. I tried to reset the base, but I can`t make it. What can i do?

Please perform a Factory Default Reset exactly as follows:
Pull the power plug from the back of the AirPort Extreme (AEBS)
Wait a minute
Hold in the reset button first and continue to hold it in for at least 7-8 more seconds while you simultaneously plug the power back in to the AEBS
Release the reset button after the 7-8 second hold period
Allow 30-45 seconds for the AEBS to restart
Temporarily, connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the AEBS
Open AirPort Utility to see if can now see the AEBS

My airport utility does not find my airport express device

My airport utility does not find my airport express device

In order for the AirPort Utility on your iOS device to find the Express, both need to be connected to the same Wi-Fi network. By default, the Express will broadcast an unsecured wireless network with a network name of something like: Apple Network NNNNNN. Can you iOS device find this network?

Airport utility can not find my airport express...

Airport utility can not find my airport express...
I was trying to connect a PC (Windows XP) laptop to my wireless network via the airport express.
I have a Mac with an airport that I use to get internet in my other room. I am trying to get internet on the laptop too.
I somehow manage to erase my network & now my airport utilities won't even scan/recognize my airport??
ANY help would be appreciated, mac helpline wanted $59 to help & I live in a small northern community where they do not have anyone that will address a Mac issue!!
Thanks for your time.

Thank you SO MUCH Tesserax for taking the time to help!
I powered everything down, slowly powered everything else up from the modem to the airport then the computer. I then reset the airport & rescaned it through utilities. I set up a new network & voila! wireless up & running again.
I am going to try to connect the laptop to the network now.....well, mabey tomorrow night, I've had enough for 1 evening!
I will update....or possibly be begging for more help...we'll see!
Thanks again for your time!

Windows 7 airport utility does not recognize my airport extreme

My iphone connects to my airport extreme and the airport utility sees it. So does my ipad and my friends laptop.
When I use wifi or wired connection (to lan port) from Windows 7 laptop to my airport extreme. The airport utility does not "see the extreme.
I've uninstalled/reinstalled the following:
- bonjour
- airport utility
- itunes.
I've wasted 3 hours on this.
Any help will be greatly appreciated.....

UPDATE
* I located the IP address and admin password of the airport extreme and was able to log into to the (File / configure other) airport extreme.
I believe it's a W7 bonjour issue.
As you can see in my attachments, Bonjour is installed however msconfig running services show it as stopped. I can't get it to start.
** How can I force bonjour to start? **
Here are my replies to your recommended steps:
What version extreme are you talking about? Actual model A1xxx from the base is a big help.
- I forgot to check this
Step 1.. Ping.. Ping is your most important tool to find things on a network.
Open a command window and type ping 10.0.1.1 (or whatever is the current IP of the extreme).
- Yes, I can ping it.
Please turn off all firewalls.
- Yes, firewall is off
Make sure the win7 is not in homegroup.
- done.
Make sure win7 is set to home.. not work or public for location of the network.
- done.
Step 2. .. This assumes you now have ping response.
In whatever airport utility you like, reset the extreme to use all SMB names.
- WHERE do I make these changes?

Airport Utility can not find air port extreme base station

I am running XP home on my computer and have an air port extreme base station connected to it wired. I have no problem connecting to the internet yet more times then not the air port utility can not find the base station. On occasion it will find it but most of the time it can not. Rebooting does not help.

I recently purchased one of the new Airport Extreme base stations and after carefully reading the instructions; I first installed the Airport Utility 5.5 that came on the CD onto my MacbookPro. I then connected the new base station to my macbookpro via Ethernet and power it up. I copied a previously saved configuration onto it. All my printers, IMAC and macbookpro were able to connect.
I then used my older base station and my airport express to extend the N and G networks through the house. My problem was (1) the new Airport utility would consistently lose the older extreme base station and the airport express, (2) An my HP printers keep losing the wireless connection to the new airport extreme base station. The only resolve was to consistently restart the new base station, after which (1) the new airport utility would see the older base station and express again and (2) the wireless connection to the printers would be restored.
After about a week of this, I removed the new Airport Extreme and replaced it with the older extreme (802.11N DRAFT) and de-installed the Airport Utility 5.5 and re-installed Airport Utility 5.4.2 and everything works fine.
Has anyone else experienced any problems with the newly released Airport Extreme (fully 802.11N) base stations and Airport Utility 5.5?

