Airport utility will not update

having problems with my Airport Express not staying conected, thought i would down load and install the updated Airpot Utility 5.6.1
dowloaded and attemted to install, will not install unless i have the most up to date operating soft-wear. downloaded and
in stalled the update Mac OS X v10.7.4 (took 24 hours)
airport utiliti still will not install, saying "AIRPORT UTILITY CAN'T BE INSTALLED ON THIS DISK, THE VERSION OF MAC OS X ON THIS VALUME NOT SUPPORTED"
please help
s

Is there a chance that you missed the info about AirPort Utiltiy 5.6.1 before you tried to install it?
AirPort Utility 5.6.1 can only be used with the Snow Leopard or Leopard operating systems....10.5.7 to 10.6.8.
You have Lion 10.7.4, so you will need to download and install the correct application for your Lion operating system:
AirPort Utility 5.6 for Mac OS X Lion

Similar Messages

Updated airport utility will not work on older Airport Extreme

I have a mid-2011 Macbook Air with OS 10.9.4. So that's up-to-date. I recently updated my Airport Utility to version 6.2. I have an old Airport Extreme. The new Airport utility will not work with the old Airport Extreme. Apple will not let me download the older Airport Utility, because I have a newer one installed: classic Catch-22. Any ideas? I need to find out my SSID to connect with a new Denon AVR receiver. Is there any way to find out my SSID with Airport Utility?

You must first uninstall AU 6.2 before you can install an older version. This may be removed by the mods so get it while you can:
AirPort Utility 5.6.1 on OS X 10.9 Mavericks | Corey J. Mahler
Installing the Old AirPort Utility (Version 5.6) on Mountain Lion | frank.is

Itunes and airport utility will not recognize AE despite status green

I am trying to onfigure my vista pc and airport extreme base station to stream music wirelessly via an AE. I have read the posts and with AE connected via an ethernet connection it shows up in itunes under my computer tab and everything is ok. However when I disconnect the ethernet cordm the status light on both the AE and airport extreme (when I plug it back into my only eternet connection) both show green, yet neither itunes nor airport utility will recognize the AE. Also tried using windows network tab to add the AE as a wireless device but it also does not find it.Can anyone help me further with this? Very frustrating

For your express to show up in your globe-view thingy.... you need to either select the network that the express is broadcasting from the wifi drop-down.... or select the network that it is a part of.

Airport utility will not detect airport express, there is no green light on airlport express solid yellow then just a momentary green

I had airport express set up for a wireless network in a hotel room. Forgot password when I got home and reset but now the yellow light stays on with only a momentary green then back to solid yellow. Any ideas. Airport utility does not see it.

Unfortunately, this type of symptom is usually a signal that there is an internal electrical problem with the Express.
Hopefully, it is simply locked up and can be reset.
Try a Factory Default Reset as follows:
Power down the AirPort Express
Leave it off at least 10 minutes, longer will not hurt
Hold in the reset button and keep holding it another 10-12 seconds while you plug the Express back in to power
Release the reset button
Allow 40-45 seconds for the Express to restart.
If things are back to normal, you will see a slow blinking amber light after 40-45 seconds.
If you continue to see the solid amber with short green flash after a few reset tries, I am afraid that the device has failed and will need to be replaced.

Current version of airport utility will not connect with older airport express

I was given an older aiport express that I want to add to my network for iTunes sharing. I have an airport express and aiport extreme currently. I am running Mac OS x 10.7.5. My current version of airport utility does not support this express and it tells me to download utility version 5.6. When i try to install version 5.6 i get an error message that tells me to contact software manufacturer. I'm sure there is a simple fix but I don't know what to do. Any help would be great!

Hi
again , at least for getting 5.6 installed, look at my post earlier, or better to JEFFY's and download an much better alternative "unpkg", to get it ( 5.6) on to your mac.
Then, though, getting to use it to configure your older AP as I attempted is anothe matter. I didn't succed so far..
Good luck to you. If it works pse tell .
Thanks.
Pierre

Airport Utility will not display any base stations.

I just had a new hard drive installed in my two year old MAC, since the last one crashed and have Mavericks installed. I have tried to un-install the application so I can re-intall a new one but the system will not let me. I am running a 5th generation of Airport Extreme which by forcing the back methoed of pulling the airport and continualiy doing a hard factory reset on the device, we have determained that the application Airport Utility for Mavericks is defective but there is no patch or update available; how do i get the application to show my base station so I can monitor who is conected to my internet.

