Airport utility won't accept my password

My mom called me into her office downstairs to set up a password on our airport extreme and we ran into a problem. Airport utility will not accept the password. Is there a different password for the actual airport extreme or is it the same as the network password? Thanks a ton- Rainshine

The AirPort routers have two passwords.
One is a base station or device password, used to access the settings on the AirPort
The other password is a wireless network, used to join the wireless signal that the AirPort produces.
If you have forgotten a password, you can use a Soft Reset procedure to reset one or both passwords. See this Apple support document for details:
Resetting an AirPort Base Station or Time Capsule FAQ

Similar Messages

  • Airport Utility won't accept password, though it's the same that I'm using for my wi-fi access.

    Hello,
    First-time asker, multi-time reader. Could not find this situation exactly in other posts.
    I’m having trouble accessing two different Airports.
    I have an Apple Airport Extreme 802.11n (4th generation) handling the wi-fi for 3 laptops and 2 iPhones, but I needed to extend the range within the home one room so I got a Airport Express.
    It’s showing up in the Airport Utility when I try to set it up, but each time I try it asks me to “enter the password for the selected airport wireless device.”
    I type in the password I use when I need to access the wifi (the “WEP” password I guess?), but it’s never accepted. I’ve tried this on 3 of the Macs.
    After reading some relevant comments here, I confirmed this as the “Airport network password” with the Keychain on 2 Macs. My Keychain does not show a “Base station password” at all.
    I typed it in on 3 different keyboards, no caps lock, etc.
    I’ve tied adding “$” and using “public,” to no avail.
    I’m assuming that the password it’s asking for is the same password same as WEP password, the one that’s used when a friend visits and wants to use my wi-fi instead of 3G. It’s my network password. Is that right? Or is there some other password needed? My Keychain does not show a “Base station password” at all.
    It does this for the existing Extreme as well as the Express.
    It asks for the password whether I try to update the firmware as directed (7.4.2 to 7.6.1 for the Express, 7.5.1 to 7.6.1 for the Extreme), or if I click “Manual” to set up the Express.
    Same thing happens using the Apple Airport Utility App on my iPhone.
    I did the factory res-et thing on the Express, and it showed up with a generic name described as “with factory-default settings” so then I clicked Continue. This brought up the box saying “Are you sure you want to switch wireless networks? Setting up this AirPort wireless device requires switching wireless networks. Switching wireless networks may interrupt your connection to the Internet.”
    I don’t want to switch, I want to add the Express to the existing Extreme network, so I’m (ignorantly) hesitant to say yes. Besides, it will probably just ask for a password, so I’m back to square one.
    I’m mainly working on a Second Gen MacBookAir (3,2), Intel Core 2 Duo with AirPort Extreme  (0x14E4, 0xD1), Firmware Version: Broadcom BCM43xx 1.0 (5.10.131.42.4) 802.11 a/b/g/n. But this situation is the same on multiple Macs and iPhones.
    All my devices work fine on w-fi, but none can access the Airports using the password as mentioned above with the goal of updating firmware and setting up the Express.
    So anyone have any suggestions for this issue the password problem?
    Just Wonderin.
    Thanks so much.

    Jaime...
    Open Keychain Access   /Applications/Utilities
    Select Passwords on the left.
    type    base station   in the search field top right corner of the window.
    Right or control click the base station keychain then click Get Info
    Select the Attributes tab.
    Click: Show Password
    Now, you can use that password or set up one of your own. If you want to create a new password right or control click the current base station keychain then click Delete.
    Now open Airport Utility  /Applications/Utilities
    Select the base station on the left.
    Click Manual Setup then select AirPort from the menu then select the Wireless tab
    Type in a new password, then type it in again to verify.
    Then select:  Remember this password in my keychain
    Then click Update.
    If at some point you forget the password for your wireless network just follow the instructions for Keychain Access above.

  • Airport utility won't accept my apple ID

    I just got an update on my Macbook Pro and when I rebooted it came up with Airport Utility. It said  could set up Back to My Mac. However Back to My Mac won't accept my apple ID. Also Airport says my Time Capsule firmware needs updating. But I can't seem to do this without my Apple ID, which I have repeatedly put in and it won't get accepted. I checked with ITunes so I know my username and password are correct - they work fine with ITunes. I would like to at least be able to upgrade the Time Capsule firmware. Please!
    Thanks for reading

    The AirPort routers have two passwords.
    One is a base station or device password, used to access the settings on the AirPort
    The other password is a wireless network, used to join the wireless signal that the AirPort produces.
    If you have forgotten a password, you can use a Soft Reset procedure to reset one or both passwords. See this Apple support document for details:
    Resetting an AirPort Base Station or Time Capsule FAQ

  • My airport network won't accept my password....