Itunes and airport utility will not recognize AE despite status green

I am trying to onfigure my vista pc and airport extreme base station to stream music wirelessly via an AE. I have read the posts and with AE connected via an ethernet connection it shows up in itunes under my computer tab and everything is ok. However when I disconnect the ethernet cordm the status light on both the AE and airport extreme (when I plug it back into my only eternet connection) both show green, yet neither itunes nor airport utility will recognize the AE. Also tried using windows network tab to add the AE as a wireless device but it also does not find it.Can anyone help me further with this? Very frustrating

For your express to show up in your globe-view thingy.... you need to either select the network that the express is broadcasting from the wifi drop-down.... or select the network that it is a part of.

Current version of airport utility will not connect with older airport express

I was given an older aiport express that I want to add to my network for iTunes sharing. I have an airport express and aiport extreme currently. I am running Mac OS x 10.7.5. My current version of airport utility does not support this express and it tells me to download utility version 5.6. When i try to install version 5.6 i get an error message that tells me to contact software manufacturer. I'm sure there is a simple fix but I don't know what to do. Any help would be great!

Hi
again , at least for getting 5.6 installed, look at my post earlier, or better to JEFFY's and download an much better alternative "unpkg", to get it ( 5.6) on to your mac.
Then, though, getting to use it to configure your older AP as I attempted is anothe matter. I didn't succed so far..
Good luck to you. If it works pse tell .
Thanks.
Pierre

Airport utility will not update

having problems with my Airport Express not staying conected, thought i would down load and install the updated Airpot Utility 5.6.1
dowloaded and attemted to install, will not install unless i have the most up to date operating soft-wear. downloaded and
in stalled the update Mac OS X v10.7.4 (took 24 hours)
airport utiliti still will not install, saying "AIRPORT UTILITY CAN'T BE INSTALLED ON THIS DISK, THE VERSION OF MAC OS X ON THIS VALUME NOT SUPPORTED"
please help
s

Is there a chance that you missed the info about AirPort Utiltiy 5.6.1 before you tried to install it?
AirPort Utility 5.6.1 can only be used with the Snow Leopard or Leopard operating systems....10.5.7 to 10.6.8.
You have Lion 10.7.4, so you will need to download and install the correct application for your Lion operating system:
AirPort Utility 5.6 for Mac OS X Lion

Airport utility will not detect airport express, there is no green light on airlport express solid yellow then just a momentary green

I had airport express set up for a wireless network in a hotel room. Forgot password when I got home and reset but now the yellow light stays on with only a momentary green then back to solid yellow. Any ideas. Airport utility does not see it.

Unfortunately, this type of symptom is usually a signal that there is an internal electrical problem with the Express.
Hopefully, it is simply locked up and can be reset.
Try a Factory Default Reset as follows:
Power down the AirPort Express
Leave it off at least 10 minutes, longer will not hurt
Hold in the reset button and keep holding it another 10-12 seconds while you plug the Express back in to power
Release the reset button
Allow 40-45 seconds for the Express to restart.
If things are back to normal, you will see a slow blinking amber light after 40-45 seconds.
If you continue to see the solid amber with short green flash after a few reset tries, I am afraid that the device has failed and will need to be replaced.

Airport Utility will not display any base stations.

I just had a new hard drive installed in my two year old MAC, since the last one crashed and have Mavericks installed. I have tried to un-install the application so I can re-intall a new one but the system will not let me. I am running a 5th generation of Airport Extreme which by forcing the back methoed of pulling the airport and continualiy doing a hard factory reset on the device, we have determained that the application Airport Utility for Mavericks is defective but there is no patch or update available; how do i get the application to show my base station so I can monitor who is conected to my internet.

I'm not interested in ascribing blame either but waiting for Apple to fix something that isn't broken will only divert attention from seeking the problem's underlying cause. Assuming the AirPort Utility app on your Mac remains unaltered, it's exactly the same one everyone else is using. Should there be any doubt about that, reinstalling OS X will obviate any concern.
I suggest the following for you to consider as you deem appropriate.
Apple's Wireless Diagnostics may supply some additional helpful information.
To use it, hold an option key while you click your Mac's Wi-Fi icon, and choose Open Wireless Diagnostics...
The following authentication dialog will appear:
Authenticate with your Admin password, then click the Continue button in the following:
The network analysis and diagnostic tests will take several minutes to complete:
When it completes, if your wireless network is functioning properly the following will result:
If something is amiss, supposedly the results will be different and you will be presented with helpful information.
Assuming your connection is "working as expected" select Continue to summary and click Continue:
Ignore the pre-populated text field, which is provided as a place for you to type in additional information should Apple ask for it in the course of obtaining technical assistance from them. Apple has no way of knowing where your router is located in your home, and certainly doesn't know if you even have an upstairs bedroom closet.
Click Continue.
The next step will also take a few minutes:
When it finishes, you will be presented with a summary that may or may not be useful to you. Let me know if it is.
The WirelessDiagnostics-xxx.tar.gz file deposited on your Desktop can be dragged to the Trash, or you may wish expand it and examine its contents. It's up to you.