I'm not interested in ascribing blame either but waiting for Apple to fix something that isn't broken will only divert attention from seeking the problem's underlying cause. Assuming the AirPort Utility app on your Mac remains unaltered, it's exactly the same one everyone else is using. Should there be any doubt about that, reinstalling OS X will obviate any concern.
I suggest the following for you to consider as you deem appropriate.
Apple's Wireless Diagnostics may supply some additional helpful information.
To use it, hold an option key while you click your Mac's Wi-Fi icon, and choose Open Wireless Diagnostics...
The following authentication dialog will appear:
Authenticate with your Admin password, then click the Continue button in the following:
The network analysis and diagnostic tests will take several minutes to complete:
When it completes, if your wireless network is functioning properly the following will result:
If something is amiss, supposedly the results will be different and you will be presented with helpful information.
Assuming your connection is "working as expected" select Continue to summary and click Continue:
Ignore the pre-populated text field, which is provided as a place for you to type in additional information should Apple ask for it in the course of obtaining technical assistance from them. Apple has no way of knowing where your router is located in your home, and certainly doesn't know if you even have an upstairs bedroom closet.
Click Continue.
The next step will also take a few minutes:
When it finishes, you will be presented with a summary that may or may not be useful to you. Let me know if it is.
The WirelessDiagnostics-xxx.tar.gz file deposited on your Desktop can be dragged to the Trash, or you may wish expand it and examine its contents. It's up to you.

Windows 7 airport utility will not detect time capsule

Hi, I have a current generation time capsule and I am having problems connecting to my Windows 7 home premium PC. The time capsule connects and works perfectly using my Macbook. My set up is this: DSL router conected to the time capsule via ethernet cable. I can get the time capsule to pick up wireless and connect to my PC, but upon opening the airport utility it will not detect the time capsule at all. I have trolled the internet for about 3 hours trynig various things, none of which have worked. Has anyone had this issue and resolved it?

The airport utility has nothing whatever to do with disk access.
It helps having bonjour available in the computer. And the utility should be able to bring up TC setup.. although as noted.. apple have already bypassed windows as it is too old. The new TC requires v6 utility.. the version for windows is 5.
None of that is relevant to opening the TC hard disk.
-If this is not the case, can you please advise on how to access the storage on a windows 7 PC
Did you follow the instructions from my previous post.
Open your windows explorer and type into the address bar,
\\TCname or \\TCIPaddress
Where you replace TCname with the actual name of the TC.. your nice new short SMB compatible name.
Or use the IP address of the LAN on the TC.. by default 10.0.1.1
If you did this and it failed, you need to ping the TC by name and by IP address from command window..
Does the TC respond to pings??
If so it should be able to open the TC disk.. but you will probably have to use the IP address not the name which is likely illegal.
I also mentioned the issue of SMB names..
Please tell me what is the name of your TC as you set it up in the Mac..
Does it look like this.
Fred Blog's Airport Time Capsule.
If so it is too long.. it has spaces and it has an illegal character.. from windows the name should be short, no spaces and pure alphanumeric.
Please reset the TC to factory and start again.. you can use the airport utility in the Mac.
Do not use apple suggested names.. which are WRONG.
Use names like TCgen5
And for wireless TCwifi
Then try again with the windows.
If you continue to have issues, try using ethernet to the computer from the TC instead of wireless.
Make sure ipv6 is on and set to link-local or the PC equivalent of that.. I will need to look that up.

My MacBook Pro's airport Utility will not recognize my new time capsule.

My name is Sam. I am not very computer savvy, but I am trying everything I can to get this time capsule to work. I have a MacBook Pro that has been getting the internet via a DSL connection. I am using a Versa Express VER170P dsl modem. I do NOT get wireless internet with this router. I bought the time capsule based on advice that I would be able to use it to get internet wirelessly in my condo. I have plugged the printer into the usb port, I have plugged my internet cord into the WAN slot and plugged the power cord into the wall. The TC shows the green light, but my Airport utility just scans indefinitely never finding it. Can anyone help? If so, please use basic terms. =)
Thanks,
Sam

Hi and welcome to the discussions.
The green light is a good sign so far.
Try connecting an ethernet cable from one of the LAN ports (there are 3 of them)on your Time Capsule directly to your MacBook Pro and then see if this helps AirPort Utility locate your Time Capsule to you can configure it.
If no luck, try shutting down your system and restarting. Modem first for a few minutes, then Time Capsule until you have the green light, then your computer.
Once you have the Time Capsule configured, and you are ready to make your first backup, keep the ethernet connection to Time Capsule as there is a lot of data to be copied and it will go faster and more reliably with this connection. Subsequent backups will normally be much smaller and quicker, so you could use wireless for these if your prefer.

Airport Express will not update

My Airport Express is 7.4.1 and over the last two years where it asked me to update to 7.6.1, it never works. Why?