    Help!! I have a modem-wireless router set-up at my apartment. Recently the interent went out in the complex, so I tried other networks, but when I went back to mine and tried to enter the password, the airport would not recognize it. I know the the password is correct and my roommate who has a PC tried it and it worked fine. Do I have a setting or preference on that is preventing my airport network from accepting the password? Please say someone knows what I'm talking about!!!!!
    Thanks,
    Lauren

    It sounds like your wireless network is using WEP for encryption. If so, the following Apple article should prove helpful. If you're using AirPort software earlier than v2.1, (& trying to connect to a non-AirPort wireless router) you may just need to either add a "$" before a hex key or enclose a ASCII key in quotation marks...depending on which key type you are using.

  • Firmware Password Utility won't accept some passwords

    I used Firmware Password Utility version 1.4.3 (1) to set an EFI password. When I tried using a password with a special character (produced by holding down the option key while typing another character), I got the message "An error occurred saving the new password settings. The new password settings could not be saved due to an unknown error. Try reinstalling the software." Without that special character, my password was accepted. (Similar special characters are acceptable in other kinds of Mac passwords.) Is this an undocumented restriction in firmware passwords?

    Some special characters may be used for some passwords but not for all passwords. Firmware password does not support characters requiring the OPTION key.

  • My email on Mac 10.7.4 won't accept my password.

    how can I send email messages if Mac 10.7.4 won't accept my password.  It never asked until recently.  Messages are delivered and are readable, but I can't send messages.  I installed iCloud but I think that was after the email began misbehaving.  Thank you for your help.

    I checked the pondini fixes and ended up doing the following - in case this could help someone else with an iMac, OSX Lion, and Time Capsule... http://pondini.org/TM/Troubleshooting.html
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    Pondini #5: It's possible some names (of all things!) may be a problem.    See item C9.  I had to re-name my Mac, Time Capsule, network, etc... to remove all apostrophes and spaces.
    Pondini #7:  If you have WD SmartWare installed on Lion, it's not compatible, per RoaringApps, and there are reports it can cause this problem as well.   Use Western Digital's uninstaller, or delete the app from /Applications and the files com.wdc.WDDMservice.plist and com.wdc.WDSmartWareServer.plist from /Library/LaunchDaemons.   There may also be a file in Library/Application Support.
    I then had to shut down computer, unplug Time Capsule, unplug modem; plug everything in again, then reboot computer; then had to go to Apple- System Preferences- Network- and reselect my Time Capsule to connect to WiFi again.
    Then opened Time Machine preferences again and attempted back up - it worked!

  • I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

    I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

    apikoros wrote:
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    2)  Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
    N.Korean hackers.
    [Edit] Whoops-- one more question:  I want to partition the TC's disk, but Disk Utility doesn't see it.  What do I need to do?
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    http://pondini.org/TM/Time_Capsule.html
    Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

  • Windows - Airport Utility won't recognize Express plugged into Home stereo.

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    o Base Station Password: <enter desired password>
    o Verify Password: <re-enter desired password>
    o Remember this password in my keychain: (optional)
    o Set time automatically: (unchecked)
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    o Network Name: <existing Netgear's wireless network>
    o Wireless Security: <select the encryption type of the existing wireless network>
    o Wireless Password: <enter the existing wireless network password>
    o Verify Password: <re-enter the existing wireless network password>
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    o Verify Password: (optional)
    o Click Update to write the new settings to the AX
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  • I-phone 5 crashed durning software update.  Now won't accept backup password.

    Just tried to update software on i-phone 5.  A backup was made.  Something crashed durning update and my only option to move forward was to restore the phone to the original settings.  Now it won't accept my password to reload the backup; however, the password works elsewhere.

    Boot from your system install DVD, run Disk First Aid from your Disk Utility and repair your permissions.
    -Bmer
    Mac Owners Support Group - Join us @ MacOSG.com
      Mac611 Mobile Mac Support - about.Mac611.com
       iTunes:MacOSG Podcast | YouTube.MacOSG.com
                       An Apple User Group 
    Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.'

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    I have been using the same password for a year, now all of a sudden it won't accept the password at startup.

    Hi P,
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    Message was edited by: tjk

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