Windows 7 airport utility will not detect time capsule

Hi, I have a current generation time capsule and I am having problems connecting to my Windows 7 home premium PC. The time capsule connects and works perfectly using my Macbook. My set up is this: DSL router conected to the time capsule via ethernet cable. I can get the time capsule to pick up wireless and connect to my PC, but upon opening the airport utility it will not detect the time capsule at all. I have trolled the internet for about 3 hours trynig various things, none of which have worked. Has anyone had this issue and resolved it?

The airport utility has nothing whatever to do with disk access.
It helps having bonjour available in the computer. And the utility should be able to bring up TC setup.. although as noted.. apple have already bypassed windows as it is too old. The new TC requires v6 utility.. the version for windows is 5.
None of that is relevant to opening the TC hard disk.
-If this is not the case, can you please advise on how to access the storage on a windows 7 PC
Did you follow the instructions from my previous post.
Open your windows explorer and type into the address bar,
\\TCname or \\TCIPaddress
Where you replace TCname with the actual name of the TC.. your nice new short SMB compatible name.
Or use the IP address of the LAN on the TC.. by default 10.0.1.1
If you did this and it failed, you need to ping the TC by name and by IP address from command window..
Does the TC respond to pings??
If so it should be able to open the TC disk.. but you will probably have to use the IP address not the name which is likely illegal.
I also mentioned the issue of SMB names..
Please tell me what is the name of your TC as you set it up in the Mac..
Does it look like this.
Fred Blog's Airport Time Capsule.
If so it is too long.. it has spaces and it has an illegal character.. from windows the name should be short, no spaces and pure alphanumeric.
Please reset the TC to factory and start again.. you can use the airport utility in the Mac.
Do not use apple suggested names.. which are WRONG.
Use names like TCgen5
And for wireless TCwifi
Then try again with the windows.
If you continue to have issues, try using ethernet to the computer from the TC instead of wireless.
Make sure ipv6 is on and set to link-local or the PC equivalent of that.. I will need to look that up.

My MacBook Pro's airport Utility will not recognize my new time capsule.

My name is Sam. I am not very computer savvy, but I am trying everything I can to get this time capsule to work. I have a MacBook Pro that has been getting the internet via a DSL connection. I am using a Versa Express VER170P dsl modem. I do NOT get wireless internet with this router. I bought the time capsule based on advice that I would be able to use it to get internet wirelessly in my condo. I have plugged the printer into the usb port, I have plugged my internet cord into the WAN slot and plugged the power cord into the wall. The TC shows the green light, but my Airport utility just scans indefinitely never finding it. Can anyone help? If so, please use basic terms. =)
Thanks,
Sam

Hi and welcome to the discussions.
The green light is a good sign so far.
Try connecting an ethernet cable from one of the LAN ports (there are 3 of them)on your Time Capsule directly to your MacBook Pro and then see if this helps AirPort Utility locate your Time Capsule to you can configure it.
If no luck, try shutting down your system and restarting. Modem first for a few minutes, then Time Capsule until you have the green light, then your computer.
Once you have the Time Capsule configured, and you are ready to make your first backup, keep the ethernet connection to Time Capsule as there is a lot of data to be copied and it will go faster and more reliably with this connection. Subsequent backups will normally be much smaller and quicker, so you could use wireless for these if your prefer.

I have an airport express that worked well until I moved and have a different routher and internet provider. Now I cant get my Dell to see the airport and running the utility will not locate the airport at all. Help!!

What I really want to use the airport express for is streaming music from ITUNES or my IPHONE... I just need to find it on my network and as of now its not able to be found

If you have not yet "hard reset" the Express by holding in the reset button for 9-10 seconds and then allowing it another minute to restart....you will not ever "find" the Express on your new network. Reason....the Express is remembering the settings for your old network and trying to connect to a network that no longer exists.
Make sure that your computer is connected to the default Apple Network xxxxxx wireless signal before you open AirPort Utility.
Then, configure it again to "join" your new wireless network.

Airport utility will not recognise my Airport Extreme

Similar Messages

Maybe you are looking for