I have had a similar problem with one of my AEX's.
The hard reset & direct ethernet connection would not allow a reset or a firmware update.
I have just discovered that if one hovers over the device at hand when it appears in the Airport Utility list (column on the left) & right-click (or control-click), a virtual menu appears that includes "Restore to Default Settings," which was successful. The device was ethernet-connected for the reset & once it was restored I was able to update the firmware to 7.4.2.
It now is back in working order wirelessly.
Hope this may be of help to others!

Airport utility will not recognise my Airport Extreme

For some reason Airport Utility 6.1 says it cannot find my Airport Extreme (A1143 802.11n)
I heard there was a problem with older 802.11g models, but this should be ok right?
I am still conected to the internet, but I can no longer access or admin the device - what can I do?

This article says your device, also known as Airport Extreme 2nd generation, is supported by Airport Utility 6.1:
http://support.apple.com/kb/HT1998
So that's not the problem.

Airport express will not update firmware.

The unit works fine, it's about one month old. Every time I open up the airport utility it says that 'This Airport Express should be updated to the latest firmware. Current version: 7.4.1 Available version 7.4.2" I've run this update at least four times and every time it completes 'successfully.' Upon returning to the airport utility mainpage, it just says the same thing again. It's just stuck at 7.4.1.
Any ideas?

Welcome to the discussions!
I've been able to fix this issue in the past by doing a factory default reset on the AirPort Express and then updating the firmware before reconfiguring the device.
To do this, power down the Express
Hold in the reset button and keep holding it in as you plug the device back into power
Release the reset button after approximately 10 seconds
You can also return the device to factory defaults when it is selected and you have AirPort Utility already open. From the Base Station menu at the very top of your screen up by the Apple icon, select Restore Default Settings
It might be a good idea to temporarily connect an ethernet cable from you computer to the Express to help AirPort Utility "discover" the device once you have done the reset.

My Airport Express will not update from 7.4.1 to 7.6.1.

No matter how many times I press the button, the update never seems to occur. Anyone have any ideas?

Power-Cycle it, including your device.
If it still doesn't work... factory re-set and start from there.

Airport Express Will Not Reset or Join WDS Network

I have an Airport Extreme which is a WDS main. The Express will not join the network. I reset the Extreme, set up the network again, and did a hard reset of the Express. Airport Utility will not see the Express either from my iMac or MB Pro regardless of whether I connect directly through Ethernet, or wirelessly. The Express flashes amber. I've read the proposed solutions given to others with the same problems, but nothing works for me.
I know I'm doing something incorrectly, but can't figure out what's going on. Any help would be greatly appreciated.
Thanks

A couple of suggestions:
1. do a factory default reset of the Airport Express. Follow the instructions to the letter, which means don't let go of the reset button until you see the four green flashes in a row. This can take a bit longer than Apple's article suggests - up to 10-15 seconds.
2. when setting up the WDS (and I suggest you do this all wirelessly) make sure the Mac, the Airport Extreme, and the Airport Express are all in the same room. I suggest you use the iMac - MacBook Pros seem to have their own share of wireless network problems.

After Leopard install, all three Airport Expresses will not work...

I have three Airport Express' that worked completely fine before I installed Leopard. After the installation, the Airport Utility will not even detect them. No matter how many times I try to reset them, unplug them, or yell at them, they will not be recognized by the Airport Utility. Currently, all three units are completely useless and just flashing amber. I have tried to look through the topics to see if anyone else has the same issue but, I could not find one that seem to be a duplicate of this problem.
Please help.
-F.

My guess - are you trying to connect to them wirelessly?
If so, the only solution I found was to hook them up with an ethernet cable to the Mac.
Airport then finds them OK and you can upgrade the firmware / software to latest versions.
Hope that helps
Andy

HT4628 I did the security update on 4-2-13 and now my airport card will not turn on. OS 10.6.8 Intel imac 4,1 core duo. My macbook pro did not have this issue and wifi here is working on that. Is there a setting that was changed? Thank you!

Airport card will not turn on after security update yesterday. worked normally (for the download of the update) until then. Wifi here works fine with my Macbook Pro right now so the issue is with the card / computer / software not the provider. Did the update change something?
OS 10.6.8 imac core duo. The indicator is on the tool bar but is empty.

Airport card will not turn on after security update yesterday. worked normally (for the download of the update) until then. Wifi here works fine with my Macbook Pro right now so the issue is with the card / computer / software not the provider. Did the update change something?
OS 10.6.8 imac core duo. The indicator is on the tool bar but is empty.

Airport utility will not update

Similar Messages

Maybe you are looking for